Ensure compliance with regulatory standards -NABH/NABL Collaborate on quality improvement initiatives Maintain patient records & adhere to confidentiality Clinical Service Delivery Qualification- MBBS/BDS/BHMS/BAMS Experience-5-7 yrs
MBBS/MD with proven administrative expertise; 20+ yrs in hospital leadership, preferably Armed Forces. Valid license, strong strategic, clinical, and operational skills with excellence in team management, compliance, and quality care delivery.
Responsibilities: * Ensure compliance with NABH & NABL standards * Oversee hospital operations & quality control * Manage accreditation processes * Collaborate on community engagement initiatives
JOB DESCRIPTION MEDICAL DIRECTOR Location: Varanasi, Uttar Pradesh Position: Full-time Experience: 20+ years in hospital administration/ healthcare corporate setting Key responsibilities and strategic objectives: The Medical Director will collaborate with a non-clinical hospital administrator, who will oversee non-clinical administrative functions. In addition to core responsibilities, the Medical Director will provide supervisory oversight, with duties extending beyond, but not limited to, the following. A. Core responsibilities: Develop and implement strategies and roadmaps aligned with corporate objectives Demonstrate deep technical and strategic expertise in medical services and operations Establish and oversee medical protocols Gain a comprehensive understanding of internal processes across all departments Strive to bring year-on-year improvement in clinical performance metrics Conceptualize and lead implementation of new clinical services, centers of excellence, and departmental expansions, based on market demand, technological advancement, and patient needs P&L and financial oversight Collaborate with finance and operations teams to ensure the hospital operates within budgetary guidelines Monitor cost structures, optimize resource allocation, and drive revenue growth while maintaining high-quality patient care Implement strategies to maximize operational efficiency and improve profitability without compromising patient outcomes Work closely with procurement to ensure cost-effective supply chain management for medical and non-medical equipment Support the development of new revenue-generating services, such as specialized treatments, value-added patient services, and corporate partnerships Collaborate with operations and finance teams to ensure clinical departments contribute efficiently to hospital objectives Recommend CAPEX/OPEX investments for medical infrastructure as needed Human Resources Management Liaise with the HR head on all matters related to the recruitment and lifecycle management of clinical and non-clinical staff, including consultants, junior doctors, nursing, and paramedical teams Collaborate on strategic workforce planning and management Work with HR to finalize recruitment, privileging, and credentialing of medical professionals including consultants, visiting doctors, and allied clinical staff Work closely with HR and Departmental Heads to address clinical manpower shortages or surpluses Ensure compliance with engagement responsibilities, appraisals, and performance reviews in coordination with HR Align staff engagement terms with organizational policies in consultation with HR and as approved by the advisory board Maintain high standards in medical ethics, discipline, and conduct Coordination and stakeholder engagement Educate healthcare providers on care processes and drive quality improvement initiatives Serve as the medical expert in dealings with vendors and internal departments Nurture collaboration between medical and non-medical departments, ensuring seamless coordination among physicians, paramedics, and nurses Strengthen vendor relationships to enhance service efficiency Act as the medical face of the hospital for external regulatory bodies, medical councils, academic institutions, and collaborations Represent Heritage Hospitals in conferences, government body meetings, or media interactions, as and when authorized Clinical care and quality control Monitor in-patient care cycles, ensuring adherence to quality parameters at every stage Oversee bedside care, surgical, and interventional procedures Supervise clinical support service delivery, maintaining compliance with quality standards Conduct quality control audits and monitor the outpatient care cycle Ensure compliance with statutory and accreditation requirements (e.g., NABH, NABL) Guide the hospitals response in medico-legal cases or statutory inspections Oversee all regulatory and compliance-related responsibilities Administrative Service Delivery Management Oversee and manage key operational functions, including: Procurement and supply chain management Facility and infrastructure maintenance Billing and corporate relations Customer experience management Participate in administrative and clinical staff meetings Stay updated on medical advancements and industry trends Ensure cost-effective delivery of medical care and clinical services, including utilization review, quality assurance, and protocol development Maintain confidentiality of participant and staff, information Develop a positive work environment and strong interpersonal relations Lead collaborative initiatives with HR, Marketing, Finance, and Operations to promote holistic institutional development, service expansion, and brand positioning Promote and ensure adherence to Heritage Hospital's Code of Business Conduct among all clinical staff Lead by example in maintaining professional integrity, communication, and accountability Conceptualize and lead implementation of new clinical services, centers of excellence, and departmental expansions, based on market demand, technological advancement, and patient needs Lead initiatives on cost control, operational optimization, and smart manpower deployment using technology, automation, and data analytics; actively support hospital-wide IT integration and digital health transformation B. Operational Responsibilities Weekly operational reporting Oversee that the department heads submit a weekly operational report covering: Key operational challenges faced during the week Summary of tasks accomplished and pending matters Provide support or intervention required from the management Physical rounds Daily rounds should be conducted during the first half of the day to actively engage with patients, staff, and doctors Regular inspections of facilities and departmental visits are essential to ensure compliance, cleanliness, and service delivery standards General communication directives All official communication should follow the chain of command and established channels Timely dissemination of important updates and decisions is expected to ensure clarity, transparency, and accountability across all levels of staff C. Decision making responsibilities Alignment with Corporate HQ protocols You shall consult and inform the corporate HQ prior to taking strategic decisions, especially those involving structural changes, new clinical programs, partnerships, or significant resource allocation All major initiatives should be planned in coordination with the hospital management and duly communicated to the corporate HQ to ensure alignment with the broader organizational goals and compliance norms Compliance with directives from Corporate HQ You are expected to implement, in letter and spirit, all operational and clinical guidelines, SOPs, and strategic instructions as communicated and approved by the corporate HQ, post vetting from the board of directors Any deviation from prescribed protocols must be pre-approved and documented with appropriate rationale Periodic reporting to the Board of Directors You shall submit formalized, structured reports at prescribed intervals (e.g., monthly or quarterly) to the Board of Directors. These reports must cover: Key clinical and operational decisions undertaken Metrics around cost-effectiveness and financial prudence Measures of profitability and revenue optimization Steps taken to reduce wastage and improve efficiency Review of utilization of medical and non-medical resources Progress on quality benchmarks and patient satisfaction indicators Experience required: 20+ years of experience in hospital administration and/or corporate healthcare setting Preference will be given to candidates with an Armed Forces background Desired skills: Proven experience as a Medical Director or in a similar leadership role Valid medical license and certification to practice Exceptional judgment, problem-solving, and cognitive abilities Strong leadership and interpersonal skills with the ability to manage medical staff effectively Ability to work calmly in a fast-paced healthcare environment Expertise in strategic planning and goal execution Excellent communication, public speaking, and collaboration skills Quick learner with strong critical-thinking and decision-making capabilities Ability to build strong patient and family relationships, demonstrating a high standard of bedside manner Desired qualifications: Medical Degree with an Administrative background
Job Summary Oversee the preparation of statements and bills Maintain and/or ensure maintenance of client records related to invoicing and bill payment Review work of billing staff to ensure accuracy, resolving inconsistencies as needed Create and provide a prioritized list of clients to be invoiced to team members Locate, or assist in the location of, hard-to-reach clients Draft and distribute weekly reports of invoicing and billing metrics Advise staff on proper, legal parameters for collections practices Provide customer support to customers with disputes or inquiries concerning invoices or billing process Job Type: Full-time Pay: ₹10,208.36 - ₹20,000.00 per month Schedule: Day shift Rotational shift Work Location: In person
Job Summary Oversee the preparation of statements and bills Maintain and/or ensure maintenance of client records related to invoicing and bill payment Review work of billing staff to ensure accuracy, resolving inconsistencies as needed Create and provide a prioritized list of clients to be invoiced to team members Locate, or assist in the location of, hard-to-reach clients Draft and distribute weekly reports of invoicing and billing metrics Advise staff on proper, legal parameters for collections practices Provide customer support to customers with disputes or inquiries concerning invoices or billing process Job Type: Full-time Pay: ₹10,208.36 - ₹20,000.00 per month Schedule: Day shift Rotational shift Work Location: In person
Job Summary He-She Should Have Experience in NABL LAB Should Have Knowledge about Biochemistry , LJ Chart and Phlebotomy Education - DMLT Experience-2+ Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Work Location: In person
Job Summary He-She Should Have Experience in NABL LAB Should Have Knowledge about Biochemistry , LJ Chart and Phlebotomy Education - DMLT Experience-2+ Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Work Location: In person
Job Summary Technical operations 1. Blood collection & donor handling: Perform phlebotomy using sterile techniques and donor-friendly approach Screen donors in accordance with Drugs and Cosmetics Act and NACO guidelines Manage donor reactions or emergencies during collection 2. Component preparation & apheresis: Conduct component separation (RBC, Platelets, FFP, Cryoprecipitate) Operate apheresis machines for single donor platelet collection and therapeutic procedures Maintain aseptic conditions and calibrate equipment as required 3. Testing & quality control: Perform mandatory serological and NAT testing of collected units Ensure equipment validation, reagent control, and internal quality checks Support NABH/ NABL documentation and audits 4. Blood issue & distribution: Cross match and issue blood/blood components to wards, OTs and other healthcare facilities Maintain cold chain protocols and temperature logs for storage and transportation B. Compliance 1. Complete all documentation as per SOPs and regulatory requirements 2. Maintain donor and inventory records using hospital LIS/Blood Bank Management Software 3. Participate in external/internal audits and regulatory inspections 4. Ensure adherence to Biomedical Waste Management and Infection Control guidelines C. Community engagement & promotion 1. Assist in planning and organizing blood donation camps in collaboration with the Hospital Marketing/CSR team 2. Educate the public on voluntary blood donation, donor eligibility, and safety 3. Coordinate with NGOs, colleges, corporate for blood camp mobilisation Experience required: Minimum 2 years of relevant work experience in a licensed blood centre At least 1 year of hands-on experience and training in: Blood Component Separation Apheresis Techniques and Procedures Job Type: Permanent Pay: ₹12,280.08 - ₹24,916.12 per month Work Location: In person
Job summary 1. Executive Support Manage the Medical Director’s calendar, meetings, appointments, and travel plans. Act as the first point of contact for internal and external communications on behalf of the Medical Director. Draft, review, and manage official correspondence, reports, and presentations. Coordinate documentation and approvals requiring the Medical Director’s attention. Handle confidential and sensitive information with integrity and discretion. 2. Clinical Coordination & Reporting Support the Medical Director in collating, organizing, and presenting clinical data, audits, and departmental reports. Assist in preparing medical dashboards, mortality/morbidity reports, clinical quality indicators, and compliance summaries. Liaise with Heads of Clinical Departments, Nursing, Quality, and Operations for routine and special reviews. Maintain and update performance tracking tools related to clinical KPIs and hospital-wide quality metrics. Coordinate and document Clinical Committee meetings (e.g., Medical Advisory Board, Infection Control, and Quality Review Meetings). 3. Administrative Liaison Serve as a bridge between the Medical Director’s office and departments including HR, Quality, Operations, and Accreditation teams. Monitor timely implementation of directives issued by the Medical Director to various departments. Follow up on action items, deadlines, and progress of strategic and operational tasks. Support in coordinating hospital-wide initiatives led by the Medical Director (e.g., NABH compliance, clinical excellence programs, patient safety drives). Desired Qualifications & Experience Graduate in any discipline; preference will be given to candidates with a background in Healthcare Management, Life Sciences, or Nursing. Minimum 3–5 years of experience as an executive assistant, PA, or coordinator—preferably in a hospital or healthcare setting. Familiarity with hospital workflows, medical terminology, and accreditation standards (NABH/NABL/JCI) is highly desirable. Proficiency in MS Office (Excel, Word, PowerPoint) and hospital MIS/reporting tools. Key Competencies Excellent verbal and written communication skills Strong organizational and multitasking abilities High attention to detail and process orientation Discretion in handling confidential information Professional demeanor with interpersonal finesse Analytical mindset with the ability to interpret basic clinical data Job Type: Full-time Pay: ₹478,919.18 - ₹2,125,667.12 per year Work Location: In person
Job Description: As an Executive Support in our organization, you will be responsible for managing the Medical Director's calendar, meetings, appointments, and travel plans. You will act as the primary point of contact for both internal and external communications on behalf of the Medical Director. Your role will involve drafting, reviewing, and managing official correspondence, reports, and presentations. Additionally, you will coordinate documentation and approvals that require the Medical Director's attention while handling confidential and sensitive information with integrity and discretion. In the capacity of Clinical Coordination & Reporting, you will support the Medical Director in collating, organizing, and presenting clinical data, audits, and departmental reports. Your responsibilities will include assisting in preparing medical dashboards, mortality/morbidity reports, clinical quality indicators, and compliance summaries. You will also be required to liaise with Heads of Clinical Departments, Nursing, Quality, and Operations for both routine and special reviews, as well as maintain and update performance tracking tools related to clinical KPIs and hospital-wide quality metrics. Additionally, you will coordinate and document Clinical Committee meetings such as the Medical Advisory Board, Infection Control, and Quality Review Meetings. In the role of Administrative Liaison, you will act as a bridge between the Medical Director's office and various departments including HR, Quality, Operations, and Accreditation teams. Your duties will involve monitoring the timely implementation of directives issued by the Medical Director to different departments, following up on action items, deadlines, and the progress of strategic and operational tasks. Furthermore, you will support in coordinating hospital-wide initiatives led by the Medical Director, such as NABH compliance, clinical excellence programs, and patient safety drives. Desired Qualifications & Experience: - Graduate in any discipline; preference will be given to candidates with a background in Healthcare Management, Life Sciences, or Nursing. - Minimum 3-5 years of experience as an executive assistant, PA, or coordinator, preferably in a hospital or healthcare setting. - Familiarity with hospital workflows, medical terminology, and accreditation standards (NABH/NABL/JCI) is highly desirable. - Proficiency in MS Office (Excel, Word, PowerPoint) and hospital MIS/reporting tools. Key Competencies: - Excellent verbal and written communication skills - Strong organizational and multitasking abilities - High attention to detail and process orientation - Discretion in handling confidential information - Professional demeanor with interpersonal finesse - Analytical mindset with the ability to interpret basic clinical data This is a full-time position requiring in-person work at our location.,
Job Description Ensure that guests sign in upon arrival and exit. Make guests aware of rules that must be adhered to. Remove trespassers or unwanted individuals from the property. Contact the relevant authorities if a crime is committed or an accident occurs. Report to supervisors on a regular basis. Record any suspicious activities to the supervisor. Job Type: Full-time Pay: From ₹10,000.00 per month Language: English (Preferred) Hindi (Preferred) Work Location: In person
Job Description Ensure that guests sign in upon arrival and exit. Make guests aware of rules that must be adhered to. Remove trespassers or unwanted individuals from the property. Contact the relevant authorities if a crime is committed or an accident occurs. Report to supervisors on a regular basis. Record any suspicious activities to the supervisor. Job Type: Full-time Pay: From ₹10,000.00 per month Language: English (Preferred) Hindi (Preferred) Work Location: In person
Need a RMO Must have Experience of-3 years in medical Field and He/She must be MBBA /BAMS Job Type: Full-time Pay: From ₹30,000.00 per month Work Location: In person
Need a RMO Must have Experience of-3 years in medical Field and He/She must be MBBA /BAMS Job Type: Full-time Pay: From ₹30,000.00 per month Work Location: In person
You will be responsible for technical operations related to blood collection and donor handling. This includes performing phlebotomy using sterile techniques, screening donors as per regulatory guidelines, and managing donor reactions during collection. Additionally, you will be conducting component separation and apheresis procedures, such as separating RBC, Platelets, FFP, and Cryoprecipitate, and operating apheresis machines for platelet collection and therapeutic purposes. It will be your duty to maintain aseptic conditions, calibrate equipment, and ensure quality control measures are followed. You will also be involved in testing collected units, performing serological and NAT testing, validating equipment, conducting internal quality checks, and supporting documentation and audits for accreditation bodies like NABH/NABL. In terms of blood issue and distribution, you will be responsible for cross-matching, issuing blood components to various healthcare facilities, and maintaining cold chain protocols during storage and transportation. Compliance with SOPs and regulatory requirements is crucial, including maintaining donor and inventory records using hospital LIS/Blood Bank Management Software, participating in audits and inspections, and ensuring adherence to Biomedical Waste Management and Infection Control guidelines. Furthermore, you will engage with the community by assisting in organizing blood donation camps, educating the public on voluntary blood donation, donor eligibility, and safety, and coordinating with external partners for blood camp mobilization. To be eligible for this role, you should have a minimum of 2 years of relevant work experience in a licensed blood center, with at least 1 year of hands-on experience in Blood Component Separation and Apheresis Techniques and Procedures. This is a permanent position that requires in-person work at the specified location.,
Manage and maintain the MD’s schedule and appointments. Coordinate meetings, including booking venues and preparing agendas. Handle correspondence, including emails and phone calls on behalf of the MD. Organize travel arrangements and itineraries. Assist with the preparation of reports, presentations, and other documents. Maintain an organized filing system of paper and electronic documents. Conduct research and compile data for decision-making. Liaise with internal and external stakeholders on behalf of the MD. Handle confidential matters with discretion and professionalism. Qualification Bachelor's degree or equivalent experience. Previous experience as a personal assistant or similar role. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Excellent communication and interpersonal skills. Strong organizational and time-management skills. Ability to work independently and take initiative. Professional demeanor and presence. Ability to handle sensitive information with discretion Job Type: Full-time Pay: ₹12,587.16 - ₹32,160.90 per month Work Location: In person
Manage and maintain the MD’s schedule and appointments. Coordinate meetings, including booking venues and preparing agendas. Handle correspondence, including emails and phone calls on behalf of the MD. Organize travel arrangements and itineraries. Assist with the preparation of reports, presentations, and other documents. Maintain an organized filing system of paper and electronic documents. Conduct research and compile data for decision-making. Liaise with internal and external stakeholders on behalf of the MD. Handle confidential matters with discretion and professionalism. Qualification Bachelor's degree or equivalent experience. Previous experience as a personal assistant or similar role. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Excellent communication and interpersonal skills. Strong organizational and time-management skills. Ability to work independently and take initiative. Professional demeanor and presence. Ability to handle sensitive information with discretion Job Type: Full-time Pay: ₹12,587.16 - ₹32,160.90 per month Work Location: In person
Manage and maintain the MD’s schedule and appointments. Coordinate meetings, including booking venues and preparing agendas. Handle correspondence, including emails and phone calls on behalf of the MD. Organize travel arrangements and itineraries. Assist with the preparation of reports, presentations, and other documents. Maintain an organized filing system of paper and electronic documents. Conduct research and compile data for decision-making. Liaise with internal and external stakeholders on behalf of the MD. Handle confidential matters with discretion and professionalism. Qualification Bachelor's degree or equivalent experience. Previous experience as a personal assistant or similar role. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Excellent communication and interpersonal skills. Strong organizational and time-management skills. Ability to work independently and take initiative. Professional demeanor and presence. Ability to handle sensitive information with discretion Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person
Job Summary Manage network services including LAN/WAN, VLANs, Wi-Fi, and remote access technologies.- Troubleshoot hardware, software, and network-related issues in real-time.- Support email and collaboration platforms (e.g., Microsoft Exchange, Office 365, Google Workspace).- Maintain inventory of hardware/software licenses and manage procurement or renewal cycles.- Coordinate with vendors for hardware/software support, warranties, and updates.- Install, configure, and maintain Windows and MAC systems and Windows server.- Manage Active Directory, Group Policies, DNS, DHCP, and domain services.- Monitor and optimise system and network performance to ensure high availability and reliability.- Develop and maintain system documentation, including network diagrams and asset inventories.- Implement data backup and disaster recovery plans and test restoration procedures regularly.- Train end-users on IT best practices, system access, and security awareness.Experience: 5+ Years’ experience in managing sophisticated network architecture, deployment, Windows server management and End-Users support. Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Work Location: In person