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Job Description The Managed Cloud Services application operations delivery team is responsible for providing technical services to support customer environment provisioning, software integration and implementation, data and environment migration to Oracle Cloud Infrastructure, and major product upgrades for the Fusion Middleware products. Team members are recognized for Fusion Middleware (FMW) product and technology expertise mainly on Oracle Cloud Infrastructure Gen-1 & Gen-2 and understanding of how they are applied to build customer solutions. They are called upon to create standards for architecture and sizing, help customers develop solutions to solve business problems, and develop the project and technical plans to upgrade software, modify configurations, change integration solutions, and add additional functionality. The team invests heavily in the design and development of tools and utilities to improve application and service availability. This includes tools to reduce the time-to-identify cause, time-to-restore service, auto-heal, and auto-fix scripts. The team has global membership and responds to customer requests and incidents around the clock, 7 days a week. This position requires experience and proficiency with the following skills and technologies. Candidates need not have depth in each of these areas: Understanding of customer architecture on Oracle Cloud, DB Systems and Marketplace offerings of Oracle. Migration and upgrade strategies for Oracle Databases to DB Systems, Middletier applications like SOA, IDAM, WebCenter, Oracle Data Integrator to on Oracle Cloud's IaaS, PaaS & Marketplace offerings. FMW Functional And Admin Skills Are Preferred Working knowledge of Infrastructure as a service (IaaS) service model of Oracle Cloud infrastructure (or any similar cloud providers). knowledge of key concepts like Compute, Storage, networking, Security & Identity, and databases. Working knowledge of Platform as a service (PaaS) preferably Oracle SOA Cloud Service, Java Cloud Service and various Marketplace offerings in Oracle Fusion Middleware (FMW) 11g and 12c: WebCenter Suite including Content and Imaging, SOA Suite, BPM Suite, WebCenter Sites- Administer, troubleshoot, integrate, manage via CLI and Fusion Middleware Control, plan/execute patching and major upgrades. Triage and resolve critical outage and availability incidents for the FMW products. Identity & Access Management (IDAM) Suite: Configure IDM components to protect applications and other FMW products, troubleshoot authentication issues, manage LDAP directories. DevOps tools, methodology and scripting, and Automation tools: Design/build/test Shell, Python, and Java tools to support software life-cycle operations and maintenance activities. This includes patch automation, custom health checks, self-healing functions to detect and correct run-time exceptions or failures. Create and manage Ansible Playbooks or SaltStack to perform fleet management tasks such as application and platform configuration management. Proficiency with DevOps tools such as Git, Jenkins, Ansible, SaltStack, and Selenium. WebLogic Server/JRockit/HotSpot: Configuration, WLST scripting, administration, troubleshooting, patching, JVM sizing and performance tuning, administering cluster topologies. Manage Java and WebLogic SSL keystores. Performing application server hardening to protect against malicious attacks. Automation of various IaaS and PaaS offerings using REST APIs and Inbuilt CLIs for Cloud Infrastructure. Work with Oracle's world class technology to develop, implement, and support Oracle's global infrastructure. As a member of the IT organization, assist with the analyze of existing complex programs and formulate logic for new complex internal systems. Prepare flowcharting, perform coding, and test/debug programs. Develop conversion and system implementation plans. Recommend changes to development, maintenance, and system standards. Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. BS or equivalent experience in programming on enterprise or department servers or systems. Work with Oracle's world class technology to develop, implement, and support Oracle's global infrastructure. As a member of the IT organization, assist with the analyze of existing complex programs and formulate logic for new complex internal systems. Prepare flowcharting, perform coding, and test/debug programs. Develop conversion and system implementation plans. Recommend changes to development, maintenance, and system standards. Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. BS or equivalent experience in programming on enterprise or department servers or systems. Work with Oracle's world class technology to develop, implement, and support Oracle's global infrastructure. As a member of the IT organization, assist with the analyze of existing complex programs and formulate logic for new complex internal systems. Prepare flowcharting, perform coding, and test/debug programs. Develop conversion and system implementation plans. Recommend changes to development, maintenance, and system standards. Job duties are varied and complex utilizing independent judgment. May have project lead role. BS or equivalent experience in programming on enterprise or department servers or systems. Work with Oracle's world class technology to develop, implement, and support Oracle's global infrastructure. As a member of the IT organization, assist with the analyze of existing complex programs and formulate logic for new complex internal systems. Prepare flowcharting, perform coding, and test/debug programs. Develop conversion and system implementation plans. Recommend changes to development, maintenance, and system standards. Job duties are varied and complex utilizing independent judgment. May have project lead role. BS or equivalent experience in programming on enterprise or department servers or systems. Career Level - IC4 Responsibilities The Managed Cloud Services application operations delivery team is responsible for providing technical services to support customer environment provisioning, software integration and implementation, data and environment migration to Oracle Cloud Infrastructure, and major product upgrades for the Fusion Middleware products. Team members are recognized for Fusion Middleware (FMW) product and technology expertise mainly on Oracle Cloud Infrastructure Gen-1 & Gen-2 and understanding of how they are applied to build customer solutions. They are called upon to create standards for architecture and sizing, help customers develop solutions to solve business problems, and develop the project and technical plans to upgrade software, modify configurations, change integration solutions, and add additional functionality. The team invests heavily in the design and development of tools and utilities to improve application and service availability. This includes tools to reduce the time-to-identify cause, time-to-restore service, auto-heal, and auto-fix scripts. The team has global membership and responds to customer requests and incidents around the clock, 7 days a week. This position requires experience and proficiency with the following skills and technologies. Candidates need not have depth in each of these areas: Understanding of customer architecture on Oracle Cloud, DB Systems and Marketplace offerings of Oracle. Migration and upgrade strategies for Oracle Databases to DB Systems, Middletier applications like SOA, IDAM, WebCenter, Oracle Data Integrator to on Oracle Cloud's IaaS, PaaS & Marketplace offerings. Working knowledge of Infrastructure as a service (IaaS) service model of Oracle Cloud infrastructure (or any similar cloud providers). knowledge of key concepts like Compute, Storage, networking, Security & Identity, and databases. Working knowledge of Platform as a service (PaaS) preferably Oracle SOA Cloud Service, Java Cloud Service and various Marketplace offerings in Oracle Fusion Middleware (FMW) 11g and 12c: WebCenter Suite including Content and Imaging, SOA Suite, BPM Suite, WebCenter Sites- Administer, troubleshoot, integrate, manage via CLI and Fusion Middleware Control, plan/execute patching and major upgrades. Triage and resolve critical outage and availability incidents for the FMW products. Identity & Access Management (IDAM) Suite: Configure IDM components to protect applications and other FMW products, troubleshoot authentication issues, manage LDAP directories. DevOps tools, methodology and scripting, and Automation tools: Design/build/test Shell, Python, and Java tools to support software life-cycle operations and maintenance activities. This includes patch automation, custom health checks, self-healing functions to detect and correct run-time exceptions or failures. Create and manage Ansible Playbooks or SaltStack to perform fleet management tasks such as application and platform configuration management. Proficiency with DevOps tools such as Git, Jenkins, Ansible, SaltStack, and Selenium. WebLogic Server/JRockit/HotSpot: Configuration, WLST scripting, administration, troubleshooting, patching, JVM sizing and performance tuning, administering cluster topologies. Manage Java and WebLogic SSL keystores. Performing application server hardening to protect against malicious attacks. Automation of various IaaS and PaaS offerings using REST APIs and Inbuilt CLIs for Cloud Infrastructure. Work with Oracle's world class technology to develop, implement, and support Oracle's global infrastructure. As a member of the IT organization, assist with the analyze of existing complex programs and formulate logic for new complex internal systems. Prepare flowcharting, perform coding, and test/debug programs. Develop conversion and system implementation plans. Recommend changes to development, maintenance, and system standards. Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. BS or equivalent experience in programming on enterprise or department servers or systems. Work with Oracle's world class technology to develop, implement, and support Oracle's global infrastructure. As a member of the IT organization, assist with the analyze of existing complex programs and formulate logic for new complex internal systems. Prepare flowcharting, perform coding, and test/debug programs. Develop conversion and system implementation plans. Recommend changes to development, maintenance, and system standards. Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. BS or equivalent experience in programming on enterprise or department servers or systems. Work with Oracle's world class technology to develop, implement, and support Oracle's global infrastructure. As a member of the IT organization, assist with the analyze of existing complex programs and formulate logic for new complex internal systems. Prepare flowcharting, perform coding, and test/debug programs. Develop conversion and system implementation plans. Recommend changes to development, maintenance, and system standards. Job duties are varied and complex utilizing independent judgment. May have project lead role. BS or equivalent experience in programming on enterprise or department servers or systems. Work with Oracle's world class technology to develop, implement, and support Oracle's global infrastructure. As a member of the IT organization, assist with the analyze of existing complex programs and formulate logic for new complex internal systems. Prepare flowcharting, perform coding, and test/debug programs. Develop conversion and system implementation plans. Recommend changes to development, maintenance, and system standards. Job duties are varied and complex utilizing independent judgment. May have project lead role. BS or equivalent experience in programming on enterprise or department servers or systems. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less
