Operations Team Lead

We have opening for Operations Team Lead with one of the leading NBFC.

Location: Mumbai

Core Skills

• Team Handling Experience
• Central Operations
• Digital Lending

Key Responsibilities:

Digital Lending & Co-Lending Operations

• Lead end-to-end operations for digital lending and co-lending platforms, ensuring seamless disbursements, repayments, reconciliations, and settlements.
• Manage partner onboarding, system integrations, and operational coordination with co-lending entities.
• Ensure timely, accurate transaction processing, efficient cash flow reconciliation, and comprehensive MIS reporting.

NACH & Payment Operations

• Oversee mandate registrations, validations, and execution of NACH transactions.
• Enhance payment processing accuracy while minimizing rejection rates.
• Coordinate with banks, NPCI, and other institutions on mandates and settlement-related issues.

Risk & RMU Oversight

• Manage Risk Monitoring Unit (RMU) activities to track portfolio health, repayment trends, and early warning indicators.
• Work closely with credit, risk, and collections teams to proactively address operational risks.
• Implement strong monitoring and control systems to ensure compliance with co-lending agreements and regulatory norms.

Team Leadership & Cross-Functional Coordination

• Build, mentor, and lead a high-performing operations team.
• Foster collaboration across product, technology, credit, compliance, finance, and partner institutions.
• Provide strategic insights to senior leadership on process optimization, scalability, and automation initiatives.

Compliance & Governance

• Ensure strict adherence to all relevant regulatory frameworks, including RBI and NPCI guidelines.
• Maintain internal controls and audit readiness across all operational functions.
• Support digital transformation efforts by integrating automation and risk controls into operational workflows.

Key Skills & Competencies:

• Deep domain knowledge in digital lending and co-lending operations.
• Expertise in NACH processes, digital payment systems, and settlements.
• Strong background in RMU functions and portfolio monitoring.
• Effective team leadership with proven ability to drive performance and engagement.
• Excellent coordination and relationship management with banks, fintech partners, and internal teams.
• Solid understanding of RBI regulations, compliance standards, and governance structures.
• Analytical, process-oriented mindset with a focus on efficiency and technology-driven improvements.

If interested kindly share your updated cv at dhara@thepremierconsultants.com

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#EarlyWarningSystems #OperationalRisk