Location:
Remote
Schedule:
EST Overlap Required
Experience:
4–8 Years
Industry:
E-commerce, D2C, B2B, B2C Operations
Compensation:
Competitive (based on experience)🏢
About Us
Lyfe Hardware is a fast-scaling US-based D2C brand in the home improvement and architectural hardware space. We combine high-quality design with smart operations to deliver exceptional products to both consumers and businesses. As we scale, we’re looking for a dynamic, detail-obsessed
Operations Project Manager
to lead internal projects, build processes, and drive operational excellence across departments.🎯
Key Responsibilities
🔹 Strategy & Process Ownership
- Design, implement, and scale processes across operations, supply chain, fulfillment, and internal workflows
- Build systems from scratch and improve existing SOPs to enable speed and efficiency
- Set up tracking dashboards, reporting structures, and ownership maps across teams
🔹 Project & Task Management
- Own the project management structure across departments using Asana (or similar tools)
- Coordinate cross-functional initiatives across ecommerce, logistics, marketing, and support
- Track tasks, deadlines, and deliverables — and hold teams accountable
- Prioritize ruthlessly and solve bottlenecks in real time
🔹 Automation & AI Execution
- Use tools like Zapier, Make, ChatGPT, and others to reduce manual work
- Create or delegate automation workflows (must know enough to direct or QA outsourced automation)
- Ensure operational tasks are AI- and efficiency-first
- Be uncheatable: understand enough to not be fooled when others automate poorly
🔹 E-commerce Operations
- Oversee omni-channel commerce: Shopify, Amazon, Etsy, Wayfair, Walmart
- Collaborate with product, catalog, fulfillment, and support teams to improve order/inventory flow
- Ensure accurate listings, platform updates, and inventory availability
🔹 Team & People Management
- Lead project contributors (internal + freelancers), clearly assigning ownership and deadlines
- Improve team efficiency through better documentation (SOPs), process clarity, and load balancing
- Build a system that enables others to scale with minimal hand-holding
🔹 Continuous Learning & Strategic Thinking
- Stay ahead of trends in tools, automation, ecommerce logistics, and PM systems
- Collaborate with founders to build systems that can scale revenue and reduce overhead
✅
What We’re Looking For
Must-Haves Bonus 4–8 years in operations, project management, or strategy roles Ecommerce or similar experience Strong team & people management experience Shopify, ERP, or order management knowledge Experience building and managing SOPs and internal workflows Startup or high-growth exposure Proficiency with any project management tool (Asana preferred) Worked with remote teams across time zones Familiarity with automation platforms & AI tools Familiar with platform selling (Amazon, Wayfair) Strong communication, documentation & delegation skills Understands catalog management or creative pipelines🧠 Tools You Might Use
- Asana, Notion (for PM)
- Zapier, n8n, Make, ChatGPT, Sheet AI (for automation)
- Slack, Google Workspace, Loom (for team coordination)
- Shopify, Amazon Seller Central, ERP/Inventory tools
🌍
Why Join Lyfe Hardware?
- Work with a nimble, high-performing team that values ownership and initiative
- Build and scale real systems for a growing international business
- Remote-first with flexibility and long-term growth opportunities
- No micromanagement — just clear expectations and strong outcomes
- An opportunity to become a Core team member of a growing startup
- A place where your decision and innovative mind will be truly appreciated
Skills: sop development,process improvement,delegation,automation,supply chain management,ecommerce,ownership,e-commerce operations,management,process design,automation tools,project management,documentation,cross-functional collaboration,project,sop management,operations management,operations,e-commerce,sops,reporting,amazon,team management,ai fundamentals,communication,teams,inventory management,strategy,ai tools,erp systems,asana,shopify
