Operations Manager

🚀 We’re Hiring: Operations Manager | TripyPackage 🌍

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About TripyPackage

• TripyPackage is a fast-growing travel-tech startup building a transparent and trusted ecosystem for travelers and vendors.
• We specialize in curated trips across Himachal, Uttarakhand, and Rajasthan, blending local experiences, verified stays, and premium travel amenities.
• Our goal is simple yet powerful to redefine group and weekend travel in India by connecting explorers with authentic local experiences and trusted travel partners.
• If you’re someone who thrives on adventure, organization, and creating seamless experiences this could be your next big move!

Role Overview

• We’re looking for a highly organized and proactive Operations Manager to manage end-to-end trip operations from vendor coordination to on-ground execution.
• You’ll ensure every TripyPackage trip runs smoothly, meets quality standards, and leaves travelers with unforgettable memories.
• You’ll play a crucial role in vendor partnerships, trip captain management, and process optimization as we scale our operations nationwide.

Key Responsibilities

1. Trip Operations & Execution

• Oversee planning and smooth execution of all trips (weekend & long-duration).
• Coordinate with hotels, transport vendors, and local guides for every trip.
• Ensure all amenities and inclusions (as per package details) are available during the trip.
• Handle pre-trip checklists, trip captain briefings, and post-trip feedback collection.

2. Vendor Management

• Build and maintain partnerships with hotels, transporters, and activity providers.
• Negotiate rates, finalize contracts, and ensure vendor compliance with TripyPackage standards.
• Identify and onboard new vendors to expand our destination network.

3. Team Coordination

• Manage and train trip captains for on-ground customer experience.
• Coordinate with the content and marketing teams for live updates and storytelling during trips.
• Collaborate with the backend and admin teams for itinerary updates and operational data tracking.

4. Quality & Experience Control

• Ensure every trip meets Tripy Preferred standards — comfort, safety, and engagement.
• Implement SOPs for pre-trip verification, emergency handling, and feedback analysis.
• Resolve operational issues proactively and ensure customer satisfaction.

5. Reporting & Process Improvement

• Maintain trip reports, vendor performance data, and expense summaries.
• Identify inefficiencies and optimize operational workflows.
• Regularly share reports with management and suggest process upgrades.

Required Skills & Qualifications

• Bachelor’s degree in Business, Hospitality, or Travel Management (MBA preferred).
• Minimum 2 years of experience in travel operations, vendor management, or hospitality management (

  Tourism, Travel, or Hospitality experience is mandatory

  ).
• Excellent communication, negotiation, and leadership skills.
• Strong problem-solving mindset and ability to handle real-time travel challenges.
• Comfortable traveling across states for vendor visits and trip management.
• Knowledge of travel tools, spreadsheets, and CRM software.
• (Candidates without a degree but with relevant experience are also welcome to apply.)

Perks & Benefits

• Opportunity to be part of a growing travel-tech brand with nationwide reach.
• Incentives on successful trip completion and performance.
• Travel opportunities across India (Himalayan & Desert regions).
• Growth path to Head of Operations / COO, based on performance.

Reporting To:

Co-founder & CEO (TripyPackage)

Ready to Build Experiences, Not Just Trips?

If you’re passionate about travel, love managing teams, and can turn challenges into well-planned adventures we’d love to hear from you!

Share your CV on WhatsApp → 9310348367

Or apply via Google Form →

Join us and help shape the future of experiential travel in India. 🌄✨

#hiring #operationsmanager #tripypackage #travelstartup #hospitalityjobs #travelindustry #operations #noidajobs #vendorrelations #careeropportunity #jobopening

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• Note: We are specifically looking for candidates with experience in Tourism, Travel, or Hospitality.