Operations Manager

Position Overview

This is an impactful role for the organization requiring the ability to lead operational teams in a testing laboratory. This is an exciting opportunity for a highly motivated self-starter and engaging leader who has a strong and well-rounded background leading team. The Manager will provide direction, development opportunities, guidance, and inspiration to the team responsible for processing laboratory.

Job Responsibilities

· Cultivates a culture of continuous improvement.

· Creates and maintains appropriate policies, systems, procedures, resources and Time management.

· Directs the laboratory operations and establishes standard operating procedures (SOP) to support achievement of Company objectives and business plans.

· Establishes process that meet or exceed guidelines set by compliance agencies such as ISO/IEC 17025.

· Ensures that service activities are timely completed in accordance with established safety, quality standards and procedures.

· Develops systems and material to train, monitor and assess employee activities as established by Standard Operating Procedures.

· Develops and empowers staff in support of our client’s values and culture.

· Develops talent, by coaching team members, providing development opportunities, prioritizing talent discussions, providing regular performance feedback, assessing, and assigning resources, providing training and cross-training opportunities.

· Proactively support our client’s Quality System.

· Ensures full compliance with all safety, regulatory and legal requirements including health, safety, employment, data protection, environment, and general duty of care towards, customers, suppliers, employees, and other business partners.

· Conducts regular lab meetings to create cohesive work environment and facilitates effective communication within the lab.

· Participates and leads regular cross functional meetings with teams that have close interdependency on laboratory functions in order meet or exceed expected production levels; including but not limited to, Inventory, Project Management, Client Services, Quality, and Logistics teams.

· Researches, recommends, and applies conventional and new technology concepts to potential products and processes.

· Ensures all equipment is maintained appropriately (calibrations, PT, ILC, etc).

· Keeps track of spending and create department budgets for personnel, operating expenses, and capital equipment.

· Establishes and maintains appropriate staff levels.

· Represents laboratory in areas of safety, quality, operations, etc.

· Acts as technical resource for questions relating testing and general lab processing.

· Works closely with business units to provide effective solutions to support operations, sales, marketing, R&D, and quality objectives.

· Establishes and reports on metrics that support the department and company goals.

· Stays informed and current with respect to new developments and changes in test and production methods and techniques.

· Identifying new vertical scope and implementing complete cycle to add in the existing lab scope by discussing with partners.

· Other duties as assigned.

Job Types: Full-time, Permanent

Pay: ₹500,000.00 per year

Benefits:

• Cell phone reimbursement
• Paid sick time
• Provident Fund

Education:

• Bachelor's (Preferred)

Work Location: In person