Operations Manager

We’re Hiring: Operations Manager | TripyPackage

Job Title:

Location:

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About TripyPackage

TripyPackage is a fast-growing travel-tech startup building a transparent and trusted ecosystem for travelers and vendors.

Himachal, Uttarakhand, and Rajasthan

Our goal is simple yet powerful to redefine group and weekend travel in India by connecting explorers with authentic local experiences and trusted travel partners.

If you’re someone who thrives on adventure, organization, and creating seamless experiences this could be your next big move!

Role Overview

highly organized and proactive Operations Manager

You’ll ensure every TripyPackage trip runs smoothly, meets quality standards, and leaves travelers with unforgettable memories.

vendor partnerships

Key Responsibilities

1. Trip Operations & Execution

• Oversee planning and smooth execution of all trips (weekend & long-duration).

• Coordinate with hotels, transport vendors, and local guides for every trip.

• Ensure all amenities and inclusions (as per package details) are available during the trip.

• Handle pre-trip checklists, trip captain briefings, and post-trip feedback collection.

2. Vendor Management

• Build and maintain partnerships with hotels, transporters, and activity providers.

• Negotiate rates, finalize contracts, and ensure vendor compliance with TripyPackage standards.

• Identify and onboard new vendors to expand our destination network.

3. Team Coordination

• Manage and train trip captains for on-ground customer experience.

• Coordinate with the content and marketing teams for live updates and storytelling during trips.

• Collaborate with the backend and admin teams for itinerary updates and operational data tracking.

4. Quality & Experience Control

Tripy Preferred

• Implement SOPs for pre-trip verification, emergency handling, and feedback analysis.

• Resolve operational issues proactively and ensure customer satisfaction.

5. Reporting & Process Improvement

• Maintain trip reports, vendor performance data, and expense summaries.

• Identify inefficiencies and optimize operational workflows.

• Regularly share reports with management and suggest process upgrades.

Required Skills & Qualifications

• Bachelor’s degree in Business, Hospitality, or Travel Management (MBA preferred).

• Minimum 2 years of experience in travel operations, vendor management, or hospitality management.

• Excellent communication, negotiation, and leadership skills.

• Strong problem-solving mindset and ability to handle real-time travel challenges.

• Comfortable traveling across states for vendor visits and trip management.

• Knowledge of travel tools, spreadsheets, and CRM software.

(Candidates without a degree but with relevant experience are also welcome to apply.)

Perks & Benefits

growing travel-tech brand

Incentives

Travel opportunities

Head of Operations / COO

Reporting To:

Co-founder & CEO (TripyPackage)

Ready to Build Experiences, Not Just Trips?

If you’re passionate about travel, love managing teams, and can turn challenges into well-planned adventures we’d love to hear from you!

9310348367

📝 Or apply via Google Form → https://forms.gle/hpXbLC3vW6Kot73z8

Join us and help shape the future of experiential travel in India. 🌄✨

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