Operations Manager

Role:Client Relationship Manager

Place of Posting:Gurgaon

Yrs of Exp:4 - 5 Years

Salary Range:₹10–12 LPA

About the Role

We are seeking an experienced and confident Client Relationship Manager to strengthen and manage relationships with our partner banks. The ideal candidate will have a strong background in client servicing, excellent communication skills, and the ability to maintain a positive image of the organization while ensuring seamless coordination with key stakeholders.

Key Responsibilities

• Build and nurture long-term relationships with banks and financial institutions.
• Conduct regular follow-ups and client calls to ensure consistent communication and engagement.
• Maintain a strong professional image and represent the organization with integrity and credibility.
• Serve as the primary point of contact for partner banks, ensuring timely updates and support.
• Collaborate with internal teams to address client needs and deliver quality service.
• Identify new relationship-building opportunities to expand business connections.
• Prepare and maintain reports on client communications, feedback, and progress.

Requirements:

• Bachelor’s or Master’s degree in Business Administration, Finance, or related field.
• 4–5 years of experience in client relationship management, preferably in banking or financial services.
• Excellent communication, negotiation, and interpersonal skills.
• Strong relationship-building ability and client-handling experience.
• Professional, proactive, and results-oriented approach.

Role:Client Relationship Manager

Place of Posting:Gurgaon

Yrs of Exp:6 - 10 Years

Position Opened:3

About the Role

We are seeking a results-driven Operations Manager to oversee day-to-day operations, manage team performance, and ensure client satisfaction. You will lead managers, monitor target achievement, and improve operational processes to drive efficiency and meet business goals.

Key Responsibilities

• Team Leadership: Supervise and support a team of managers, ensuring alignment with performance targets and company objectives. Possess strong team managerial skills to drive productivity and team cohesion.
• Advanced Excel Expertise: Have hands-on experience with Advanced Excel, including data analysis, reporting, and dashboard creation to support operational decision-making.
• Target Management: Monitor daily progress toward operational goals and KPIs, taking action to ensure targets are consistently met.
• Client Relations: Maintain strong client relationships, address concerns, and ensure service quality meets expectations.
• Operational Coordination: Facilitate daily updates with managers, identify bottlenecks, and ensure smooth operations across departments.
• Process Improvement: Identify and implement operational improvements to increase efficiency and reduce costs.
• Reporting: Provide regular performance updates to senior leadership and highlight any operational challenges.

Key Requirements:

• Experience:: 6+ years in operations management, with leadership experience.
• Skills:: Strong leadership, communication, and problem-solving abilities.
• Tools:: Proficient in project management and CRM tools.
• Education: Master’s degree in Business or related field.

Role:Market Research

Place of Posting:Gurgaon

Yrs of Exp:0 - 1 Years

Position Opened:5

Job Description

• Research and survey industrial, commercial, and residential data on a pan-India basis.
• Maintain the accuracy of the data for the assigned city.
• Collate accurate information about an upcoming project in real estate over the phone.
• Gain expertise and knowledge about the primary and secondary data for the city assigned.
• Support in Client Surveys to the Cities under consideration
• Proactive submission of the data to the respective person at the specified timelines
• Have current Knowledge about the changes happening in the real estate market.
• Research data on various registration websites, pull out information about properties using Google research, and update the information in the system.

Qualifications & Experience:

• Communication Skill: Must have good fluency in English speaking.
• 0–1 year of experience.
• Candidate must be a graduate.
• Good aptitude and excel skills

Role:Regional Technical Manager

Place of Posting:Bangalore, Mumbai, Gujrat, Kolkata , Jaipur, Patna, Chennai

Position:2 Each

Yrs of Exp:5+ Years

Job Description

• Managing team with their daily reporting, visit schedule alignment, query resolution with visits and documentation and drive them to deliver allotted task more efficiently.
• Maintain consistency in data collection process..
• Checking the valuation reports APF reports, LIE (Lender Independent Engineer) valuation Reports, Project Valuation reports of individual cases, prepared by junior officers.
• Verify monthly reports (project monitoring, corporate and retail valuations), submit and co-ordination with Banks.
• Ensure that assigned targets are met on time with no lapse in coverage of projects in the assigned region.
• Visit, all subscribed projects at pre-determined frequency, collect data and update the same in the system.
• This profile would require frequent travelling within the city and to other regions.
• Knowledge of Technical due diligence is an added advantage.

Qualifications & Experience:

• B.Tech /M.Tech in Civil
• 5+ years of experience preferably in real estate sector
• Experience in Team Handling
• Experience in executing retail valuation assignments

Company Profile:

PropEdge Valuations is a leading provider of Valuation of Real Estate Assets & Plant and Machinery, Project Approval and Project Monitoring services across top cities in India. Leading institutions in BFSI and Insurance segment trust PropEdge for independent and incisive Technical services reports. Our team of highly skilled experienced engineers provides unrivalled service by leveraging in-depth Market understanding combined with comprehensive data and cutting edge technology.
https://www.propedge.in