SolarSquare

Job Title: Experience Manager – SolarSquare Experience Centre Location: Pune / Nagpur Salary: Competitive as per market standards About the Role: As an Experience Manager at SolarSquare, you will be responsible for managing store operations, driving sales, and ensuring an exceptional customer experience. You will lead a team of Experience Leads, oversee facility management, coordinate in-store and kiosk operations, and handle escalations. Your role is crucial in driving store targets, optimizing lead conversions, and providing valuable insights to the central team. Key Responsibilities: Store Management & Operations ● Oversee daily store operations, ensuring a smooth and premium customer experience. ● Manage store facilities, including security, cleanliness, and maintenance. ● Ensure seamless coordination of kiosks, BTL activities, and in-store events. ● Maintain a high-energy, customer-first environment at the store. Team Leadership & Training ● Lead, train, and mentor the Experience Leads to enhance customer engagement. ● Conduct regular performance reviews, sales meetings, and skill development sessions. ● Drive a target-oriented approach and motivate the team to achieve sales goals. Customer Experience & Lead Conversion ● Monitor and optimize the lead conversion funnel, ensuring high engagement and conversion rates. ● Analyze store traffic, customer demographics, and buying behavior to enhance strategy. ● Support Experience Leads in closing deals and managing escalations. ● Ensure smooth coordination of Design Evaluation Visits (DEV) with the operations team. Sales Performance & Target Achievement ● Drive store sales, monitor performance metrics, and implement improvement strategies. ● Track and analyze store conversions, footfall, and revenue generation. ● Identify and implement new initiatives to improve lead-to-sale conversion rates. Expansion & Strategic Insights ● Scout locations for new stores based on foot traffic and audience insights. ● Provide detailed reports on store performance, customer insights, and conversion data. ● Coordinate with the central team to provide feedback on sales performance and operational challenges. Requirements: ● 5+ years of experience in retail sales and store management, preferably in solar, real estate, financial products, or high-value consumer goods. ● Strong leadership skills with experience in team management and training. ● Proven ability to drive sales, handle escalations, and optimize store performance. ● Experience in CRM tools, sales funnel tracking, and data-driven decision-making. ● Excellent communication, negotiation, and problem-solving skills. ● Passion for renewable energy and sustainability is a plus.

About SolarSquare Energy Pvt Ltd - SolarSquare is one of India's top 10 Rooftop solar companies enabling homes & housing societies across India to go solar. We are a team of hustlers and mission driven individuals looking to decarbonize India one roof at a time. - Company Website - http://www.solarsquare.in Job Role Solar Consultant Function Sales and Marketing Business Vertical Residential Reports To Regional Sales Head / City Manager Job Type Individual Contributor Team Size Depends on the project team size Base Location Flexible (Can be discussed basis the preference) Eligibility Criteria Education Min : Graduate Scope Of Work Primary • Build business by organizing sales visits for existing leads, identifying and selling prospects; maintaining relationships with clients. • Identify business opportunities by identifying new channels and channel partners • Sell by establishing contact and developing relationships with prospects; recommending and upselling solutions • Maintain relationships with clients by providing support, information, and guidance; recommending profit and service improvements. • Managing the sales process through specific software programs. Shared Across Functionally • Enabling on-ground marketing events • Building and maintaining a CRM database. • Participating in sales team meetings. Key Competencies Behavioral Need to Have Nice to Have • Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment. • Handle high pressure situations • Excellent communicator • Problem solver • Prior geographical knowledge Technical Need to Have Nice to Have • Excellent customer service and sales skills. • Strong verbal and written communicator. • Excellent phone and presentation skills. • Good negotiation and problem-solving skills • Interpersonal skills • Liaison with all stakeholders concerning project deliverables • Academic science background Travel Frequency • Travel as required • Stretch on need basis

About SolarSquare Energy: At SolarSquare, we’re revolutionizing how India powers its homes. As one of India’s fastest-growing residential solar companies, we make solar energy affordable, accessible, and hassle-free. With a mission to make clean energy mainstream, SolarSquare delivers end-to-end rooftop solar solutions, combining world-class technology, transparent pricing, and customer-first service. Backed by top-tier investors and a fast-growing customer base across the country, we are at the forefront of India’s transition to a solar-powered future. Role Overview: We are looking for a seasoned Associate Director – Inside Sales to lead and optimize our inside sales operations. This role demands a data-driven leader who thrives in a fast-paced environment, with a sharp focus on performance metrics, process improvements, and team management. You will be responsible for scaling the inside sales engine and aligning it closely with organizational revenue targets. Key Responsibilities: Sales Strategy & Execution: Own and drive the inside sales strategy to meet and exceed revenue goals across multiple regions and customer segments. Team Management & Performance: Lead, coach, and grow a team of inside sales managers and executives. Set clear targets, drive accountability, and build a high-performance culture. Operational Excellence: Manage day-to-day inside sales operations and continuously align execution with evolving organizational targets and go-to-market strategy. Efficiency Improvements: Drive continuous improvement through data analysis, workflow automation, and process optimization to increase conversion rates, reduce response times, and improve lead quality. Metrics Ownership: Monitor and maintain input metrics (leads handled, follow-up rates, turnaround time) and output metrics (conversion, revenue, average ticket size, customer satisfaction) to ensure predictable performance. Collaboration: Work cross-functionally with Marketing, Product, Field Sales, and Operations teams to ensure a seamless customer journey from lead to installation. Required Qualifications: 7 to 15 years of experience in inside sales, with at least 3 years in a managerial or leadership role. Proven track record of managing high-velocity, B2C inside sales operations at scale. Strong analytical mindset with hands-on experience in using CRM tools, sales analytics dashboards, and reporting tools (e.g., Salesforce, Freshsales, Zoho, etc.). Experience with building and scaling inside sales playbooks, training programs, and incentive structures. Excellent communication, people management, and stakeholder management skills. Prior experience in clean-tech, edutech, insurance,home modification, used vehicle segment,etc. or high-growth startups is a strong plus. What We Offer: Opportunity to work at the intersection of sustainability, technology, and scale Ownership and autonomy in driving high-impact business functions A fast-paced and entrepreneurial work culture with strong growth potential Competitive compensation and benefits Ready to power the solar revolution? Join SolarSquare and lead the change

About SolarSquare: At SolarSquare we are building the Home-Energy brand of future India. We help homes switch to rooftop solar and move away from traditional coal electricity. We are a full-stack D2C residential solar brand - designing, installing, maintaining (after-sales) and financing solar systems for home-owners across India. In 3 years we have scaled to become the leading residential solar brand in India. We are obsessed with quality, customer service and innovating to make it simple for homes to switch to solar. We are looking for leaders to join us in this mission. Key Responsibilities: End-to-End Recruitment: Drive the entire recruitment lifecycle for sales hiring (field and inside) across junior, mid, and senior levels. Bulk & Volume Hiring: Deliver high-volume hiring targets under tight timelines, particularly for B2C and B2B sales teams. Campus Hiring: Plan and execute campus recruitment drives from strategy to onboarding, including coordination with colleges, pre-placement talks, and managing assessments. Team Management: Lead, guide, and mentor a team of 2–5 recruiters; track their performance and drive a results-oriented culture. Stakeholder Management: Collaborate with business heads, sales leadership, and HRBPs to understand workforce planning and hiring needs. Sourcing Strategy: Leverage job portals, internal database, social media (LinkedIn, Instagram), referrals, WhatsApp sourcing, and offline channels. Continuously explore new-age sourcing techniques and tools. Data & Reporting: Maintain real-time dashboards and recruitment trackers. Provide weekly/monthly reports to leadership. Candidate Experience: Ensure a smooth and professional experience for all candidates through timely communication and process transparency. Vendor & Assessment Partner Management: Work closely with third-party sourcing partners, assessment platforms, and onboarding tools. Requirements: Experience: 5 to 8 years in recruitment, with minimum 2 years of team leadership experience Proven track record in bulk sales hiring, especially for sales roles Experience in campus recruitment drives and setting up sourcing channels from scratch Strong stakeholder management and business partnering skills Ability to thrive in a fast-paced, target-driven environment Proficient in using ATS, Excel/Google Sheets, and recruitment analytics tools Excellent communication, interpersonal, and people management skills Must have completed MBA in Human Resources or equivalent