Operations Manager

JD For Operation Manager

The Operations Manager is responsible for overseeing daily operations, improving organizational processes, enhancing productivity, and ensuring that company goals are achieved efficiently. This role requires strong leadership, problem-solving, and decision-making skills to optimize operational workflows and drive continuous improvement.

Key Responsibilities

• Operational Management
• Oversee day-to-day business operations to ensure smooth functioning.
• Develop, implement, and optimize operational processes and SOPs.
• Ensure all departments meet performance, quality, and compliance standards.
• Monitor operational KPIs and generate regular reports for leadership.

Team Leadership

• Manage and mentor operational staff to achieve targets.
• Develop training programs and improve team performance.
• Conduct performance evaluations and support staff development.

Process Improvement

• Identify inefficiencies and implement strategic solutions.
• Lead cost-reduction, productivity, and workflow improvement initiatives.
• Coordinate with cross-functional teams (HR, Finance, Sales, Logistics, etc.)

Budgeting & Resource Management

• Manage operational budgets, inventory, and resource allocation.
• Forecast operational needs and plan accordingly.
• Ensure efficient use of materials, equipment, and labor.

Quality & Compliance

• Ensure compliance with company policies, legal requirements, and industry standards.
• Implement quality control measures and maintain high operational standards.
• Conduct audits and risk assessments as needed.

Customer & Vendor Coordination

• Maintain strong relationships with vendors, suppliers, and service providers.
• Resolve customer or client issues related to operations.
• Negotiate contracts and manage vendor performance.

Experience

• 5+ years of experience in operations, supply chain, or related managerial roles.
• Proven experience in process optimization and team leadership.

Skills

• Strong leadership and people-management abilities.
• Excellent analytical and problem-solving skills.
• Proficient in ERP systems, MS Office, and data reporting tools.
• Strong communication and organizational skills.
• Ability to multitask and work under pressure.

Key Competencies

• Strategic planning
• Decision making
• Time management
• Conflict resolution
• Continuous improvement mindset
• Adaptability

Work Environment

• Office-based with regular coordination with on-ground teams.
• May require occasional travel depending on operational needs.

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Provident Fund

Work Location: In person