Operations Executive

Role Purpose

To ensure seamless day-to-day non-clinical operations of the assisted living unit by coordinating facility administration, supporting logistics, vendor and inventory management, assisting in resident onboarding/offboarding tasks, and managing billing and reporting responsibilities.

Key Responsibilities

1. Facility & Administrative Operations

• Oversee administrative logistics for maintenance, housekeeping, security, and transportation functions in collaboration with team leads.
• Maintain physical and digital filing systems for staff attendance, resident documents, and general administration.
• Manage repair requests, vendor coordination, and utility compliance (e.g., AMC schedules, licenses, water/power backups).

2. Procurement & Inventory Coordination

• Monitor and support non-clinical stock procurement – housekeeping, stationery, kitchen utilities, maintenance materials.
• Ensure timely recording of inward/outward movement of supplies with appropriate approvals.
• Assist Unit Manager and Finance with vendor verification and invoice tracking.

3. Billing & Finance Support

• Prepare monthly billing summary for residents based on care plan, services opted, and incidentals.
• Coordinate with HO finance/accounts team for invoice generation, sharing, and clarification of queries.
• Maintain resident billing records, receipts, and payment follow-ups as required.

4. Resident Onboarding & Exit Coordination

• Assist in admission logistics: room preparation, document collection, ID card preparation, IT access provisioning.
• Capture onboarding checklist items and maintain resident records.
• During exit/discharge: ensure room clearance, refund calculations, final settlement documents are completed.

5. IT & Equipment Coordination

• Coordinate with HO/IT vendor for setting up laptops, internet, printers, or biometric devices.
• Track asset allocation, maintenance, and complaint resolution logs.

6. Reporting & Support

• Share weekly/monthly MIS reports on admin, billing, procurement, and operations status.
• Support Unit Manager during internal audits, inspections, or external reviews.
• Serve as secondary support for compliance tracking and documentation assistance.

Job Specification – Operations & Admin Executive

Criteria

Details

Education

Graduate in Business Administration, Commerce, or related field

Experience

2–4 years in facility operations, administration, or billing coordination

Knowledge

Facility management basics, inventory systems, billing workflows, vendor coordination

Skills

Excel, admin coordination, document control, communication, task tracking

Tools Familiarity

Billing software (Tally/ERP), MS Excel, Biometric Attendance, HRMS

Behavioral Attributes

Reliability, responsiveness, attention to detail, time management

Languages

Proficiency in local language and working knowledge of English

Work Schedule

Roster-based shifts incl night duty; available during resident admissions, audits, and billing deadlines

Job Type: Full-time

Pay: ₹12,516.49 - ₹33,445.86 per month

Work Location: In person