Operations Associate

About Maxim

Maxim is an enterprise-grade generative AI evaluation and observability platform to empower modern AI teams to ship their applications with quality, reliability, and speed. Our developer stack comprises tools for prompt engineering, pre-release and post-release testing/monitoring, data management, and fine-tuning, including for the last mile of human-in-the-loop.

We are backed by a fantastic group of investors and are currently building our core team to empower modern AI teams to ship high-quality AI products faster.

About the Role

As an Operations Associate, you will play a pivotal role in ensuring the smooth functioning of our business operations. You’ll work closely with the CEO, taking ownership of critical processes and supporting the company’s growth across administration, people operations, finance, legal, compliance, and vendor relations.

Your Responsibilities

Workplace & Vendor Operations

• Manage vendor relationships, logistics, and service contracts.
• Act as the single point of contact for all external partners and providers.
• Oversee office setup, maintenance, daily ops, and procurement (IT equipment, supplies, etc.)
• Handle office merchandise: source vendors, manage design and orders, track inventory, and coordinate distribution.
• Ensure smooth delivery and reliable service through strong vendor partnerships.
• Plan and coordinate internal events, meetings, and offsite.

People & Administration

• Draft and maintain HR policies, employment agreements, and employee insurance policies.
• Manage onboarding, offboarding, employee benefits, and updates to insurance coverage.
• Maintain accurate records for all operational activities.
• Ensure clear internal communication across teams for operational updates.

Finance, Legal & Compliance

• Coordinate with CA/finance teams for monthly reporting, GST filings, payroll, and insurance renewals.
• Scrutinize all legal documents and contracts for accuracy and completeness; liaise with legal advisors for documentation, NDAs, trademarks, and compliance.
• Continuously assess and improve operational workflows for greater efficiency and scalability.

Talent Operations

• Source, screen, and coordinate interviews for technical and non-technical roles.
• Maintain candidate pipelines and manage recruitment tools.

About You

• You have 1–2 years of experience in operations, HR, or business administration (startup experience is a plus)
• You’re highly organized, detail-oriented, and reliable—you get things done
• You communicate clearly, both in writing and speaking
• You’re comfortable juggling multiple priorities and figuring things out as you go
• You’re confident using spreadsheets, documentation tools, and recruitment platforms
• You’ve handled vendor management, negotiation, or process improvements before

Location