Onboarding Specialist

Position: HR Onboarding Specialist

Location: Indore Company: Creativefuel Type: Full-time

About Creativefuel

Creativefuel is a new-age content and creative agency with over 300 team members across Indore and Mumbai. We're behind some of India’s most viral digital campaigns and handle a massive network of digital IPs and creators. As we scale, we want to ensure that every new team member's journey begins with purpose, clarity, and a lasting impression.

Role Overview

We’re hiring an HR Onboarding Specialist who will own and deliver a world-class onboarding journey for every new hire, from offer acceptance to the end of their probation period. You’ll ensure no candidate drops off after the offer, every employee feels connected from Day 1, and our systems and documentation stay flawless.

Offer-to-Join Journey:

• Engage with new joiners immediately after the offer is rolled out
• Conduct pre-joining calls and share company culture decks
• Keep them excited, informed, and engaged to ensure zero offer dropouts

Orientation & Induction:

• Host Day 1 sessions to introduce the company, team structure, and culture
• Walk through Creativefuel’s vision, mission, and values in an engaging way
• Introduce HR policies, Code of Conduct, KRAs, and performance expectations

Cultural Integration:

• Set up buddy programs, internal welcome notes, and Slack/WhatsApp intros
• Coordinate with teams for smooth handovers and warm welcomes
• Include new joiners in key internal rituals, meetings, or townhalls

KRA & Task Planning:

• Share a structured 3-month role-specific task plan
• Coordinate with team leads to align deliverables, training, and checkpoints

Feedback & Review Loop:

• Implement and manage structured 7-15-30-60-90 day check-ins
• Collect feedback from both new joiners and reporting managers
• Flag off any early red flags to HR leadership

System & Compliance Setup:

• Complete biometric/fingerprint registration
• Ensure onboarding completion on Jarvis, Keka, and internal trackers
• Maintain and audit documentation trail, ID proofs, and verification records
• Coordinate with vendors for background verification

Onboarding Gifts & Experience:

• Plan and deliver customised welcome kits and onboarding swag
• Ensure a delightful and memorable Day 1 experience

Probation & Post-Onboarding Support:

• Track progress through the 3-month probation periodEnsure timely manager feedback and exit from the onboarding status

Automation & Process Improvement:

• Identify areas to automate and reduce manual load
• Continuously improve the onboarding SOP based on feedback

Reporting & Metrics:

• Track onboarding metrics such as:
• Offer-to-join ratio
• Time-to-productivity
• Onboarding NPS / feedback scores
• Documentation & compliance completion rate

Key Responsibility Areas (KRAs)

• Prevent offer dropouts through proactive pre-joining engagement
• Ensure clarity of role, KRA, and company values from Day 1
• Deliver a seamless onboarding experience across all departments
• Manage all systems, documentation, and HR platforms for onboarding
• Create a culture-first experience using internal tools, gifting, and rituals
• Own onboarding metrics, flag red flags, and support during probation

What We're Looking For✔ 2–5 years of experience in HR onboarding or HR operations ✔ Strong understanding of Indian HR compliance and onboarding documentation ✔ Hands-on experience with HRMS tools like Keka, Zoho, etc. ✔ Excellent communication and interpersonal skills ✔ Creative mindset to design people-first onboarding journeys ✔ Highly organised with strong attention to detail ✔ Agency experience is a plus

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹600,000.00 per year

Benefits:

• Provident Fund

Application Question(s):

• Years of experience with Onbording?
• Years of experience in performance management?
• Years of experience in induction?
• What is your current CTC in Lpa?
• What is your expected CTC in lpa?
• What is your Notice Period in days?
• Do you have your own laptop?
• Are you comfortable for the Indore location?

Work Location: In person