Onboarding Specialist

• Lead and manage the onboarding process for Contract Research Organizations and individual scientists.
• Ensure

  fast, seamless onboarding

  aligned with internal timelines and quality benchmarks.
• Coordinate with internal teams (Tech, BD, Operations) to ensure readiness for each profile.
• Serve as the first point of contact for CROs, addressing queries and guiding them through the onboarding lifecycle.
• Help maintain quality and consistency in the setup of partner profiles on the platform.

Preferred Candidate Profile:

• Academic background

  in chemistry, biology, or a related life sciences field.

• 2-5 years of experience

  in onboarding, partner success, or scientific customer engagement roles (preferably in a startup or CRO-facing environment).
• Excellent

  verbal and written communication

  skills.
• A

  mature, confident presence

  ideally in their

  late 20s to early 30s

  capable of interacting comfortably with senior scientists and BD heads at CROs.
• Comfortable working in a fast-paced environment with evolving priorities.