Office Manager

Role & responsibilities

Office Operations & Administration

• • Oversee day-to-day office functioning and ensure workflow continuity.
• • Manage reception, housekeeping, pantry, office boys, and support staff.
• • Maintain office infrastructure, supplies, assets, and vendor coordination.
• • Monitor cleanliness, hygiene, and upkeep of the office premises.
• • Coordinate facility maintenance, IT support, and repair activities.

Staff Monitoring & Discipline

• • Ensure all employees report on time and start work promptly.
• • Monitor work discipline including workstation engagement and phone usage.
• • Enforce office rules, break timings, and professional conduct.
• • Maintain attendance records and report irregularities to HR / Management.
• • Address and escalate behavioral issues or performance gaps appropriately.

Grievance Handling

• • Serve as the first-level point of contact for employee operational grievances.
• • Resolve minor complaints related to office operations, behavior, seating, discipline, or facilities.
• • Document issues and maintain grievance records.
• • Escalate serious or sensitive HR-related grievances (harassment, salary, legal, performance matters) to HR / Management as per policy.

People & Coordination

• • Support department heads with administrative requirements.
• • Act as a communication link between management and employees.
• • Handle queries related to admin, attendance, infra support, and resources.
• • Assist with onboarding, seating arrangements, ID cards, and documentation.

Compliance & Documentation

• • Maintain admin records, registers, gate logs, visitor records, and inventory.
• • Ensure compliance with office policies and security procedures.
• • Prepare weekly discipline & attendance reports for management.

Preferred candidate profile

Required Skills & Qualifications

• • Graduate / Post Graduate (preferably in Administration / Management).
• • 3-7 years of proven experience in office administration or facility management.
• • Strong communication and interpersonal skills.
• • Ability to lead and discipline staff professionally.
• • Excellent organizational, coordination, and multitasking ability.
• • Proficient in MS Office (Excel, Word, Email).
• • Problem-solving attitude with attention to detail.

Preferred Attributes

• • Experience in corporate offices with multiple teams.
• • Strong sense of responsibility, ownership, and leadership.
• • Ability to work under pressure and deliver results.
• • Professional, well-groomed, proactive personality.

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