23 People Handling Jobs

Role & responsibilities : Is responsible for store opening/closing based on the shift. Conduct floor walk with purchase to ensure Hygiene, FIFO, timely refilling, proper display & correct price boards. Conduct Daily briefing for SA along with floor officer and for Cashier & Packers along with cash officer. Participate in weekly store meeting, weekly briefing for security staff, housekeeping staff and promoters. Track the daily KRAs for staff motivation & engagement. Guide the officer (floor, cash) for delegating task based on daily attendance of staff. Handle routine asset maintenance issues by coordinating with vendor, maintenance team. Supervise daily Perpetual Inventory and 10 item stock take. Ensure adherence to processes as per guidelines at receiving, on the floor and at the cash point to control pilferage. Monitor daily cash handover to bank and follow strong room process at opening, closing. Check the SRT register and ensure process is followed. Handle customer complaints and queries. Supervise availability of Trollies, Baskets & bags for customer convenience and keep track of the trolly count on daily basis. Implement the suggestions of Process Audit & Fire Safety Audit by providing guidance to team. Assist ASM/SM to prepare a plan with timelines for stock take, delegate task, monitor & follow up. Lead & actively participate in the Emergency Response Team, Fire Mock Drill (safety day). Coordinate with maintainence team for Dry Run of critical equipment. Conduct On the Job Training for Junior /Floor Officers, existing SAs. Ensure freshness, availability & visibility of Top Selling, Focus SKUs in non core, coordinate with category & execution for identifying slow/non moving SKUs, implement mark down, partial mark down, write off. Interacting with government official during their visit to the store and coordinating with relevant departments, functions.

Responsibilities: Oversee activity hub's operations Manage staff performance & development Ensure compliance with policies & procedures Coordinate librarian activities & resources Handle people effectively at all levels

Job Description : Skills : Has good Leadership skills. Is good at planning, directing, delegating. Strong analytical skills. Is good at monitoring, follow-up & implementation. Is able to hand hold, guide and groom the team. Has good communication skills. Is strong on processes. Has good coordination skills and can take quick decisions for complex challenges in an effective manner. Should be computer Savvy MS Excel, SAP Responsibilities : Responsible for overall store operations for smooth functioning of the store. Should have team Handling Experience of approx 300 - 500 Employees across departments like cash, sales merchandise, housekeeping, security and general administration Team Building, Training. Optimum utilization of manpower and following up with the team completion of tasks. Employee Engagement , Employee Motivation Handle the government officials during visit Safety management & Asset maintenance Peak Hour & Festival Management Vendor Management. Inventory/Stock Management Analyzing & studying the Fast Moving SKU, Slow Moving SKU & Dead Stocks QA & QC Pilferage Control , Loss prevention , Waste reduction - Ensure process implementation in order to avoid pilferage, maintaining Hygiene ,loss prevention, customer satisfaction etc Asset Management. Optimum utilization of shelf space, customer satisfaction & convenience. General Administration Coordination with various departments for smooth flow of operations. Providing 100% customer satisfaction by working on customer queries and complaints, closing the customer complaints with 24 hours of received Coordinate with the Category & Vendors to ensure timely delivery of the stock. Look after Store Display/Store Merchandising and also ensure the stock availability to avoid the stock outs. Job Role: Induction of new joinees, On the Job Training. Coach & guide team members. Conduct monthly reviews and share Feedback, prepare development action plans. Ensure performance standards, discipline & grooming standards are maintained. Analyze and study various reports, conduct floor walks. Ensure Timely vendor payments. Ensure preventive maintenance. Conduct Dry Run (for critical equipment). Lead the Emergency Response Team, organize the Fire Mock Drill every month, conduct training on fire safety. Design strategy for Pilferage Control. Follow a strong room process at opening, closing. Ensure proper function of Customer Service (SRT). Supervise availability of Trolleys, Baskets & bags. Study audit reports and design & develop action plans. Prepare an end to end plan with timelines for stock take. Conduct property walks. Develop a Back Up plan in case of emergencies. Ensure Quick Check Out. Ensure proper Parking management. Develop a positive image of the store in the vicinity. Plan for festivals & seasons. Identify & discuss opportunities for better space management. Interact with government officials during their visit to the store.

As the Senior VP of Software Product Development and Delivery, you will be entrusted with a high-level management position overseeing multiple software products. This role demands a diverse skill set, including expertise in Software Development, Project Management, and strong people management skills. Your responsibilities will include handling P&L responsibilities, setting and achieving sales targets, and collaborating closely with Pre-sales and Product management teams. Proficiency in Web and mobile technologies is essential for this role. With over 20 years of industry experience, including at least 10 years in Software product development within the BFSI segment, you will be expected to lead the entire software product lifecycle - from conceptualization to implementation and support. Previous exposure to pre-sales activities, international client engagement, and successful product delivery are crucial requirements for this role. Your educational background should ideally include an Engineering or MBA degree, reflecting your strong foundation in both technical and business aspects. Your role will involve creating, monitoring, and delivering software products in alignment with business plans and customer commitments. You will need to proactively identify and mitigate risks, lead and manage delivery teams, and implement industry best practices to ensure timely and cost-effective product development. Collaboration with Sales, Pre-sales, and Product development teams will be key to achieving revenue targets. You will drive initiatives to optimize company resources, enhance product branding, develop pricing models, manage vendors, and contribute to internal training programs. Your leadership will be instrumental in motivating, retaining, and recruiting skilled teams to drive the success of the organization.,

Role & responsibilities : Functional:- Elevates coffee culture by educating customers; selling coffee and coffee grinding and brewing equipment; preparing and serving a quality coffee beverage, introducing seasonal beverages along with food offerings. Welcome customers by assessing their coffee interests and needs. Invite customers for tastings of manual brew & for sampling of food Prepare beverages & food by adhering to the defined recipes Helps in generating revenue through driving suggestive selling based on customers preferences. Maintains stock on merch rack, FDU & other display units through timely replenishment. Follow SOPs while handling equipment; adheres to PM schedule & call for timely repairs Behavioral:- Maintains secured, safe, clean and healthy workplace by following SOP Takes feedback from the customers about product & place; responds appropriately & if required than convey it to SM Takes ownership of self-development & learning, shares skill & knowledge with fellow TM Preferred candidate profile :- Good English communication & profeciency in Tamil language Minimum experience as a shift manager Mandatory experience in QSR/ Food industry Preferred coffee industry experience Perks and benefits :- Incentives Provident Fund Insurance Holiday Wages Meal Benefit Leaves & Benefits Higher Education Support

The Assistant Manager Back Office Operations (HVAC LOB Line of Business) role based in Mohali (100% On-site) during US Shift (4:30pm - 6:30am IST) is crucial for enhancing operational efficiency and customer experience within the HVAC business division. As the Assistant Manager, you will be responsible for overseeing various customer-facing and internal processes to ensure seamless day-to-day operations. Your role will involve providing essential support to field technicians, customer service teams, and internal performance and training functions. Your primary responsibilities will include: - Managing customer operations by handling inbound requests, coordinating escalations, and monitoring call quality to enhance customer experience metrics. - Facilitating real-time communication with HVAC technicians in the field, tracking service schedules, and verifying service completion logs. - Coordinating procurement activities with vendors for HVAC equipment, parts, and tools, and maintaining purchase logs. - Administering loyalty programs, tracking customer servicing activities, and managing internal performance incentives. - Leading team meetings, conducting call quality audits, monitoring training adherence, and identifying process improvements. We are seeking a dynamic individual with strong project management, leadership, and adaptability skills. The ideal candidate should have at least 4-8 years of relevant experience in back office operations, customer success, or service-based business operations, preferably in industries like HVAC, field service, logistics, healthcare, or repair & maintenance. Proficiency in Microsoft Excel, ticketing systems (e.g. ServiceTitan or Zoho), and CRM tools is essential. Experience in operational reporting, SOP management, and performance tracking is highly desirable. Candidates with a background in call center/BPO roles or tele-sales positions are not suitable for this position. This role is focused on operations management rather than customer call handling. If you are ready to make a significant impact on field operations and thrive in a structured yet adaptable environment, we encourage you to apply and be a key contributor to our operational success.,

About MetaShot: MetaShot is reimagining the way sport will be played around the globe. We want to bring together a remarkable combination of aesthetics, technology, and functionality to bring the joy of sport and gaming to every living room. MetaShot has featured on Shark Tank India and its cricket gaming console has been a viral hit. Job Description: We are seeking a talented sales executive to join our dynamic team at MetaShot. You will play a vital role in shaping our sales strategies and driving our success. Get ready to experience a thrilling opportunity to hone your skills in a fast-paced environment. Lead Generation: Identify and pursue new business opportunities. Product Presentation: Conduct product presentations, demos, and negotiations with prospective clients Partnership Building: Maintain strong relationships with existing clients to encourage repeat business and referrals. Business Development Support: Providing administrative support to the sales team, including scheduling, reporting, and documentation. Sales Operations: Managing daily sales operations, including processing orders, and tracking shipments. Data Analysis: Collecting, analysing, and interpreting sales data to identify trends and opportunities for improvement. Report Generation: Creating sales reports and forecasts based on data analysis. Strategy Development: Contributing to the development of sales strategies and promotional activities. Market Research: Conducting market research to identify potential customers. Stay updated on industry trends, competitors, and market conditions. Performance Monitoring: Tracking sales performance against targets and identifying areas for improvement. Project Management: Assist with project management tasks, such as creating project plans and tracking progress. Ideal Candidate will have: 2 years of experience in business development/sales, with a proven record in the field. Strong knowledge of Excel and other business intelligence tools Strong analytical abilities Self starter Good time management / able to multitask

6 - 8 years of post-qualification experience with minimum 5+ year experience with AML Transactional analysis of data, Anti-Money Laundering (AML) signals, Structuring, Experience writing Suspicious Activity Reports. Maintenance of Service Levels in the team within the purview of overall engagement management goals encompassing productivity, quality-based outcomes by leading the team of 12 direct reports. Provide day-to-day guidance to the team, influence the teams to improve and collaborate, identify and implement required trainings and drive GPS (Global People Survey) action plans Effectively utilise MI reports to drive staff performance. Build/organize MI, as necessary. Maintain the policies, processes and procedures documentation. Initiate and support process improvements to achieve higher levels of efficiency and effectiveness and to maximise productivity gains including ensuring operational consistency across sites and sharing best practice. Working days- 5 days from office Shift - 11AM to 8PM Intrested canddiates can share their cv's with - mansiasija@kpmg.com

Skill required: Supplier Relationship Management - Supplier Relationship Management Designation: Sourcing & Cat Enablement Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Job TitleCareer LevelLocationSupplier Assure Specialist, Third Party Risk Management09Gurugram/ Bengaluru/ PuneJob Summary The Supplier Assure powered by SynOps team is part of Accenture Operations Procurement, Supply Chain and Network (PSN) business vertical, providing dedicated and shared support services for our external and internal operations. This includes dealing with a diverse set of hardware, software, and service suppliers, who may be client-retained vendors or Accenture third-party sub-contractors.Our core areas of expertise are to ensure offerings Third Party Risk Assessment Supplier Performance Management-Supplier Relationship Management Innovation works in loop all together to deliver effectively & efficiently and power businesses around the globe but are not limited to the relation in between and each workstream can work independently to ensure seamless deliverables and meeting client expectations.Must Have:Graduation in any streamGood to Have:Certification in ITIL FoundationCertification in IACCMCertification in CPSMAny other domain certificates What are we looking for Minimum 10 years of relevant experience in Supplier Risk Management or Procurement domain of whichoMinimum 3 years of experience in Third Party Risk Management or related fieldsoMinimum 5 year of experience in client facing roles - directly responsible for delivering on (either two or more areas of) significant pieces of scope, quality, budget, resources, and delivery scheduleoMinimum 5 years of experience in Business Operations Management, Project Management or similar domainoMinimum 2 years of experience in working with virtual teamsCandidate should be able to demonstrate good understanding of minimum 3 skill sets from the above and should be able to provide at least 1 to 2 real life scenario(s) and outcome as example(s) of his/ her expertise in any 4 skills sets as below:oThird Party Risk ManagementoSupplier segmentationoSupplier due diligence oService request fulfilmentStrong analytical, organizational and communication skills. Candidate should be able to demonstrate his/ her ability to drive effective and articulate communications with senior internal and client leadershipQuality Program and/ or Training experienceAbility to lead and innovate in the delivery of operational activities proactively and independentlyTechnology Management experienceModerate Expertise on Microsoft Office (Excel, PowerPoint, Word, etc.) and knows at basics of Microsoft Project (MPP), Microsoft SharePoint and Microsoft Visio. People engagement, development and management with strict adherence to Accentures policies on people/ HR as application and in-force. Ensuring strict adherence to Accentures Anti-Corruption, Anti-Bribery, Client Data Protection, and other similar regulatory or compliance policies in-force and in accordance with Accentures Core Values. Understanding and development of Macros, Visual Basics, Process automations, Power BI, etc. ESG experience Roles and Responsibilities: Supplier Assure Specialist requires the resource to be responsible for managing one or more strategic supplier relationships - either managed or sub-contractor. These suppliers are typically core to the Accenture Operations internal as well external commercial offerings. Some key responsibilities for the potential candidate including but not limited to are as enlisted below:Develop in-depth understanding of processes and outcomes thereby achieving 100% project targetsEfficiently manage core processes and sub-processes for in-scope deliverables for:oThird Party Risk Management:that focuses on detecting, reducing, and mitigating risks associated with third-party use (suppliers, partners, contractors, or service providers); conduct supplier risk assessments, evaluate the risk associated with each vendor and prioritize mitigation strategies; manage a third-party risk management program to ensure ongoing monitoring of vendor risk and performance; manage the ongoing vendor risk management process, including the identification and assessment of emerging risks and changes in the vendor s risk profile; monitor and report on the performance of the third-party risk management program and identify areas for improvementoSupplier segmentation:differentiating suppliers in terms of their influence and the risks they bring in a processoSupplier due diligence:conduct verification for vendor s compliance with company standards, regulations, and policiesoService request fulfilment:ensuring that client/user service requests are met according to agreed-upon SLA/KPIs and that we are meeting project requirementsAn effective mentor/SME to guide team members to clear the Third Party Risk Management conceptsExperience in setting up the process in new deals and improvise the processes in the existing dealsUnderstand detail Scope of work in a particular project and provide clear, specific and measurable outcomesDevelop, drive and sustain qualitative delivery outputs via continuous improvement in supplier delivery, automation and target-based savings for the projectEffective engagement with external and internal stakeholderRun day-to-day operations of the team thereby driving high-performance led error free and noise-less delivery for our stakeholdersImplement Automation and CSI initiatives enabling Cost to Serve (CTS) benefits, productivity gains of 10% or more. Upskill self on digital platforms & tools like Ariba, SAP, Apex, Coupa, ServiceNow, Power BI, , etc. Effective management of attritions with excellent people handling skills. Qualification Any Graduation

Responsibilities: * Manage injection molding machines & people * Oversee production planning & inventory control * Ensure quality standards met * Collaborate with cross-functional teams on projects Provident fund

1. Managing office operations 2. Providing administrative support 3. Assisting with expense tracking and invoice processing 4. Building strong vendor relationships 5. Assisting HR recruitment jobs Annual bonus

Role & responsibilities 1.Production Supervision Oversee all injection moulding operations during the shift. Ensure production targets (quality, quantity, and delivery) are met. Assign tasks and supervise machine operators and technicians. 2. Machine and Process Management Set up and adjust moulding machines, parameters, and auxiliary equipment. Monitor machine performance and cycle times to maximize productivity. Perform first-off inspections and ensure correct setup of moulds and tools. 3. Quality Assurance Ensure all products meet defined quality standards. Investigate and address quality issues or non-conformances. Liaise with quality control teams to ensure compliance with standards. 4. Troubleshooting and Problem Solving Diagnose and resolve moulding process issues, including: Flash Short shots Burn marks Warping Troubleshoot mechanical, hydraulic, or electrical issues in equipment. 5. Maintenance Support Conduct minor preventive maintenance on machines and tools. Report breakdowns or equipment malfunctions to the maintenance team. Support tool changes and die cleaning when necessary. 6. Documentation and Reporting Maintain accurate shift reports (production output, downtimes, quality issues). Record process parameter changes and observations. Log any incidents or safety concerns. 7. Health, Safety & Environmental Compliance Enforce safety protocols and proper use of PPE. Conduct safety inspections of machines and work areas. Ensure proper disposal of scrap and waste materials. 8. Team Coordination & Communication Communicate with previous and next shift engineers for smooth handovers. Train and support operators and junior technicians. Coordinate with planning, tooling, and maintenance departments. Preferred candidate profile Should have an experience in Plastic Injection Moulding

Will be in charge of production planning and follow-up to achieve targets. There will be some involvement in co-ordination of purchase, sub contracting,troubleshooting etc., Work with factory and management and ensure smooth customer deliveries. Required Candidate profile Mechanical Engineer with at least 3 years of experience in valve industry & good technical knowledge of valves. Willing to travel between Chennai office and Ranipet factory when required. Team player

Role & responsibilities : Is responsible for store opening/closing based on the shift. Conduct floor walk with purchase to ensure Hygiene, FIFO, timely refilling, proper display & correct price boards. Conduct Daily briefing for SA along with floor officer and for Cashier & Packers along with cash officer. Participate in weekly store meeting, weekly briefing for security staff, housekeeping staff and promoters. Track the daily KRAs for staff motivation & engagement. Guide the officer (floor, cash) for delegating task based on daily attendance of staff. Handle routine asset maintenance issues by coordinating with vendor, maintenance team. Supervise daily Perpetual Inventory and 10 item stock take. Ensure adherence to processes as per guidelines at receiving, on the floor and at the cash point to control pilferage. Monitor daily cash handover to bank and follow strong room process at opening, closing. Check the SRT register and ensure process is followed. Handle customer complaints and queries. Supervise availability of Trollies, Baskets & bags for customer convenience and keep track of the trolly count on daily basis. Implement the suggestions of Process Audit & Fire Safety Audit by providing guidance to team. Assist ASM/SM to prepare a plan with timelines for stock take, delegate task, monitor & follow up. Lead & actively participate in the Emergency Response Team, Fire Mock Drill (safety day). Coordinate with maintainence team for Dry Run of critical equipment. Conduct On the Job Training for Junior /Floor Officers, existing SAs. Ensure freshness, availability & visibility of Top Selling, Focus SKUs in non core, coordinate with category & execution for identifying slow/non moving SKUs, implement mark down, partial mark down, write off. Interacting with government official during their visit to the store and coordinating with relevant departments, functions.

Join our first line of leadership team at DHL Global Forwarding, Freight (DGFF) GSC Global Service Centre! Job Title: Team Leader Job Location: DHL Global Forwarding, Freight (DGFF) GSC, Vikhroli, Mumbai In this role, you will have the opportunity to lead a team of associates/members, and be responsible for process, stakeholder & employee management. Key Responsibilities: Supervise staff in accordance with company policies and procedures. Establish employee goals and conduct employee performance reviews. Provide inputs towards staff scheduling to include - work assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations. Participate in problem solving and process improvement process together with team manager. Evaluate department processes, recommend, and coordinate required changes based on process analysis. Assist to meet performance targets. Assist staff to resolve complex problems and responsible for quality control. Interact with the countries and co-ordinate with multiple stations and stakeholders to ensure correct and timely documentation/completion to the customer. Work closely with colleagues in the business to identify solutions, best practices and KPIs to improve existing processes. Drive Employee Engagement and Customer Satisfaction Processes. To have a periodic meeting with the team members to discuss on the productivity and feedback. Monitor Key deliverables for Process Associates on Continuous Basis Required Skills/Abilities: Graduate (bachelor's degree from a recognized University in any discipline) Minimum 3 - 5 years' experience in team handling Logistics Experience Good Communication (verbal and written) and interpersonal skills. Good People management skills Computer knowledge (word, excel, power point) Join our team at DHL Global Forwarding, Freight (DGFF), Shared Services (GSC), a Great Place to Work certified organization and as a part of a forwarding division, proud recipient of multiple prestigious awards, including Top Employer in India, Top Employer Asia Pacific, and Top Employer Global. Apply now and embark on an exciting journey with us! Why Join Our Shared Services (GSC) Team? At GSC, you will be part of a strong team that respects its employees, society, and the environment. You will interact with people from all over the world and get the chance to experience the unique international spirit of GSC DHL. We offer benefits and programs to help you manage your time at and away from work, enabling a healthy work/life balance. With highly competitive compensation, incentive, and bonus plans, we recognize and reward your hard work. As one of the top captive shared services globally (recognized by SSON), GSC offers a wide range of interesting job challenges and opportunities in our different Centers based in 5 countries. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career within GSC and within our DHL group. We will always enable you to take on responsibility and encourage your growth, personally and professionally. As the Global Service Center, we offer wide range of services to our business partner spread across more than 100 countries. GSC has experienced, diverse, and passionate team of 4600+, that value adds to our Business Partners through our expertise in process and service management, enabled with technology and robust people culture.

To ensure proper Implementation of handling of On-site Emergency Plan To ensure implementation of all Occupational Health Safety aspects as per the Integrated Management System To ensure proper implementation of QHSE Policies.

Job Summary We are seeking ambitious team players to work in our growing Managed Services division. We offer a professional work environment which fosters individual growth and rewards performance. Aa a Team Leader you will be responsible for a variety of data administration, validation, and reporting tasks to support our clients in accordance with established procedures. You will perform maintenance and service of new and renewal business in an accurate and timely manner, utilize corporate database systems, and provide quality service to internal and external customers. Skills / Competencies Comprehensive applied knowledge and expertise, gained at a professional level, in all aspects of the area of focus applicable to the specified role. Skill in examining operations and procedures. Ability to analyze complex problems. Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community. Critical thinking skills. Ability to gather data, compile information, and prepare reports. Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments. Ability to provide technical guidance and leadership to professional personnel in area of expertise. Ability to develop and present educational programs and/or workshops. Job Location - Bengaluru, India Job Type - Full time Experience With 6-8 years of Insurance experience. He / She should be currently working as a Team Lead handling a team of 15 to 20. Academic Qualification - Minimum Graduate Duties and Responsibilities 1. Leading a team and monitor day to day operations 2. Handle clients call and reports 3. Coordinate and communicate with the team and ensure timely and quality delivery 4. Continuous improvement process and propose ideas. 5. Transition of account and process

Designation : Operations Manager Location: Hyderabad Reports to (level of category) : Senior Operations Manager Role Objective Follow up is the most essential part in the RCM cycle. It is usually the last step in the cycle after cash posting. After Denial management (AR Follow up), again the cycle starts till the payment is made by the insurance company. Essential Duties and Responsibilities Establishes and assures compliance with departmental policies and procedures in conformance with corporate policies and procedures. Day-to-day operations People Management (Work Allocation, On job support, Feedback & Team building) Performance Management (Productivity, Quality, One-On-One sessions, KRA, PIP) Reports (Internal and Client performance reports) Work allocation strategy CMS 1500 & UB04 AR experience is mandatory. Span of control - 80 to 100 Thorough knowledge of all AR scenarios and Denials Expertise in both Federal and Commercial payor mix Excellent interpersonal skills Should be capable to interact with US clients and manage escalations Qualifications Graduate in any discipline from a recognized educational institute Good analytical skills and proficiency with MS Word, Excel and PowerPoint Good communication Skills (both written & verbal) Skill Set Candidate should be good in Denial Management Ability to interact positively with team members, peer group and seniors. Demonstrated ability to exceed performance targets. Ability to effectively prioritize individual and team responsibilities. Communicates well in front of groups, both large and small.

Role & responsibilities : Functional:- Elevates coffee culture by educating customers; selling coffee and coffee grinding and brewing equipment; preparing and serving a quality coffee beverage, introducing seasonal beverages along with food offerings. Welcome customers by assessing their coffee interests and needs. Invite customers for tastings of manual brew & for sampling of food Prepare beverages & food by adhering to the defined recipes Helps in generating revenue through driving suggestive selling based on customers preferences. Maintains stock on merch rack, FDU & other display units through timely replenishment. Follow SOPs while handling equipment; adheres to PM schedule & call for timely repairs Behavioral:- Maintains secured, safe, clean and healthy workplace by following SOP Takes feedback from the customers about product & place; responds appropriately & if required than convey it to SM Takes ownership of self-development & learning, shares skill & knowledge with fellow TM Preferred candidate profile :- Graduate Good English communication & profeciency in Tamil language Minimum experience as a shift manager Mandatory experience in QSR/ Food industry Preferred coffee industry experience Perks and benefits :- Incentives Provident Fund Insurance Holiday Wages Meal Benefit Leaves & Benefits Higher Education Support

Role Details: Location: BLR/Work from home (Within Karnataka State) Employment Type: 12 months Contract Role & responsibilities A Manager in Compliance Operations team typically manages a team of up to 20 people. The basic responsibilities include, but not limited to - • Own business metrics and processes, aligned with business goals; establish processes for measuring, tracking, and driving continuous improvement of metrics • Contributes to goal settings for direct team members in lines with process goals • Responds to escalations/ analyzes data; highlights trends and gaps, and prepares data for business meetings/reviews • Analyze defects and develops programs that fix root causes and work with other support/tech/process excellence teams wherever required • Build and scale process-related solutions that have metric impact through multiple projects and automation; drive adoption of solutions across teams • Tracks and reports key team metrics • Review SOPs, processes, and tools to ensure that proactive changes have a positive impact on process and team performance • Develop teams, SMEs/ICs by setting SMART goals and driving developmental plans. Provide regular coaching and feedback and help them grow on functional and leadership skills *This opportunity is also ideal for women looking to return to work after a career break who has a strong background in People Management and development. Preferred candidate profile

Job Description: 1. Employee Management : One of the main responsibilities of a shift leader in the burger king is managing employees. The shift supervisor assigns tasks to kitchen and customer service Team member and makes sure they are doing them properly and efficiently. Shift leaders must provide breaks to employees and ensure that the positions are covered as each worker rotates through. If employees call in sick or fail to report to work, shift leaders must either find replacements or reorganize the help on hand to make up for the missing labor. Should employees commit errors or need to be reprimanded, the shift leader must either resolve the situation or alert the store manager, depending on the situation. 2. Customer Service: The fast food industry is based on speed and quality, so one of the shift leader's main duties is to ensure customers are served quickly. The shift Leader must monitor the time customers are kept waiting and ensure that a certain time limit is not reached either in the drive-thru or in the restaurant itself. Shift supervisors must also oversee the production of food and beverage items to make sure employees are distributing food that is of the appropriate temperature and quality. 3. Profitable shift management : Shift leader must maintain profitable shift, he/she must ensure that Cashier are doing the suggestive selling, up selling & Execution of POP Labour optimization, control the utility wastage (electricity, Gas & water) focus on sales trends so, Product level system can be adjusted. 4. Cash Management : Shift leaders are in charge of opening and closing register drawers for employees. They also count the currency in each drawer and create cash accountability reports. Shift leaders might be required to make bank deposits and must be able to resolve currency shortage or overage problems. Shift leaders are also responsible for safe or vault keys while on duty. 5. REV Standards : Each restaurant must maintain a list of cleanliness and operation guidelines set by a APC (REV compliance) or local health inspection agency. Food Safety & BK standards are checked by the NSF, BK Brand Standards Team. Failure to meet their requirements might result in fines or other penalties. In extreme cases, the restaurant might have to shut down until it makes adequate changes to meet regulatory requirements. Shift leaders must observe employees to make sure they are upholding these standards. They also must routinely check the store to ensure it meets the agencys code requirements. 6. Opening and Closing : The Shift manager is responsible for opening and closing the restaurant. This includes physically locking and unlocking the doors and ensuring that alarm systems are activated or deactivated. She/he is responsible for overseeing other employees to make sure that the restaurant is properly stocked and ready to receive customers at opening time. After the restaurant closes, she oversees employees to make sure the restaurant is properly cleaned and ready for the next shift. 7. Inventory: shift Leader may be required to take inventory of how many food items and restaurant supplies are in stock. Post the daily inventory on NBO along with reported waste. Trouble shoot the variance. Also, Prepare the Purchase order. When the order arrives, she/he verifies that the order was fulfilled correctly. Interested candidates please share resume on the below mail id: moumita.das@rbrandsasia.com Preferred candidate profile

Lead, Motivate & Drive Success - Join SMFG India Telecollections Team! Job Title: Team Leader Telecollections Openings: 3 Experience Required: Minimum 2+ years in tele-collections as a team lead Language Proficiency: Must be fluent in either Kannada or Telugu Location: Chennai, Porur Commerzone Work Timings: 9:30 AM to 6:30 PM Education Qualification: UG Mandatory CIBIL Score Requirement: no hit or -1 or 700 & above Age: 36 years & below Interested candidates, kindly share your updated resume at gayathri.anand@smfgindia.com Company Overview SMFG India SMFG India is a leading financial services provider, committed to delivering excellence in customer service and collections management. With a strong focus on innovation and operational efficiency, we strive to empower businesses and individuals with financial solutions that drive success. Job Description: Are you a dynamic leader with a passion for team success and collections efficiency? Join us as a Team Leader Telecollections and drive results in a fast-paced and rewarding environment! Key Responsibilities: Set ambitious yet achievable targets for individuals and the team, ensuring alignment with business objectives Recruit, onboard, and mentor new hires to enhance team productivity and engagement Guide and support team members, addressing queries and providing constructive feedback Take charge during escalations, resolving customer concerns with professionalism Optimize tele-collections operations, keeping the team motivated and focused Track daily and monthly performance using key metrics and reports Ensure adherence to attendance policies and company protocols Drive consistent achievement of collection targets and maintain high productivity benchmarks Manage interdepartmental follow-ups and coordinate pickups with agencies and field operations (FOS) Eligibility Criteria: Prior experience as a team lead in tele-collections (minimum 2 years) Strong leadership, problem-solving, and decision-making skills Excellent communication and interpersonal abilities Passion for motivating and managing high-performing teams Compensation & Benefits: Fixed Pay + Attractive Variable Pay Comprehensive Benefits Package Includes insurance and additional perks If youre ready to take the lead and make an impact, SMFG India is the place for you! Interested candidates, kindly share your updated resume at gayathri.anand@smfgindia.com Apply now and elevate your career to the next level!

Role & responsibilities Basic knowledge in excel and word Coordinate with franchises and trainers Day-to-day channel/backend support Support during events and activities Preferred candidate profile Communication and Interpersonal skills Experience in Coordination and scheduling Experience 3- 4 years Female candidates (preferred)