215 Office 365 Jobs - Page 2

Openings for System Admin Location : Ghanoli Qualification : Graduate Experience : Min 3+ years Installation & troubleshooting of Server. Should know installation of Windows Server operating system. Basic knowledge of Cloud Computing. Server admin and Office 365 Troubleshooting of Windows Server OS. Experience with SAN Storage. Experience with Active Directory. Knowledge of DNS & DHCP. Knowledge of Security Products like Antivirus, DLP & Data Backup. Good Communication Skills, Has experience in providing support to Sr. Management. Willing to provide remote support Email id : albina.shere@pentagon.co.in

Location : Pune/Mumbai/Bang,Hyderabad Notice Period : Immediate Employment Mode : Contract to Hire Working Mode : Hybrid Job Description Designing and developing custom SharePoint solutions to meet specific business needs. Implementing and configuring SharePoint features and functionalities Developing, modifying, and maintaining custom web parts, master pages, and content types. Creating and deploying workflows to automate business processes. Creating and deploying workflows to automate business processes. Integrating SharePoint with other Microsoft products, such as Office 365, and third-party applications Providing technical support and troubleshooting for SharePoint-related issues Maintaining and updating SharePoint security policies Ensuring data integrity and managing backups. Developing and maintaining documentation for SharePoint applications. Monitoring SharePoint software for glitches or problems and troubleshooting issues promptly. Performing version updates and upgrades Configuration and Maintenance - SharePoint Administration Services User Management and Permissions - SharePoint Administration Services Content Management - SharePoint Administration Services Storage and Performance - SharePoint Administration Service

Overview We are seeking an experienced and results-driven Level 1/Level 2 IT Service Desk Analyst As an IT Service Desk Analyst, you are the first point of contact for technical support within the organization. Your role is to provide timely and professional assistance to resolve IT-related issues, helping your colleagues and our customers stay productive and meet their objectives. You take pride in delivering excellent customer service, applying your technical expertise, and ensuring a reliable IT infrastructure. Whether handling first-level queries or escalating more complex challenges or performing maintenance activities, you are committed to maintaining a smooth and efficient IT environment. The successful candidate will play a critical role in managing and resolving complex technical issues within our Azure, AWS, Microsoft Office, and Windows service environments. This role demands a strong understanding of cloud technologies, exceptional problem-solving skills, and the ability to provide exceptional support to our clients. Key Responsibilities: Serve as the first point of contact for technical support via phone, email, or chat. Log and manage incidents, service requests, and queries in the ticketing system. Perform initial triage, diagnosis and troubleshooting for IT issues, including hardware, software, and network problems. Escalate unresolved issues to higher support levels or specialized teams as needed. Provide support for user account management, such as password resets and access requests. Ensure timely resolution of incidents in line with Service Level Agreements (SLAs). Maintain accurate documentation of incidents, resolutions, and troubleshooting steps. Contribute to the development and maintenance of the IT knowledge base. Deliver excellent customer service and build strong relationships with end-users. Monitor system performance and identify potential issues proactively. Collaborate with other IT teams to address complex or recurring problems. Participate in IT projects, such as system upgrades or deployments, when required. Conduct routine health checks of systems, applications, and networks to ensure optimal performance. Perform scheduled maintenance, such as software updates, patch installations, and backups. Monitor and manage system alerts to address potential issues before they escalate. Review and refine service desk documentation and processes regularly for efficiency and accuracy. Test business continuity measures, including disaster recovery plans, to ensure readiness. Collaborate with other IT team members to ensure timely resolution of issues and continuous improvement of service delivery. Participate in ongoing training and development to stay current with IT trends and technologies. Flexibility to work in a rotating shift pattern, including nights, weekends, and holidays. Qualifications Skills, Education & Qualifications: Minimum of 2-5 years of experience in IT support Experience in a service desk support role. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality support. Strategic thinking and decision-making. Ability to manage multiple priorities and meet deadlines. Adaptability to evolving technologies and processes. Strong analytical and reporting skills. Proficiency in Microsoft Office 365 Support. Knowledge of AWS and Azure fundamentals. Proficiency in Active Directory and Group Policy Support Technical proficiency in Windows Server and Linux (preferable) operating systems.

Translate ideas&designs into running code Automate business processes using Office 365 Power Automate,Power Apps,Power BI Perform softwaredesign,debugging,testing,deployment Implement custom solutions leveragingCanvasApps,Model-Driven Apps,Office 365 Required Candidate profile production-level app development exp using PowerApps,Power Automate,Power BI Exp in C#, JavaScript, jQuery, Bootstrap, HTML Exp in SAP HANA,ETLprocesses,data modeling,data cleaning,data pre-processing

Immediate Openings on # AVD and MS O365 Implementation _Bengaluru_Contract Skill : AVD and MS O365 Implementation Notice Period: Immediate Employment Type: Contract Job Description: Experience with implementation of Microsoft Cloud hosted AVD solution and O365 upgrades C1 | Manager 1 | 6- 8 years of experience Job Description O365 User Migration Exchange L3/L4 Administration Office L3/L4 Administration Carry out improvement plans derived from problem management, Architect and vendor suggestions Proactive Problem Management Trend Analysis for Service Improvement Plans Execute the Change tasks for the Citrix configuration changes and upgrade configuration changes in multiple environment (Int, QA, DR and Production) Update incident and change ticket information in ServiceNow ticket management tool Coordinate with multiple teams for resolving incident and executing change tickets Suggest improvement in O365, Exchange & Azure from the known issues Must to Have Skills (Should be 2 - 4 only) Hands-on experience, managing below technologies: a) Windows Operating system b) MS Exchange c) Office 365 d) AD e) Azure AD f) Group Policy Management g) DNS h) DHCP i) PKI j) PowerShell Scripting k) VMWare VM Management O365 L3/L4 Administration Windows Family Operating Systems: Windows Server 2012/2016 and Office 2013/2016/365/2019 Hands-on experience on Azure AD Hands-on experience in managing O365 User Migrations Good understanding of IT infrastructure concepts and components such as Servers, Network devices, App & Web Services Cloud components and associated interconnections Good to Have Skills Very good verbal and written English communication and presentation skills Effective time management, team handling and organizational skills Client interaction and escalation management.

Greeting from Datamark BPO Service!!! Position: Senior IT Manager Experience : 10 Yrs+ Primary Responsibilities: Team Management: Collaborate with the IT Director to mentor IT Managers and team leads, promoting leadership development, accountability, and succession planning. Establish performance goals and development plans for IT managers, ensuring alignment with organizational objectives and individual career progression. Lead and manage a team of IT professionals, including recruitment, training, and performance evaluation. Delegate tasks and projects effectively, ensuring timely completion and high-quality deliverables. Establish and maintain a positive, productive relationship with operations, Software Development, Sales, Marketing, Client partners, and staff. Ensure technical staff members adhere to IT system and security policies and standards. Develop technical staff competencies through coaching and training. Foster a collaborative and productive work environment, promoting teamwork and knowledge sharing. Promote a culture of continuous improvement and operational excellence across all IT teams through mentorship and structured feedback loops. Technology Strategy and Planning: Participates in the development of DATAMARK's IT strategy aligned with overall business goals and other DATAMARK IT organizations. Maintain and communicate the strategy via the IT technology roadmap document. Identify, recommend, and communicate technical solutions and improvements to enhance operational efficiency and effectiveness. Stay current with industry trends and technological advancements to ensure DATAMARK remains competitive. Execute plans for continuous improvement in coordination with management and other key stakeholders. IT Infrastructure Management: Oversee the implementation, and maintenance of the organization's IT infrastructure, including user devices, email systems, applications, tools, hardware, software, networks, and servers. Ensure the availability, security, and scalability of IT systems and resources. Manage relationships with external vendors and service providers to ensure the effective delivery of IT services. Information Security and Data Protection: Coordinate with the Security department to implement IT security policies, procedures, and best practices to safeguard DATAMARK's data and systems. Respond to potential security risks and vulnerabilities and take appropriate measures to mitigate them. Stay informed about data protection regulations and ensure compliance with relevant laws and standards. Maintain and monitor backup systems; ensure all DATAMARK and client systems and data backups; ensure proper backup frequency, retention, and offsite storage. Budgeting and Resource Allocation: Manage the IT department's budget, ensuring cost-effective use of resources. Evaluate and recommend IT investments, such as hardware, software, and services, based on DATAMARK's needs and financial constraints. Prepare cost-benefit analysis reports to communicate with management about new technologies, upgrades, and ongoing equipment refreshes. Coordinate with the purchasing department to continuously evaluate vendors to ensure they offer the best possible service and value. IT Support and Troubleshooting: Provide technical guidance and support to end-users, promptly address and resolve IT-related issues and ensure the team documents incident details in DATAMARK's ITSM tool. Coordinate with the Global IT Support Desk staff and local IT resources to ensure the effective delivery of support services. Implement and maintain IT incident management, change management, problem management, and asset management processes that align with ITIL best practices. Measure, monitor, and maintain the team's ability to meet or exceed contact and resolution Service Level Agreements (SLA). Ensure effective management and maintenance of IT asset inventories. Project Management: Execute, and monitor IT projects to ensure delivery within scope, budget, and timeline. Collaborate with stakeholders to gather requirements, define project objectives, and manage expectations. Track project progress, identify potential risks or issues, and take corrective actions as needed. Documentation and Reporting: Maintain accurate and up-to-date documentation of IT systems, processes, and procedures. Prepare regular reports and presentations on IT operations, projects, and key performance indicators (KPIs) for management review. Communication: Facilitate cross-functional collaboration by aligning IT leadership with other departmental heads to drive enterprise-wide initiatives. Notify key stakeholders of downtime, outages, and changes to the technology environment. Occasional travel All other duties as assigned Minimum Qualifications: Education Requirements: Bachelor's degree in computer science preferred; equivalent work experience may be considered Field Experience: At least 10 years of experience in the IT field Position Experience: At least 5 years of experience in an IT Management position, leadership experience in a 24x7 department supporting physical IT Infrastructure (computer, network, storage) Experience managing IT technical staff Experience managing IT projects Strong problem-solving skills are required. Strong communication skills are required. Experience working with stakeholders to communicate issues while balancing business expectations. Experience working with network architecture and client server technology; system procedures, and system performance monitoring Expertise with implementing, configuring, and testing solutions Experience working in an ITIL environment. Knowledge of industry standards for Incident Management, Problem Management, Change Management, Release Management, Configuration Management. ITIL Foundations certification (v3 or v4) Experience using IT Service Management workflow systems such as ServiceNow, Remedy, Service Manager, etc. - Preferred Preferred Qualifications: Experience with or knowledge of programming languages and System operating systems (Linux, Office 365, MS Exchange, Active Directory, and other Windows-based systems), current equipment and technologies, enterprise backup and recovery At least 5 years of experience in Network management At least 5 years of experience in Windows and Servers support Multilingual (Local Language, English, and Spanish) Broad knowledge of technology fundamentals across all disciplines, e.g. software delivery, datacenter environment, network architecture, IT security, IT project management. Background of IT delivery in multiple industries and locations. If you are interested please share your updated resume to jagadish.jayavel@datamark.net or Contact us 9500681139. Regards, Jagadish J Recruiter - HR Karunaa Conquest- IT Park, 5th Floor, # 7 Part, M.T.H Road Ambattur Industrial Estate, Ambattur, Chennai, Tamil Nadu, 600058 India M : 9500681139 www.datamark.net

Linux Server Administrator / Technical Support Engineer - Vacancies for FRESHERS (Level-1 / Those who completed the courses or learnt on their own) & EXPERIENCED (Level-2 & Level-3 / Those who have experienced in WEB HOSTING Domain only) System Engineer or System Administrator (Linux / Windows) who is familiar or interested to work with Linux Servers / Windows Servers / Mail Servers / Web Servers technical skills. Any courses/certification like RHCSA, RHCE, LAMP, CCNA, LINUX / CLOUD ADMINISTRATION Courses are preferable. For FRESHERS (L1) with better English communication skills for Voice & Non-Voice Technical Support. * More attentive & capable of Technical and Communication training programs provided by the organization. Understand the purpose of training process and tests given during the training process on Linux, Apache, MySQL, PHP, DNS, etc., Responsibilities Capable of understanding the training & Nature of works on Job Responsibilities. Install and Configure WINDOWS/LINUX Systems and Software with troubleshooting skills. Create, Manage Cloud Servers, Mail Servers, and ability to understand Cloud Technologies. (Ex: AWS, Azure, etc.) Ability to understand both Technical & Sales queries by customers and analyse the system according to the requirements. Perform Server Update and Maintenance on timely basis, Ensure System Backups. Monitor Server Performance and Troubleshoot Errors. Respond to Tickets, Mails, Customer Calls & Chats and provide immediate technical / sales resolutions to customers. Remote TeamViewer configuration on POP3, IMAP & SMTP on Email Clients. Microsoft Office-365 Management & Support for Level-1. G-Suite Management & Support for Level-1. Provide cyber security by Penetration Testing & Prevent from Hacking methodologies. Capable for Rotational shifts (Morning / Forenoon / Evening / Night) as its 24 X 7 organization & Adoptable for the working environment & Night Shifts. Provide Technical Support and Guidance to customers after troubleshooting technical difficulties. Maintain the System Security, identify threats and install / configure Software. Knowledge on Shell / Bash scripting and cronjobs. Strong Interpersonal and Oral/Non-Oral English Communication skills to Handle Chats & Mails. To be Sincere and Honest towards the Job Responsibilities. Perks and Benefits Other Allowances Negotiable Based on Availability & Experience.

Job Description- System Engineer An experienced and motivated System Engineer to oversee and manage a range of functions related to Vessel IT Infrastructure. This role will involve direct responsibility for System Monitoring & Alerts on Sophos, SOP Documentation, Monitoring Patch Management, Backup Exercises, Co-ordinate Penetration testing. The successful candidate will play a key role in ensuring the reliability, security, and efficiency of our Vessel security Operations, reporting to group information Security manager in Singapore. To ensure a seamless transition and effective integration of the candidate into the work operations required knowledge transfer will be conducted at the location. Roles & Responsibilities: Formulate, develop, implement, comply, and enforce IT related policies, processes, guidelines, protect IT computer networks (computer workstations, computer servers, printers, wireless systems etc.) and application systems (online, database etc.) against computer intrusions, unauthorized access, and other malicious misuses. Familiarity with tools such as ConnectWise, Sophos, Rapid 7, Freshdesk (Ticketing System), OneNet, and similar platforms is advantageous. Deal with Tier 2/3 problem-solving in a timely efficient manner Lead the creation, review, and maintenance of Standard Operating Procedures (SOPs) related to IT operations. Ensure documentation is up-to-date, accessible, and aligns with industry best practices. Execute a vulnerability management strategy across all environments as directed by the group, coordinate with vendor for implementations and validate successful implementation. Plan, execute, and assess regular backup and disaster recovery exercises to maintain data integrity and system resilience. Continuously refine backup strategies and disaster recovery plans based on exercise outcomes. Mentor, and fostering a culture of collaboration and continuous improvement. Provide guidance, set objectives, conduct performance evaluations, and promote professional growth.

Requirements: Strong academic performance in your degree of choice, preferably with an emphasis in Information Systems or an associate's degree. Proficiency in Microsoft Excel, Office products, and Office 365 administration, with relevant Microsoft IT certifications preferred. Exceptional troubleshooting and problem-solving skills with attention to detail, and the ability to adapt to shifting priorities and act independently. Strong customer service work ethic with excellent communication skills and the ability to remotely resolve technical issues across time zones. Clear understanding of elevated permissions, registry changes, and Active Directory systems. Willingness to work 100% from the office, with flexibility to cover night or weekend shifts as needed. Interest in applying technology systems to business processes and thriving in a team-oriented environment. Preferences: 0-1 year in IT Support or related field Any graduate (preferably with a background in Computer Science or Information Technology) Excellent verbal and written communication skills must be comfortable interacting with teams based in the US Solid understanding of basic computer operations and troubleshooting Familiarity with Windows 10/11 environments Basic knowledge of Microsoft Office 365 tools and functionality What We Offer: Exposure to international stakeholders and global IT practices Opportunities for learning and professional growth Supportive and inclusive work culture

Job Description for Azure IAM (architect / Implementation / Consultation) Resource: Good understanding & experience of Azure Entra, Risk Based Authentication, Conditional Access, Identity Protection, SSPR, and market trends to achieve password less authentication services, IGA. Hands on experience on Saviynt IGA, SSO , Application onboarding /configuration Implementation / Architectural / deployment and integration exposure using Azure Entra Demonstrated experience with Office 365 security sign-on and multi-factor authentication Provide assistance to support team (If required) in operations, maintenance and troubleshooting of all components for the Saviynt IAM infrastructure and its dependencies. Implement security requirements for Azure Entra ID & IGA Knowledge in Power Shell scripting for deploying the Resources (Added Advantage) Hands on experience configuring Defender for Cloud Apps (MCAS) protection and governance policies. Good understanding of Microsoft licensing and service plans for Security and Compliance services Able to prepare HLD, LLD documentation. Able to analyses Azure log analytics aggregated log files for better troubleshooting Able to identify Cost saving factors in the Environment Ability to communicate effectively verbally and in writing while interacting with internal, peers, management, and other teams to build relationships and use facilitation skills with both technical and non-technical personnel. Coordinating with Onshore Teams for Technical Reviews and Suggestions Must have strong troubleshooting skills. Sc300 Certification is an added advantage .

Role : Technical Services Engineer Expert(Email Security & Exchange Online) Exp :7+years Shift : 11:30 AM to 8:30 PM IST Mode : Hybrid Job Location : Bangalore, Chennai, Hyderabad, Noida, Pune Kindly upload your CV to complete your application process: https://www.jobs.global.fujitsu.com/job/Technical-Services-Engineer-Expert%28Email-Security-&-MS-Defender-for-O365-&-EXO%29/1763-en_US/ Job Description: Occupy at least 7+years of experience in Exchange Online & defender for O365. Must possess strong technical knowledge of Email security Have exposure on office 365 and Email security feature. Strong experience on Advanced Threat Protection as Spoofing, Phishing, Malware preventions. Strong understanding of email delivery architecture, email gateway and DNS technologies. Strong understanding of SMTP, Mail relay services. Experience with email security solutions in large, distributed environments. Experience working with email threat prevention platforms in complex email delivery systems. In depth knowledge of MX, DMARC, DKIM, and SPF is mandatory Strong knowledge on Cloud based Email Filtering Services. Basic Cloud architecture experience. In depth knowledge of email messaging systems system administration in email gateways. Real-time Malware detection, remediation, and quarantine. Accountable for setting a standardized framework (tags, policies, configuration settings, etc.) Basic knowledge on DNS reputation policy handling. Check for periodically reports & take necessary action. Inspection Email Header and configuration and troubleshooting. Configuring and creating workflows on email security Platform. Make this pointer wise.

Sales Executive - Vacancies for EXPERIENCED (Those who have experienced in B2B Sales, Inside Sales, SaaS).Salesperson who is familiar with or interested in working in customer service, client support, or business development. Any courses/certification like Microsoft 365 certifications are preferable. We are hiring a Sales Executive to drive sales of Microsoft Office 365 solutions through online channels. The ideal candidate will have prior experience in IT or SaaS product sales and demonstrate strong confidence in engaging with clients both face-to-face and via digital platforms. Responsibilities : Capable of understanding the Nature of work on Job Responsibilities. Proactively initiate outbound calls and communications to prospective clients, promoting company products and services. Manage the full sales cycle including lead generation, product demonstrations, negotiations, and closing deals. Build and maintain strong, long-term customer relationships to ensure repeat business and customer satisfaction. Maintain an organized sales pipeline and accurate records of sales activities in CRM systems. Conduct field visits and attend client meetings to understand their needs and present tailored solutions. Collaborate effectively with internal teams such as marketing, technical support, and delivery to ensure seamless customer experience. Stay updated on Microsoft Office 365 product features, benefits, and competitive advantages. Manage post-sales support to ensure customer satisfaction and encourage renewals or upgrades. Minimum 1 year of experience in B2B software or IT solution sales is required. Basic understanding of Microsoft Office 365 suite and its applications is essential. Demonstrates adaptability to diverse working environments and business situations. Strong interpersonal and communication skills to manage calls and clients effectively. To be Sincere and Honest towards the Job Responsibilities. Perks and Benefits Other Allowances Negotiable Based on Availability & Experience.

Position Overview: We are looking for a highly motivated and enthusiastic Individual for a Technical Trainer with strong fountains in Desktop troubleshooting, Printer troubleshooting, Office 365, windows servers, Virtualization, Azure/AWS, and Networking. You will be responsible for the training of the new joining for the role of Associate System Admin, L1 and L2 resources. This is an excellent opportunity to start your career in a dynamic and supportive environment. Required skills: Proven hands-on training experience is a must. Design, Develop and Deliver training on System administrator /System Engineer Topics (Desktop, Printers, Back-ups and disaster recovery, Windows servers, Virtualization, Networking, Azure/AWS, Office 365 and Active Directory) Conduct in-person and virtual training sessions for new recruits and existing staff. Customize training material to align with company standards and specific team needs. Stay updated with the latest system administration tools and trends. Evaluate training effectiveness and make improvements based on feedback. Collaborate with engineering and support teams to understand skill gaps and training needs. Evaluate training effectiveness through assessments, feedback, and performance metrics. Strong understanding of technical concepts and the ability to communicate them clearly to diverse audiences. Excellent presentation, communication, and interpersonal skills. Education and/or Experience: Any Technical qualifications (BCA, B.Tech, B.Sc.-IT). Good to have technical certification (MCSE/MCSC/CCNA, AZ-104, CompTIA) Shift timing and working hours: Night shifts and Rotational shifts 5 Days working in a week Interested candidates can share CV on sherry.1149@alaricventures.com

Role & responsibilities : Provide advanced desktop support for end-users including troubleshooting hardware, software, and network issues. MAC Support (Configuration, troubleshooting, JAMF ,iTunes) skills are mandatory. Install, configure, and maintain desktop systems, applications, and peripheral equipment. Manage and resolve escalated tickets from Level 1 & L2 support. Coordinate with other IT teams to ensure the stability and efficiency of IT infrastructure. Document and record all support activities through the ticketing system. Conduct regular system checks and maintenance to ensure optimal performance. Assist in software deployment and updates. Provide technical guidance and training to junior support staff. Inventory management. Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field. 2-4 years of experience in a desktop support role. Proven experience with Windows and Mac operating systems. Solid understanding of network protocols and configurations. Strong problem-solving skills and attention to detail. Excellent communication and customer service skills. Skills MAC and Windows Support Active Directory Office 365 Networking Troubleshooting Ticketing systems SCCM Customer service This is a contractual role for 1 year. If open for contractual job then only please apply.

Roles and Responsibilities Manage and maintain Microsoft Exchange Server environments, including mailboxes, distribution groups, public folders, and contacts. Provide technical support for Microsoft Office 365 services such as Outlook Web App (OWA), Exchange Online, and SharePoint. Troubleshoot issues related to email delivery failures, password resets, and account lockouts on Azure Active Directory. Perform routine maintenance tasks such as backups of critical data and system updates to ensure optimal performance. Desired Candidate Profile 1-6 years of experience in IT administration with a focus on Microsoft Exchange Server Administration or equivalent experience supporting other collaboration platforms like Google Workspace or Zoho Workplace. Strong understanding of Windows Active Directory Administration and FSMO roles. Proficiency in managing large-scale enterprise deployments of Microsoft products including MS Exchange Server & CALs. Indu@7848820046 ruth@9590520040

Min 1 Yr Exp Into Technical Support International Voice Any Graduate CTC - Upto 4 LPA + Allownces and Incentives 24*7 US Shift Both Way Cab 5 Days Working 2 Days Off Interview - Virtual Location - Pune Contact- Surbhi (8905959447)

Cost reduction activity planning & Execution Schedule Management Data Base Management for Cost reduction activity. Co-ordination with Cross functional team for cost reduction activity. Activity progress monitoring & KPI management. Summary & report preparation. Involvement in Benchmarking activity. Involvement in System / Process improvement activity. Knowledge / Skill expected Basic Knowledge about Automobiles, Value Engineering/Value addition / Cost reduction activity Computer skills ( Office 365 Tools, Power BI, etc.,) Good Communication & negotiation skill Database management

Required Skills Technology | Collaboration Platform | M365 Migration Technology | Collaboration Platform | SharePoint Migration Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | IT Certifications | Microsoft Certification | Enabling Office 365 Services Details: Will be responsible for implementing an organization s collaboration platform and web-based collaborative communication tools. He/She needs to make sure employees have the tools they need to collaborate effectively and be productive, given that the tools may be web-based and delivered as a service or they may be hosted on-site. 1. Deep knowledge of various collaboration tools tools including SharePoint, Teams, Flow, OneDrive etc. 2. Outstanding verbal and written communication skills; expertise in setting and managing delivery expectations. 3. Ability to explain technical procedures in business terms so that customers understand. 4. Demonstrable ability to think and deliver strategically while remaining proficient and engaged tactically. 5. Own engagements, ensure customer happiness, deliver on time, and ensure quality. 6. Solid project management abilities; working in an agile, iterative process, capable of prioritizing and balancing multiple projects simultaneously, under tight time constraints. 7. Willingness and desire to develop professionally and passionate about continuous improvement.

Required Skills Technology | Collaboration Platform | M365 Design and Architecture Technology | Collaboration Platform | SharePoint Design and Architecture Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | IT Certifications | Microsoft Certification | Enabling Office 365 Services Details: Will be responsible for overseeing the organization s collaboration platform and web-based collaborative communication tools. He/She needs to make sure employees have the tools they need to collaborate effectively and be productive, given that the tools may be web-based and delivered as a service or they may be hosted on-site. 1. Deep knowledge of various collaboration tools tools including SharePoint, Teams, Flow, OneDrive etc. 2. Outstanding verbal and written communication skills; expertise in setting and managing delivery expectations. 3. Ability to explain technical procedures in business terms so that customers understand. 4. Demonstrable ability to think and deliver strategically while remaining proficient and engaged tactically. 5. Own engagements, ensure customer happiness, deliver on time, and ensure quality. 6. Solid project management abilities; working in an agile, iterative process, capable of prioritizing and balancing multiple projects simultaneously, under tight time constraints. 7. Willingness and desire to develop professionally and passionate about continuous improvement.

Position Overview: We are looking for a highly motivated and enthusiastic Individual for a Technical Trainer with strong fountains in Desktop troubleshooting, Printer troubleshooting, Office 365, windows servers, Virtualization, Azure/AWS, and Networking. You will be responsible for the training of the new joining for the role of Associate System Admin, L1 and L2 resources. This is an excellent opportunity to start your career in a dynamic and supportive environment. Required skills: y to diverse audiences. • Excellent presentation, communication, and interpersonal skills Good Interpersonal skills Proven hands-on training experience is a must. Design, Develop and Deliver training on System administrator /System Engineer Topics (Desktop, Printers, Back-ups and disaster recovery, Windows servers, Virtualization, Networking, Azure/AWS, Office 365 and Active Directory) Conduct in-person and virtual training sessions for new recruits and existing staff. Customize training material to align with company standards and specific team needs. Stay updated with the latest system administration tools and trends. Evaluate training effectiveness and make improvements based on feedback. Collaborate with engineering and support teams to understand skill gaps and training needs. Evaluate training effectiveness through assessments, feedback, and performance metrics. Strong understanding of technical concepts and the ability to communicate them clearly Shift timing and working hours: • Night shifts and Rotational shifts • 5 Days working in a week

Our 30-year journey rides on the passion of over 27,000 seafarers and 1,000 onshore professionals. Today, we are one of the largest independent third-party ship management companies managing over 650+ diverse types of vessels. Headquartered in Hong Kong SAR, China, we operate on a global scale having 27 offices in 12 countries. Our client base spans over 100 world-class ship owners, including Fortune 500 companies from China, Greece, India, Japan, Korea, Netherlands, Norway, Turkey and the USA, among others. In a shore career at FLEET, you will be working with a team of a highly passionate, self-driven and committed group of people. We aim to be a place where you can achieve your full potential, regardless of your background. We are looking for individuals who are ambitious about making a strong contribution to FLEET s short and long-term sustainable growth - whether you are dealing directly with clients or working in a role supporting the business, such as technology, legal or communications. Job Position Summary Reporting to the Product supervisor, the main responsibility of the Pod Supervisor is to supervise a team of Buyers/Senior Buyers and provide daily support to the team, including, coordination of quotations, cost comparisons and liaising with suppliers. Key Roles and Responsibilities Technical responsibilities Responsible for overall procurement needs, services, stores and spares, of the assigned pod vessels (including ones assigned to oneself) Responsible for collecting and documenting all technical information from the Pod vessels, workshops, and vendors Follow up on advance payments, make necessary entries in the cost book and liaise with suppliers, freight forwarders, vessels agents and the vessel for speedy dispatch in coordination with Technical Superintendent Make arrangements for documents to be delivered on or off vessels Document housekeeping as per company requirements Assist Buyers (when required) with coordination of quotations, choosing the approved vendors, processing of quotations and cost comparisons Responsible for collecting and documenting all technical information from the Pod vessels, workshops, and vendors Supervisory and people management responsibilities Be a change agent to implement new procedures and processes under SOP s Training the Buyers/Senior in Office 365 and purchase systems as required including usage of comments fields to ensure a complete procurement process Responsible for the team of Buyers and the coordination between them Assessing the training needs of the assigned pods and reporting to Product Supervisor to ensure all members of the pods are trained as required Conducting yearly appraisals of the pod members and providing an improvement plan to overcome any shortcoming Job Experience, Functional Knowledge and Qualifications Master Degree holder of any faculty with minimum 1 - 3 years of work experience in the ship management industry as Senior Buyer Have had experience working with Oracle - Preferable but not a must Proficient in Microsoft office applications Fluent in written and spoken English is a MUST Supervisory skills and ability to lead a team Strong team player with a positive working attitude Willingness to learn new IT systems and drive the change in the team .

Endpoint SCCM Administration Manage testing activates for workstations, laptops, VMs Configuration of WDS, configuration PXE, configuring VM build environment Required Candidate profile ideally, the candidate would be Tanium certified or have extensive hands-on experience. Proven Level 3 support Strong PowerShell Solid experience with Windows OS imaging using MDT, SCCM, or Autopilot.

Role & responsibilities Need candidate who can work from Bangalore - Marathahalli office only. Experience range : 3-5 years Looking for below skills: - Server Management - Patching and upgrades - Power Shell - Should be aware of the end-to-end implementation of Organization AD Tree. - Very good communication skills - MS 365 User Admin Code - Sharepoint and one drive - MS Exchange - MS Identity - MS Endpoint Management - MS Security and Compliance - Driver Management - Active Directory - Domain Management - Network Printers - Network Drives - VPN /RDP - Support for other apps like Adobe, Xero, MYOB

Sapiens is on the lookout for a System Engineer to become a key player in our Bangalore team. If you're a seasoned System Engineer and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit. Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity. What youll do : Being part of Global Service Desk Team (Handling calls from across locations) In-depth extensive knowledge and work experience in Microsoft office apps, with emphasis on office 365, and Microsoft OS Technical work experience in Active directory, hardware issues, SharePoint, Exchange Basic understanding on Networking and Lan Infra. Managing and troubleshooting user account related issues through Microsoft Office 365 Portal. Deploying OS and all the applications to Desktops and Laptops through SCCM Troubleshooting VM issues through SCVMM tool. Troubleshooting on all Software and Hardware related issues remotely What to Have for this position: Must have Skills:- In-depth extensive knowledge and work experience in Microsoft office apps, with emphasis on office 365, and Microsoft OS A must Technical work experience in Active directory, hardware issues, SharePoint, Exchange - A must SCCM, SCVMM knowledge strong advantage Knowledge on RDS and VDI is an advantage MCSA/MCSE certified a Must 3 to 6 years of customer support experience in global team- a Must (Exp in supporting US based customers is an Advantage) Excellent communication skills with excellent verbal and written English- A must. Ability to work in shifts (24/7) Self-driven and independent who is able to take responsibility and proactively carry on tasks as a self-contributor Ability to multi-task, Fast learner, good interpersonal and communication skills, good analytical skills, self-learner and Service Orientation. Need to prepare a knowledge base for all critical issues handled for the team and future use.

Responsibilities: * Hardware and software support and installation * Collaborate with other IT groups for seeking resolution of reported issues * Administration, creation, and configuration of accounts in Active Directory * Manage New Employee On-Boarding and Off-Boarding IT activities/permissions/access * Patch Management and Software Deployment * Maintain IT Assets System and Software Inventory * Power Apps, Power Automate, and Share Point Flows * Provide high quality first level support and response to the end user * Complete all task in a timely manner to meet given SLAs * Track tickets status and ensure they are getting attention from other IT groups in timely matter * Collaborate with Technical Support team members to properly manage Stakeholder/customer inquiries and escalate when appropriate * Document solutions for knowledge-base and bring new ideas for innovation and automation excellence * Provide other job duties requested by manager on an as needed basis. Qualifications/Requirements: * University Degree * 1-2 years experience of working on a global help/service desk Level 1 (low level support) and higher support OR * 1+ years' experience technical support level 1 and higher (troubleshooting/problem solving skill) Position requires skills in the following areas as appropriate: * Experience in using helpdesk ticketing system * Preferable candidates should be English language expert (Speak, Read and Write) * Office 365 and SharePoint experience * Strong skills and ability to troubleshoot issues quickly and find solutions to solving them independently in a timely manner * Exhibit good general computer knowledge in hardware, software, Networking, Microsoft, and other applications * Great knowledge of IT processes and willingness to constantly update knowledge * Individual contributor, able to work independently * Inbuilt ability to multi-task, working on more than one issue simultaneously Role: IT Support Engineer Department: IT & Information Security Employment Type: Contract Role Category: IT Support Education UG: B.Sc in Computers, B.Tech/B.E. in Computers, BCA in Computers