Role & responsibilities Create and manage job postings across various platforms, ensuring consistent digital presence and reaching a wide talent pool. Source candidates through job boards, networking, and other platforms. Conduct initial screenings to evaluate applicants based on qualifications, skills, and cultural fit. Create and Manage HRMS for Recruitment Process for better tracking. Coordinate and execute the onboarding process, including documentation, introduction to company culture, and ensure new hires have the necessary tools to succeed. Digital Presence/Employer Branding: Develop and maintain a strong digital presence to enhance the companys employer brand, including managing content for LinkedIn, career pages, and external job portals. Plan and implement activities, events, and initiatives to enhance employee engagement and morale. Maintain accurate data entry for office records and inventory management, ensuring supplies and equipment are tracked and available when needed. Oversee the functionality of office facilities, liaising with vendors for maintenance and repairs. Ensure office essentials are available, managing stock levels and ordering supplies as needed. Preferred candidate profile Excellent communication and interpersonal skills. Problem Solving skills and ability to work independently. Proficiency in MS Office (Word, Excel, PowerPoint). A proactive attitude with the ability to take initiative. Knowledge of HR software and recruitment platforms is a plus. Perks and benefits Employee medical and accidental insurance covered.
We are fast growing company located in Nagpur, primarily serving US Businesses. We closely work with several US Clients managing their end-to-end IT infrastructure, Security and cloud strategy needs. We are looking for an Accountant who will manage all the financial transactions, from fixed payments and variable expenses to bank deposits and budgets. Job Purpose: We are currently seeking a motivated, career and customer-oriented Accountant to begin an exciting and challenging career with us. Job description for Accountant Responsibilities and Duties: Responsible for auditing financial documents and procedures. Publish Financial statements in time. Billing and invoices creation and management. Handle monthly, quarterly, and annual closings. Reconcile accounts payable and receivable. Ensure timely bank payment. Preparing and managing accounts and tax returns. Manage balance sheets and profit/loss statements. Report on the companys financial health and liquidity Reinforce financial data confidentiality and conduct database backups when necessary. Comply with financial policies and regulations. Tracking payments to internal and external stakeholders. Required Skills: 1) English Communication Skills: Should be able to speak and write in English fluently. Should be able to communicate with clients primarily in English. 2 ) Accountant : Excellent knowledge of accounting regulations and procedures Experience with accounting software like QuickBooks Excellent in Tally & Advance MS Excel. Knowledge of GST, TDS, EPF, ESI calculations Strong aptitude for quantitative skills and numbers. Strong attention to detail and good analytical skills 3 ) Soft Skills : Should be a natural problem solver with great work ethic. Should be flexible with evolving needs in Accounts. 4) Education/Experience : Bachelors or master’s degree in commerce. Minimum 2-4 years of Experience. Additional Certification (CPA or CMA) is a plus.
Job Title: Chartered Accountant Location: Nagpur Company: Orion Network Solutions Experience: 1+ years Education: Qualified Chartered Accountant (CA) Reporting To: Senior Management Job Overview: We are seeking a highly driven and detail-oriented Head of Accounts & Finance , who is also a qualified Chartered Accountant (CA) . This hybrid role combines leadership and operational finance responsibilities. You will oversee the entire accounting and financial reporting function, ensuring compliance with statutory frameworks like US GAAP, India GAAP, and IFRS , while actively supporting business strategy, financial planning, and risk management. As a key member of the leadership team, you will be instrumental in shaping the company's financial health and supporting its continued growth. Key Responsibilities: Financial Reporting & Accounting Supervise preparation of financial statements under multiple GAAP standards (US GAAP, India GAAP, IFRS). Drive timely monthly, quarterly, and annual closings. Ensure accuracy of financials and provide support for internal and external reporting needs. Taxation & Compliance Manage direct and indirect tax compliance (GST, TDS, Income Tax). Ensure timely tax filings and stay abreast of changing tax laws. Audit & Controls Coordinate internal and external audits. Develop and strengthen internal financial controls to ensure statutory and regulatory compliance. Cash Flow & Working Capital Prepare and monitor cash flow projections. Effectively manage working capital and optimize liquidity. Financial Planning & Analysis Conduct financial analysis including budget variance analysis and scenario planning. Prepare complex reports and management packs with insights for strategic decision-making. Regulatory & Statutory Reporting Ensure accurate preparation and filing of all regulatory reports. Lead efforts related to financial close cycles and support statutory audit requirements. Process Improvement & Automation Lead initiatives to streamline accounting and reporting processes for enhanced efficiency and effectiveness. Stakeholder Management Prepare investor reports highlighting financial health and performance. Front-end communication with stakeholders, auditors, and senior management for escalations, updates, and presentations. Team Leadership Manage and mentor the accounts and finance team. Oversee daily operations of the accounting function. Preferred Candidate Profile: Education & Certifications: Chartered Accountant (CA) Mandatory Experience: 1+ years in finance/accounting roles, preferably in fintech, banking, or financial services industries. Exposure to both financial and statutory reporting, with a strong understanding of US GAAP and Indian regulatory requirements. Technical Skills: Proficient in accounting software such as QuickBooks, Zoho books . Strong knowledge of Microsoft Office , especially Excel (VLOOKUP, HLOOKUP, Pivot Tables). Familiarity with financial modeling and dashboard reporting tools. Core Competencies: Strong analytical and problem-solving skills. High attention to detail and ability to manage multiple deadlines. Excellent written and verbal communication. Self-motivated with a proactive approach to work and team management.
Key Responsibilities: The handling of the tickets assigned to you by your team lead. Initial problem diagnosis of the case as well as next steps Identify and discuss root cause of user technical issues. Correctly follow the processes and procedures set out for your team. Work together efficiently with onsite technicians to correctly diagnose and troubleshoot issues. Respond to assigned tickets/tasks in accordance with Service Level Agreement guidelines. Update technical support documentation when required. Expectations: Have the ability to troubleshoot network, software and operating system issues in a distributed software environment. Have experience in customer facing Technical Support Drive cases to resolution, while maintaining excellent communication with the customer Ensure that regular, accurate case notes are added to tickets. Utilize ticket management systems. Escalate relevant cases through the correct escalation paths. Pass on any feedback or suggestions by customers to the appropriate internal team. Follow all company policies and best practices such as accurate time tracking. Qualifications: Should be a Self Learner with a provided Training path. Advanced knowledge of computer hardware and software Experience with desktop operating systems. Strong experience with the Microsoft Office Suite of Applications Strong experience with Microsoft Cloud solutions such as Microsoft 365 and Azure Strong experience and expertise managing Microsoft Servers and Active Directory Strong experience with creating, managing, and deploying GPOs Experience with PowerShell and Automation Strong Experience with network technologies and devices such as APs, Routers, switches, and firewalls Strong Experience in Disaster Recovery/Corruption of the Windows Server Operating System Working knowledge of a range of diagnostic utilities and processes Good phone etiquette Good English written and oral communication skills. Knowledge of customer service principles and practices Effective listening skills Exceptional customer service orientation Must be able to identify and understand issues, problems, and opportunities. Experience working in a collaborative team environment. Certifications(Good to have): MCSA MCSE Microsoft Azure Administrator
We are looking for an experienced IT Support Engineer who will be responsible for managing and maintaining our clients IT infrastructure, including Office 365 applications, Azure, cloud services, desktop systems, and servers. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for providing exceptional customer service. Responsibilities : The handling of the tickets assigned to you by your team lead. Initial problem diagnosis of the case as well as next steps Identify and discuss root cause of user technical issues. Correctly follow the processes and procedures set out for your team. Work together efficiently with onsite technicians to correctly diagnose and troubleshoot issues. Respond to assigned tickets/tasks in accordance with Service Level Agreement guidelines. Update technical support documentation when required. Configure and troubleshoot Office 365 applications, including Exchange Online, SharePoint Online, and Teams Provide desktop support to end-users, including software installation, troubleshooting hardware issues, and resolving technical problems. Administer Windows Server infrastructure, including Active Directory, Group Policy, and DNS Monitor system performance and security and implement appropriate measures to ensure the integrity and availability of IT systems. Collaborate with other IT teams to implement and support IT projects and initiatives. Document IT processes, procedures, and configurations. Requirements : Minimum of 4 -9 years of experience in IT support roles, with expertise in Office 365, Azure, desktop support, and server administration Basic knowledge of On-Premises and/or Azure cloud services, including Active Directory, Hyper-V Virtual Machines, and Storage Proficiency in configuring and troubleshooting Office 365 applications, such as Exchange Online, SharePoint Online, and Teams Experience with desktop support, including Windows and macOS operating systems, hardware troubleshooting, and software installation. Familiarity with Windows Server administration, including Active Directory, Group Policy, and DNS Excellent communication and interpersonal skills Strong problem-solving abilities and attention to detail Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Modern Desktop Administrator Associate) preferred but not required. Working knowledge of a range of diagnostic utilities and processes Working knowledge of help desk/incident management systems Exceptional phone etiquette Exceptional English written and oral communication skills. Knowledge of customer service principles and practices Effective listening skills Exceptional customer service orientation Must be able to identify and understand issues, problems, and opportunities. Experience working in a collaborative team environment.
General Summary: The Service Coordinator is responsible for attaining maximum utilization of internal and field technical resources through daily dispatch of service requests. Perform service request intake from clients; assign, schedule, and dispatch service engineers for remote or onsite service according to urgency, and contractual service level agreement (SLA). Strong client relations are a must. Position Responsibilities: Act as the single point of contact to the client for all types of service requests Coordination of all IT support groups to ensure maximum utilization of billable resources Pre-process service requests as they arrive through email, manual entry, or direct client input Schedule internal and field technical resources on the ConnectWise dispatch portal Monitor resource schedules to ensure prompt time entry on service requests Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages Improve client service, perception, and satisfaction Fast turnaround of client requests Ability to work in a team and communicate effectively Improve usage and increase productivity of IT support resources Escalate service requests that cannot be scheduled within agreed service levels Report the utilization of IT Support resources and successful completion of service requests to the Service Manager Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University Enter all work as service tickets into ConnectWise Knowledge, Skills, and Abilities: Basic computer and operating system knowledge Interpersonal skills: such as telephony skills, communication skills, active listening and client-care Ability to multi-task and adapt to changes quickly Technical awareness: ability to match resources to technical issues appropriately Service awareness of all organizations key IT services for which support is being provided Understanding of support tools, techniques, and how technology is used to provide IT services Typing skills to ensure quick and accurate entry of service request details Self-motivated with the ability to work in a fast-moving environment Credentials and Experience: Previous Client Service or phone related skills; familiarity with computer system support terminology concepts.
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