380 Office 365 Jobs

Job Description: Role & Responsibilities: The L2 Technical Support professional will provide advanced technical support to Deloitte end-users, ensuring seamless operation of IT systems and devices. Troubleshoot technical issues across Windows and MAC operating systems, Office 365, SCCM, Intune, mobile devices, and networking equipment. Provide support for video conferencing, telephony, and audio/video equipment. Assist in Active Directory administration, Group Policy management, and IT lifecycle management. Collaborate with other IT teams to resolve incidents and escalate as necessary. Maintain documentation for troubleshooting steps and best practices. Preferred Candidate Profile / Qualifications: Required: B.Tech / BE / Engineering graduates. 13 years of technical support experience. Strong knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint), Lync, Windows and MAC OS, mobile devices, networking, video conferencing, and telephony equipment. Preferred: ITIL Certification. Microsoft MCITP Certification. Experience with Active Directory, Group Policy, Intune, SCCM. MAC support experience is an advantage. Candidates without certification can also be considered. Locations (Hyderabad Only): Hyderabad (17 positions)

Job Description: Should have Service Desk Knowledge with strong communication Skill. Must have handled Physical/Virtual Servers. Know how to reboot, troubleshoot. Have strong knowledge on Patching (Either SCCM/ CMS or Kaseya or any other tools).8 System Admin knowledge on Cloud and On-prem Infrastructure. Should have moderate/fair knowledge on O365 admin, Intune, Exchange Online, Teams Admin Centre, Azure. End user issues troubleshooting. Should have SOC (Security Operations) knowledge to handle 'Phishing Simulation' other security Alerts. Knowledge on any monitoring tool such as 'Logic Monitor' / 'Solar Winds' / 'Datadog' / 'Site 24/7' etc. On-Prem (must know AD, Domain Controller). Must know 'Service-Now' and familiar with ITIL process. Good interpersonal skills and ability to communicate with the US or Foreign customers following the generic quality metrices. New Shift Timings will be: 7am to 4pm 3pm to 12am 11pm to 8am

Job Description: Should have Service Desk Knowledge with strong communication Skill. Must have handled Physical/Virtual Servers. Know how to reboot, troubleshoot. Have strong knowledge on Patching (Either SCCM/ CMS or Kaseya or any other tools).8 System Admin knowledge on Cloud and On-prem Infrastructure. Should have moderate/fair knowledge on O365 admin, Intune, Exchange Online, Teams Admin Centre, Azure. End user issues troubleshooting. Should have SOC (Security Operations) knowledge to handle 'Phishing Simulation' other security Alerts. Knowledge on any monitoring tool such as 'Logic Monitor' / 'Solar Winds' / 'Datadog' / 'Site 24/7' etc. On-Prem (must know AD, Domain Controller). Must know 'Service-Now' and familiar with ITIL process. Good interpersonal skills and ability to communicate with the US or Foreign customers following the generic quality metrices. New Shift Timings will be: 7am to 4pm 3pm to 12am 11pm to 8am

o Demonstrate experience in deploying Microsoft Teams and SfB to MS Teams upgrades o Strong knowledge on Microsoft Teams architecture, components, and Skype for Business Online components o Strong knowledge on Microsoft Office 365 technologies - SharePoint Online/One Drive for Business, Exchange online, Groups and Azure AD o Strong knowledge on Windows servers, Active directory and Office 365 services suite and licensing o Demonstrate experience in understanding and providing aid for Teams desktop/VDI based deployments o Additional knowledge on MS Teams video and voice interoperability is desired o Additional knowledge on Microsoft 365 security components for MS Teams security and governance is desired o Additional knowledge on Client components like Sonus or AudioCodes is desired o Additional knowledge on Power Platform, Power BI is desired o Microsoft Certifications - Teams administrator or M365 associate is desired o Excellent oral and written communication skills desirable o Ability to work independently and define priorities

Surveillance Operations: Monitor and manage camera surveillance feeds for security and operational purposes. Client Communication: Engage with US-banks, addressing inquiries and providing support as needed. Shift Work: Work in 8-hour rotational shifts. Qualifications: Communication Skills: Excellent spoken English is required to facilitate clear and professional interactions with US clients. Computer Proficiency: Basic computer skills, with proficiency in MS Office applications, especially excel. Benefits: ESI. Medical insurance coverage for self and family up to 3 lacs. Rotational shift timings. Additional allowances for night shifts.

Coordinate with Project Managers, procurement and accounts teams for cost - related data Prepare MIS reports for effective cost and budget tracking Monitor and control project budgets for both ongoing and upcoming construction projects Track and analyze project expenses to ensure adherence to budgets Requirements: Strong Knowledge of costing principles and budgeting techniques Excellent analytical skills and numerical skills Proficiency in MS Excel and Tally Good understanding of GST, TDS and income provisions Strong written and verbal communications

Job Title: Helpdesk / End User Support (EUS) Engineer Experience: 13 years Location: Bengaluru Employment Type: Contract To Hire Role Overview We are seeking a dedicated Helpdesk / End User Support Engineer to provide technical support and assistance to business users. The role involves troubleshooting Office 365 issues, coordinating with vendors, managing laptops/desktops, and supporting enterprise IT infrastructure. Candidates with hands-on experience in bulk laptop/desktop domain migrations and troubleshooting are highly preferred. Key Responsibilities Provide L1/L2 technical support for end users on hardware, software, and network issues. Troubleshoot Office 365 services (Outlook, Teams, OneDrive, SharePoint). Perform bulk remote laptops domain migrations, configurations, and issue resolution. Install, configure, and troubleshoot applications on laptops/desktops. Administer Active Directory accounts, groups, and access rights. Coordinate with external vendors for repairs, replacements, and IT procurement. Track and update incidents, service requests, and solutions in the ticketing system. Assist in IT asset management and maintain updated inventory. Support OS installations, patching, upgrades, and remote troubleshooting. Contribute to IT projects, deployments, and end-user enablement initiatives. Required Skills 13 years experience in IT helpdesk or end user support. Strong knowledge of Office 365 troubleshooting and Active Directory. Hands-on domain migration experience. Experience in application installation troubleshooting on laptops/desktops. Familiarity with IT ticketing tools (ServiceNow, JIRA, etc.). Good vendor management and communication skills. Strong troubleshooting mindset and customer service orientation. Bachelors degree in Computer Science, IT, or related field, or equivalent work experience. Experience with ticketing tools (ServiceNow/JIRA or similar). Preferred Qualifications Microsoft 365 Fundamentals or equivalent certifications. ITIL Foundation or CompTIA A+ certification. Knowledge of ITIL processes (Incident/Change/Problem). Nice to Have Microsoft 365 Fundamentals / ITIL Foundation certification. Prior experience with IT asset management.

Role Overview : We are seeking a highly skilled and experienced Messaging Administrator with strong expertise in Microsoft Exchange (20102019), Office 365, and email security (IronPort). The ideal candidate will be responsible for managing messaging systems, supporting hybrid email environments, and ensuring the performance, availability, and security of mail infrastructure. Key Responsibilities : - Administer, troubleshoot, and maintain Microsoft Exchange 2010, 2013, 2016, and 2019 environments. - Manage Office 365 environments including mailbox migrations, policy setup, and compliance. - Implement and maintain Cisco IronPort email security solutions. - Manage hybrid mail flow, connectors, and coexistence between on-premise and cloud platforms. - Resolve issues related to OWA, ECP, autodiscover, DAG, SSL certificates, and IIS. - Perform user and group management including DLs, public folders, and shared mailboxes. - Handle cases involving Azure AD Connect, ADFS, and SSO integrations. - Execute PowerShell scripts for Exchange and O365 automation. - Maintain email retention policies, eDiscovery, and compliance configurations. - Provide L2/L3 level support for escalated messaging incidents. Technical Skills Required : - Microsoft Exchange Server (2010/2013/2016/2019). - Office 365 & Exchange Online. - Cisco IronPort Email Security. - Azure Active Directory & Azure AD Connect. - Hybrid Mailflow configuration and troubleshooting. - PowerShell scripting for Exchange and O365. - Strong understanding of SMTP, MAPI, POP, IMAP, Outlook Anywhere. - SSL/IIS Management & Troubleshooting. - Windows Server (2012, 2016). Nice To Have : - Microsoft 365 certifications (MS-101, MS-200, 70-347). - Familiarity with email gateways and Menlo. - Knowledge of Retention Labels & Policies. - Experience using Quest Migration Tools. Behavioral Traits - Strong customer communication and incident handling skills. - Ability to work independently and manage critical incidents. - Attention to detail and proactive troubleshooting mindset.

Req Exp- Min 2 Years in giving Trainings - Microsoft, Azure, Servicenow, Office365, ServiceDesk Any Gradudate WFO | 5 Day's working|US Shifts CTC - 7 to 7.5 LPA Accomdation will be provided FOR 7 Day's Notice Period - Upto 30 Days Contact 8529474615

Role Overview : We are seeking a highly skilled and experienced Messaging Administrator with strong expertise in Microsoft Exchange (20102019), Office 365, and email security (IronPort). The ideal candidate will be responsible for managing messaging systems, supporting hybrid email environments, and ensuring the performance, availability, and security of mail infrastructure. Key Responsibilities : - Administer, troubleshoot, and maintain Microsoft Exchange 2010, 2013, 2016, and 2019 environments. - Manage Office 365 environments including mailbox migrations, policy setup, and compliance. - Implement and maintain Cisco IronPort email security solutions. - Manage hybrid mail flow, connectors, and coexistence between on-premise and cloud platforms. - Resolve issues related to OWA, ECP, autodiscover, DAG, SSL certificates, and IIS. - Perform user and group management including DLs, public folders, and shared mailboxes. - Handle cases involving Azure AD Connect, ADFS, and SSO integrations. - Execute PowerShell scripts for Exchange and O365 automation. - Maintain email retention policies, eDiscovery, and compliance configurations. - Provide L2/L3 level support for escalated messaging incidents. Technical Skills Required : - Microsoft Exchange Server (2010/2013/2016/2019). - Office 365 & Exchange Online. - Cisco IronPort Email Security. - Azure Active Directory & Azure AD Connect. - Hybrid Mailflow configuration and troubleshooting. - PowerShell scripting for Exchange and O365. - Strong understanding of SMTP, MAPI, POP, IMAP, Outlook Anywhere. - SSL/IIS Management & Troubleshooting. - Windows Server (2012, 2016). Nice To Have : - Microsoft 365 certifications (MS-101, MS-200, 70-347). - Familiarity with email gateways and Menlo. - Knowledge of Retention Labels & Policies. - Experience using Quest Migration Tools. Behavioral Traits - Strong customer communication and incident handling skills. - Ability to work independently and manage critical incidents. - Attention to detail and proactive troubleshooting mindset.

Total Experience : Total 8 years of experience in RPA Experience. Requirements : Require candidates SharePoint and Power Shell Scripting along with RPA. Experience : - 2 years of hands-on experience in UiPath Studio and UiPath Orchestrator out of total experience. - Power automates desktop tool (PAD) at least 2 years. Certifications : Good To Have : - PL-500 (Microsoft Power Automate RPA Developer). - PL-900 (Microsoft Power Platform Fundamentals. Roles and Responsibilities : - Responsible for developing Power Automate workflows using Power automate desktop tool (PAD). - Candidates should have an experience with Office 365 particularly SharePoint online such as workflow integrations, PowerShell scripting that will connect to Azure, MGGraph, SharePoint online. - Must be able to interact with various external data sources and perform CRUD operations. - Must be able to debug, develop and add new conditions/actions in existing & new workflows using PAD. - Ability to create business processes with out-of-the-box MS Flow /Automate. - Design end-to-end solutions that improve collaboration, productivity, and knowledge sharing. - Work directly with clients to support various projects and solutions. - Utilize problem-solving skills to understand client pain points and troubleshoot as challenges arise. - Identify areas and processes where Microsoft 365 can be better leveraged and facilitate process improvement. - Knowledge of Data verse and SQL is a Plus and experience customizing SharePoint lists is a Plus. Required Skills : - Ability to create business and IT processes with out-of-the-box and custom connectors with Microsoft Automate/Flow. - Ability to create and connect child flows. - Ability to leverage the use of Microsoft Power Automate or Azure Logic Apps. - A clear understanding of Power Automate functions and limitations. - Experience developing RPA with or within Microsoft Power Automate/Flow, Automation Anywhere, Blue Prisma, UI Path, etc. - Net development experience with familiarity with C#, ASP.Net MVC, Entity Framework, JavaScript, HTML, and CSS is a plus. - Creating PowerShell scripts is plus. - Presentation skills with a high degree of comfort with both large and small audiences. - Strong business-to-technology translation skills are essential for identifying ways to apply solutions to help clients increase business value and performance. - Exceptional verbal and written communication. Technologies : Power Flow/Automate, SharePoint Online, Microsoft Dynamics 365, MS SQL, PowerShell. Education : Preferably Bachelors degree or Equivalent.

Role Overview : We are seeking a highly skilled and experienced Messaging Administrator with strong expertise in Microsoft Exchange (20102019), Office 365, and email security (IronPort). The ideal candidate will be responsible for managing messaging systems, supporting hybrid email environments, and ensuring the performance, availability, and security of mail infrastructure. Key Responsibilities : - Administer, troubleshoot, and maintain Microsoft Exchange 2010, 2013, 2016, and 2019 environments. - Manage Office 365 environments including mailbox migrations, policy setup, and compliance. - Implement and maintain Cisco IronPort email security solutions. - Manage hybrid mail flow, connectors, and coexistence between on-premise and cloud platforms. - Resolve issues related to OWA, ECP, autodiscover, DAG, SSL certificates, and IIS. - Perform user and group management including DLs, public folders, and shared mailboxes. - Handle cases involving Azure AD Connect, ADFS, and SSO integrations. - Execute PowerShell scripts for Exchange and O365 automation. - Maintain email retention policies, eDiscovery, and compliance configurations. - Provide L2/L3 level support for escalated messaging incidents. Technical Skills Required : - Microsoft Exchange Server (2010/2013/2016/2019). - Office 365 & Exchange Online. - Cisco IronPort Email Security. - Azure Active Directory & Azure AD Connect. - Hybrid Mailflow configuration and troubleshooting. - PowerShell scripting for Exchange and O365. - Strong understanding of SMTP, MAPI, POP, IMAP, Outlook Anywhere. - SSL/IIS Management & Troubleshooting. - Windows Server (2012, 2016). Nice To Have : - Microsoft 365 certifications (MS-101, MS-200, 70-347). - Familiarity with email gateways and Menlo. - Knowledge of Retention Labels & Policies. - Experience using Quest Migration Tools. Behavioral Traits - Strong customer communication and incident handling skills. - Ability to work independently and manage critical incidents. - Attention to detail and proactive troubleshooting mindset.

Role Overview : We are seeking a highly skilled and experienced Messaging Administrator with strong expertise in Microsoft Exchange (20102019), Office 365, and email security (IronPort). The ideal candidate will be responsible for managing messaging systems, supporting hybrid email environments, and ensuring the performance, availability, and security of mail infrastructure. Key Responsibilities : - Administer, troubleshoot, and maintain Microsoft Exchange 2010, 2013, 2016, and 2019 environments. - Manage Office 365 environments including mailbox migrations, policy setup, and compliance. - Implement and maintain Cisco IronPort email security solutions. - Manage hybrid mail flow, connectors, and coexistence between on-premise and cloud platforms. - Resolve issues related to OWA, ECP, autodiscover, DAG, SSL certificates, and IIS. - Perform user and group management including DLs, public folders, and shared mailboxes. - Handle cases involving Azure AD Connect, ADFS, and SSO integrations. - Execute PowerShell scripts for Exchange and O365 automation. - Maintain email retention policies, eDiscovery, and compliance configurations. - Provide L2/L3 level support for escalated messaging incidents. Technical Skills Required : - Microsoft Exchange Server (2010/2013/2016/2019). - Office 365 & Exchange Online. - Cisco IronPort Email Security. - Azure Active Directory & Azure AD Connect. - Hybrid Mailflow configuration and troubleshooting. - PowerShell scripting for Exchange and O365. - Strong understanding of SMTP, MAPI, POP, IMAP, Outlook Anywhere. - SSL/IIS Management & Troubleshooting. - Windows Server (2012, 2016). Nice To Have : - Microsoft 365 certifications (MS-101, MS-200, 70-347). - Familiarity with email gateways and Menlo. - Knowledge of Retention Labels & Policies. - Experience using Quest Migration Tools. Behavioral Traits - Strong customer communication and incident handling skills. - Ability to work independently and manage critical incidents. - Attention to detail and proactive troubleshooting mindset.

Role Overview : We are seeking a highly skilled and experienced Messaging Administrator with strong expertise in Microsoft Exchange (20102019), Office 365, and email security (IronPort). The ideal candidate will be responsible for managing messaging systems, supporting hybrid email environments, and ensuring the performance, availability, and security of mail infrastructure. Key Responsibilities : - Administer, troubleshoot, and maintain Microsoft Exchange 2010, 2013, 2016, and 2019 environments. - Manage Office 365 environments including mailbox migrations, policy setup, and compliance. - Implement and maintain Cisco IronPort email security solutions. - Manage hybrid mail flow, connectors, and coexistence between on-premise and cloud platforms. - Resolve issues related to OWA, ECP, autodiscover, DAG, SSL certificates, and IIS. - Perform user and group management including DLs, public folders, and shared mailboxes. - Handle cases involving Azure AD Connect, ADFS, and SSO integrations. - Execute PowerShell scripts for Exchange and O365 automation. - Maintain email retention policies, eDiscovery, and compliance configurations. - Provide L2/L3 level support for escalated messaging incidents. Technical Skills Required : - Microsoft Exchange Server (2010/2013/2016/2019). - Office 365 & Exchange Online. - Cisco IronPort Email Security. - Azure Active Directory & Azure AD Connect. - Hybrid Mailflow configuration and troubleshooting. - PowerShell scripting for Exchange and O365. - Strong understanding of SMTP, MAPI, POP, IMAP, Outlook Anywhere. - SSL/IIS Management & Troubleshooting. - Windows Server (2012, 2016). Nice To Have : - Microsoft 365 certifications (MS-101, MS-200, 70-347). - Familiarity with email gateways and Menlo. - Knowledge of Retention Labels & Policies. - Experience using Quest Migration Tools. Behavioral Traits - Strong customer communication and incident handling skills. - Ability to work independently and manage critical incidents. - Attention to detail and proactive troubleshooting mindset.

Requirements : Require candidates SharePoint and Power Shell Scripting along with RPA. Experience : - 2 years of hands-on experience in UiPath Studio and UiPath Orchestrator out of total experience. - Power automates desktop tool (PAD) at least 2 years. Certifications : Good To Have : - PL-500 (Microsoft Power Automate RPA Developer). - PL-900 (Microsoft Power Platform Fundamentals. Roles and Responsibilities : - Responsible for developing Power Automate workflows using Power automate desktop tool (PAD). - Candidates should have an experience with Office 365 particularly SharePoint online such as workflow integrations, PowerShell scripting that will connect to Azure, MGGraph, SharePoint online. - Must be able to interact with various external data sources and perform CRUD operations. - Must be able to debug, develop and add new conditions/actions in existing & new workflows using PAD. - Ability to create business processes with out-of-the-box MS Flow /Automate. - Design end-to-end solutions that improve collaboration, productivity, and knowledge sharing. - Work directly with clients to support various projects and solutions. - Utilize problem-solving skills to understand client pain points and troubleshoot as challenges arise. - Identify areas and processes where Microsoft 365 can be better leveraged and facilitate process improvement. - Knowledge of Data verse and SQL is a Plus and experience customizing SharePoint lists is a Plus. Required Skills : - Ability to create business and IT processes with out-of-the-box and custom connectors with Microsoft Automate/Flow. - Ability to create and connect child flows. - Ability to leverage the use of Microsoft Power Automate or Azure Logic Apps. - A clear understanding of Power Automate functions and limitations. - Experience developing RPA with or within Microsoft Power Automate/Flow, Automation Anywhere, Blue Prisma, UI Path, etc. - Net development experience with familiarity with C#, ASP.Net MVC, Entity Framework, JavaScript, HTML, and CSS is a plus. - Creating PowerShell scripts is plus. - Presentation skills with a high degree of comfort with both large and small audiences. - Strong business-to-technology translation skills are essential for identifying ways to apply solutions to help clients increase business value and performance. - Exceptional verbal and written communication. Technologies : Power Flow/Automate, SharePoint Online, Microsoft Dynamics 365, MS SQL, PowerShell. Education : Preferably Bachelors degree or Equivalent.

Total Experience : Total 8 years of experience in RPA Experience. Requirements : Require candidates SharePoint and Power Shell Scripting along with RPA. Experience : - 2 years of hands-on experience in UiPath Studio and UiPath Orchestrator out of total experience. - Power automates desktop tool (PAD) at least 2 years. Certifications : Good To Have : - PL-500 (Microsoft Power Automate RPA Developer). - PL-900 (Microsoft Power Platform Fundamentals. Roles and Responsibilities : - Responsible for developing Power Automate workflows using Power automate desktop tool (PAD). - Candidates should have an experience with Office 365 particularly SharePoint online such as workflow integrations, PowerShell scripting that will connect to Azure, MGGraph, SharePoint online. - Must be able to interact with various external data sources and perform CRUD operations. - Must be able to debug, develop and add new conditions/actions in existing & new workflows using PAD. - Ability to create business processes with out-of-the-box MS Flow /Automate. - Design end-to-end solutions that improve collaboration, productivity, and knowledge sharing. - Work directly with clients to support various projects and solutions. - Utilize problem-solving skills to understand client pain points and troubleshoot as challenges arise. - Identify areas and processes where Microsoft 365 can be better leveraged and facilitate process improvement. - Knowledge of Data verse and SQL is a Plus and experience customizing SharePoint lists is a Plus. Required Skills : - Ability to create business and IT processes with out-of-the-box and custom connectors with Microsoft Automate/Flow. - Ability to create and connect child flows. - Ability to leverage the use of Microsoft Power Automate or Azure Logic Apps. - A clear understanding of Power Automate functions and limitations. - Experience developing RPA with or within Microsoft Power Automate/Flow, Automation Anywhere, Blue Prisma, UI Path, etc. - Net development experience with familiarity with C#, ASP.Net MVC, Entity Framework, JavaScript, HTML, and CSS is a plus. - Creating PowerShell scripts is plus. - Presentation skills with a high degree of comfort with both large and small audiences. - Strong business-to-technology translation skills are essential for identifying ways to apply solutions to help clients increase business value and performance. - Exceptional verbal and written communication. Technologies : Power Flow/Automate, SharePoint Online, Microsoft Dynamics 365, MS SQL, PowerShell. Education : Preferably Bachelors degree or Equivalent.

Role: Desktop Support Experience required :- 1 year minimum Please find the JD Provide first and second level technical support for hardware, software, network, and peripheral issues. Install, configure, and maintain desktops, laptops, printers, and other peripherals. Respond to support tickets, troubleshoot, and resolve technical issues in a timely manner. Support Windows OS environments (Windows 10/11), Office 365, Active Directory, and other business applications. Set up user accounts, manage permissions, and handle password resets using Active Directory. Assist in hardware upgrades and software installations as per IT policies. Perform regular system maintenance, updates, and patch management. Provide support for remote users via VPN or remote desktop tools. Document technical issues, solutions, and maintain knowledge base articles. Collaborate with other IT team members for network or server-related issues escalation. Ensure data security and implement IT best practices. Provide end-user training and guidance on usage of applications and hardware. Ensure compliance with company IT policies and procedures.

Role & responsibilities We are hiring a talented Enterprise Architect professional to join our team. If youre excited to be part of a winning team, Zensar is a great place to grow your career. You will be glad you made the right choice to join us. Responsible for the technical architecture applied for the implementation of the end to end Infrastructure, Cloud & Security Services (Wintel, Linux, DB, Storage, VWware, Citrix, Microsoft, Workplace, Office 365, Cloud, Security, SIEM etc.) Interacting with the Customer Enterprise Architect to ensure that the Services the Provider delivers are aligned with the reference architecture, architecture guidelines, principles, policies, and technology and service standards. Experience in large technology implementation, migrations & deployments Experience in coexistence or similar scenarios during company separation for seamless access to parent enterprise services Must have expertise in handling Applications and infrastructure architecture discussions with customer Develop a vision and roadmap for the Infra, Cloud & Security Services as directed by the customer that address the changing business and technical needs. Proactively bringing new and innovative technical and service solution suggestions to the customer, as required and defined in the Agreement. Ability to ensure that services and technology are compliant with internal and external rules and policies. Strong capability to research and develop new solutions to meet business requirements for technology and service architectures. Ability to understand and select tools to implement the service delivery performance measurements required for performance management. Training and experience in IT Enterprise Architecture including The Open Group Architecture Framework (TOGAF). 12+ years of experience in the Services and technologies for a small & large sized organization. TOGAF training would be desirable. IT technical certifications would be desired related to the in-scope components, tools, and services. A bachelor’s degree in business, technology, or related field. Preferred candidate profile

Job Description: Responsible for the technical architecture applied for the implementation of the end to end Infrastructure, Cloud & Security Services (Wintel, Linux, DB, Storage, VWware, Citrix, Microsoft, Workplace, Office 365, Cloud, Security, SIEM etc.) Interacting with the Customer Enterprise Architect to ensure that the Services the Provider delivers are aligned with the reference architecture, architecture guidelines, principles, policies, and technology and service standards. Experience in large technology implementation, migrations & deployments Experience in coexistence or similar scenarios during company separation for seamless access to parent enterprise services Must have expertise in handling Applications and infrastructure architecture discussions with customer Develop a vision and roadmap for the Infra, Cloud & Security Services as directed by the customer that address the changing business and technical needs. Proactively bringing new and innovative technical and service solution suggestions to the customer, as required and defined in the Agreement. Ability to ensure that services and technology are compliant with internal and external rules and policies. Strong capability to research and develop new solutions to meet business requirements for technology and service architectures. Ability to understand and select tools to implement the service delivery performance measurements required for performance management. Training and experience in IT Enterprise Architecture including The Open Group Architecture Framework (TOGAF). 12+ years of experience in the Services and technologies for a small & large sized organization. TOGAF training would be desirable. IT technical certifications would be desired related to the in-scope components, tools, and services. A bachelors degree in business, technology, or related field.

Role & responsibilities - Experience in Avaya IX Messaging, with capabilities on Windows Server, and familiarity with Microsoft Exchange and Office 365 administration. - It would be ideal for the engineer to understand SIP protocol and trunking configuration of Avaya Aura. -10 years of overall experience, and minimum two years of Avaya IX Messaging experience. -Experience on Avaya CM, Session Manager and AES is needed. -Capabilities with other Messaging products such as AVST / Opentext preferred. Interested candidates, please reach out to suganthi@servion.com Please apply only if your profile matches the requirements and you are available to join shortly.

Excellent communication skills Good attitude, punctual and disciplined Multitasking abilities Typing Speed must be above 30 words per minute Proven experience as a data entry clerk Excellent knowledge of word processing tools 2 Year -3 Year of experience with Office 365 (MS Office Word, Excel, etc.) Basic understanding of Databases Good command of English both oral and written and customer service skills Great attention to details

Develop and maintain solutions using Microsoft Power Platform, including SharePoint Online, Power Automate, Power Apps, and Dataverse. Integrate Power Platform solutions with Dynamics 365 (D365) to enhance business processes. Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions. Design, develop, and implement custom applications and workflows to automate business processes. Provide technical support and troubleshooting for Power Platform solutions. Stay updated with the latest Power Platform features and best practices.

Manage, monitor, and maintain IT infrastructure, ensuring smooth functioning of systems and networks. Handle all end-user devices, including desktops, laptops, printers, antivirus, and related hardware/software issues. Administer ITIL-based ticketing tools for incident and service management. Prepare and maintain MIS reports covering inventory, KPIs, tickets, and other IT operations. Configure, troubleshoot, and maintain basic networking components (LAN, WAN, WLAN). Ensure IT security best practices are followed across systems and networks. Provide basic support for network switches and wireless access points (WAPs). Manage backup and restore operations using Veeam Backup Software . Ensure compliance with IT policies, procedures, and security standards.

Preferred candidate profile Immediate to 15Days of Notice period or serving notice period Hyderabad only 1 - 3years exp Role & responsibilities Qualifications Required: • B. Tech, BE & Engineering Graduates • Technical troubleshooting, Strong Microsoft Office (Outlook, Word, Excel, Power Point), Lync, Windows and MAC operating systems, mobile device hardware and software, networking, video conferencing, Audio/Video, Telephony equipment, Active Directory administration will be an advantage. Preferred: • ITIL Certification • Microsoft MCITP Certification

Total Experience : Total 8 years of experience in RPA Experience. Requirements : Require candidates SharePoint and Power Shell Scripting along with RPA. Experience : - 2 years of hands-on experience in UiPath Studio and UiPath Orchestrator out of total experience. - Power automates desktop tool (PAD) at least 2 years. Certifications : Good To Have : - PL-500 (Microsoft Power Automate RPA Developer). - PL-900 (Microsoft Power Platform Fundamentals. Roles and Responsibilities : - Responsible for developing Power Automate workflows using Power automate desktop tool (PAD). - Candidates should have an experience with Office 365 particularly SharePoint online such as workflow integrations, PowerShell scripting that will connect to Azure, MGGraph, SharePoint online. - Must be able to interact with various external data sources and perform CRUD operations. - Must be able to debug, develop and add new conditions/actions in existing & new workflows using PAD. - Ability to create business processes with out-of-the-box MS Flow /Automate. - Design end-to-end solutions that improve collaboration, productivity, and knowledge sharing. - Work directly with clients to support various projects and solutions. - Utilize problem-solving skills to understand client pain points and troubleshoot as challenges arise. - Identify areas and processes where Microsoft 365 can be better leveraged and facilitate process improvement. - Knowledge of Data verse and SQL is a Plus and experience customizing SharePoint lists is a Plus. Required Skills : - Ability to create business and IT processes with out-of-the-box and custom connectors with Microsoft Automate/Flow. - Ability to create and connect child flows. - Ability to leverage the use of Microsoft Power Automate or Azure Logic Apps. - A clear understanding of Power Automate functions and limitations. - Experience developing RPA with or within Microsoft Power Automate/Flow, Automation Anywhere, Blue Prisma, UI Path, etc. - Net development experience with familiarity with C#, ASP.Net MVC, Entity Framework, JavaScript, HTML, and CSS is a plus. - Creating PowerShell scripts is plus. - Presentation skills with a high degree of comfort with both large and small audiences. - Strong business-to-technology translation skills are essential for identifying ways to apply solutions to help clients increase business value and performance. - Exceptional verbal and written communication. Technologies : Power Flow/Automate, SharePoint Online, Microsoft Dynamics 365, MS SQL, PowerShell. Education : Preferably Bachelors degree or Equivalent.