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Job Summary We are seeking an accomplished and highly experienced Quality Head with 15-20 years of progressive experience, primarily in a plant manufacturing environment. The ideal candidate will be a strategic leader responsible for overseeing all aspects of quality management systems, ensuring product quality, process compliance, and continuous improvement initiatives across our plant operations. This role requires a proven track record of implementing robust quality frameworks, driving operational excellence, and leading high-performing teams. Key Responsibilities Strategic Quality Leadership: Develop, implement, and maintain a comprehensive quality management strategy aligned with business objectives and industry best practices. Define and drive quality policies, procedures, and standards across all manufacturing processes and product lines. Lead the development and execution of quality objectives, targets, and KPIs for the plant. Quality Management Systems (QMS) Establish, maintain, and continuously improve the plant's Quality Management System (QMS), ensuring compliance with relevant international standards (e.g., ISO 9001, IATF 16949, GMP, AS9100, etc., as applicable to the industry). Oversee internal and external audits, ensuring timely closure of non-conformities and effective corrective and preventive actions (CAPA). Manage document control and record-keeping for all quality-related activities. Process And Product Quality Assurance Implement robust in-process and final product quality control measures, including inspection, testing, and statistical process control (SPC). Drive root cause analysis (RCA) for quality deviations, customer complaints, and internal non-conformances, implementing effective solutions. Collaborate with R&D, Production, and Supply Chain teams to ensure quality is built into product design, material selection, and manufacturing processes. Oversee supplier quality management, including audits, performance monitoring, and development initiatives. Continuous Improvement & Operational Excellence Champion a culture of continuous improvement using methodologies such as Lean, Six Sigma, Kaizen, and 8D problem-solving. Identify opportunities for process optimization, waste reduction, and efficiency gains through quality initiatives. Lead cross-functional teams on improvement projects aimed at enhancing product quality, reducing defects, and improving customer satisfaction. Team Leadership & Development Lead, mentor, and develop a high-performing quality team, fostering a culture of accountability, collaboration, and continuous learning. Conduct performance reviews, provide constructive feedback, and identify training needs for team members. Promote quality awareness and best practices throughout the organization. Compliance & Regulatory Affairs Ensure strict adherence to all relevant national and international quality standards, regulatory requirements, and customer specifications. Stay updated on industry trends, new technologies, and evolving quality standards to ensure proactive compliance. Reporting & Communication Prepare and present regular quality performance reports to senior management, highlighting key metrics, challenges, and improvement initiatives. Act as the primary point of contact for all quality-related matters with customers, suppliers, and regulatory A Master's degree or MBA is required. Experience: 15-20 years of progressive experience in Quality Management, with a significant portion (at least 10+ years) in a leadership role within a manufacturing plant Certified Quality Manager (CQM) or equivalent certification is highly desirable. Six Sigma Black Belt certification is strongly preferred. Lead Auditor certification for relevant QMS standards (e.g., ISO 9001, IATF 16949) is an advantage. Technical Expertise Required Skills & Competencies: In-depth knowledge and hands-on experience with various Quality Management Systems (e.g., ISO 9001, IATF 16949, GMP, AS9100, etc., based on industry). Proficiency in quality tools and methodologies: SPC, FMEA, MSA, PPAP, APQP, 8D, 5 Whys, Ishikawa diagrams. Strong understanding of Lean Manufacturing principles and their application in quality improvement. Experience with statistical analysis software and data interpretation. Leadership & Management Proven ability to lead, motivate, and develop large teams. Strong strategic thinking and problem-solving skills. Excellent decision-making capabilities under pressure. Ability to drive change and foster a culture of continuous improvement. Communication & Interpersonal Exceptional verbal and written communication skills. Strong presentation and negotiation abilities. Ability to build strong relationships and influence stakeholders at all Demonstrated ability to achieve measurable results in quality improvement and cost reduction. Strong analytical skills with a data-driven approach to problem-solving. (ref:iimjobs.com) Show more Show less
