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1.0 - 3.0 years

3 - 5 Lacs

bengaluru

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About Us: At Vahan, we are building the first AI powered recruitment marketplace for India s 300 million strong Blue Collar workforce, opening doors to economic opportunities and brighter futures. Already India s largest recruitment platform, Vahan is supported by marquee investors like Khosla Ventures, Y Combinator, Airtel, Vijay Shekhar Sharma (CEO, Paytm), and leading executives from Google and Facebook. Our customers include names like Swiggy, Zomato, Rapido, Zepto, and many more. We leverage cutting-edge technology and AI to recruit for the workforces of some of the most recognized companies in the country. Our vision is ambitious: to become the go-to platform for blue-collar professionals worldwide, empowering them with not just earning opportunities but also the tools, benefits, and support they need to thrive. We aim to impact over a billion lives worldwide, creating a future where everyone has access to economic prosperity. If our vision excites you, Vahan might just be your next adventure. We re on the hunt for driven individuals who love tackling big challenges. If this sounds like your kind of journey, dive into the details and see where you can make your mark. What You ll Be Doing IT Ticket Management: Perform first-level triage of IT tickets, assign priorities, and coordinate with outsourced vendors as needed. Network Monitoring: Monitor Wi-Fi dashboards daily, identify weak or dead zones, and escalate for resolution. Access Control: Manage office access systems, including adding/removing access cards, updating biometric entries, and handling door codes for onboarding/offboarding. Asset & Purchase Tracking: Oversee IT-related purchases, track requests through delivery, and maintain an updated utilization and asset report. Expense Monitoring: Track IT expenses against the allocated budget, flagging potential overruns early. Vendor Dependency Reduction: Over time, absorb more IT tasks internally to reduce reliance on external vendors and drive operational accountability. You ll Thrive in This Role If You Have prior experience in IT coordination, IT support, or office technology management. Are comfortable troubleshooting common IT issues and coordinating with vendors for resolution. Have strong organizational skills with attention to detail and process orientation. Are proactive, accountable, and capable of independently managing day-to-day IT operations. Thrive in a fast-paced, growth-stage environment with evolving needs. What We Offer Unlimited PTO: Flexibility and trust to manage your work-life balance. Comprehensive Medical Insurance: Robust healthcare plans for you and your family. Monthly Wellness Leaves: Regular breaks to recharge and focus on well-being. Competitive Pay & Growth Opportunities: A compensation package that reflects your impact, with ample opportunities for professional advancement.

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8.0 - 10.0 years

25 - 30 Lacs

chennai

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Job Summary: By joining us as Manager - Taxation, you will be responsible for all taxation related compliances including Direct Taxation (including international taxation), GST, Customs, and DGFT. You are expected to work with internal teams to advise on compliance and achieving qualitative outcomes. In This Role, Your Responsibilities Will Be: Process owner of overall tax compliance of the Company Identifies and leads implementation of process improvement opportunities to increase efficiency in the tax compliance process. Ensuring timely compliances, maintaining documentation and records related to tax filings, provisions, tax accounting, and other tax-related activities. Coordinate and handle tax audits and open litigations and communicate outcome to relevant collaborators. Collaborate with other teams, such as finance, legal and operations, to ensure alignment and coordination on tax matters. Identify and implement tax planning and optimization opportunities. Stay updated with changes in tax laws and regulations in India and proactively identify potential risks or opportunities for the organization. Identify tax areas where technology can be used as a tool to simplify and improve the existing processes and implementation thereof. Who You Are: You follow through on commitments and make sure others do the same, gain insight into customer needs and consider cultural and ethical factors in the decision-making process. For This Role, You Will Need: Good interpersonal and communication skills. Analytical skills with detail orientation Proficiency in Microsoft Office applications and the vital skills to optimally apply technology and systems specific to the department required. Understand the nature of the job requirements Excellent knowledge of tax accounting, tax compliance and all types of tax returns Good at meeting deadlines and solving problems Qualified chartered accountant/ Cost Accountant/ Company Secretary/ Law Degree with a post qualification experience of 8 - 10 years in handling tax matters (Direct and Indirect taxation), compliance, and litigation matters Our Culture & Commitment to You . We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers

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10.0 - 15.0 years

40 - 45 Lacs

gurugram

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Position Title: Infographics - Team Lead Design - CO - BF - 30580 26120 - JR161347 Job Family: MKT > Creative Design Shift: Job Description: Job Title Team Lead Design Requirement Type Full-Time Employee Job Location Gurugram Requirement Level Team Lead Hiring Manager Manager Primary Skill Infographics, Strong Visual Storytelling, PowerPoint, Excel, Sharepoint, strong communication skill, Video Editing and Graphic designing. Business Corporate Communications Skill Category Generic ABOUT ELEVANCE HEALTH Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states. A regular in Fortune 500 list, Elevance Health ranked 22 in 2022. Gail Boudreaux , President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 4th rank on this list. ABOUT CARELON Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system. Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers . Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective and efficient. OUR MISSION & VALUES Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More. Our Values: Leadership | Community | Integrity | Agility | Diversity JOB POSITION Carelon Global Solutions India is seeking a highly creative and meticulous Team Lead Design, who will be responsible for all design requirements for our leader communications. The incumbent will report to Manager Communications and must understand the design process, liaising with multiple stakeholders to understand the brief and deliver all in-house design requirements, while ensuring brand guidelines are followed. JOB RESPONSIBILITY Conceptualizing Visual Stories: Creating a clear and compelling narrative through visuals, considering the target audience and message. Data Interpretation: Analyzing data to identify key insights and translating them into visually engaging infographics. Designing Infographics: Using design software/tools to create visually appealing infographics that simplify complex information. Content Creation: Collaborating with content creators, writers, and subject matter experts to integrate visuals seamlessly with written content. Storytelling Techniques: Applying storytelling principles to engage and convey on an emotional level. Data Visualization: Proficiency in choosing appropriate chart types and visualization techniques to convey data effectively. Research: Staying updated with industry trends and best practices in data visualization and visual storytelling. Feedback Incorporation: Gathering feedback from stakeholders and incorporating revisions to improve the impact of visuals. Project Management: Managing multiple projects, deadlines, and resources effectively. Quality Control: Ensuring accuracy, consistency, and high-quality output in all visual materials. Data Security: Handling sensitive data responsibly and in compliance with data privacy regulations. Presentation Skills: Presenting visual content effectively to teams, clients, or the public. Keen interest in photography/video shoots/studio operations QUALIFICATION Bachelor s degree in design/marketing Degree in any Engineering Stream (Prefer: CSE, IT, ECE) EXPERIENCE At least 10 years of relevant experience Must have knowledge in Infographics. Well experienced in visual story telling. Understand health care, data insights especially in service experience area is a plus SKILLS AND COMPETENCIES Proficiency in graphic design software such as Adobe Illustrator, Photoshop, or similar tools to create visually appealing and effective infographics. Proficiency in MS PowerPoint, Excel and Sharepoint Ability for quick turn arounds on MS PowerPoint decks for the senior leadership Proven skills on MS Excel (to create charts and graphs from raw data) and Sharepoint Analytical mindset with good problem-solving skills Ability to interpret data and translate it into clear, informative visual representations. Very strong communication skills Detailed-oriented with strong documentation and tracking skills View challenges as opportunities and offer potential solutions The capability to tell a compelling story or convey a message through visuals and concise text. A keen interest in photography and video shoots Innovative thinking to come up with unique and engaging infographic concepts. Lead by example, modeling Carelon values in everything you do Familiarity with software and tools for creating and editing images, charts, and graphs. Flexibility to adjust to different design styles and adapt to overlapping working hours with US team. Effectively communicate with Onsite leads and managers for status, metrics, and issues on a regular basis Storyboarding: Planning the layout and flow of the infographic content before design. Provide and leverage data to guide decisions and influence partners Manage multiple, simultaneous tasks or requests with speed, accuracy, and agility Take personal responsibility for developing new skills and learning about the business Promote an open and inclusive culture where people of all backgrounds feel appreciated, engaged, and valued Train less experienced team members, either formally or informally, on work processes and industry knowledge Ask thought-provoking questions that help teammates think through problems Ask your manager and key stakeholders for feedback regularly on how you can be more effective Give timely, balanced, honest, and caring feedback to help develop others THE CARELON PROMISE Aligning with our brand belief of limitless minds are our biggest asset , we offer a world of limitless opportunities to our associates. It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate. This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging. LIFE @ CARELON Extensive focus on learning and development An inspiring culture built on innovation, creativity, and freedom Holistic well-being Comprehensive range of rewards and recognitions Competitive health and medical insurance coverage Best-in-class amenities and workspaces Policies designed with associates at the center EQUAL OPPORTUNITY EMPLOYER Reasonable Accommodation Our inclusive culture empowers Carelon to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work. If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form. Disclaimer: Offered designation titles differ* Job Type: Full time

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4.0 - 8.0 years

6 - 10 Lacs

chennai

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What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose To lead the team of Fraud SME Analysts to identify fraudulent Application / Transactions and minimize fraud losses, with best levels of customer experience. Role Accountability Application Fraud / Transaction Fraud Monitoring & Decisioning: Lead the team of fraud SME analysts to identify fraudulent application/transaction patterns across various attributes Ensure comprehensive alert review by the team by leveraging all available profile attributes, alternate sources of data, -ve databases, past patterns, and available online validation sources to identify anomalies and prevent fraudulent activity Analyze Fraud Modus Operandi & decisioning patterns to feed learnings for SOP improvement/updation Perform RCA of the identified/prevented frauds and share the same with the sampling/investigation team to unearth fraud syndicates in the market Conduct weekly sample audits of fraud analyst decisioning to drive adherence to SOPs & customer contact policies Stakeholder Liaisoning and Process Improvement: Liaison with internal stakeholders (Credit, Operations, CS) and external stakeholders (Merchants, Acquirers, Payment gateways, LEAs) to highlight fraud trends and take up hold / reverse disputed funds Monitor fraud trends and feedback the learnings/observations into the system and train people for process improvements Regulatory Adherence & KYC Compliance: Ensure adherence to regulatory compliance on KYC, transaction monitoring and fraud transaction reversals Coach the team on regulatory guidelines and ongoing changes in the compliance framework Measures of Success Productivity (No. of cases decisioned in a day) as per MOU, Fraud Decisioning Accuracy, TAT, Team VIC Penetration Fraud Catch & False Positives Completion of Critical Projects on Digitization & Automation as per agreed objectives 100% coverage on process training and certification for the team Process Adherence as per MOU Technical Skills / Experience / Certifications Core domain expertise in fraud risk management, underwriting and transaction monitoring Good industry connect & visibility on Industry forums to learn industry best practices & updates Competencies critical to the role Conflict Management Analytical Ability and Problem Solving Process Orientation Quality Orientation Qualification Graduate in any discipline from a reputed and recognized institute / University. Preferred Industry Banking / Financial Services /Consulting/Fraud Strategy/Ecommerce

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3.0 - 8.0 years

5 - 10 Lacs

hyderabad

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About Reputation Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more. Reputation continues to earn recognition as a trusted leader in both innovation and partnership. Most recently, the company was named an Inc. Power Partner , a distinction awarded to B2B organizations with a proven track record of helping clients thrive. Reputation was also officially Certified as a Great Place to Work , reflecting its commitment to cultivating a world-class culture that fuels long-term success for employees and customers alike. Why Work at Reputation Reputation has achieved substantial annual recurring revenue from Global Fortune 1000 companies and continues to grow worldwide. Weve secured significant funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including a major equity financing from Marlin Equity Partners in January 2022. Reputation is trusted by more than 250 partners, including Google, Meta, Yelp, Apple Business Connect, Healthgrades and Entrata. The platform is used by major automotive OEMs and thousands of their new vehicle dealerships. Additionally hundreds of healthcare systems and their locations, along with top property management firms have integrated Reputation within their organizations. Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed. Who thrives at ReputationManagers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck. Our Mission: Help businesses always know what their customers are saying about them and always act on that feedback. Responsibilities: Investigate and resolve advanced issues escalated from Tier I support. Analyse customer data, logs, and API interactions to diagnose and resolve issues. Collaborate with Engineering and Product to report bugs or unexpected behaviour. Mentor and assist Tier I team members to reduce recurring escalations. Update and improve internal documentation and knowledge base resources. Work closely with Customer Success on high-visibility client challenges. Qualifications: 3+ years in SaaS technical support or implementation. Bachelor s degree in a technical field or equivalent experience preferred. Ability to work a hybrid work schedule: 2 days in office on Tuesday and Wednesday (subject to change) Proficiency with tools like Postman, browser dev tools, and log analyzers required. Basic scripting knowledge (e.g., Python, JavaScript) required. Familiarity with APIs, JSON, and data-driven troubleshooting preferred. Experience using ticketing systems like Salesforce or Zendesk required. Proactive problem solver who thrives on getting to the root of complex issues. Strong communicator with the ability to break down complex topics for others. Team-oriented, willing to support colleagues and share your knowledge. Analytical thinker who takes initiative and follows through. Comfortable working across departments and adapting to different workflows. When you join Reputation, you can expect: Flexible working arrangements. Career growth with paid training tuition opportunities. Active Employee Resource Groups (ERGs) to engage with. An equitable work environment. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. At Reputation, we re committed to building a workforce that reflects a broad range of backgrounds, experiences, and perspectives. We believe that diversity strengthens our team, drives innovation, and helps us better serve our customers and communities. Through inclusive hiring practices and ongoing initiatives, we strive to create a workplace where everyone feels valued and empowered to contribute. Additionally, we offer a variety of benefits and perks, such as: Health Insurance & Wellness Benefits : Group Health Insurance: Medical Insurance with floater policy of up to 10,00,000 for employee + spouse + 2 dependent children + 2 parents / parent-in-laws Maternity Benefits : Medical insurance up to 75,000 INR, 26 weeks of leave for birth, adoption or surrogacy Life Insurance : Insurance at 3x annual cost to the company (Term Insurance, GPA) Accident/Disability Insurance : Insured at 3x base salary for permanent total disability, permanent partial disability and temporary total disability (GPA) OPD : of 7500 per annum per employee Leaves 10 Company observed holidays a year (Refer to the Holiday Calendar for the Year) 12 Casual/Sick leaves (Pro-rata calculated) 2 Earned Leaves per Month (Pro-rata calculated) 4 Employee Recharge days (aka company holiday/office closed) Maternity & Paternity (6 months) Bereavement Leave (10 Days) Car Lease: Reputation is offering a Car Lease Program that allows employees to lease a car with no upfront cost or down payment. They benefit from a fixed monthly lease rental and 20-30% tax savings.

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5.0 - 10.0 years

7 - 12 Lacs

hyderabad

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This role develops, manages, and implements regional and country Total Rewards plans, policies, and processes to ensure local fit of global programs, develop solutions for region/country-specific plans, optimize processes and vendors, and ensure alignment with global Total Rewards principles. This role will take the lead in deploying total rewards solutions working closely with multi-region and global leads and country/BU HR Business Partners in APAC. Total Reward programs includes compensation (for example: base pay, incentives, recognition, career framework), and benefits (for example: health, retirement, well-being, absence). The person in this role is business savvy, has a strong understanding of benefits theory, design, processes, and compliance, and a solid understanding of compensation key practices with a keen interest in understanding and communicating data, as well as developing models that support recommended approaches. This person must have the ability to balance multiple priorities, have analytical rigor, project management, and superior communication skills. Attention to detail is critical. Key Experience & Skills Bachelor s degree in HR, Business, Finance, or related field (Master s preferred). 5 10 years of progressive experience in compensation and benefits, preferably with regional APAC scope. Strong knowledge of APAC labor laws, statutory benefits, and regulatory frameworks. Experience in multinational organizations with matrix reporting. Strong analytical and project management skills, with proficiency in Excel and HRIS (Workday, SuccessFactors, or similar). Excellent communication and stakeholder management skills, with cultural sensitivity across diverse APAC markets. Must possess significant interpersonal and communication skills and is a team player who proactively seeks to find solutions Advanced qualitative, quantitative, analytical and project management skills Key Activities Compensation Partner with HR and business leaders to deliver market-competitive compensation programs. Manage annual salary review, bonus, and long-term incentive processes in APAC. Conduct market benchmarking and job evaluations to ensure alignment with business needs. Provide compensation consulting support for hiring, promotions, and retention cases. Monitor external market trends and provide insights on competitive pay practices. Benefits Design and manage regional benefits programs (medical, insurance, retirement, wellness, etc.), ensuring compliance with local regulations. Partner with global and local vendors/brokers to negotiate cost-effective, high-value benefits solutions. Drive employee communication and education on benefits programs to enhance employee experience. Lead benefits renewals and manage relationships with third-party providers. Total Rewards Strategy & Projects Act as a regional subject matter expert to local HR teams on total rewards. Support global rewards projects and adapt them for APAC (job architecture, leveling, pay ranges, equity programs). Contribute to M&A due diligence and integration activities within the region. Identify opportunities for process improvement and digital enablement in rewards. Governance & Compliance Ensure all compensation and benefits programs meet legal and regulatory requirements across APAC countries. Support audits and reporting requirements related to compensation and benefits. Maintain up-to-date knowledge of legislative changes impacting rewards. Ensure compliance and rigor in controls and governance; oversee end-to-end processes to optimize the employee experience and drive efficiency Actively manage and monitor total reward program financials and utilization to ensure they are operating as desired and on budget; collaborate with Finance, as necessary Develop functional requirements to design or improve upon total rewards related plans and processes; create and deliver associated training including tools and templates for regional/country application Act as the primary liaison for Total Rewards subject matter experts, HR stakeholders, HR Operations, and third-party providers to ensure deployment of solutions Participate in and oversee the delivery of mergers and acquisitions, including side-by-side rewards program comparisons and implementation of transition activities, as appropriate Key Capabilities Manipulate and analyze large data sets to distill insights and convey findings Communication of reward strategy outcomes in written and oral formats Ability to work independently and demonstrated ability to quickly assess and resolve issues, while translating complex information into understandable terms Lead teams, develop program plans, identify and mitigate risk Self-starter with demonstrated ability to prioritize and handle multiple tasks and projects simultaneously Demonstrated ability to effectively present information and respond to queries in a clear and concise manner Ability to analyze situations, generate alternatives and make sound recommendations to management

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3.0 - 5.0 years

5 - 7 Lacs

chennai

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Job Summary Join our Middle East and Africa team as Assistant Manager/Team Lead EPC projects who will manage Inside Sales business/People Management and use your engineering skills and Fisher Software to prepare engineering solutions for Control valves to large KOB1 & 2 EPC projects support for our clients/sales offices. You will also be responsible for preparing techno-commercial offers and addressing technical queries. This role is responsible for managing, training young engineers and ensuring optimum support for stakeholders. In This Role, Your Responsibilities Will Be: Leading a team of engineers, guiding and mentoring them. Train New hires and integrate them into the Middle East and Africa quote support team. Reviews the quotations prepared by team members, suggests cost saving opportunities wherever possible, and evaluates the best solution options. Driving team towards FCV MEA KOB1/2 business target for the financial year. To be an expert in sizing & selecting severe service, critical applications and guiding other engineers. Manage workload, performance review of sub-ordinates & manage metrices for the team Established as one of the contact points for specific EPC s/End users to send projects. Diligently maintain and report records of all work done. Check quotations based on MIB strategy made by less experienced engineers and document errors and act as a mentor in the team Monitor RDSL, PDSL, Productivity & RFT performance for the sales/regional teams supported Analyze RFQ scope & resource availability and commit to a deadline. Setting KRAs for direct reports and preparing an action plan to develop them as per their career aspirations Handle internal training programs Readiness for Inhouse engineer support Able to handle all severe service applications Independently handle Quote to commit process Experienced to handle TBE meetings with customers independently. Who You Are: Breakthrough thinking with a can-do attitude. Desire to work in an inclusive environment, proactively work across the organization in order to establish and achieve common goals. Actively assist in any assigned bid activities, to guarantee that the customer specifications are accurately understood, and that innovative and cost-efficient solutions are proposed. For This Role, You Will Need: A degree in engineering and experience in leading the team. In-depth knowledge and experience of control valves sizing & selection. Good interpersonal and communication skills Creating portfolios as evidence for your competency element as part of structured continued further education in engineering. Awareness of internal and industry standards as related to position responsibility. In Depth understanding of project specifications and commercial terms. Optimizes work processes and improves performance metrics (Preferred). Knowledge on MIB strategies related to product and project specifications Preferred Qualifications that Set You Apart: Degree in Mechanical / Instrumentation / Chemical / Metallurgical Engineering. Strong interpersonal skills and able to pitch the solution for applications. Excellent written and verbal communication skills. Ready to take up any new challenges. Min 8+ yrs Experience in Handling large projects and Inhouse engineering experience. KFLA competency: Manages complexity Collaborative Drives engagement Builds Effective Teams Our Culture & Commitment to You . .

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5.0 - 10.0 years

7 - 12 Lacs

bengaluru

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Senior Software Engineer I ( C#.Net) Senior Software Engineer I ( C#.Net), Software Engineering @ Bengaluru - Progress Careers Senior Software Engineer I ( C#.Net) Senior Software Engineer I ( C#.Net) Share this open position Job Summary We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy, and manage responsible, AI-powered applications and experiences with agility and ease. We re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Software Engineer I and help us do what we do best: propel business forward. As the Senior Software Engineer I, you ll be building and enhancing services that enable our customers to deploy industry-specific solutions. You ll be joining a team of engineers who are all highly skilled and great fun to work with. You will have to challenge existing thinking, bring on new technologies and solutions, and apply your experience to help us scale rapidly In this role, you will: This role will have ownership to proficiently design, develop, and maintain end-to-end software solutions, to deliver high-quality, scalable applications. Working across Full Stack Development: Working on the Front-end, Back-end, and everything in between. This role will be learning much more heavily on Back-end development. Takes pride in their work in delivering and deploying software applications that matter to your End-Users. Help to design, build, and roll out modern and consistent user experience across all devices with the best enterprise performance, modernization, and security. Working as part of an Agile software development team. Build solutions based on microservice design principles and repeatable processes. Engage in continuous learning, both on the job and through available technical training, to develop knowledge and skills Your Background: Bachelors/master s in computer science or equivalent field with 5+ years of demonstrated ability in developing SAAS applications 5+ years of experience building production-level web applications using React.js Proficiency in TypeScript , JavaScript (ES6+) , HTML5 , and CSS3/SASS . Deep understanding of React concepts like hooks , context API , React Router , and performance optimization . Strong experience with Dotnet core . Familiarity with testing libraries like Jest, React Testing Library, or Playwright. Experience with RESTful APIs , GraphQL, and web application architecture. Knowledge of build tools (Jenkins, Harness) and CI/CD pipelines. Strong problem-solving skills and the ability to break down complex technical problems. Excellent communication and team collaboration skills. Preferred Qualifications: Experience in working with C#, .NET Microservices, ASP .NET Core, and DevOps tooling or technologies. Experience in working with Cloud platforms: AWS or Azure. Experience with unit testing, integration testing, and end-to-end automation testing. Experience with continuous integration and continuous delivery (CI/CD). Strong Communication and interpersonal skills (Spoken and written). If this sounds like you and fits your experience and career goals, we d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with, and also to enjoy: Compensation Competitive remuneration package Employee Stock Purchase Plan Enrolment Vacation, Family, and Health 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave, casual leave, maternity leave, and paternity leave Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, and life insurance coverage Professional development reimbursement Interest subsidy on loans - either vehicle or personal loans. Apply now! #LI-SR1 #LI-Hybrid

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1.0 - 5.0 years

3 - 7 Lacs

jaipur, bengaluru

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Responsibilities: Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits Talk clients through a series of actions, either via phone, email or chat, until they ve solved a technical issue Properly escalate unresolved issues to appropriate internal teams Provide prompt and accurate feedback to customers Refer to internal database or external resources to provide accurate tech solutions Ensure all issues are properly logged Prioritize and manage several open issues at one time Follow up with users to ensure their IT systems are fully functional after troubleshooting Prepare accurate and timely reports Document technical knowledge in the form of notes and manuals Maintain jovial relationships with clients Taking ownership of customer issues reported and seeing problems through to resolution. Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Manage 24/5 Support in Rotational Shifts. Requirements and skills Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role. Hands-on experience with Windows/Linux/Mac OS environments. Hands-on (Basic/Fundamental) experience in Cloud (Azure/AWS) and additional certification is plus. Knowledge of Endpoint management systems (Any) Good understanding of computer systems, mobile devices and other tech products. Ability to diagnose and troubleshoot basic technical issues. Familiarity with remote desktop applications and Ticketing software/tools (eg. Salesforce,Jira). Excellent problem-solving and communication skills. Ability to provide step-by-step technical help, both written and verbal. BS degree in Information Technology, Computer Science or relevant field. Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus. Attention to detail and good problem-solving skills. Excellent interpersonal skills. Good written and verbal communication. Benefits and Perks at Rightpoint 30 Paid leaves Public Holidays Casual and open office environment Flexible Work Schedule Family medical insurance Accidental Insurance Life Insurance Gratuity Regular Cultural & Social Events including Diwali Party, Team Parties, Team outings, etc. Continuous Training, Certifications, and Learning Opportunities EEO Statement

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5.0 - 8.0 years

7 - 10 Lacs

bengaluru

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Welcome! Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once youve had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team! Duties and Responsibilities: Contribute to the design, development, and maintenance of scalable software systems. Write clean, efficient, and testable code following best practices. Participate in code reviews , technical discussions, and design sessions. Collaborate with cross-functional teams to deliver high-quality features on time. Troubleshoot, debug, and optimize application performance. Continuously learn and apply new tools, frameworks, and technologies. Basic Qualifications: Bachelor / master s degree in computer science, Computer Engineering, Software Engineering, Computer Information Science, or B Tech/BE/MTECH/MS in ECE or in CSE equivalent education required. At least 5 -8 years of active experience. Strong foundation in computer science fundamentals : data structures, algorithms. Hands-on experience in a JVM language (Java/Scala) ; functional programming in either of these languages . Scala would be an edge. Experience in software design, implementation, and debugging , including multi-threading and inter-process communication. Familiarity with Apache Kafka (messaging and persistence) and relational databases ( Postgres preferred ). Basic knowledge of Python (for unit/integration testing) and Ansible . Preferred Qualifications: Familiarity with modeling in YANG . Exposure to Scala libraries such as Cats Effect, Monix, or Akka. Experience with Agile/Scrum methodologies. Success Criteria: Good self-organization Self-starter, get things done mindset. Desire and ability to learn. Compensation & benefits: An opportunity to work on challenging technical problems in a collaborative environment. Guidance and mentorship from senior engineers. Competitive compensation and benefits. 18 to 23 annual leave entitlement Group medical insurance with coverage for family members. International exposure Strong team-oriented and friendly work culture Financial assistance to further education Access to Adtran University Access to various staff activities and events

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5.0 - 12.0 years

7 - 14 Lacs

bengaluru

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Welcome! Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once youve had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team! Duties and Responsibilities: Contribute to the design, development, and maintenance of scalable software systems. Write clean, efficient, and testable code following best practices. Participate in code reviews , technical discussions, and design sessions. Collaborate with cross-functional teams to deliver high-quality features on time. Troubleshoot, debug, and optimize application performance. Continuously learn and apply new tools, frameworks, and technologies. Basic Qualifications: Bachelor / master s degree in computer science, Computer Engineering, Software Engineering, Computer Information Science, or B Tech/BE/MTECH/MS in ECE or in CSE equivalent education required. At least 5 -8 years of active experience. Strong foundation in computer science fundamentals : data structures, algorithms. Hands-on experience in a JVM language (Java/Scala) ; functional programming in either of these languages . Scala would be an edge. Experience in software design, implementation, and debugging , including multi-threading and inter-process communication. Familiarity with Apache Kafka (messaging and persistence) and relational databases ( Postgres preferred ). Basic knowledge of Python (for unit/integration testing) and Ansible . Preferred Qualifications: Familiarity with modeling in YANG . Exposure to Scala libraries such as Cats Effect, Monix, or Akka. Experience with Agile/Scrum methodologies. Success Criteria: Good self-organization Self-starter, get things done mindset. Desire and ability to learn. Compensation & benefits: An opportunity to work on challenging technical problems in a collaborative environment. Guidance and mentorship from senior engineers. Competitive compensation and benefits. 18 to 23 annual leave entitlement Group medical insurance with coverage for family members. International exposure Strong team-oriented and friendly work culture Financial assistance to further education Access to Adtran University Access to various staff activities and events

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0.0 - 2.0 years

2 - 4 Lacs

panchkula

Work from Office

Role: Customer Service Associate Job Type: Seasonal Location: Work from Office, Panchkula, India Our mission at Amazon is to be Earth s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that s why you ll find we approach things differently here. You won t be asked to read from a script or learn dialogue by heart. Instead we ll provide you with the training you need to problem solve for our customers. You ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love. What will you do as a Customer Service Associate As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You ll be the first point of contact for our customers by answering their requests through phone, chat and/or email this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers. What are your hours This role requires working variable hours to match when customers need us most. You will work overnight/day/late shifts and your work week is minimum 40 hours . In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6am and 11 pm Sunday to Monday. You may be required to work national holidays . You will learn more about your exact schedule closer to your start date. What strengths will you bring Hard-working, articulate, and detail-oriented Friendly and customer-focused in every situation Ability to learn quickly and embrace change Comfortable multi-tasking in a high-energy environment. What benefits will you receive One of the great things about joining Amazon s Customer Service team is that you don t need past experience in customer service. You ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including: Medical insurance Pension plan Lifestyle benefits and retail discounts through our Amazon Extras program Expert training and ongoing opportunities to learn more and develop your skills If this role sounds like it s for you, then click on the link below to start the application process! You ll need to allow 3 hours to complete the full application, including assessments which will evaluate your suitability for the role. You will have the option to save your application during the process and return to it if necessary. We recommend using a laptop/desktop computer in order to get the best experience. If successful, we will contact you about next steps! Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Amazon offers accommodations for People with Disabilities throughout the hiring process and on the job. Discover equal opportunities and apply today for an inclusive workplace What qualifications do we need from you Minimum age: 18 years old Have the right to work in India Strong communication skills in English (both written and oral fluency) Experience working with a computer The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)

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0.0 - 2.0 years

2 - 4 Lacs

noida

Work from Office

Work from Office with Amazon Customer Service! Role: Customer Service Associate Job Type: Contractual Location: Work from Office in Delhi/Noida Our mission at Amazon is to be Earth s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that s why you ll find we approach things differently here. You won t be asked to read from a script or learn dialogue by heart. Instead we ll provide you with the training you need to problem solve for our customers. You ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love. What will you do as a Customer Service Associate As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You ll be the first point of contact for our customers by answering their requests through phone, chat and/or email this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers What strengths will you bring Hard-working, articulate, and detail-oriented Friendly and customer-focused in every situation Ability to learn quickly and embrace change Comfortable multi-tasking in a high-energy environment. What benefits will you receive One of the great things about joining Amazon s Customer Service team is that you don t need past experience in customer service. You ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including: Medical insurance Pension plan Internet allowance Lifestyle benefits and retail discounts through our Amazon Extras program Expert training and ongoing opportunities to learn more and develop your skills If this role sounds like it s for you, then click on the link below to start the application process! You ll need to allow 3 hours to complete the full application, including assessments which will evaluate your suitability for the role. You will have the option to save your application during the process and return to it if necessary. We recommend using a laptop/desktop computer in order to get the best experience. If successful, we will contact you about next steps! Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. What qualifications do we need from you Minimum age: 18 years old Have the right to work in India Strong communication skills in English (both written and oral fluency) Experience working with a computer The availability to work varying shifts from Monday to Sunday within the operating hours Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)

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7.0 - 12.0 years

9 - 14 Lacs

pune

Work from Office

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Join us on our journey for a better tomorrow. Your Role The Scrum Master is a Servant Leader that facilitates and coaches multiple Product teams throughout the IT delivery lifecycle, ensuring teams are working effectively in an Agile fashion to deliver high quality outputs. They act as an Agile champion to the broader organisation, coaching the Product team, IS function, and Business on the value of Agile methodologies and practices. To succeed, you will need Organises and facilitates key Product/Platform team ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives. Coaches the Product/Platform team to ensure ceremonies are effective, time-boxed, and all team members are actively participating. Guides the Product/Platform team through the application of Agile principles and best practices. Identifies and resolves obstacles to delivery and/or team performance (e.g., coordinating with stakeholders, resolving conflicts within the team). Promotes a safe and collaborative environment for the Product team to thrive in. Maintains, tracks, and reports on Product/Platform team progress, challenges, and changes; working with the Product Owner to resolve or improve Product team performance. This includes the maintenance of Product team artefacts (e.g., Burndown charts, Sprint backlog, time tracking). Supports the Product Owner in refining and maintaining the Product backlog (e.g., ensuring upcoming user stories are groomed). Proactively identifies and mitigates risks that may impact successful delivery (e.g., inter-Product dependent management). Acts as an SME on Agile methodologies and practices, liaising with Business and IS communities on the adoption of Agile best practices. Actively engage in organizational transformation efforts by aligning Scrum practices with business objectives, supporting leadership in driving agile maturity, and identifying opportunities for process improvements across teams. Mentor and coach Scrum Masters, guiding them in implementing Scrum best practices, resolving challenges, and fostering a culture of continuous learning. Lead by example in embracing agile principles, empowering teams to be self-organizing and high performing. Collaborate with other departments, leadership teams, and stakeholders to ensure that agile practices scale effectively and that cross-functional teams can deliver value faster, more predictably, and at higher quality. Skills / Knowledge / Experience 7+ years of experience as a Scrum Master, preferably in an environment that is new to Agile ways of working. Track record of coaching Product teams throughout the delivery lifecycle, with an ability to evidence delivery successes and overcoming obstacles. Significant understanding and hands-on experience of Agile methodologies. Certified Scrum Master (CSM) or other relevant Agile certifications (e.g., SAFe, Certified Product Owner) are preferred. Servant leadership and facilitation skills to develop Product teams. Strong ability to arbitrate and resolve conflicts, promoting a collaborative team environment. Able to inspire and motivate teams to achieve their goals and deliver high-quality increments. Understanding of financial and resource constraints. Effective communicator that is able to influence key Business and IS stakeholders on the value of Agile practices. Strong understanding of Agile tools and software (e.g., Jira, Confluence). Ability to coach junior Scrum Masters In return what we offer you The Atlas Copco Group serves customers through innovative compressors, vacuum solutions, generators, pumps, power tools and assembly systems. We are a global and diverse Group of many strong brands and around 34 000 employees representing different cultures in more than 180 countries. We have a wide range of positions so whatever your interests or area of expertise, we offer interesting challenges and the opportunity to grow. Passionate people create exceptional things. We believe in challenging the status quo, always looking for a better way. Our leading edge technology enables us to innovate for a sustainable future. We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere. Work-Life Balance: Policies that support a healthy balance between work and personal life. Career Growth Opportunities: Pathways for advancement and career development within the company. Company Culture: A positive and supportive work environment that aligns with your values. Paid Time Off (PTO): Vacation days, sick leave, and holidays. Hybrid work arrangement: 3 days in office Health Insurance: Coverage for medical insurance for employee, spouse and kids Competitive package: Competitive pay package Diverse by nature and inclusive by choice Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

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0.0 - 1.0 years

2 - 3 Lacs

kolkata

Work from Office

Sales Fresher Location: Kolkata, India Experience: Fresher (0 1 Year) Department: Sales About Us APPSeCONNECT is a next-gen Integration Platform that connects business applications, helping enterprises automate and scale effortlessly. We are growing fast and looking for energetic minds ready to dive into the exciting world of B2B SaaS sales. What You ll Do Learn and understand APPSeCONNECT s product, solutions, and value propositions. Research potential customers, market segments, and industry trends. Work with the sales team on lead generation, prospecting, and outreach activities. Assist in building and nurturing client relationships. Support in preparing sales pitches, presentations, and proposals. Coordinate with internal teams (Marketing, Customer Success, Product) to drive opportunities. Achieve defined learning milestones and gradually handle independent client conversations. What We re Looking For Recent graduate (any stream, preference for Business/Tech background). Excellent communication and presentation skills. High energy, curiosity, and willingness to learn. Good analytical and research skills. Comfortable with using digital tools, CRMs, and MS Office/Google Suite. Ambition to build a career in B2B SaaS sales. What You ll Get Make Friends & Fans - Work with zeal, get recognized, bond with like-minded people and witness your work impacting businesses positively across the globe! Work with the Best Minds - Your expertise matters! Get the opportunity to closely work with our founders. the leadership team, and gain knowledge from some of the best minds in the domain. Work and Play Together - Team Work-Vacations or Workcations on the house! Travel, stay, and slay with your team and get endless opportunities to bond, work, and explore together. Competitive compensation - Salary, Incentives, ESOPS Health is Wealth - Get company-wide medical insurance and health policies Interaction is the key - Have in-person gatherings, meetups, hackathons, and cultural events Keep Evolving - We organize learning and development programs to upskill employees State of the Art Infrastructure - We provide top-of-the-line equipment and the latest technology, both for in-office experience and our digital workplace. For, there should be no glitch amidst creativity! Office Timings - Hybrid & Flexible Location Kolkata

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6.0 - 10.0 years

8 - 12 Lacs

pune

Work from Office

In This Role, Your Responsibilities Will Be: Review and govern the overall security architecture of the products. Review Penetration test deliverable and mentor penetration test engineers to ensure quality deliverables Perform Security risk assessments / Penetration test for new products (Web Applications, Thick Client, IIoT Solutions, Cloud Solutions and Containers). Research latest security best practices when it comes to Applications /device/instrument/IoT, staying current on new vulnerabilities and threats . Define, update, and deliver software security patterns for consumption by software engineers. Participate in Scrum meetings to be the security voice of reason . Coordinate with BU Security Leads for penetration test engagements. Determine new test scenarios based on technological advancements and applicable industrial standards/regulations Work as functional leader to support ISO17025 test process and associated lab accreditation Who You Are: You are a detail-oriented and collaborative professional who thrives in a fast-paced Agile environment. You bring a strong understanding of QA methodologies and a passion for delivering high-quality software. Your ability to communicate effectively and work closely with cross-functional teams makes you a valuable contributor to product success. For This Role, You Will Need: Experience working with Vulnerability Analysis and Penetration testing of Container/ Microservices, IIoT / Cloud Solutions preferably for ICS domain. Experience working with Vulnerability Analysis and Penetration testing of Web Application, Web Services, Thick Client Applications preferably for ICS domain. Strong hands on experience in Vulnerability Research and Reverse Engineering. Experience with static and dynamic security analysis tools. Strong analytical skills and decision-making capabilities. Proven verbal and written communications skills along with great learning agility. Secondary Qualifications: Understanding of crypto standards and Cloud Architecture. Design Threat Modelling experience would be an added advantage. Strong hands on experience in secure C/C++ / JAVA / .NET code Review. Hands on experience of scripting language (Perl, Python, Shell etc.) to develop payloads. Understanding IEC62443 standard. Preferred Qualifications That Set You Apart: Bachelors or Masters degree in computer science or related field. 6 10 years experience in Cybersecurity related field. Cybersecurity certifications like OSCP will have added advantage. . .

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4.0 - 7.0 years

6 - 9 Lacs

pune

Work from Office

In This Role, Your Responsibilities Will Be: o Perform Vulnerability Analysis and Penetration testing of Web / Thick client / Mobile applications used in critical infrastructure o Provide appropriate mitigation actions for the identified vulnerabilities to development team o Analyze Static and Dynamic Code Analysis tools findings and share the appropriate inputs to the development team. o Work closely with the development team to validate and strengthen security controls. o Mentor junior Penetration Test engineers on test execution Who You Are: You are a detail-oriented and collaborative professional who thrives in a fast-paced Agile environment. Your ability to communicate effectively and work closely with cross-functional teams makes you a valuable contributor to product success. For This Role, You Will Need: Experience in Vulnerability Analysis and Penetration testing of Web / Thick client / API s / Mobile applications Hands on experience with different security pen test tools like Burp Suite, Kali Linux, DAST like App Scanner or similar other tools widely used for Penetration Test. Understanding of crypto standards, authentication and authorization systems. Understanding of security protocols (HTTPS, HSTS, TLS, SSH). Good analytical skills and decision-making capabilities. Proven verbal and written communications. o Secondary Qualifications: Knowledge of scripting language (Perl/Python/Shell etc. ) for exploit development. Familiar with OWASP Top10 and IEC62443 standard. Collaborative approach and experience of working with internal/external partners. Preferred Qualifications That Set You Apart: o B. Tech- Computer Engineering / MCA with 4-7 years relevant experience. o Cybersecurity Certification will have added advantages. . .

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3.0 - 8.0 years

4 - 9 Lacs

bengaluru

Hybrid

About Client Hiring for One of the Top most Prestigious Multinational Corporations!!! Job Title : Senior Process Analyst / Health care Qualification : Any Graduate Experience : 4 to 8 years Skills Required : Good communication skills Healthcare AR Calling Denial Management Provider Side RCM Physician Billing / Ambulance Billing / Hospital Billing - Medical billing Roles and Responsibilities : 1. Act as the primary point of contact for the branch (US onshore), providing comprehensive support. 2. Understand and implement US Health Insurance regulatory standards, guidelines, policies, and procedures. 3. Ensure end-to-end support of the policy lifecycle services. 4. Assume the role of Client Associate (~35 accounts) at the branch. 5 . Conduct end-to-end renewal activities as a US Health Insurance domain expert. 6. Coordinate with internal operations teams to complete renewal activities on time. 7. Handle queries effectively to minimize rework at the service center. 8. Identify risks and issues and navigate them to successful resolution. 9. Maintain strong time management and organizational skills. 10. Foster a positive relationship with onshore branch staff to enhance the overall customer experience. 11. Understand and complete renewal activities documentation, including Census, SBC, SPD, Carrier Proposals, Enrollment Materials, Contracts, Certificates, and Policies. Location : Mumbai / Bangalore CTC Range : Upto 10 LPA (lakh per annum) Notice period : Immediate to 30 days Shift Timings : US Shift Mode of Interview : Virtual Mode of Work : Hybrid -- Thanks & Regards, HR Manasa.S Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA. Direct Number: 8067432421 |manasa.s@blackwhite.in | www.blackwhite.in Whatsapp @9535352972 ( share ur resume) ********** DO REFER YOUR FRIENDS************

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1.0 - 6.0 years

2 - 4 Lacs

kolkata

Work from Office

SUMMARY Job Title: Customer Support Associate (Chat) Location: DLF2, Rajarhat, Kolkata Work Mode: Work from Office Shift: Rotational 24/7 shifts (5 days working, 2 rotational week offs) Salary: Up to 4.2 LPA (based on experience and last drawn CTC) NOTE:Only Kolkata candidates can apply. Freshers not eligible. Company Overview: Our client is a leading multinational telecommunications company headquartered in London. It is the UK’s largest provider of fixed-line, broadband, and mobile services, and also offers subscription TV and IT services globally. Requirements Minimum 1 year of experience in an international BPO (chat/email process) Strong command over English both written and verbal Knowledge of customer service principles and practices Basic technical knowledge is a plus Flexible to work in 24/7 rotational shifts Educational Qualification: Undergraduates, Graduates, and Postgraduates are eligible to apply Benefits Both side Cab + Incentives + Shift Allowances + High medical insurance coverage benefits Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

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0.0 - 1.0 years

2 - 4 Lacs

chennai

Work from Office

Job Summary As an AR Analysis Trainee at Maxenra, you will play a crucial role in maximizing client reimbursements by accurately analysing and processing medical claims. This role demands strong analytical skills, attention to detail, and effective communication to ensure timely resolution of outstanding claims and adherence to compliance standards. Job Requirements Education: Undergraduate Degree preferably in Arts or Science Skills: Strong communication skills (verbal and written) Good aptitude and analytical thinking Ability to work in a target-driven and quality-focused environment Roles and Responsibilities Maximize insurance reimbursements for US-based healthcare providers Analyze root causes of claim denials, underpayments, or delays Monitor and reconcile aged accounts receivable Follow up with US-based insurance carriers regarding unpaid or delayed claims Identify denial patterns and execute appropriate appeal strategies Collaborate with clinicians and practice owners to correct claim data Manage assigned receivables portfolio and ensure resolution of outstanding claims Perform denial follow-ups and initiate appeals as required Escalate complex collection issues to Team Leaders and seek guidance Perks & Benefits Meal allowance Annual Leave Performance based Incentives Medical insurance Additional Information This is a performance-based role with clear targets and quality benchmarks. Successful candidates will receive comprehensive training and mentorship to grow within the organization. If you'd like to learn more about this role, or if you're ready to apply, please contact Careers@maxernahealth.com . We look forward to hearing from you.

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1.0 - 7.0 years

4 - 5 Lacs

kolkata, mumbai, new delhi

Work from Office

SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline

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1.0 - 4.0 years

2 - 6 Lacs

kolkata, mumbai, new delhi

Work from Office

We are looking for a dedicated and resourceful HR Generalist to support the Head of HR in managing a wide range of human resources functions. This role will assist in implementing HR policies, overseeing recruitment processes, handling employee relations, ensuring compliance, and supporting performance management initiatives. The ideal candidate will bring strong communication skills, a solid understanding of HR practices, and the ability to work collaboratively in a fast-paced environment. Responsibilities include: 1. Recruitment & Talent Acquisition * Support Head of HR into end-to-end recruitment activities including job postings, resume screening, interview scheduling, and candidate communication for International Markets * Collaborate with department heads to understand manpower requirements and ensure timely hiring. * Maintain talent pipelines and support employer branding initiatives. * Assist in the implementation of recruitment strategies and candidate assessments. 2. Induction & Onboarding Experience * Facilitate the onboarding process to ensure a seamless experience for new hires. * Prepare and coordinate induction schedules, welcome kits, and initial documentation. * Conduct orientation sessions to familiarize new employees with company policies and culture. * Gather feedback from new hires and support continuous improvement of onboarding practices. 3. Employee Engagement & Relations * Support the planning and execution of employee engagement programs and events. * Assist in handling employee grievances, queries, and feedback in coordination with the Head of HR. * Promote a positive and inclusive work environment. * Maintain regular communication with employees to understand their concerns and boost morale. 4. HR Operations & Compliance * Maintain accurate and up-to-date employee records and HR documentation. * Manage leave records, attendance systems, and HRIS updates. * Assist with payroll inputs, verification, and coordination with the finance/payroll team for timely and accurate disbursement. * Support benefits administration, including medical insurance, reimbursements, and employee welfare programs. * Ensure adherence to labor laws, company policies, and statutory compliance. * Support internal audits and HR reporting requirements. 5. Strategic HR Support * Provide administrative and operational support to the Head of HR on strategic HR initiatives. * Participate in policy reviews, process improvements, and organizational development initiatives. * Collaborate with the Head of HR to evaluate training outcomes and measure return on investment (ROI) to ensure continuous improvement of L&D initiatives. * Act as a liaison between HR leadership and internal stakeholders for project follow-ups and implementation.

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1.0 - 3.0 years

3 - 7 Lacs

kolkata, mumbai, new delhi

Work from Office

We are looking for a proactive and empathetic Executive who will play a key role in nurturing Vahan Leads (VLs) as they progress from completing their 50th to 150th First Order Delivery. You will be the primary bridge between Cluster Team and the VL s in this critical early stage, handholding and providing personalized support, solving operational issues and accelerating their growth and engagement. What You ll Be Doing Accelerating Transition: Accelerate transition for relatively new VLs from 50FODs a month to 150FODs. Vendor Handholding: Act as a trusted partner to newly acquired VLs, guiding them through platform s best practices, incentive structures, clients processes, and performance levers. Performance Tracking: Monitor VLs delivery milestones, flagging drop-offs early, and proactively intervening to sustain and grow performance up to 150 FODs. This would involve keeping a track of VL s lead source, TC alignment and spread, and overall placements. Issue Resolution: Troubleshoot day-to-day queries and resolve blockers in real time largely through on-ground visits and wherever needed - remote support. Process Familiarity & Upskilling: Drive basic operational and behavioral training via 1:1 or group interventions (digital or physical) to strengthen retention. Data-Driven Nudges: Leverage internal dashboards and performance data to identify struggling vendors and execute targeted nudges. Feedback Loop: Collect and channel ground-level VL feedback to Head of Nursery POD and the respective Cluster Head. You ll Thrive in This Role If You: Have 1-3 years of experience in field operations, channel management, customer success, or community engagement. Are empathetic and approachable, able to build rapport quickly with blue-collar workers. Enjoy up-skilling and mentoring, especially with first-time platform users. Have strong problem-solving skills and the ability to think on your feet. Are data-conscious and comfortable using simple tools (Excel, G-Suite, dashboards) to track performance and insights. Are fluent in the local language relevant to your geography, besides English and Hindi. Are a self-starter and love being on the ground, building something from scratch.

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1.0 - 6.0 years

3 - 8 Lacs

gurugram

Work from Office

What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for managing a team of FTEs handling the process of Escalation Management/ Monitoring and RTA process. Role Accountability Coordinate with the operations team to receive inputs in regular Intervals to maximize Contact% & Retention% in the RTA process Conduct comprehensive Product refresher training for internal card one-calling Ensure that the right product information is passed on to the customer Ensure sending the retention cases to the operations team on a regular basis for card delivery and keep the aging of received data within parameters Manage wing-to-wing follow-up of the case and coordinate with stakeholders on the customer concerns on issues such as CPP Cancelation, Card upgradation / Degradation Related Issues and Annual Fee-related issues Manage CCRP Process Audit basis customer complaints to have better control on the process of Call listening Activity, (Defects/ No defects), MID basis Closed cases, BFD Calls validation ( BFD Positive/ BFD Negative/ Not Contactable cases) Ensure Reports are published to stakeholders on a weekly basis with complete feedback & Errors identified Share the best practice within the team for enhancement of retention % Conduct comprehensive Product refresher training with the team on a process improvement basis the call validation Ensure that all the escalations received from the BO/Social media/ombudsman/Chairman/MD/CEO escalations desk - Ensure a Recon tracker is maintained and reported Co-ordinate with the Sales team for Backcheck calls/ Evidence related to customer complaint Share the Complete RCA of the case with the stakeholder with evidence & Close the case with the concerned department Ensure compliance with functional processes to ensure Audit readiness for Internal and external audits Ensure process documentation and compliance adherence Measures of Success Timely closure of assigned case within TAT FTE/ NFTE Productivity Timely and accurate publication of MIS / business dashboards with retention % Adherence to Audit Compliances No adverse observations in internal/external audits Process Adherence as per MOU Technical Skills / Experience / Certifications Excellent understanding of Credit Card Sales & Operations process/audit and compliance policies, Excel. Experience in customer retention-related activities will be preferred Knowledge of the Audit process Competencies critical to the role Stakeholder management Analytical ability Detail Orientation Strategic Orientation Qualification Graduate in any discipline Preferred Industry Credit card or from Banking Industry

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2.0 - 6.0 years

4 - 8 Lacs

bengaluru

Work from Office

What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Area Sales Manager (ASM) in Distribution Sales vertical is responsible for sales of various SBI Card products in an assigned geography under one of the specified channels, through a large team of 50-120 NFTEs spread across geography on the defined POS and other distribution points or based at call centers on a tele sales process. The team comprises Relationship Executives (RE), Tele Sales Agents, Relationship Managers (RMs/TLs), Unit Managers and Back end team. This role of an ASM has the most enriched JD for any front line sales manager profile in the industry, owing to the scale of operatons and comprehensiveness, as supported by the role description mentioned below. Role Accountability Lead a team of NFTEs on PSA payroll comprimising of RMs, TL, RE & operations resources Effective coordination with WE function for right quality hiring, training of NFTE as per requirement, Placement of people as per skill sets/requirement of the distribution point Compliant management of PSA sites as per the Internal Audit guidelines of the organization Manage open market distribution points along with cobrand tie-ups and ensure cost viable delivery Stay abreast with competition moves and align sourcing stratgies, opening of new distribution points in accordance Ensure spread of field staff across the geography being managed in line with expansion of retail footprint and new customer acqusition Manage DSA/LG channel partners and scale them for a cost viable, profitable journey of both organization & the vendor Drive right sourcing mix in both field and tele setups focusing on new to business customer acqusition for maximised spends,growth Encourage increase of digital enablers example EKYC,VKYC, Perfois platforms for a better customer experience and smooth processing of the application Diligent controls in application processing at backend shop to ensure high conversion rates for maximised output Manage application processing TAT across levels of sales funnel to ensure faster disbursement of card to the customer Control early card attrition and keep it under desired levels of the organization Fair knowlegde to manage tele sales campaigns for high connect rates, maximised churning of data as per company policies Realtime processing, fulfilment & processing of digital-led applications for improvised customer experience Operate as per COA targets assigned and ensure productivity of team is in line Sales processes to be conducted across funnel as per said compliance norms of the organization Frequent field & location visits for F2F connect with the sourcing teams Conduct frequent skip, one-o-one sessions with NFTEs for better team connect Measures of Success Achievement Of MOU Goals New Accounts Premium Accounts Insurance Cross-Sell COA 4 MOB Attrition % Digital Sourcing % Conversion Of Leads: Inward rate % - Inward to soft approved for both No doc & With doc portfolios Stake Holder Management: Close collaboration with WE, Operations, FCU, IT & Marketing teams VOC From Partners across formats of operations Complaints resolution: Effective complaint channelizing and resolution on escalations, ensure all complaints are addressed as per agreed SLA/TAT Compliance: Ensure sales compliance guidelines @ PSA level are adhered to Technical Skills / Experience / Certifications NA Competencies critical to the role Sales Management, Team Handling, Relationship Management, Analytical skills Qualification Graduate/PG (Preferrably) from any recognized and reputed Institute Preferred Industry BFSI/Telecom/Any retail sales FMCG, CD etc.

Posted 1 week ago

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