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3.0 - 7.0 years
5 - 9 Lacs
gurugram
Work from Office
About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees. Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees. Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose The financial, reputational and regulatory impact of having SBIC s critical assets stolen or damaged can be catastrophic. Anyone with trusted access can exploit the vulnerabilities that protect critical assets, causing millions of dollars of damage. This role is specific to manage all identified/known threat vector of information leakage either deliberately or inadvertently This is a technical & solution oriented expertise role in Data Leakage Prevention control to bring-in product and solution level skills on DLP platform, run & maintain overall platform, assuring deployment across egress points and investigate Data-Leakage-Incidents as & when required. Role Accountability Manage existing Data Leakage/Loss Prevention Program, refresh update/design change, policy configuring & data leakage investigations. Work with DLP Program/ Product vendors to update/he DLP tools, technology, and processes. Including identification, assessment of tools, technology, partners/ vendors Understand and follow the incident response process through event escalations, ensure DLP alerts are investigated, responded, and actioned on time. Collaborate with internal control and support teams such as Compliance, HR, business functions. Participating as an individual contributor on a team in the deployment of a Data Classification, Data Discovery, Data Marking, and DLP solution Assist with the development and testing of proposed DLP solutions. Interface with system owners to coordinate new endpoint deployments. G-Work with cross-functional teams to integrate DLP systems with other solutions like SIEM, NAC and Vulnerability Management H-Perform operations and maintenance tasks such as patching and upgrades on all DLP system components. Respond to troubleshooting tickets associated with DLP and Data masking, Information Rights management solution. Manage e-discovery program for Data-at-rest, PII Discovery Scan for PCI-DSS and Data Privacy requirement and Information Rights Management Measures of Success Uptime of DLP Platform, implementation, upgrade and life-cycle management Development and maturity of DLP Policies & False Positives under acceptable threshold Delivery of project plans, milestone updates, presentations, assessment reports and communications to senior management and other relevant stakeholders. KPI/KRI is as per defined threshold Technical Skills / Experience / Certifications Clear understanding & Hands-on experience on Data Leakage Prevention Platform including Infra & Content Management & Leakage Threat Vector Good understanding of DLP solutions, preferably from Symantec / Broadcom, Data Classification, IRM etc. Experienced with deployment, maintenance, and operations of one or more DLP solutions on endpoint, web, and email. Good analytical, troubleshooting, and problem-solving skills Ability to present information to management & stakeholders (Internal & external) Good verbal and written communication skills Ability & willingness to work in 24*7 operations/support as required by organization. Bachelor s Degree or advanced course in Computer Science or Information Security related areas DLP Product OEM Certification on related technology Prior experience in DLP solution management & understanding of Data-in-use, Data-in-motion & Data-at-rest. Competencies critical to the role Demonstrate skills to achieve stated objectives. Demonstrate communication skills to address different audiences. Demonstrate self-starter with ability to gain required knowledge in dynamic environments and remain up to date on cutting-edge technologies. Demonstrate teamwork & collaboration. Demonstrate analytical, troubleshooting, and problem-solving skills. \ Qualification Bachelor s Degree or advanced course in Computer Science or Information Security related areas Preferred Industry BFSI / NBFC /E-commerce/IT & ITES / Telecom
Posted 2 weeks ago
0.0 - 2.0 years
2 - 3 Lacs
hyderabad
Work from Office
Overview Of Providence At Providence, we use our voice to advocate for vulnerable populations and needed reforms in health care We pursue innovative ways to transform health care by keeping people healthy, and making our services more convenient, accessible and affordable for all In an increasingly uncertain world, we are committed to high-quality, compassionate health care for everyone?regardless of coverage or ability to pay We help people and communitiesbenefit from the best health care model for the future?today, Together, our 119,000-plus caregivers/employees serve in 51 hospitals, more than 1000 clinics and a comprehensive range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington in United States, Providence Information Service (commonly known as Information technology) is aimed to digitally enable our vision of Health for a better world We make use of multiple technological stack spread across Microsoft, Oracle, JAVA, Python and many new open sources, Providence Global Centre recently launched in Hyderabad, India as Global Capability Centre for Providence looking to leverage the India talent to help meet our global vision and scale our Information Services and products to the world of Cloud, Job Responsibilities The ServiceNow lead developer will be responsible to partner with the ServiceNow business analyst and development team to transform the requirements into a viable solution, E xperience 6-9 years , Responsibilities 6-9 yearsexperience in ServiceNow Product suites in developing and designing solutions in Service Operations Workspace, Employee Center (EC) Pro, ITSM, Service Request fulfillments, Mobile Solutions, and Service Portfolio Management (SPM), Analyze business problems to design and document solutions up front with technical and creative teams During requirements sessions, provide recommendations to streamline and optimize processes, align with the overall framework, Prepare technical documentation for requirements, including form layout, fields, and workflows, Partner with the ServiceNow business analyst and development team to determine the best technical solution to address the requirements, Perform testing in pre-Prod environments to ensure that the documented requirements are met Defines test cases and acceptance criteria, Assist with the development and delivery of end user training, Perform lead solution activities related to the continued growth of the ServiceNow deployment, Responsible for handling support and enhancement requests of respective modules work, Perform code reviews and ensure standard practices are followed, Understand corporate strategic plans and fundamental business activities of the Providence, Skills Experience with development and implementation of Experience in configuring and customizing Service Operations Workspace to enhance operational efficiency and agent productivity, Expertise in implementing and customizing EC Pro to deliver a unified, user-friendly employee experience portal, Knowledge of integrating EC Pro with HR, IT, and other enterprise services for seamless cross-functional experiences, Extensive experience in designing, developing, and managing ServiceNow Service Catalogs to deliver user-friendly, automated service request processes, Experience in leveraging ServiceNow Mobile Studio to create intuitive, user-friendly mobile experiences for employees and agents Expertise in configuring and managing Idea, Demand, Project, Timecard management to align IT services with business objectives, Knowledge of Orchestration for automating IT processes and integrating with external systems via REST/SOAP APIs, Good hands-on scripting, ACLs, business rules, portal development Quick thinker, technical consultant and great coding skills Effective prioritization, negotiation skills and high energy Excellent communication skills (both written and verbal) with strong presentation and facilitation skills at all levels in the organization (from individual contributor to executive level), Strong interpersonal skills Ability to build positive relationships with key stakeholders, Strong analytical and problem-solving skills Knowledge of agile methodology and ITIL is must,
Posted 2 weeks ago
3.0 - 7.0 years
10 - 14 Lacs
bengaluru
Work from Office
About Us Observe AI is transforming customer service with AI agents that speak, think, and act like your best human agents?helping enterprises automate routine customer calls and workflows, support agents in real time, and uncover powerful insights from every interaction, With Observe AI, businesses boost automation, deliver faster, more consistent 24/7 service and build stronger customer loyalty, Trusted by brands like Accolade, Prudential, Concentrix, Cox Automotive, and Included Health, Observe AI is redefining how businesses connect with customers?driving better experiences and lasting relationships at every touchpoint, The Opportunity The security team at Observe AI is responsible for securing our application platform, cloud infrastructure, and IT systems to protect Observe AI and its 80 million Community members This is the founding member of Infrastructure/Cloud security As a founding member, you will be reporting to the VP of Information Security and getting to design and implement cloud/infrastructure security from scratch You will work with other security and infrastructure teams to create secure access, networks, defence in-depth, IAM, vulnerabilities, and misconfigurations across OS, Infra and cloud You will work closely with security operations/incident response teams to provide technical leadership You will also mentor other junior infrastructure security professionals, What Youll Be Doing Develop and document the policies, security reference architectures, design patterns, roadmap Design and develop Secure access and networks to production environments Provide technical leadership and work with corporate IT to implement security in the corporate environment Implement defence in-depth, network segmentation to minimize impacts Design and re-architect AWS infra to achieve network segmentation, deep packet inspection, firewalls, VPNs, VPCs etc Provide technical leadership and infuse security in the infra/network designs across AWS cloud, SAAS applications, IT and others Identify tools and technologies to scan networks, OS and other infra to find vulnerabilities and work with SRE to remediate them Provide technical leadership to Security operations Represent Infra security in PCI, SOC, ISO, HITRUST and other audits Keeping up to date with latest network and infrastructure security trends and best practices Partner with other engineers and architects to make sure the proposed designs meet both business and security requirements Collaborate with other stakeholders across the organization to integrate and keep up to date on the latest infrastructure designs Review corporate IT network and security controls to come up with improvements regularly What You Bring To The Role 9+ Years of experience across Software engineering, network security, and AWS Security Proven track record as an experienced Infrastructure Security designer and implementing secure Cloud, networks, and corporate IT infrastructure Experience working at a SAAS product company Experience leading infrastructure security teams or security focussed SRE teams Robust understanding of Network designs and protocols, it is good to have CCNA and other network certifications Ability to multi-task and run multiple projects Being comfortable with working off times (security incidents cannot be planned) Ability to make process under ambiguous situations without clarity First-hand experience with major cloud providers, specifically AWS Experience in large-scale systems and N-tier architectures Excellent communication skills What You Can Expect Excellent medical insurance options and free online doctor consultations Yearly privilege and sick leaves as per Karnataka S&E Act Generous holidays (National and Festive) recognition and parental leave policies Learning & Development fund to support your continuous learning journey and professional development Fun events to build culture across the organization Flexible benefit plans for tax exemptions (i-e Meal card, PF, etc) Our Commitment to Inclusion and Belonging Observe AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy Observe AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind, We welcome all people We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals We seek to hire, develop, and retain talented people from all backgrounds Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply, If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe AI, we encourage you to apply For more information, visit observe ai,
Posted 2 weeks ago
1.0 - 6.0 years
2 - 3 Lacs
chennai, bengaluru
Work from Office
Job Title : Financial Counselor Inside Sales (On-Roll Position) Location : Bangalore & Chennai Company : [Company Name Leading Medical Loans & Micro-Insurance Provider] Vacancies : 30 Job Type : Full-time | On-Roll Job Summary : We are seeking dynamic and goal-oriented Financial Counselors with strong experience in direct/face-to-face sales to join our growing team. In this role, you will counsel customers about our financial products, including medical loans and micro-insurance plans , and assist them in making informed decisions. Key Responsibilities : Engage with walk-in or referred customers and explain product offerings effectively Conduct detailed financial needs assessments and recommend appropriate solutions Build strong customer relationships and ensure high levels of satisfaction and trust Follow up on leads, close sales, and achieve monthly revenue and conversion targets Maintain accurate records of customer interactions, transactions, and sales Collaborate with internal teams to ensure smooth processing and customer onboarding Participate in ongoing training and product updates to remain informed about offerings Candidate Requirements : Experience : Minimum 1 years in direct or face-to-face sales (Banking industry) Qualification : 12th Pass or higher Age : 25+ years Strong communication, interpersonal, and negotiation skills Proven track record in achieving sales targets Self-motivated, disciplined, and customer-focused Basic computer literacy (CRM usage, reporting, etc.) Compensation : CTC : 2.5 3.5 LPA Incentives : Lucrative performance-based incentives Selection Process : Round 1 : Telephonic Screening Round 2 : In-Person Why Join Us? Be a part of a high-growth company improving access to healthcare Transparent incentive structure and career growth opportunities On-roll job with benefits and structured training Interested can contact asap Best regards Sandhya HR 7013962851
Posted 2 weeks ago
0.0 - 5.0 years
0 - 2 Lacs
kolkata
Work from Office
SUMMARY Hiring freshers for customer support role in a leading KPO company in Kolkata, salary upto 18k inhand Job Location: Kolkata (Work from Office) NOTE: Only Kolkata candidates can apply. Key Responsibilities: Handle international customer queries related to medical billing. Ensure high levels of accuracy and compliance with medical billing regulations. Maintain and update customer records in the system. Deliver exceptional customer service and ensure prompt issue resolution. Meet process-driven quality and productivity targets . Requirements Eligibility Criteria: Education: Undergraduates & Graduates both can apply. Experience :Only freshers can apply. Communication Skills: Excellent English communication is mandatory (verbal & written). Benefits Perks & Benefits: Cab Facilities for employees. Sat/Sun fixed off PF/Medical insurance coverage IJP- Internal job promotion opportunity Incentive over and above the salary
Posted 2 weeks ago
1.0 - 5.0 years
4 - 6 Lacs
hyderabad
Work from Office
Greetings From Scorelabs Inc! Dealing with patients health care related documents Ensuring error free processing of pre authorisation within agreed TAT (Turnaround time) Entering accurate information into the application defined by the organization Required Candidate profile TPA Experience Claims Processor Qualification (BAMS Or BHMS Or MBBS) BDS ,BPT,MPT Also Ok but person Should have 1 Year Of Under Writing or Medicl Scribing Hr Gowthami - 7842272470
Posted 2 weeks ago
2.0 - 7.0 years
5 - 9 Lacs
hyderabad
Work from Office
Review all brand mentions, comments, and direct messages across various platforms to gauge public sentiment and identify any emerging trends or issues. Response to comments, questions, and concerns in a timely and professional manner. Collaborate with customers to ensure responses align with brand and customer loyalty. Provide feedback and updates to the Operations, Customer Success, and Managed Services teams. Manage projects under tight deadlines. Additional duties as assigned.
Posted 2 weeks ago
3.0 - 8.0 years
2 - 6 Lacs
bengaluru
Work from Office
Following our Business Code of Conduct and always acting with integrity and due diligence Identifying operational improvements and finding solutions by applying CI tools and techniques Responsible for completing tasks and transactions within agreed KPIs Knows and applies fundamental work theories/concepts/processes in own areas of work Planning micro(product) or macro(category) layouts and adjacencies for stores in line with agreed principles and strategies Using Space and Floor Planning tools to create and maintain high quality plans for stores Keeping self up to date with process changes Following the defined Quality Assurance Processes and framework
Posted 2 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
kolkata
Work from Office
Developing 0-to-1 categories by selling raw materials to ferroalloy, refractory, and foundry raw material manufacturers. Developing 0-to-1 categories by selling non-ferrous alloys, ingots, and materials to non- ferrous foundries, as well as primary and secondary steel manufacturers. Developing 0-to-1 categories by selling niche raw materials to primary and secondary steel manufacturers. Work closely with procurement and operations teams to align supply, pricing, and delivery. Achieve revenue targets through B2B sales and trader/channel partnerships. Track and report product performance, customer feedback, competitor activity, and market intelligence. Maintain disciplined CRM updates on pipeline progress, quotations, and revenue conversion.
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
ahmedabad
Work from Office
Position Overview The Customer Service & Brand Engagement Team Lead will oversee the daily operations of ZURU s Customer Service, Influencer Coordination, and Social Media teams based in India. This role focuses on ensuring the team is hitting KPIs, maintaining service quality, and fostering seamless collaboration with the New Zealand-based Brand Engagement team. The position is people-management heavy, ensuring efficient scheduling, leave management, and performance oversight. Roles & Responsibilities Team Leadership & People Management Lead and manage the India-based Customer Service, Influencer, social and Claims team members. Oversee workload distribution to ensure KPI achievement across all verticals. Approve and manage annual leave, shift scheduling, and roster planning to maintain optimal coverage. Monitor and report on individual and team performance metrics. KPI & Performance Management Ensure all Customer Service, Content Scheduling, Influencer Research and Claims SLAs are met or exceeded. Track and report on consumer feedback, VOC s, influencer/creator management, social media management monthly. Provide feedback and coaching to team members where required (operational, not strategic). Cross-Regional Collaboration Act as the primary operational link between the India-based team and the New Zealand Brand Engagement team. Share regular progress updates, performance reports, and escalations with the NZ team. Support NZ-based leads in implementing strategies and process improvements. Operational Excellence Ensure adherence to existing SOPs, workflows, and escalation processes. Flag any operational issues, gaps, or resourcing concerns to the NZ team and Indian HR. Coordinate with NZ stakeholders to align on priorities and capacity planning. Skills & Experience 3+ years Proven team leadership experience in a customer service, claims, or influencer coordination environment. Strong organisational skills with the ability to manage multiple priorities and schedules. Excellent communication skills, including cross-cultural collaboration. Proficient in KPI tracking, reporting, and operational problem-solving. Strong interpersonal skills with the ability to build team morale and accountability. Ability to work in a fast-paced, global business environment. What do we Offer Competitive compensation Medical Insurance for self & family Training & skill development programs Work with the Global team, Make the most of the diverse knowledge Several discussions over Multiple Pizza Parties
Posted 2 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
mohali
Work from Office
We are looking for a skilled SQL Developer to design, develop, and maintain efficient database solutions. The ideal candidate will have strong expertise in writing complex SQL queries, optimizing performance, and collaborating with cross-functional teams to support business and data needs. Key Responsibilities Write complex SQL queries, joins, and subqueries for reporting and data analysis. Develop and maintain stored procedures, views, functions, and triggers. Optimize existing queries and perform performance tuning to ensure efficiency. Design and maintain relational database systems (SQL Server). Collaborate with Development, BI, and Business teams to gather and fulfill data requirements. Ensure data integrity, security, and consistency across databases. Provide support for ETL processes and data integration workflows (if required). Prepare documentation and maintain best practices for database development. Requirements Work with relational databases like SQL Server and DB2. Design and optimize database schemas. Write efficient SQL queries. Collaborate with senior developers and cross-functional teams. Maintain records of data interactions and analyze data. Handle customer queries on Chat and E-mails. Maintain records of the conversations with the customer and analyze the data. Handling customer queries on Chat and E-mails. SourceMash Technologies is a leading solution provider for internet-based applications and product development since 2008. Be a part of our company that is facilitated by highly skilled professionals dedicated to providing total IT solutions under one roof. We offer remarkable services in the areas of Software Development, Quality Assurance, and Support. An employee welcome kit, like Custom Notepad, T-Shirt, Water Bottle etc. , is also included in employee welcome packages onboard. SourceMash Technologies offers the best employee health insurance benefit to their employees family members under the same policy. Annual leaves are paid at the payment rate in the working period before the leave, and no untaken leaves can be considered part of the mandatory notice periods. F-384, Sector 91 Phase 8-B, Industrial Area Mohali, Punjab 160055, India Tel: +91 9115 592606 159/37 Sermmit Tower Sukhumvit Soi 21, Suite 2301 Wattana, Bangkok 10110, Thailand Tel: +66 2180-6103 Block B, Bridge Tech Park, No. 134/1 & 134/2 Pattandur Agrahara, Whitefield Post, Bengaluru 560066, India 88 Queens Quay West RBC Waterpark, Suite# 2500
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
bengaluru
Work from Office
About Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe. Job Description At Tekion, were revolutionising the automotive retail industry by bringing consumer-grade design to enterprise software. Our 70+ designers tackle extraordinary complexity creating seamless experiences that connect OEMs, dealers, and customers across the entire automotive journey. We believe powerful software doesnt have to be complicated, and were proving that B2B products deserve the same design excellence as the best consumer apps. Join us in transforming how millions of people buy and service vehicles through the power of exceptional design. Were seeking a Product Designer II who can independently drive design solutions for product features. Youll work closely with product managers and engineers to deliver user-centered designs that balance user needs with business goals. Key Responsibilities Own end-to-end design process for assigned features and projects Conduct user research, including interviews and usability testing Create user flows, wireframes, and high-fidelity designs Present design concepts and rationale to stakeholders Collaborate with cross-functional teams throughout the product development cycle Contribute to and help maintain our design system Analyse metrics and user feedback to iterate on designs Skills and Experience 3-5 years of product design experience Proven experience of shipping successful products Strong portfolio demonstrating user-centered design process Experience conducting user research and translating insights into designs Proficiency in modern design and prototyping tools Excellent communication and presentation skills Understanding of technical constraints and implementation considerations Perks and Benefits Competitive compensation Generous stock options Medical Insurance coverage Work with some of the brightest minds from Silicon Valley s most dominant and successful Companies
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
chennai
Work from Office
Job Title Assistant Manager Sales Support Function Sales Support Reports To Manager Business Development Location Chennai Travel Required 25% 50% 75% About DHL Blue Dart Express India: At Blue Dart, we go beyond delivering shipments we deliver trust, precision, and excellence. As India s most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group , we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day. We are proud to be consistently ranked among India s Top 100 Great Places to Work and recognized as part of the DHL Group s Top Employer certification across multiple regions. Being an Employer of Choice is not just a goal it s a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong. If youre looking to join a purpose-led, people-first organization that shapes India s supply chain with integrity and care Blue Dart is where you belong . Position Overview: The Assistant Manager - Sales Support is responsible for managing end-to-end billing, invoicing, and collections processes at the branch level. The role ensures accuracy, timeliness, and compliance in billing operations while supporting revenue realization. It also involves coordination with internal teams and clients for resolution of payment-related queries. Job Purpose: To ensure accurate and timely billing, invoicing, and collections for branch customers in alignment with contractual terms. The role supports seamless coordination between sales, finance, and customers to drive effective revenue realization. Key Roles & Responsibilities: Billing & Invoicing Operations Coordinate with the Branch Finance & Accounts team for accurate and timely generation of customer invoices. Verify all bills in accordance with organizational policies and contractual terms before submission to clients. Ensure timely dispatch of invoices to customers and confirmation of receipt. Billing Customization & Compliance Customize bills as per customer-specific requirements, formats, and contractual conditions. Ensure compliance with internal billing norms and guidelines. Coordinate with internal teams to resolve billing discrepancies or disputes before payment due dates. Collections & Payment Follow-Up Liaise with customers for timely payments and follow up on pending, short, or part payments. Support the sales team in tracking collections against raised invoices. Share regular reports on invoice dispatch and collections with the Branch Finance & Accounts team. Reporting & Documentation Maintain records of billing, dispatch schedules, and payment status for audit and reconciliation. Provide timely and accurate billing and collection reports to the Branch Head and Finance team. People Management Provide guidance and support to sales support staff for smooth execution of billing and collections processes. Ensure the branch sales support team is adequately staffed and trained to meet operational requirements. Qualifications & Experience: Education: Graduate in Commerce, Business Administration, or a related field. A postgraduate degree (e.g., MBA in Finance or Operations) is an added advantage. Experience: Minimum 3 5 years of relevant experience in billing, invoicing, and collections within a corporate or branch-level sales support environment. Experience working with cross-functional teams such as Sales and Finance. Familiarity with ERP or billing software systems and reporting tools. Skills & Capabilities: Core Technical Skills: Proficiency in billing and invoicing systems (e.g., ERP, SAP, or custom billing platforms) Good knowledge of MS Excel and financial reporting Understanding of customer contracts, credit terms, and collections process Basic accounting principles and documentation handling Behavioural Competencies: Attention to detail and accuracy Strong communication and follow-up skills Customer-centric approach Ability to manage time and prioritize tasks effectively Problem-solving and dispute resolution skills Team collaboration and accountability Key Performance Indicators: Sr. No. Key Result Areas Key Performance Indicators (KPIs) 1 Timely Completion of Billing and Invoicing Processes and Reporting Adherence to billing timelines for: - Collation of billing data - Customization of bills - Dispatch of invoices - Payment collection - Reporting to Branch Finance Team 2 Accurate Billing and Customization % accuracy in bills/invoices generated Number of billing/customization errors reported 3 Timely Receipt of Payments from Branch Customers % of payments received within agreed credit period Reduction in overdue accounts and follow-ups required 4 Ensure Performance Driven Culture Timely goal setting, reviews, and appraisal completions as per PMS guidelines Active participation in employee engagement and capability development initiatives Why join DHL Blue Dart When you join us, you become part of a purpose-driven organization that s redefining logistics across India and beyond. Here s what you can expect: Competitive compensation and performance-linked incentives that reward your contribution. Continuous learning through structured development programs, on-the-job coaching, and access to global best practices. Comprehensive benefits including medical insurance (with optional parental cover), financial wellness programs, and generous paid time off. A strong culture of recognition , inclusion, and respect where your ideas matter and achievements are celebrated. Access to cross-functional and global career paths within DHL Group s diverse business portfolio. The pride of working for India s most awarded logistics brand, delivering excellence across 56,000+ locations and 220+ countries. Join us and be part of a company that s not only a leader in logistics but also a trusted Employer of choice , committed to your growth, well-being, and long-term success. Save Job Assistant Manager - Sales Support - ANR Close the popup
Posted 2 weeks ago
3.0 - 7.0 years
5 - 9 Lacs
bengaluru
Work from Office
Inside Account Manager, Sales @ Bengaluru - Progress Careers Share this open position Job Summary We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease. We re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Inside Account Manager and help us do what we do best: propelling business forward. Primary Responsibilities: Respond to inbound demo requests and "talk to sales" form fills within 5 minutes Score and prioritize leads based on product usage data, company size, and buying signals Conduct discovery calls to understand use cases and identify expansion opportunities Route enterprise-level opportunities to Account Executives appropriately Product-Led Sales Motion: Monitor user activation metrics and reach out to high-intent trial users Conduct product demos that build on what prospects have already discovered Help users understand advanced features and use cases they havent explored Remove technical or process barriers preventing conversion to paid plans Identify upgrade opportunities for existing customers showing usage growth Facilitate plan changes, seat additions, and feature upgrades Collaborate with Customer Success to prevent churn during expansion conversations Upsell complementary products or higher-tier plans based on usage patterns Own monthly/quarterly revenue targets for inbound and expansion pipeline Manage sales cycle from initial contact through contract signature Negotiate pricing within established parameters and discount approval processes Maintain accurate forecasting in CRM with stage progression and close probability Gather competitive intelligence from prospect conversations Provide feedback to Product team on common user pain points and feature requests Share insights on pricing objections and market positioning with Marketing Document common use cases and success stories for future sales enablement Required Skills: Strong product knowledge and ability to give compelling demos Data interpretation skills to understand user behavior and usage patterns Consultative selling approach rather than aggressive closing tactics CRM proficiency (Salesforce, HubSpot) and sales engagement tools Understanding of SaaS metrics, pricing models, and buying processes Excellent written/verbal communication for both technical and business audiences Must be willing to work in U.S. time zone [6 30 PM to 3 30 AM IST] Monthly Recurring Revenue (MRR) added from new customers and expansions Lead response time and conversion rates from trial to paid Average deal size and sales cycle length Pipeline coverage ratio and forecast accuracy Product adoption rates for customers youve converted If this sounds like you and fits your experience and career goals, we d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with, and also to enjoy: If this sounds like you and fits your experience and career goals, we d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with, and also to enjoy: Employee Stock Purchase Plan Enrolment Vacation, Family, and Health 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave, casual leave, maternity leave, and paternity leave Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, and life insurance coverage Professional development reimbursement Interest subsidy on loans - either vehicle or personal loans.
Posted 2 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
mumbai
Work from Office
Join our Sales Support Team at DHL Global Forwarding, Freight (DGFF) GSC Global Service Centre! Job Title: Manager SLS, Graphics Designer Job Grade K Job Location: Mumbai Are you dynamic and results-oriented with a passion for logisticsJoin our high-performing Global Shared Services Team (GSC) at DHL Global Forwarding, Freight (DGFF); a Great Place to Work certified organization. We are the captive Shared Service Provider for DHL Global Forwarding and DHL Freight (DGFF). We are an organization of more than 4,800 colleagues complemented by approximately 500 virtual FTE (i.e., bots applied in process automation). Our colleagues are based across six service delivery centers in Mumbai, Chennai, Chengdu, Manila, Bogota & Budapest. You will interact with people from all over the world and get the chance to a truly international organization. In this role, you will have the opportunity to deliver top-quality graphics service within the Sales Service line, supporting our DGFF regions and countries globally. The role will involve collaborating with Sales & Marketing representatives and assisting them with graphics solutions. Key Responsibilities: Create visually appealing designs for various digital and print media using Adobe Creative Cloud tools. Develop and execute creative concepts for marketing campaigns, social media content, branding materials, and more. Collaborate with the marketing team to ensure consistency in brand messaging and visual identity across all platforms. Stay updated on design trends, techniques, and best practices to continuously improve the quality of our designs. Adapt designs for different platforms and formats while maintaining brand guidelines and specifications. Work efficiently to meet project deadlines and deliver high-quality designs that exceed expectations. Design Preparation by using Canva (online design tool) and PowerPoint to create simple yet visually appealing graphics and presentations. Required Skills/Abilities: Graduate (bachelor s degree from a recognized University in any discipline). Proficiency in Adobe Creative Cloud tools, including InDesign, Illustrator, Photoshop, and Adobe Premier Pro. Well versed with Canva & power point. Strong portfolio showcasing creative design skills and previous work. Excellent understanding of social media requirements and formats. Ability to work both independently and collaboratively in a fast-paced environment. Attention to detail and a keen eye for aesthetics. Strong communication and interpersonal skills. Prior experience in a similar role is preferred. Excellent organizational and time management abilities. Apply now and embark on an exciting journey with us! We offer: We recognize and reward your hard work through a competitive compensation and performance-based incentive. We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development. Flexible work arrangements to support work/life balance. Generous paid time off: Privilege (earned leave). Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only) Recognition & Engagement culture By joining one of the worlds leading logistics companies, you have a chance to explore a wide range of interesting job challenges and opportunities across our GSC service lines and in our different divisions around the globe. Save Job Manager - SLS, Graphic Designer Close the popup
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
bengaluru
Work from Office
Why join AliveCor At AliveCor, we imagine a healthier world powered by access to personalized intelligent information. Were on a mission to be the worlds heart health partner by enabling access to quality heart care for everyone. AliveCor has pioneered over-the-counter medical ECG devices and continues to lead the way in empowering consumers and patients to take care of their heart. Using our FDA-cleared medical-grade hardware and software, millions of users have taken more than 200 million heart health measurements and counting. Our vibrant team of people are attracted to AliveCor because they want to build something meaningful - and AliveCor delivers: every day, customers tell us that we have saved lives. Join us in our mission! The Opportunity AliveCor is looking for a Lead Generation and Sales Support Specialist to join our International Sales Team. The primary function of this role is to drive business growth by identifying and qualifying potential leads, and provide critical support to our direct and indirect sales channels by managing and responding to customer questionnaires and requests for information (RFIs). The ideal candidate will have strong communication skills, a proactive approach, experience with CRM tools and a strong understanding of the healthcare technology landscape, with a specific focus on hospital and remote patient monitoring systems. Job location - Bangalore Role and Responsibilities: Research target markets, engage with prospective clients through outreach campaigns, and nurture initial contacts to create a robust pipeline for the sales team. You will work closely with sales and marketing to understand their lead requirements, ensure timely follow-ups, and contribute to achieving overall sales targets. Serve as the primary point of contact for all sales-related questionnaires, including RFIs, RFPs (Request for Proposals), and security/compliance assessments from prospective and existing hospital and remote patient monitoring customers Develop, maintain, and update a comprehensive library of standard responses for common questions related to product features, technical specifications, clinical applications, security protocols, data privacy (e.g., HIPAA), and regulatory compliance Cross-Functional Collaboration: Work closely with product management, engineering, clinical affairs, legal, and security teams to gather accurate and up-to-date information for complex inquiries Provide direct support to the sales team by assisting with the completion of questionnaires, ensuring all submissions are accurate, complete, and submitted within established deadlines Available to facilitate requests from the sales team, research issues, and create custom quotations/contract in SFDC Monitors new account set-ups in SFDC and facilitates set-up of new accounts as necessary Identify and implement process improvements to streamline the questionnaire response workflow, increase efficiency, and enhance the quality of our submissions. Maintain detailed records of all questionnaires, responses, and related communications in a CRM or a designated sales enablement platform Assist in training new sales team members on how to leverage the questionnaire response library and best practices for engaging with customer inquiries Provides support for special requests and projects as needed Qualifications & Skills: Bachelors degree in a relevant field (e.g., Healthcare Administration, Business, Marketing, Life Sciences, or a related technical discipline) 3+ years of experience in a Lead generation and sales support, technical writing, or similar role, preferably within the healthcare technology, medical device, or life sciences industry Proven experience in Lead generation Proven experience in responding to and managing complex RFPs and questionnaire Strong understanding of hospital and remote patient monitoring technologies, including vital signs monitoring, EMR/EHR integration, telehealth platforms, and data analytics Familiarity with healthcare regulations and standards, such as HIPAA, FDA, and cybersecurity best practices Exceptional written and verbal communication skills with the ability to articulate technical concepts to both technical and non-technical audiences Excellent organizational skills and attention to detail, with the ability to manage multiple projects and deadlines simultaneously Proficiency with CRM software (e.g., Salesforce) and Microsoft Office and G Suite Perks and benefits We strive to make your life outside work as smooth as possible while youre at work, and we offer a long list of benefits to make that happen. Hybrid working model Flexible and generous vacation policy Maternity / Paternity Leave/ Adoption/ Commissioning leave Generous Medical Benefits Above market family floater medical insurance coverage including both parents or in law parents Metro connectivity from office Complimentary lunch is provided in the office A supportive, collaborative group of people who understand that success depends on the team
Posted 2 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
bengaluru
Work from Office
Role Overview Saahas Zero Waste is looking for a writer at heart . Someone who believes stories can shift perspectives, restore dignity, and inspire change. As an Impact Communications Coordinator, you will uncover and craft narratives from the field of waste management that bring forward the voices of workers, communities, and partners. This role is about listening deeply, observing closely, and transforming real experiences into compelling stories that resonate with diverse audiences, from grassroots communities to global stakeholders. If you are a writer who wants your words to make a tangible difference, this is your opportunity. Key Responsibilities Impact Storytelling (Core Focus) Seek out and shape authentic stories that reflect the impact of waste management on lives and communities. Translate challenges in waste management into narratives that inform, inspire, and engage. Conduct interviews with waste workers, partners, and stakeholders to capture diverse voices and lived realities. Write human-centered stories for reports, social media, newsletters, project briefs, and campaigns. Experiment with different formats. Profiles, blogs, photo essays, case studies, and short scripts. Field Engagement Spend time on-ground to observe and document daily realities of Waste Management. Ensure stories are empathetic, respectful, and ethically sound. Data & Insights (Support Function) Work with data and program teams to include facts and figures that strengthen storytelling. Use data as supporting evidence, while keeping the human narrative at the center. Collaboration & Outreach Partner with design/media teams to visually bring stories to life. Support project communication by contributing compelling written content to reports and presentations. Technical Skills Writing and editing tools like Google Docs, MS Word, Grammarly. Presentation tools like Google Slides/PowerPoint, Canva. Familiarity with blogs like WordPress/Medium, social media publishing. Basic data representation like charts/infographics. Requirements Knowledge Required Familiarity with development sector communication best practices Understanding of sustainability and circular economy concepts Contemporary economic and political awareness to contextualise stories within broader societal shifts Awareness of global narratives influencing waste, climate action, and social inclusion Education Bachelor s or Master s degree in Economics, Behavioral Science, Psychology, Mass Media & Communications, Journalism, Marketing, or related fields. Applicants with proven writing experience and a strong storytelling portfolio in development or creative fields will also be considered. Benefits PF, Medical Insurance, paid leaves
Posted 2 weeks ago
0.0 - 1.0 years
0 - 0 Lacs
patna
Hybrid
As a Health Insurance Advisor, you will be responsible for helping clients navigate the complexities of health insurance. You will educate clients about different health insurance policies, answer their questions, and assist them in selection. Required Candidate profile Prior experience in insurance sales or customer service. Knowledge of health insurance policies and regulations. Excellent communication and interpersonal skills. Strong problem-solving abilities. Perks and benefits Annual bonous Foreign Tour monthly Reward
Posted 2 weeks ago
2.0 - 5.0 years
6 - 8 Lacs
hyderabad
Work from Office
Health Claims, Mass Claims & Provider Management good market knowledge and experience Market knowledge and experience in region, tariff level negotiation and claim level negotiations and inflation management Medical knowledge
Posted 2 weeks ago
1.0 - 3.0 years
3 - 4 Lacs
noida
Work from Office
Role: Senior Executive - Account Management Receive and check claim documents for completeness and advice employees regarding pending documents, if any. Track and control documents to ensure TAT of claims/cards as per SLA. Feedback from Insurers and Corporates. Additional revenue opportunities from existing Corporates. Non voice coordinator Respond to queries from the employees of the corporate through e-mails. Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix. To attend to any other assignments assigned to you from time to time. Interested candidate can share their resume to varsha.kumari@mediassist.in
Posted 2 weeks ago
0.0 - 2.0 years
0 - 2 Lacs
mumbai, navi mumbai, mumbai (all areas)
Work from Office
HIRING International Voice Process (Night Shift) Location: Mumbai (Airoli) – Work from Office Shift: Rotational (Night Shift Allowance Applicable) Joining: Immediate Joiners Preferred Role Customer Support – US Healthcare (International Voice Process) Eligibility Education: 12th Pass / Graduate Freshers Welcome (BBA, BA, B.Com, BMS, BAMS, B.Pharma, MBA, B.Sc. – Chemistry/Biotech) Skills: Excellent English Communication (mandatory) Experience: Freshers OR 1+ Year International Voice Experience Your Impact Handle US healthcare customer calls Provide first-time accurate resolutions Meet SLA targets (CSAT, Handle Time, Service Level) Maintain quality & documentation standards Contribute to process improvements Compensation & Benefits CTC: 2.40 LPA + 3,000 Incentives + 3,000 Night Allowance 10-Day Virtual Training Night Drop Facility (7 PM – 7 AM) | One-way Transport for Day Shifts 5 Days/Week | 2 Rotational Offs Insurance Benefits Why Join Us? Career Growth Roadmap Collaborative & Engaging Work Environment Continuous Skill Development Apply Now & Kickstart Your Career in US Healthcare! HR Contacts: Khushi – 9389460353 Afreen – 6206077869
Posted 2 weeks ago
3.0 - 8.0 years
2 - 6 Lacs
bengaluru
Work from Office
Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibiliti es: Ensuring I understand our Core Purpose and the role I play in delivering this Role modelling the Tesco values and leading by example in what I do and how I behave Understanding the part I play in delivering our key metrics and performance measures Delivering all relevant critical metrics consistently and to agreed quality and reliable service standards Handing and resolving first line contact and queries via written communication channels Handling first line contact efficiently, to minimize any impact to customers and colleagues and deliver strong NPS scores Delivering my own personal objectives, preparing for and participating fully in everyday and structured conversations with my colleagues and manager Knowing and maintaining my knowledge of work processes and sharing that knowledge freely with others Using my continuous improvement skills to look for and raise opportunities to improve processes and practices in the business and embrace change
Posted 2 weeks ago
3.0 - 8.0 years
3 - 7 Lacs
bengaluru
Work from Office
Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities: - Ensuring I understand our Core Purpose and the role I play in delivering this - Role modelling the Tesco values and leading by example in what I do and how I behave - Understanding the part I play in delivering our key metrics and performance measures - Delivering all relevant critical metrics consistently and to agreed quality and reliable service standards - Handing and resolving first line contact and queries via written communication channels - Handling first line contact efficiently, to minimize any impact to customers and colleagues and deliver strong NPS scores - Delivering my own personal objectives, preparing for and participating fully in everyday and structured conversations with my colleagues and manager - Knowing and maintaining my knowledge of work processes and sharing that knowledge freely with others - Using my continuous improvement skills to look for and raise opportunities to improve processes and practices in the business and embrace change - Continually developing my skills to be the best I can be in my role - I ensure that all open tickets are closed to agreed timescale - I am expected to work in roster shifts to support customer queries - Responsible for completing tasks and transactions within agreed metrics- Solves problems by analyzing solution alternatives
Posted 2 weeks ago
3.0 - 8.0 years
8 - 12 Lacs
bengaluru
Work from Office
Develop Short Term and Long Term Strategy and Roadmap for Resource Planning Priorities. Work with Business Heads to ensure accurate built of Budgets and Headcount Forecasts, questioning assumptions where appropriate. Liaise with Business Heads and make recommendations on functional level efficiency plans. Provide Insights to Leadership Team on Site capacity plans through timely review. Work closely with Finance Reporting Team on cost impact due to change in Business Plans, highlighting both risks and opportunities. Co-ordinate with site Recruitment team to ensure efficiencies are delivered and all signings have been fully considered and appropriate sign-off given. Propose continuous improvement opportunities to improve SLA s / reduce costs and provide increased flexibility. Lead the Bengaluru Resource Planning team taking full accountability for TMT/HC/Functional RP activities and deliverables. Responsible for signing off and maintaining repository of Growth Role, Role Upgrades, HC Transfer and Efficiency through Headcount Governance process for all function in TBS. Drive Utilization & provide insights to the leadership team through time management tool.
Posted 2 weeks ago
3.0 - 8.0 years
9 - 13 Lacs
bengaluru
Work from Office
Your impact reaches beyond your immediate team; and you will provide perspective and context for technology choices across your directorate The work that you do has foundational impact across teams in your area and the directorate that you are a member of You will be a technical leader for your teams and others will regularly come to you for mentorship and support You should be comfortable in both supporting other engineers in their delivery and taking the lead on key features as appropriate You will deliver multiple projects that move the needle for the business You have demonstrated technical breadth and depth; You are an expert in my domain At this level you display a high degree of ownership for the work conducted by the team You are accountable for the quality of every result; produced by individuals and teams You are an advocate of best practices across your directorate You build maturity in the way we develop; deliver and operate services You ensure that were learning from the best in the industry; designing and implementing appropriate testing and deployment strategies You can anticipate feature evolution of my product and you utilise this when facilitating design sessions to ensure that the system architecture evolves to support future requirements You should understand the wider Tesco architectural strategy and champion its application to the systems that you work on At this level my job starts to become just as much about exercising technical judgment as it does about implementation You are comfortable in managing competing priorities and able to bring order to ambiguous scenarios You will propose optimal outcomes combining short-term and long-term goals; utilising data driven decision making techniques to take appropriate trade-offs You can identify risks and proactively engage with product and programme managers You are a strong communicator within my team and to my stakeholders You are a trusted mentor; a role-model for more junior engineers You are approachable and frequently asked to mentor those around me You prioritise sharing skills and technical knowledge across the directorate; both informally in 1:1 discussions and by arranging more formal training opportunities You build capability and raise the bar by contributing to hiring and interviewing practices You regularly participate in recruitment assessments Externally you represent the best of Tesco Technology to attract new talent and encourage interest in our organisation
Posted 2 weeks ago
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