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5.0 - 10.0 years

7 - 12 Lacs

chandigarh, ambala, kurukshetra

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Job Title: TPA Manager Location: Miri Piri Institute of Medical Science & Research, Shahabad Markanda, Kurukshetra (Haryana) Hospital Strength: 420+ bedded upcoming super-specialty hospital & upcoming medical college (100 MBBS seats) Position Overview We are seeking an experienced and detail-oriented TPA Manager to lead and manage all Third-Party Administrator (TPA), insurance, CGHS, ECHS, and Ayushman cases. The role involves overseeing pre-authorization, billing, claims settlement, and ensuring smooth coordination between patients, TPAs, and hospital departments while maintaining compliance and accuracy. Key Responsibilities Handle end-to-end TPA, Insurance, Ayushman, CGHS, and ECHS cases. Coordinate with patients, TPA representatives, and consultants for pre-authorization approvals. Monitor real-time admission intimation, approval status, and treatment cost estimates. Ensure accurate preparation and timely submission of claims to TPAs/Insurance companies. Follow up on pending claims, resolve queries, and minimize claim rejections. Maintain updated records of approvals, discharges, and settlement status. Collaborate with billing, finance, and medical teams for seamless case management. Train and guide TPA executives in documentation and claim processing. Ensure compliance with NABH requirements, audit standards, and hospital policies. Generate MIS reports on approvals, rejections, pending claims, and revenue flow. Eligibility Qualification: Graduate/Postgraduate in Healthcare Administration, Finance, or related field. Experience: Minimum 5 years of experience in TPA/Insurance management in a multi-specialty hospital. Skills: Strong knowledge of insurance/TPA processes, claim settlement, negotiation, MIS reporting, patient handling, and excellent communication. Why Join Us? Be part of an upcoming medical college with 100 MBBS seats backed by the credibility of SGPC . Opportunity to work in a 420+ bedded super-specialty hospital with advanced facilities. Supportive work culture, timely salary , and ethical governance. Significant scope to grow in hospital operations and insurance management. Contact for Queries: +91 9650779097 Email: miripirihr@gmail.com

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7.0 - 12.0 years

3 - 6 Lacs

pune

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ROLES & RESPONSIBILITIES TECHNICAL/ FUNCTIONAL: Manage and process PF, ESIC, Professional Tax, LWF, and other statutory compliances Ensure accurate & timely submission of challans, returns, and reports Handle Mediclaim/insurance administration enrolments, claims, renewals Maintain statutory registers, records, and documentation as per compliance norms Coordinate with government authorities, consultants, and auditors Support statutory inspections, audits, and reconciliations Prepare & publish periodic compliance MIS/reports (including CD balance tracking) Keep track of statutory changes and ensure HR processes are updated accordingly OPERATIONAL: Strong knowledge of PF, ESIC, Gratuity, Bonus, and other statutory laws Hands-on experience in challan generation, filings, and returns Familiarity with HRMS/payroll tools for compliance processing Experience in insurance/mediclaim management Good command over MS Excel, reporting, and data reconciliation Strong attention to detail & ability to meet strict timelines INTERPERSONAL: Graduate / Postgraduate (HR specialization preferred) Certification in Labour Laws/Compliance will be an added advantage Strong organizational & documentation skills Comfortable with MS Office / Google Workspace; HRMS exposure, bonus Good understanding of HR compliance & labour laws (training provided) Exposure to end-to-end HR compliance & statutory processes High integrity & eagerness to learn

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2.0 - 5.0 years

0 - 2 Lacs

prayagraj

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Process & Manage Insurance Claims. Provide support to Policy Holder, to manage & maintain the accurate data. To insure timely settlements of the claims. Co-ordinate with Companies of Insurance & Healthcare providers.

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10.0 - 15.0 years

22 - 27 Lacs

kolkata

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SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for delivering on business metrics of portfolio resolution, norm, rollback and extraction/absolute recovery and ROR as per business operating plan through a team of Agency managers and Collection Vendors. Role Accountability Devise vendor allocation strategy for the CD/region and ensure appropriate capacity addition basis future business inflows in line with ACR guidelines Ensure adequate legal interventions on the portfolio Ensure various critical segments as defined by business are reviewed and performance is driven on them Conduct regular performance review with Vendors and Area collection managers for all critical metrics to track the portfolio health and performance trends Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Reinforce compliance standards with area collection managers and vendors to drive adherence to code of conduct Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure monthly cost provisions are reported as per timelines Identify upcoming markets in accordance with the Sales growth plan and evaluate setting up/expanding operations basis volumes In cases pertaining to Banca delinquencies, collaborate with partner bank branches in respective locations to track customers Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Settlement waiver rate Extraction Rate ACM CAPE ROR Regulatory Customer complaint % Vendor SVCL Audit adherence Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

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5.0 - 8.0 years

7 - 10 Lacs

gurugram

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What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for managing payment interactions efficiently and effectively which involves timely allocation of interactions, regular coordination with cross functional stakeholders and payment agencies to resolve customer issues timely, & reporting of process KPIs/dashboards. Role Accountability Prepare complaints/request SR allocation and assign the cases to respective agents. Daily allocation & performance reports sharing with management. Reporting the pre-alert/TAT burst cases to cross functional teams for faster resolution & timely closure. Drive resolution of customer complaints within the defined TAT to ensure timely closure of the cases. Perform tele-calling on CardOne cases for extracting details like incomplete details and MIS updation in case required. Co-ordinate with cross functional teams to get necessary resolution, follow-ups and closure of complaints and also update all stakeholders with relevant CS updates. Co-ordination with payment agencies, bank & aggregators on disputed transactions to resolve the customer issue timely. Analyse repeat complaints to identify the issue & requirements to resolve it positively. Regular interlocks to discuss on CSA errors or knowledge sharing with CS/CSAs to take a valid complaint. Processing of adhoc TRAN file for wrong transactions rectification & credit postings. Closure revert monitoring & improvement Perform process documentation and compliance adherence Measures of Success Process Accuracy %. 100% timely allocation & resolution on complaints/requests. Within TAT closure of the complaints/requests. No. of complaints related to payment not received (Open Recon Items). No. of process enhancement initiatives recommended. No. of adverse observations in internal/external audit. Timely and accurate reporting of MIS / business dashboards. Technical Skills / Experience / Certifications Understanding of core systems like V+, & CardOne. Knowledge of payment processes and associated payment platforms (BBPS, UPI, IMPS, VMT, OTC, Cheque payments etc.) Competencies critical to the role Analytical skills Organizational product knowledge & process Orientation Customer centricity with compassion Stakeholder Management Listening, Verbal and Written Communication skills (Hindi & English) Qualification Post Graduate/Graduate in any Discipline Preferred Industry BFSI

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0.0 - 5.0 years

2 - 7 Lacs

gurugram

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SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for: Working on allocated KYC cases by Production delivery with accuracy Timely Decisioning of KYC Renewals/Address Change and manage the Ageing Inventory Diligent decisioning to ensure corrective actioning ensuring no customer Impact Driving Process Initiatives and Improvement Ideas within process Role Accountability Review and decision the allocated cases for KYC processes (emails/physical documents/internal deduplication /CKYC downloads) as per the pre-defined policy/ guidelines & SOPs Ensure adherence to the regulations/policy defined for KYC documents ( Officially valid documents -OVDs) Resolve customer queries on KYC for incoming emails /Invalid or negative document cases Review address changes into major /minor as per policy process defined Ensure accurate updation of the decisioning files/system for the final decisions on the cases Ensure that the benchmark productivity /accuracy & TAT target is met & also support team targets for the same Ensure prioritization and closure of urgent customer/internal stakeholders emails Review the process and proactively identify the gaps & highlight the same for changes - including communication templates/customer concerns/RCAs Maintain/track process specific responsibilities assigned for any new changes in policies/systems/processes Ensure near zero complaints from customers by ensuring accurate decisioning Cater to exceptional requests, escalation, queries and activities as required by the business Handle customer queries and provide appropriate resolution within TAT Ensure regular COE audits, discuss findings & implement corrective measures Perform process documentation and compliance adherence Measures of Success Accuracy % Process TAT (Data management TAT etc.) No. of process automation/improvement opportunity identified Process Adherence as per MOU Technical Skills / Experience / Certifications Excellent working knowledge on Excel/PowerPoint Understanding of KYC regulatory compliance framework Competencies critical to the role Process Orientation Detail Orientation Analytical Ability Verbal and written communication Qualification Graduate in any discipline Preferred Industry FSI

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13.0 - 15.0 years

7 - 8 Lacs

bengaluru

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SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

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2.0 - 7.0 years

4 - 5 Lacs

pune

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SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

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13.0 - 15.0 years

7 - 8 Lacs

hyderabad

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SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

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13.0 - 15.0 years

7 - 8 Lacs

vijayawada

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SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

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2.0 - 7.0 years

4 - 5 Lacs

ahmedabad

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SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

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1.0 - 4.0 years

3 - 6 Lacs

gurugram

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SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for management of all QRC, Complaints, Escalation management, RCA Management, Fraud management & Process improvement The role is also responsible for Implementation of key process improvements basis the RCAs identified Role Accountability Wing to Wing tracking of Card Delivery Complaints -CCRP/Escalations Investigate and raise red flags on customer queries/complaints which may be complex that have been passed by the CSA Resolve customer complaint/queries/requests as per defined process and ensure SLA adherence Interact with cross functional teams to expedite high ageing cases closure Handle card delivery complaints and carrying out root cause analysis Propose solutions/Process correction basis the complaint RCAs & implement the solutions in discussion with Manager & Stakeholders Conduct Work shops/Training programs with CS Team on the proactive & effective ways to manage statement related queries/requests Feedback sharing with courier vendors for incorrect deliveries Monitor corrective measures to mitigate the probability of complaint related issues Queries, Requests & Complaints ( QRC ) Work closely with Services, Monitoring and analyzing of daily Inflow of QRC Initiate regular re-iterations of Card delivery related communication for all CSA s thereby ensuring the reduction of wrong referrals Ensure 100% closure of all cases escalated by customers and stakeholders via different channels timely after validation and solution of each line items Implement Invalid SR & maintain error tracker to see the CSA wise wrong referrals & publish reports on the same Customer complaint reduction by 10% and repeat complaints to 2% ( Performance) Take corrective process improvements based on analysis, data and competition benchmarking Project Implementation & Testing Create a plan to implement solutions which are a cause for Customer complaints, basis collaboration with cross functional teams Evaluate if there are IT developments & create a detailed BRDs & have the same approved by the concerned stake holders Be proactively prepared for go live of the finished projects & execute the same with zero impact MIS and Reporting: 18. Develop and publish daily, weekly and monthly dashboards on complaints 19. Analyze Zone wise, region wise and channel wise complaint MIS s for deep dive analysis and to find out the root cause of a complaint 20. Do Call monitoring for 10% sample of the cases raised as complaint for statements and share the feedbacks Fraud cases management & Analysis Manage monthly all cases of fraud escalations End to End Investigation with Fraud team and courier partner to ensure Timely closure of fraud recoveries from vendor Ensure Timely response on fraud mails with proper case analysis Ensure Correct and timely courier coordination for resolution on fraud cases Fraud cases reports and dashboard with complete details Measures of Success 100% recon of complaints and closure with validation after coordination with all relevant SPOCs Control over complaints There should not be adverse observations in internal & external audits No. of process enhancement initiatives recommended Timely and accurate vendor billing Positive voice of stakeholders and customers Adherence to operational SLAs and penalty recovery Vendor productivity levels within agreed thresholds No stockout scenarios impacting BAU Technical Skills / Experience / Certifications Knowledge of Customer Service and Complaint handling Knowledge of UAT, PVT, Testing Basic understanding of VisionPlus and Cardone systems Knowledge of logistics industry landscape Knowledge of tele calling setups Competencies critical to the role Analytical Ability Planning & Organizing Stakeholder Management Process Orientation Qualification Post Graduate/Graduate in any discipline Preferred Industry BFSI

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3.0 - 5.0 years

7 - 11 Lacs

noida

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We are seeking a proactive and detail-oriented Sr. Talent Acquisition Resourcer with proven experience in sourcing talent for energy, infrastructure, transport, industrial buildings, and government/World Bank-funded projects. This is more than a hiring role it is an opportunity to influence how we build inclusive, high-performing teams that deliver meaningful impact to society. Key Responsibilities and Duties: Sourcing of appropriate candidates by prioritizing the use of the internal applicant tracking system and external platforms (including but not limited to Regional Job boards, LinkedIn Recruiter, etc) Strategize different ways to build a strong talent pipeline through various sourcing streams including but not limited to company-provided sourcing tools, database search, internet sourcing initiatives, tactical research, social media initiatives, sourcing campaigns, and other relevant channels Effectively utilize internal database and employee referral scheme Screen resumes and identify relevant candidates to determine best fit across a broad range of positions Engage and activate passive candidates via targeted and personalized approaches Extensively work on market benchmarking exercises to advise/update the stakeholders about competition and trends Effectively manage all applications and provide timely feedback to the candidates to ensure a positive candidate experience Create engaging and unbiased job adverts in line with the company s corporate brand guidelines Work collaboratively with hiring managers and the wider talent acquisition team to both identify and engage the talent Ensure the consistency of all open roles adherence to the service level agreements and meeting the stakeholder s expectations Timely and accurately update the applicant tracking system (ATS) - Success factors Collaborate closely with the bidding team to understand staffing requirements for tenders and contracts. Supporting the bidding and business development teams by identifying, engaging, and securing qualified professionals for bid submissions and project mobilization. Provide timely and accurate resumes of shortlisted candidates in formats specified by clients, especially for World Bank-funded and government projects. Conduct initial discussions with candidates to assess interest, availability, and suitability for roles aligned with bid requirements. Obtain written confirmation from candidates to submit their profiles for bid/tender purposes. Maintain continuous engagement with candidates throughout the bid lifecycle, ensuring readiness for offer and onboarding upon contract award. Provide insights to the Business Development (BD) team on current market salary benchmarks for various skill sets and roles. Support bid pricing strategies by advising on competitive and realistic salary expectations. Build and maintain a strong pipeline of pre-qualified candidates for upcoming bids and projects. Stay in regular contact with potential hires, updating them on bid status and ensuring their continued interest and availability. Maintain accurate records of candidate communications, confirmations, and bid submissions. Candidate Specification: Bachelor s/ Master s degree in Human Resources, Business Administration or related field. Proven success in recruiting for infrastructure, energy, transport or government/ World Bank-funded projects. Experience with ATS platforms (SuccessFactors) and sourcing technologies. Familiarity with engineering and construction project lifecycles. Ability to manage high-volume recruitment across multiple geographies. Must have excellent interpersonal skills and be good at persuading, influencing, collaborating, negotiation & stakeholder management skills Should have a pro-active approach, proven analytical and problem-solving abilities, and good with time management & prioritization of tasks Strong understanding of hiring processes and practices, labor laws and DEI principles. Flexible working At Mott MacDonald, we support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage. Our benefits package is designed to enhance your experience: Agile working Critical illness and compassionate leave Paternity Leave Group term life insurance, and Group medical insurance coverage Career mobility options Short and Long-term global employment opportunities Global collaboration and knowledge sharing

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2.0 - 6.0 years

3 - 7 Lacs

ahmedabad

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SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

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0.0 - 5.0 years

2 - 3 Lacs

chennai

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SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Measures of Success FRT(First Response Time) Rate Real time resolution rate Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation Process Improvement through RPA Schedule adherence AHT & Productivity Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of customer service processes Competencies critical to the role Stakeholder Management Problem Solving Process Orientation Detail Orientation Qualification Graduate in any discipline Preferred Industry FSI

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2.0 - 7.0 years

3 - 4 Lacs

chennai

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SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Measures of Success FRT(First Response Time) Rate Real time resolution rate Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation Process Improvement through RPA Schedule adherence AHT & Productivity Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of customer service processes Competencies critical to the role Stakeholder Management Problem Solving Process Orientation Detail Orientation Qualification Graduate in any discipline Preferred Industry FSI

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1.0 - 4.0 years

2 - 6 Lacs

gurugram

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SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for accurately performing manual credit decisioning of assigned applications within TAT and as per Credit and compliance guidelines. Role Accountability Adhere to Credit Guidelines while processing applications Maintain decisioning accuracy levels as per agreed SLA to maintain portfolio quality Perform decisioning of applications within defined TAT Ensure timely rectification of errors highlighted by monitoring team Perform process documentation and compliance adherence Measures of Success Decisioning Accuracy % Daily Productivity targets (Throughput, TAT) Process adherence as per MOU Technical Skills / Experience / Certifications Understanding of credit policy framework Competencies critical to the role Detail Orientation Process Orientation Verbal and written communication Analytical Ability Qualification Graduate in any discipline Preferred Industry BFSI

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3.0 - 8.0 years

5 - 10 Lacs

gurugram

Work from Office

SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for accurately performing manual credit decisioning of assigned applications within TAT and as per Credit and compliance guidelines. Role Accountability Adhere to Credit Guidelines while processing applications Maintain decisioning accuracy levels as per agreed SLA to maintain portfolio quality Perform decisioning of applications within defined TAT Ensure timely rectification of errors highlighted by monitoring team Perform process documentation and compliance adherence Measures of Success Decisioning Accuracy % Daily Productivity targets (Throughput, TAT) Process adherence as per MOU Technical Skills / Experience / Certifications Understanding of credit policy framework Competencies critical to the role Detail Orientation Process Orientation Verbal and written communication Analytical Ability Qualification Graduate in any discipline Preferred Industry BFSI

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0.0 - 2.0 years

2 - 4 Lacs

kochi

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Surveillance Operations: Monitor and manage camera surveillance feeds for security and operational purposes. Client Communication: Engage with US-banks, addressing inquiries and providing support as needed. Shift Work: Work in 8-hour rotational shifts. Qualifications: Communication Skills: Excellent spoken English is required to facilitate clear and professional interactions with US clients. Computer Proficiency: Basic computer skills, with proficiency in MS Office applications, especially excel. Benefits: ESI. Medical insurance coverage for self and family up to 3 lacs. Rotational shift timings. Additional allowances for night shifts.

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1.0 - 6.0 years

0 Lacs

mumbai, navi mumbai

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About this Position Are you ready to kickstart your career in marketing with a global leader in adhesives and consumer solutionsAt Henkel, we dare to make an impact every day and now it s your turn. As a Trade and Brand Marketing Intern, you will support Henkel s dynamic marketing team that partners closely with sales to drive business growth. You will work across functions with Sales, Marketing, Vendors, and external partners on impactful projects that shape the Adhesive Technologies business in India. This internship offers hands-on experience, exposure to cross-functional collaboration, and an opportunity to grow in a diverse, future-focused environment where you can truly make your mark. What you ll do Maintain accurate data records and manage internal reports. Support vendor management processes and coordinate with external partners. Assist in team coordination and execution of daily operational tasks. Participate in on-field product testing and market testing initiatives. Support in executing trade marketing activities and promotional campaigns. Deliver tasks as per supervisor guidance, ensuring compliance with Henkel s internal processes and guidelines. What makes you a good fit MBA / MMS in Marketing (preferred) Minimum 1 years experience (prior internships in marketing / sales / FMCG preferred) Strong proficiency in Microsoft Excel, PowerPoint, and Word Basic understanding of SAP (advantage if prior exposure) Strong organizational and coordination abilities Analytical mindset with high attention to detail Good communication and interpersonal skills for effective collaboration with vendors and internal teams Eagerness to learn and adapt in a fast-paced environment Some perks of joining Henkel Diverse national and international growth opportunities Global wellbeing standards with health and preventive care programs Gender-neutral parental leave for a minimum of 8 weeks Best-in-class Group Medical Insurance policy covering employee, spouse and up to 2 children Competitive accident and term life policies for up to 3 times annual gross salary Progressive OPD policy of INR 30,000 for employee, spouse and up to 2 children .

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1.0 - 2.0 years

3 - 4 Lacs

bengaluru

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How will this role shape you Are you passionate about the e-commerce industryDo you thrive on connecting with a diverse range of online sellersIf you re looking for a role that offers steep growth and the opportunity to interact with various businesses, then we invite you to apply for the position of Onboarding Specialist .In this role, you will primarily engage with D2C sellers on marketplaces, educating them about our product and helping them enhance their operations. A day in the life of a Onboarding Specialist 1. Interact with 100-150 e-commerce sellers selling on platforms (like AZ/FK). 2. Pitch solutions and create funnels from leads.. 3. Documentation and seller interactions and updates accurately within CRM systems. 5. Maintain clarity on accounts and ensure consistent follow-ups. 6. Collaborate with your managers to enhance your skills. What will an ideal candidate look like Experience: 1.5+yr in an MNC/start-up environment or previous experience in e-commerce and calling preferred. Experienced with a keen interest in onboarding and business development are also encouraged to apply. Education: Graduation/Postgraduate in Business, Marketing, or a related field. Technical Skills: Proficiency in Excel/Google Sheets and sales-related CRM systems. Language Proficiency: Strong speaking proficiency in Hindi and English is mandatory. Sales Mindset: Ability to understand seller needs and proactively address their challenges. Relationship Building: Excellent interpersonal and communication skills to build and maintain strong relationships with sellers. Analytical Skills: Strong analytical and problem-solving abilities to interpret data and translate insights into actionable strategies. Team Collaboration: Ability to work effectively within a team in a fast-paced environment. Adaptability: Thrive in a dynamic and ever-changing landscape. Time Management: Strong planning and prioritisation skills. What will you get Attractive Compensation: Enjoy a competitive pay structure that combines fixed and variable components, surpassing what others in the market offer. Comprehensive Medical Coverage: Benefit from robust medical insurance that prioritises your health and well-being. Unmatched Growth Opportunities: Experience a unique chance to learn and develop at an extraordinary scale, enhancing your skills and career trajectory. Innovative Contributions Welcomed: We value your ideas! Play a pivotal role in shaping our services and products with your insights and creativity. Collaborative Culture: Work closely with senior management and be involved in strategic decisions, fostering a dynamic and inclusive Workplace.

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2.0 - 7.0 years

4 - 9 Lacs

pune

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Senior Software Engineer (GoLang) ISC India. This is a hybird role. Must be willing to work in office 2-3 days per week. Must be willing to work up to 4 overlapping hours with USA. About SailPoint: SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job no more, no less. Built on a foundation of AI and ML, our Identity Security Cloud Platform delivers the right level of access to the right identities and resources at the right time matching the scale, velocity, and changing needs of today s cloud-oriented, modern enterprise. About the role: In this role, you will spend much of your time understanding business problems and shared engineering desires across teams to collaborate, debate, design, prototype and implement software. Your ability to build trusting relationships through use of your expertise and careful listening to stakeholders and your team will be paramount to success in this role. You will also lead feature development within the team, writing exemplary code, consistently setting the bar for code reviews and technical advice on your team. Requirements : Deep implementation experience in GoLang for at least 2+ years, and 5+ years of experience with Java/ GoLang required . AWS: lambda, step functions Microservices Data pipelines: snowflake, airflow, flink Experience working with (not building/training) LLMs a plus A positive and collaborative demeanor, combined with a love for teaching 5+ years of overall professional software development experience 3+ years of experience leading systems design 2+ years of professional experience in a multiple-stakeholder environment A proven ability to change your own opinions and preferred methods based on new evidence Truly excellent written verbal communication skills, including the art of being concise What success looks like in the role Within the first 30 days you will: Onboard into your new role, get familiar with our product offering and technology, proactively meet peers and stakeholders , set up your test and development environment. Seek to deeply understand business problems or common engineering challenges and propose software architecture designs to solve them elegantly by abstracting useful common patterns. By 90 days : Proactively collaborate on, discuss, debate and refine ideas, problem statements, and software designs with different (sometimes many ) stakeholders, architects and members of your team. Take a committed approach to prototyping and co-implementing systems alongside less experienced engineers on your team there s no room for ivory towers here. By 6 months: Share support of critical team systems by participating in on-call rotations, learning the characteristics of currently running systems, and participating in improvements. Occasionally serve as a debugging and implementation expert during escalations of systems issues that have evaded the ability of less experienced engineers to solve in a timely manner . Collaborates with Product Management and Engineering Manager to produce a prioritized team roadmap About SailPoint India and our Benefits: Nestled in the heart of Pune, a bustling hub of technology and culture, the office exemplifies SailPoints commitment to excellence. Surrounded by a vibrant atmosphere, the Pune office serves as a strategic center for the company, where cutting-edge solutions are crafted and implemented to address the ever-evolving challenges in identity security. With a team of highly skilled professionals, the office embodies SailPoints values of Integrity, Innovation, Impact and Individuals. Our Pune team works under a hybrid model enjoying the office 2-3 days a week (unless otherwise specified). We provide excellent office amenities, competitive salaries and strong benefits: Our benefits program offers medical insurance for employees and their dependents, accident insurance and term life insurance for all employees. All premiums are paid by SailPoint. Company sponsored health-checkups for employees and discounted rates for dependents Annual performance bonus Private equity at certain levels 24 Leaves every year in addition, 10 holidays Flexible Work hours

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2.0 - 4.0 years

4 - 6 Lacs

pune

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Location City Pune Department Global Compliance and Payroll Experience 2 - 4 Years Designation Senior Associate Total Position 1 Employee Type Permanent Job Description About Us: Click here to know - Who we are DESIRED SKILL: Primary Good knowledge about Payroll Processing Structuring the salaries, processing the salary and Tax Good knowledge of payroll compliances like PF, PT, ESI. LWF Good knowledge about MS Office-especially excel Good written and verbal communication Email usage-preferably MS Outlook Planning Secondary Basic salary related tax knowledge eTDs returns generation, form 16 generation Other Benefits: Medical Insurance (self-coverage): Includes Group Mediclaim policy and Group Personal Accident Policy. Long Term Investment Engagement Plan: This is an employee incentive plan introduced to encourage, reward, and incentivize eligible employees towards long-term engagement, to optimize their performance and enable them to partake in the growth of the Organization and further its best interests. Transportation support: Bus facility (where available) is allocated to you based on your requirement and availability of seats. Focus on individual career growth: via career aspirations discussions, rewards recognition, long service awards. Career Enhancement programs through Continuous Learning, Upskilling, and Training. Focus on Holistic Well-being : The Wellness Corner: Access to a mobile application that provides expert guidance on physical, emotional, and mental well-being to you and your immediate family members. Support Mechanisms: Various support mechanisms like buddy program for new joiners, childcare facilities for new mothers etc. are made available for our Associates. Health Check-up Camp: Access to a mobile application that provides expert guidance on physical, emotional, and mental well-being to you and your immediate family members. Working Model: Work-from-office Shift timing: Day shift Core Competencies: Service Orientation Should be aware of both - the internal as well as external customers and their needs; and is committed to meeting the customers evolving, long-term needs the focus is on SERVICE Result Orientation Should be able to direct efforts towards developing and implementing realistic action plans to meet business objectives; with a sense of urgency the focus is on achieving RESULTS Initiative One must not only understand and accept the responsibilities towards his/her job; but also, proactively works towards identifying challenges and its resolution the focus is on seeking SOLUTIONS Professionalism Should have in-depth knowledge of all functions and displays not only required skill set, but also ethics and integrity while conducting the job the focus is on PROFESSIONALISM Cooperation One must ensure completion of all tasks at hand and simultaneously extends support to team members and displays joint ownership towards achieving business objectives the focus is on TEAMWORK Communication/Feedback Should believe in providing feedback to other associates and receiving feedbacks to enhance performance, thereby meeting business objectives the focus is on OPEN COMMUNICATION Hiring Process: Your interaction with us will include, but not be limited to, Technical / HR Interviews Assessment

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2.0 - 4.0 years

4 - 6 Lacs

pune

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Location City Pune Department Finance and Accounts Experience 2 - 4 Years Role specific skillsets: Updating financial statements of borrowers, analysis of PL, Incorporating data from loan documents, underwriting documents, and appraisal documents for sizing the deal and supporting underwriting decisions Validating Capex expense proof Weekly/ Monthly reporting The ideal candidate will have experience working with income statements, balance sheet and should have strong analytical skills and should be comfortable working on excel. Strong analytical skills and should be comfortable working on excel. Experience of working on SAP, Oracle or Tally. Core Competencies: Service Orientation Should be aware of both - the internal as well as external customers and their needs; and is committed to meeting the customers evolving, long-term needs the focus is on SERVICE Result Orientation Should be able to direct efforts towards developing and implementing realistic action plans to meet business objectives; with a sense of urgency the focus is on achieving RESULTS Initiative One must not only understand and accept the responsibilities towards his/her job; but also proactively works towards identifying challenges and its resolution the focus is on seeking SOLUTIONS Professionalism Should have in-depth knowledge of all functions and displays not only required skill-set, but also ethics and integrity while conducting the job the focus is on PROFESSIONALISM Cooperation One must ensure completion of all tasks at hand and simultaneously extends support to team members and displays joint ownership towards achieving business objectives the focus is on TEAMWORK Communication/Feedback Should believe in providing feedback to other associates and receiving feedbacks to enhance performance, thereby meeting business objectives the focus is on OPEN COMMUNICATION Other Benefits: Medical Insurance (self-coverage): Includes Group Mediclaim policy and Group Personal Accident Policy. Transportation support: Bus facility (where available) is allocated to you based on your requirement and availability of seats. Focus on individual career growth: via career aspirations discussions, rewards recognition, long service awards. Career Enhancement programs through Continuous Learning, Upskilling, and Training. Working Model: Work-from-office Shift Timings: Nexdigm operates in multiple shifts to help cater to our clients better: Morning shift - 7:00 am to 4:00 pm General shift - 9:30 am to 6:30 pm Evening Shift - 3:30 pm to 12:30 am Please Note: Shift timings differ basis the role. The shift timing allocated to you will depend on the scope of work and will be communicated to you during the offer discussion. DESIRED CANDIDATE PROFILE: A dynamic personality and a passion to constantly improvise technology to suit the organization s needs. A B. Com/M. Com/MBA / CA Inter degree along with prior exposure of 4 - 6 years in Reporting processes. A flair for working in a team and working hand in hand to achieve individual goals and team goals The drive to bring about change and a desire to constantly look for ways to use technology to derive efficiencies. An ability to understand the organization s goals and objectives and link them with the deliverables of the assigned function, in addition to overseeing delivery and operations. Crossed the boundaries of operational delivery and stepped into the space of organizing, planning and development if you relate to this, what are you waiting forPlease apply! Hiring Process: Your interaction with us will include, but not be limited to, Technical / HR Interviews Technical / Behavioral Assessments Finally, our people are our most valuable asset; if you agree with us on this, we would love to meet you!

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3.0 - 8.0 years

5 - 10 Lacs

bengaluru

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About the role Margin Discovery team offers Income/profit recovery services to Tesco PLC. This role is responsible for auditing Tesco Promotions Agreement data (Commercial Income), claiming and recovering money owed to Tesco PLC. Every year we recover over millions of pounds for Tesco and also work closely with Product team and Suppliers, sharing our audit findings to minimize future losses. Our dedicated and highly experienced audit team utilize progressive dynamic financial service. What is in it for you As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities: Audit Tescos Promotion, Sales, Defectives and commercial agreements to identify potential revenue leakages Following our Business Code of Conduct and always acting with integrity and due diligence Responsible for completing tasks and transactions within agreed critical metrics Understanding of business processes gaps that can lead to financial irregularities Experience of engaging with stakeholders and presentation of key issue, opportunities, status update Identify root cause of audit findings collaborate with internal stakeholders to make process changes that reduces/eliminates revenue leakage Understanding of accounting principles Identifying operational improvements and finding solutions by applying CI tools and techniques Ensure timely and accurate resolution of disputes questions raised by vendors on audit findings Partner across other teams to learn new methods to interpret data as well as develop new ways of analyzing large volumes of data and ensure compliance with GSCOP and GCA Guidelines Use critical thinking and analytical skills with a keen eye for detail to enhance missed income audit findings You will need Strong computer literacy - able to use Microsoft Excel, Word Fresher s may also apply - graduate of a Finance/Accounting PowerPoint competently. Bachelor s degree. Logical reasoning Experience in accounting, finance, accounts payable, buying, Basic SQL Hadoop or audit a plus Basic visualization and interpretation Ability to work well in an individual and team environment Highly proficient in spoken and written English Retail Acumen Apply

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Exploring Medical Insurance Jobs in India

The medical insurance job market in India is a growing sector with a high demand for skilled professionals. With the increasing importance of health insurance in today's world, there are ample opportunities for job seekers looking to build a career in this field.

Top Hiring Locations in India

Here are 5 major cities actively hiring for medical insurance roles in India: 1. Mumbai 2. Delhi 3. Bangalore 4. Chennai 5. Pune

Average Salary Range

The estimated salary range for medical insurance professionals in India varies based on experience level: - Entry-level: INR 2.5-4.5 lakhs per annum - Mid-level: INR 5-8 lakhs per annum - Experienced: INR 8-15 lakhs per annum

Career Path

In the medical insurance field, a career typically progresses from roles such as: - Medical Insurance Executive - Medical Insurance Coordinator - Medical Insurance Specialist - Medical Insurance Manager - Medical Insurance Director

Related Skills

Other skills that are often expected or helpful alongside medical insurance include: - Strong communication skills - Attention to detail - Knowledge of medical terminology - Analytical skills - Customer service skills

Interview Questions

  • What do you understand by medical insurance? (basic)
  • How do you stay updated with the latest trends in the medical insurance industry? (medium)
  • Can you explain the process of filing a medical insurance claim? (medium)
  • How do you handle difficult customers in the medical insurance sector? (medium)
  • What is the role of a medical insurance coordinator? (basic)
  • How do you ensure accuracy in processing medical insurance claims? (medium)
  • What software tools have you used for medical insurance processing? (basic)
  • How do you handle confidential information in the medical insurance field? (medium)
  • Can you explain the difference between health insurance and medical insurance? (basic)
  • How do you handle denials in medical insurance claims? (medium)
  • What is pre-authorization in medical insurance? (basic)
  • How do you prioritize tasks in a fast-paced medical insurance environment? (medium)
  • How do you ensure compliance with medical insurance regulations? (medium)
  • Have you ever dealt with fraudulent medical insurance claims? How did you handle them? (advanced)
  • How do you educate clients about their medical insurance coverage? (medium)
  • Can you explain the role of technology in the medical insurance sector? (medium)
  • What steps do you take to prevent errors in medical insurance documentation? (medium)
  • How do you handle disputes between healthcare providers and insurance companies? (medium)
  • How do you assess the risk factor in medical insurance underwriting? (advanced)
  • What motivates you to work in the medical insurance industry? (basic)
  • How do you ensure a seamless coordination between healthcare providers and insurance companies? (medium)
  • Can you describe a challenging situation you faced in the medical insurance field and how you resolved it? (medium)
  • How do you handle high volumes of medical insurance claims efficiently? (medium)
  • How do you see the future of medical insurance evolving in India? (advanced)

Closing Remark

As you explore opportunities in the medical insurance field in India, remember to showcase your skills, knowledge, and passion for the industry during interviews. With the right preparation and confidence, you can build a successful career in this rewarding sector. Good luck!

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