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Arctic Wolf Networks
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Developer-R&D Tools

Developer-R&D Tools

Arctic Wolf Networks

0 - 5 years

6 - 9 Lacs

bengaluru

Posted:3 days ago| Platform:

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Skills Required

service management vmware career development information security tas agile genetics medical insurance security operations jira

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Role

As an R&D Tools Developer, you will be working with the other members of the R&D TAS team to support the tools within the R&D Organization. This role will be responsible for administration, configuration and support of our Jira and Confluence cloud instances in use by R&D and Product team, and broader R&D application level support for our lab environments and other R&D tools. This role will work closely with IT and R&D departments to ensure that tooling meets the needs of the specific teams.

In your first 6 months:

Build/admin/support projects within Jira.
Guide and lead the implementation of new tools within R&D from end to end.
Drive better adoption and use of tools within R&D including Jira, Confluence, Github, etc
Participate in process and tooling discussions as a subject matter expert
Review tool implementations for best practices and make recommendations for improvement

Duties and Responsibilities:

Administer and define Jira and Confluence solutions for ever-changing needs within the R&D and Product organizations
Support the R&D suite of tools, including Jira, Confluence, Github, and other R&D tools
Collaboratively work with IT to setup tools that meet the needs of R&D and Product teams.
Analyze, review, and document functionality to determine potential areas of continued improvement.
Work with the Training team to develop user training on R&D tools regarding how to use the tools, new functionality, etc.
Maintain existing Jira projects, workflows, and permissions, while working in a Jira cloud environment.
Document and support best practices for Confluence page structure, template creation and space permissions
Work with Jira filters, reporting, dashboards, workflows, fields, to provide the best solutions for the problem
Test new features and functionality of the Atlassian Suite of tools, integrations and Apps to ensure compatibility.

About You:

Experience as Jira Administrator with expertise customizing Jira projects with various schemes, complex workflows, custom JQL, and integration with other business systems, including external reporting systems.
Experience with architecting a Jira Cloud Instance (Jira Software and Jira Service Management) across multiple teams would be an asset.
Experience maintaining Github Organizations or Administration of other source control products
Experience with AWS, Azure, GCP or Vmware is an asset
Ability to construct advanced dashboards using various filter types in Jira and Confluence
Experience in researching, building a business purchase case, and installing Atlassian Apps.
Understanding of User & Group management through Atlassian Access.
Experience maintaining and supporting systems or tools in a rapidly changing environment
Strong analytical skills.
Atlassian Certifications an asset.
Ability to work in a dynamic agile environment.
Must have strong work ethic with good time management skills.
Excellent verbal and written communication skills.

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Developer-R&D Tools