Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience. Our mission is simple: End Cyber Risk. We’re looking for an End User Service Administrator - IT Operations to be part of making this happen. Position Overview And Objective The End User Services Administrator is a hands-on, internal customer focused role, providing day to day support to Arctic Wolf employees. The Administrator’s primary accountability will be to the End User, ensuring that Arctic Wolf’s employees are equipped and able to perform their roles. Primary Responsibilities And Duties Provide first-level office-wide support, with accountability for resolving end-user technical queries and incidents. Respond to incoming calls, emails, service requests, and incidents related to technical issues or requests. Prioritise incoming request and incidents by problem severity and business impact. Collaborate with other IT teams to troubleshoot incidents. Troubleshoot complex issues for numerous internal applications, identify appropriate solutions, and execute solutions based on unique applications knowledge. Create, implement, and distribute knowledge base articles to assist our user base’s day- to-day use of our applications. Diagnosing and resolving hardware and software issues; escalates to other IT groups as necessary. Knowledge of when to escalate to team senior or other teams. Support Arctic Wolf’s core SaaS application stack (Egnyte, O365, Slack, Okta, etc.) as well as maintaining a strong, current, knowledge of these applications through training, certification, and self-paced education. Key Skills Strong and confident communicator with outstanding written and verbal communication skills. Exceptional team player who can work with a wide variety of stakeholders. Friendly and approachable customer facing disposition. A collaborative mindset and ability to find common ground when working with other internal teams. Excellent organisational skills and attention to detail, with the ability to pivot and change direction as needed. Problem solving mindset with the ability to use good judgment when balancing competing priorities. Ability to think logically and work well under pressure. Ability to manage and prioritise multiple competing priorities. Ability to lift computer equipment weighing up to 25 lbs. Ability to adjust to changing workload demands and schedules. Key Competencies Drive For Results Communication Creativity Minimum Qualifications 2+ years of experience in providing technical service desk support in a professional services environment. Bachelor's Degree or College Diploma in Information Technology or a related field is an asset. Excellent understanding of MacOS, Windows, and/or Linux. Understanding of Networking Fundamentals (TCP/IP, DNS, DHCP, etc.) Experienced with setting up computer workstations with devices such as docking stations, printers, monitors, and cabling. Experience with ServiceNow, Jira, Confluence, Okta, Slack, O365 suite About Arctic Wolf At Arctic Wolf we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We’ve been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company)—and the 2nd Most Innovative Security Company . This is in addition to consecutive awards from Top Workplace USA (2021, 2022), Best Places to Work - USA (2021, 2022) and Great Place to Work - Canada (2021, 2022). Our Values Arctic Wolf recognises that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com Show more Show less
About The Job At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We’re looking for a Senior Quality Engineer to be part of making that happen. About The Role As a Senior Quality Engineer , you'll take a leadership role in designing and implementing scalable, secure, and high-impact test automation frameworks and strategies that ensure the quality of our cybersecurity solutions. You'll mentor junior QEs, influence quality architecture decisions, and collaborate closely with developers, security teams, and DevOps to deliver robust, efficient, and reliable systems. You will also act as a quality gate, ensuring that only thoroughly tested and validated features make it to production. Responsibilities Include Drive implementation and accountability of quality standards in the team Drive the improvement of test plans and test cases Lead team through manual and automated testing activities to ensure that the product meets the quality standards Ensure that the test plan is completely executed before the release Hold team accountable for test planning for projects Collaborate with software engineers to guide, formulate and review test plans and test cases Collaborate with product manager to refine requirements and define acceptance criteria Hold the team accountable for test coverage up to the standards set by the team Guide team toward better testing practices Audit quality metrics of the team Identify bugs, and lead root cause analysis efforts for bugs and defects Identify and implement tools necessary to execute quality efforts Mentor junior engineers on best quality practices SME of the features getting developed by the team Raise quality concerns with the team and stakeholders through appropriate channels Be the spokesperson for their customers. About You Strong experience in designing, reviewing, and improving test plans and reports Hands-on skills in writing and maintaining test automation in Python, Go, or similar Deep understanding of test methodologies and non-functional testing needs Ability to triage, prioritize, and track bugs based on SLAs and severity Proven track record in identifying test coverage gaps and process improvements Solid understanding of quality tools, metrics, and test environments At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion,and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. All wolves receive compelling compensation and benefits packages, including: Equity for all employees Flexible annual leave, paid holidays and volunteer days Training and career development programs Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. Fertility support and paid parental leave Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com. Security Requirements Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position.
At Arctic Wolf, we're redefining the cybersecurity landscape. With our employee Pack members, spread out globally, committed to setting new industry standards. Our accomplishments speak for themselves, from our recognition in the Forbes Cloud 100 , CNBC Disruptor 50 , Fortune Future 50 , and Fortune Cyber 60 to winning the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We’re looking for a Developer to be part of making this happen. About The Team Our team is at the forefront of integrating cybersecurity operations with advanced data intelligence. We transform complex security telemetry into actionable insights by leveraging cutting-edge AI technologies and scalable data platforms like Databricks. Our work supports multiple security products and internal teams, providing the foundation for advanced threat intelligence. We are evolving our capabilities by developing intelligent cybersecurity data processing AI agents to enhance automation, efficiency, and analytical capabilities in threat detection and response. About The Role As a Developer, you will build AI-powered platforms that transform massive security telemetry into actionable intelligence. Your expertise in Python, SQL, Large Language Models (LLMs), and API development will drive sophisticated, data-driven security solutions. You will collaborate closely with engineering and security research teams to develop AI-driven cybersecurity data processing agents that automate, enrich, and analyze security data for enhanced threat detection and response. Responsibilities Build natural language interfaces for querying complex security data. Design APIs and integration layers for AI-powered security analytics platforms. Use Large Language Models (LLMs) for data enrichment and analysis to build AI-powered cybersecurity workflows. Design and implement intelligent agents to streamline threat intelligence analysis. Collaborate with security researchers, threat analysts, and engineers to enhance data-driven security capabilities. Ensure high-quality software development through rigorous testing, documentation, and best practices. Required Qualifications 3+ years of experience in software development, preferably in cybersecurity telemetry workflows. Strong proficiency in Python and SQL for advanced data processing. Experience integrating Large Language Models (LLMs) using LangGraph and building AI agents. Expertise in Databricks, Apache Spark for scalable data analytics. Hands-on experience developing REST APIs for data services and integrations. Expertise in cloud-based data processing on AWS. Experience with modern development methodologies such as Agile, and Kanban. Bachelor’s degree in computer science, Engineering, or equivalent technical experience. Preferred Qualifications Experience with cybersecurity telemetry (logs, alerts, network traffic, SIEM data, etc.) and a strong understanding of data engineering principles. Familiarity with threat intelligence frameworks (MITRE ATT&CK, etc.). Deep expertise in security data analysis and experience with AI-driven security analytics platforms. Ability to translate complex security challenges into AI-powered solutions. Advanced degree in Computer Science, Cybersecurity, or a related field Why Arctic Wolf? At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. All wolves receive compelling compensation and benefits packages, including: Equity for all employees Flexible annual leave, paid holidays and volunteer days Training and career development programs Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. Fertility support and paid parental leave Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.
At Arctic Wolf, we are redefining the cybersecurity landscape with our global team of Pack members committed to setting new industry standards. Our achievements speak for themselves, from being recognized in prestigious lists like the Forbes Cloud 100, CNBC Disruptor 50, and winning awards like the CRN Products of the Year. We are proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and to have earned the Customers" Choice distinction from Gartner Peer Insights. Arctic Wolf is not just leading but also shaping the future of security operations. Our mission is straightforward: End Cyber Risk. We are currently seeking a Security Developer to join us in achieving this goal. About The Role As a Security Developer at Arctic Wolf, you will work as a software developer focusing on enhancing the platforms threat, vulnerability, and configuration risk detection capabilities. Your primary objective will be to contribute to making security better for our clients daily. This role involves collaborating with team members, Product Management, Security Services, and other specialists to enhance the coverage and effectiveness of our Manage solution continuously. Your Responsibilities - Collaborate with team members to enhance coverage, efficiency, and deliver customer-facing and internal services. - Engage in the full software development lifecycle. - Develop well-designed, testable, efficient, and secure code for vulnerability and misconfiguration detection in areas such as Classic Endpoint Vulnerability And Config Management, Cloud Config And Posture Management. - Assist operational teams in resolving unexpected results, receiving feedback, and improving detection efficacy. Skills Requirements - Proficiency in at least one backend programming language like Go, Node.js, or Python. - Strong understanding and practical application of secure development practices. - Security-focused mindset with hands-on experience in operational security or security engineering. - Full understanding and use of DevOps methods and practices. - Familiarity with test-driven development (TDD) and robust testing strategies. - Experience with AWS, Docker, Kubernetes, IaC is an asset. Bonus Considerations For - Experience with 3rd Party Vulnerability Management tools, Cloud-based configuration and Security Posture Management tools, open-source vulnerability and pen-testing platforms. - IT Deployment backgrounds leveraging deployment automation tools like Salt or Ansible. Why Arctic Wolf At Arctic Wolf, we nurture a collaborative and inclusive work environment that values diversity of thought, background, and culture. Our commitment to growth and shaping the future of security operations is complemented by our dedication to customer satisfaction, with a vast customer base and global channel partners. We celebrate unique perspectives through our Pack Unity program and believe in corporate responsibility, giving back to the community. All employees at Arctic Wolf receive competitive compensation and benefits packages, including equity, flexible leave policies, training programs, comprehensive private benefits plan, fertility support, and more. Join us in our mission to End Cyber Risk and contribute to a safer digital world.,
Arctic Wolf, with its unicorn valuation, is the leader in security operations in the exciting and fast-growing industry of cybersecurity. The company has received numerous awards for its excellence in security operations and remains committed to providing an industry-leading customer and employee experience. As a Manager, R&D at Arctic Wolf, you will be responsible for planning and directing all aspects of development activities within your teams. This includes ensuring that all engineering projects, initiatives, and processes align with the organization's established policies and objectives. Reporting into a Senior Manager, Director of R&D, or in some cases the VP of R&D, you will collaborate closely with R&D Leadership, Product Management, and the Security Services (S2) to ensure that your teams are developing solutions that meet the needs of customers and users in a timely manner. You may have multiple team and technical leads reporting to you. Key Responsibilities: - Manage team(s) to deliver high-quality, innovative software solutions in collaboration with stakeholders such as architects, developers, product managers, CSEs, and prod support personnel. - Work with the Product Team to define and execute on the 3-month roadmap. - Provide direction, clarity, and remove obstacles to support the team. - Ensure teams are motivated, performing well, and delivering work on time. - Define objectives and goals for each team and work with team members to achieve them. - Develop career development plans and achievable goals for your reports and support their growth. - Drive continuous process improvements and oversee the full software development life cycle. - Ensure teams follow ISMS regulations and execute administrative responsibilities such as managing employee compensation, vacation time, conference, and training budgets. - Lead recruitment efforts for full-time and co-op employees for your team(s). About Arctic Wolf: Arctic Wolf fosters a collaborative and productive work environment that values diversity of backgrounds, cultures, and ideas to strengthen teams as the company grows globally. Arctic Wolf has been recognized as one of the 50 Most Innovative Companies in the world for 2022 by Fast Company and the 2nd Most Innovative Security Company. The company has won numerous awards for excellence in security operations and is dedicated to providing an exceptional customer and employee experience. Values: Arctic Wolf prioritizes customer satisfaction and believes in the importance of diversity and inclusion. The company appreciates the unique qualities and perspectives that each employee brings, striving to protect sensitive data and end cyber risk for the greater good. Arctic Wolf celebrates diverse perspectives through the Pack Unity program, encouraging all employees to join or create alliances to ensure all voices are heard. Security Requirements: As an employee of Arctic Wolf, you are required to conduct duties in accordance with AWNs Information Security policies, standards, processes, and controls to safeguard the confidentiality, integrity, and availability of AWN business information. Background checks are mandatory for this position.,
At Arctic Wolf, we&aposre redefining the cybersecurity landscape. With our employee Pack members, spread out globally, committed to setting new industry standards. Our accomplishments speak for themselves, from our recognition in the Forbes Cloud 100 , CNBC Disruptor 50 , Fortune Future 50 , and Fortune Cyber 60 to winning the 2024 CRN Products of the Year award. Were proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRNs Products of the Year award in the inaugural Security Operations Platform category. Join a company thats not only leading, but also shaping, the future of security operations. About The Role The Arctic Wolf security operations platform ingests and processes upwards of 250 billion events a day from a wide variety of on-premise devices and cloud platforms. The security pipeline is a distributed system of loosely-coupled micro-services that constitute our? real-time analysis? and ?threat detection systems. These services distill the incoming events into?actionable intelligence that our Concierge Security Teams use to protect customers. We are growing rapidly, with our data volume increasing ten-fold roughly every two years. We are looking for a Principal Developer to join our pack and evolve the capabilities of our security platform. Responsibilities Create and scale high-performance services in a real-time threat analysis pipeline Architect, design, develop, test and deliver software in an agile environment Provide technical and professional leadership for your team Identify, collaborate and influence multiple teams or organizations to achieve outcomes Proactively identity issues that could become future concerns and plan resolution Routinely present to the Executive Team Our Technology Stack Golang, Python, Java, Docker, Amazon Web Services (AWS), Kubernetes or ECS, Linux, React/Typescript About You 15+ years of hands-on experience. Excited to work at the intersection of Big Data and the Cybersecurity problem spaces Expert in building high performance, scalable and highly available systems Love coding Expert level knowledge of services on cloud computing platforms (e.g, AWS, Azure, GCP) Expert on distributed systems and microservices (edited) About The Company At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work USA (2021-2024), Great Place to Work Canada (2021-2024), Great Place to Work UK (2024), and Kununu Top Company Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values? Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting peoples and organizations sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.? We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.??We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.? Why Arctic Wolf All wolves receive compelling compensation and benefits packages, including:? Equity for all employees Flexible annual leave, paid holidays and volunteer days Training and career development programs Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. Fertility support and paid parental leave Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire?employee?experience as accessible as possible and provide?accommodations?as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing [HIDDEN TEXT].? Show more Show less
At Arctic Wolf, we're redefining the cybersecurity landscape. With our employee Pack members, spread out globally, committed to setting new industry standards. Our accomplishments speak for themselves, from our recognition in the Forbes Cloud 100 , CNBC Disruptor 50 , Fortune Future 50 , and Fortune Cyber 60 to winning the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We’re looking for a Developer to be part of making this happen. About The Role You’ll be working as a Software Developer on our Security Services & Customer Experience (S2CX) Team, responsible for delivering the cloud-based software that helps solve the real-world security problems that IT professionals face. We develop the internal tools used by the security services team to keep our customers safe and informed, as well as the external web applications used by our customers. Our goal is to share the value Arctic Wolf provides to our customers and to improve and scale the abilities of our security engineers. Responsibilities Work with team members to deliver key features that improve our service offerings. Participate in the full software development life cycle. Build well-designed, testable, efficient, secure code. Perform code and pull request reviews to ensure code quality, maintainability, and adherence to team standards Integrate software components into a fully functional software system. Document and maintain software functionality. We value a culture of sharing and learning, so every member of the team has the opportunity to share their work with the entire department during our monthly R&D Demos. Once a year we hold a department-wide Hackathon, teaming up across all R&D teams over four days to collaborate and build cool ideas outside the normal project scope. While innovation is the focus, some of these ideas do make it into our products. About You You enjoy tackling technical challenges and care about writing quality, maintainable code. Collaborating with cross-functional teams excites you, and you believe in testing as a fundamental part of development. Colleagues appreciate your willingness to learn and your thoughtful approach to problem-solving. Here Are Some Of The Core Technologies We Use And Teach Across Our S2CX Teams. You Should Have 2+ Years Of Experience In The Following Areas React/Typescript Go (or other modern object-oriented languages) AWS (or Azure/Google Cloud) Git Docker Kubernetes NOTE: Looking for Bangalore Candidate Only Even if you haven’t worked with all of our specific technologies, you bring a strong foundation in software development and a passion for learning new things. You have excellent communication skills and a keen interest in great design and coding practices. You have a bachelor’s degree in Computer Science, Engineer or a related field. Previous security experience is preferred but not required. We provide all the cybersecurity training you need during onboarding and on-the-job training. Why Arctic Wolf? At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. All wolves receive compelling compensation and benefits packages, including: Equity for all employees Flexible annual leave, paid holidays and volunteer days Training and career development programs Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. Fertility support and paid parental leave Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.
At Arctic Wolf, we're redefining the cybersecurity landscape. With our employee Pack members, spread out globally, committed to setting new industry standards. Our accomplishments speak for themselves, from our recognition in the Forbes Cloud 100 , CNBC Disruptor 50 , Fortune Future 50 , and Fortune Cyber 60 to winning the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We’re looking for a UI Developer to be part of making this happen. About The Role The UI Developer is an essential contributor to the R&D organization by helping bridge the gap between UX Design and Agile Development at Arctic Wolf. They are involved in all aspects of the research, prototyping and implementation of user interfaces that solve problems for our customers. UI Developers bring engineering knowledge and user context to the Agile team to help make well-informed design decisions that are technically feasible, testable, and maintainable. They bring expertise of Front-End technologies and JavaScript development. They also bring empathy for the user and deep problem-space understanding to the engineering team by sharing insights, knowledge and research and help define what success means and how to measure it. Responsibilities Include Implement the visual design aesthetic, interaction design system, and front-end processes and app architecture for Arctic Wolf. Write production code with a focus on the user’s experience, crafting interaction patterns that are reusable, inclusive, and performant. Create a set of common functions and hooks to enable the sharing of reusable code Promote accessibility and implement interfaces that everybody enjoys regardless of what input device they use. Contribute to the Arctic Wolf Design System: A UX Platform for web development at Arctic Wolf. You will support R&D teams to create great products and user experiences by collaborating in a research-driven process, communicating a common Design Language, and building an optimized UI framework that makes doing UI Development faster and more efficient. The UI Developer will be an essential contributor to the R&D organization by helping bridge the gap between UX Design and Agile Development at Arctic Wolf. Develop, maintain, and improve our UI component libraries that are the building blocks for all web development at Arctic Wolf Help design and develop the Arctic Wolf Design System: A UX Platform for web development at Arctic Wolf. Design and implement the visual design aesthetic, interaction design system, and front-end processes and app architecture for Arctic Wolf. Write production code with a focus on the user’s experience, crafting interaction patterns that are reusable, inclusive, and performant. Create a set of common functions and hooks to enable the sharing of reusable code Promote accessibility and implement interfaces that everybody enjoys regardless of what input device they use. Create comprehensive documentation that is clear and concise for developers to consume and easy for designers to update and improve over time. You will support and lead R&D teams to create great products and user experiences by collaborating in a research-driven process, communicating a common Design Language, and building an optimized UI framework that makes doing UI Development faster and more efficient. The UI Developer is an essential contributor to the R&D organization by helping bridge the gap between UX Design and Agile Development at Arctic Wolf. About You You’re an experienced software developer with 2+ years of hands-on experience who can complete solutions with little or no guidance. You are passionate about building beautiful, simple, and effective user interfaces. You’ve got proven experience, talent, and keen interest in designing great user experiences. Ability to work closely with designers to translate mock-ups into engaging responsive interfaces. You should have multiple years of work experience in the following areas: React framework Web components JavaScript modules TypeScript Progressive Web Apps HTML5 and CSS Knowledge of web accessibility standards such as WCAG to build inclusive interfaces Unit and browser integration testing tools (e.g. Vitest/Jest, Cypress/PlayWright) Familiarity with REST web services Working knowledge of GitHub, Jenkins, and automated test tools In addition, you have proven leadership experience from previous projects, regardless of title held. You can perform programming tasks and large engineering projects with Independence and expertise. You will be responsible for guiding other staff members and will regularly lead technical projects. You have a high level of mastery over software development best practices and building reusable design patterns. Why Arctic Wolf? At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. All wolves receive compelling compensation and benefits packages, including: Equity for all employees Flexible annual leave, paid holidays and volunteer days Training and career development programs Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. Fertility support and paid parental leave Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.
At Arctic Wolf, we are redefining the cybersecurity landscape with our globally spread employee Pack members who are committed to setting new industry standards. Our numerous accomplishments include being recognized in the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60, as well as winning the 2024 CRN Products of the Year award. We are proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers" Choice distinction from Gartner Peer Insights. Additionally, our Aurora Platform received CRN's Products of the Year award in the inaugural Security Operations Platform category. Join us as we lead and shape the future of security operations. Our mission is clear: End Cyber Risk. We are currently seeking a Manager, People Technology to contribute to achieving this mission. About The Role: We are seeking a strategic and hands-on Manager, People Technology to join our People Technology team. Initially, you will serve as a senior individual contributor responsible for driving key initiatives across our People Technology ecosystem. This role is expected to evolve into a formal people management position with direct reports over time. As an Individual Contributor (Current Phase): - Propose, develop, test, implement, and evaluate modifications and/or additions to HR systems. - Oversee functional testing for HR system fixes, upgrades, patches, and other maintenance. - Ensure data integrity through process improvement, audits, uploads, maintenance, and documentation. - Provide technical support, research, troubleshoot, and resolve issues for functional users. - Support integrations with other internal systems and vendor integrations as required. - Document key processes and configurations for reference and consistency. As a People Manager (Future Phase): - Build and lead a small team of HRIS Analysts focused on innovation, delivery, and service excellence. - Mentor and develop talent by providing coaching, feedback, and growth opportunities. - Define team goals, roles, and processes as the function scales with the business. Qualifications: - Bachelor's degree and 5+ years of experience in HRIS/People Technology with increasing levels of responsibility. - Three or more (3+) years of experience in Workday Advanced Compensation, Benefits, and/or Security preferred. - Demonstrated experience in developing or implementing technology-related process improvements and initiatives. - Experience in implementing HRIS and talent management products is advantageous. - Project Management skills with a consulting mindset are highly desired. - Previous experience in managing or mentoring others. Required Skills And Experience: - Ability to prioritize work under time constraints to meet project deadlines. - Capability to engage with various business leaders and translate their needs into solid business/technology requirements. - Strong analytical and problem-solving skills. - Excellent communication skills at all levels within the organization. - Ability to adapt to a dynamic work environment, learn quickly, and solve problems. - Solid applied knowledge of HRIS methodologies. - Strong drive to understand and enhance end-users" technology experience. - Desire to maximize user adoption, uphold the highest data accuracy standards, and develop configurations to streamline business processes. Why Arctic Wolf At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction. With over 7,000 customers worldwide and more than 2,000 channel partners globally, Arctic Wolf remains the most trusted name in the industry. Our Values: Arctic Wolf values customer delight and diversity and inclusion. We appreciate the unique qualities and perspectives each employee brings to the organization. By protecting sensitive data and striving to end cyber risk, we contribute to the greater good. Through our Pack Unity program, we celebrate unique perspectives and encourage all employees to join or create new alliances. We also believe in corporate responsibility and have joined the Pledge 1% Movement to give back to our community. Compensation and Benefits: - Equity for all employees - Flexible annual leave, paid holidays, and volunteer days - Training and career development programs - Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance - Fertility support and paid parental leave Join us at Arctic Wolf and be part of a team that is committed to making a difference in the cybersecurity landscape.,
At Arctic Wolf, we&aposre redefining the cybersecurity landscape. With our employee Pack members, spread out globally, committed to setting new industry standards. Our accomplishments speak for themselves, from our recognition in the Forbes Cloud 100 , CNBC Disruptor 50 , Fortune Future 50 , and Fortune Cyber 60 to winning the 2024 CRN Products of the Year award. Were proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRNs Products of the Year award in the inaugural Security Operations Platform category. Join a company thats not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. Were looking for a Developer to be part of making this happen. ? About The Role Youll be working as a Manager of Software Developers on our Security Services & Customer Experience (S2CX) Team, responsible for delivering the cloud-based software that helps solve the real-world security problems that IT professionals face. We develop the internal tools used by the security services team to keep our customers safe and informed, as well as the external web applications used by our customers. Our goal is to share the value Arctic Wolf provides to our customers and to improve and scale the abilities of our security engineers. A Manager sets the behavioural and tactical vision for the team, drives team process decisions, and fosters a culture of excellence by mentoring and empowering other team members. They lead by example, sharing experience in both technical and career progression. Responsibilities Guide the team to deliver high-quality outcomes on time, ensuring deliverables meet acceptance criteria and business objectives Foster a positive and collaborative team culture, supporting career growth, coaching, and skills development for all team members Ensure the team is delivering with a high quality bar, including meeting Definition of Ready (DoR), and Definition of Done (DoD) activities Use technical understanding to question, provide feedback, and raise concerns early, offering constructive ideas to address challenges. Actively use metrics to understand team performance, and coach/support to improve as needed Collaborate closely with Product Management, Project Management, UX, and other R&D teams to align on goals and dependencies Participate in hiring and retention efforts to build and maintain a strong, high-performing team. We value a culture of sharing and learning, so every member of the team has the opportunity to share their work with the entire department during our monthly R&D Demos. Once a year we hold a department-wide Hackathon, teaming up across all R&D teams over four days to collaborate and build cool ideas outside the normal project scope. While innovation is the focus, some of these ideas do make it into our products. About You You are an accomplished software developer with over 10 years of hands-on development experience and at least 3 years in engineering management roles. You Should Have Experience In The Following Areas Hands-on engineering experience with modern software stacks and architectures Project Management Tools (ie. Jira, Confluence, or similar) Metrics Tracking Tools (ie. Jira Dashboards, Grafana, etc.) Demonstrate technical project management skills Understanding of modern development and agile methodologies (Agile, Kanban, etc.) You have a proven track record of delivering project on time while meeting both quality and product objectives. You have a bachelors degree in Computer Science, Engineer or a related field. Previous security experience is preferred but not required. We provide all the cybersecurity training you need during onboarding and on-the-job training. Why Arctic Wolf At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work USA (2021-2024), Great Place to Work Canada (2021-2024), Great Place to Work UK (2024), and Kununu Top Company Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values? Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting peoples and organizations sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.?We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.?? We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.? All wolves receive compelling compensation and benefits packages, including:? Equity for all employees Flexible annual leave, paid holidays and volunteer days Training and career development programs Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. Fertility support and paid parental leave Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire?employee?experience as accessible as possible and provide?accommodations?as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing [HIDDEN TEXT].? Show more Show less
At Arctic Wolf, we&aposre redefining the cybersecurity landscape. With our employee Pack members, spread out globally, committed to setting new industry standards. Our accomplishments speak for themselves, from our recognition in the Forbes Cloud 100 , CNBC Disruptor 50 , Fortune Future 50 , and Fortune Cyber 60 to winning the 2024 CRN Products of the Year award. Were proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRNs Products of the Year award in the inaugural Security Operations Platform category. Join a company thats not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. Were looking for a UI Developer to be part of making this happen. About The Role The UI Developer is an essential contributor to the R&D organization by helping bridge the gap between UX Design and Agile Development at Arctic Wolf. They are involved in all aspects of the research, prototyping and implementation of user interfaces that solve problems for our customers. UI Developers bring engineering knowledge and user context to the Agile team to help make well-informed design decisions that are technically feasible, testable, and maintainable. They bring expertise of Front-End technologies and JavaScript development. They also bring empathy for the user and deep problem-space understanding to the engineering team by sharing insights, knowledge and research and help define what success means and how to measure it. Responsibilities Include Implement the visual design aesthetic, interaction design system, and front-end processes and app architecture for Arctic Wolf. Write production code with a focus on the users experience, crafting interaction patterns that are reusable, inclusive, and performant. Create a set of common functions and hooks to enable the sharing of reusable code Promote accessibility and implement interfaces that everybody enjoys regardless of what input device they use. Contribute to the Arctic Wolf Design System: A UX Platform for web development at Arctic Wolf. You will support R&D teams to create great products and user experiences by collaborating in a research-driven process, communicating a common Design Language, and building an optimized UI framework that makes doing UI Development faster and more efficient. The UI Developer will be an essential contributor to the R&D organization by helping bridge the gap between UX Design and Agile Development at Arctic Wolf. Develop, maintain, and improve our UI component libraries that are the building blocks for all web development at Arctic Wolf Help design and develop the Arctic Wolf Design System: A UX Platform for web development at Arctic Wolf. Design and implement the visual design aesthetic, interaction design system, and front-end processes and app architecture for Arctic Wolf. Write production code with a focus on the users experience, crafting interaction patterns that are reusable, inclusive, and performant. Create a set of common functions and hooks to enable the sharing of reusable code Promote accessibility and implement interfaces that everybody enjoys regardless of what input device they use. Create comprehensive documentation that is clear and concise for developers to consume and easy for designers to update and improve over time. You will support and lead R&D teams to create great products and user experiences by collaborating in a research-driven process, communicating a common Design Language, and building an optimized UI framework that makes doing UI Development faster and more efficient. The UI Developer is an essential contributor to the R&D organization by helping bridge the gap between UX Design and Agile Development at Arctic Wolf. About You Youre an experienced software developer with 2+ years of hands-on experience who can complete solutions with little or no guidance. You are passionate about building beautiful, simple, and effective user interfaces. Youve got proven experience, talent, and keen interest in designing great user experiences. Ability to work closely with designers to translate mock-ups into engaging responsive interfaces. You should have multiple years of work experience in the following areas: React framework Web components JavaScript modules TypeScript Progressive Web Apps HTML5 and CSS Knowledge of web accessibility standards such as WCAG to build inclusive interfaces Unit and browser integration testing tools (e.g. Vitest/Jest, Cypress/PlayWright) Familiarity with REST web services Working knowledge of GitHub, Jenkins, and automated test tools In addition, you have proven leadership experience from previous projects, regardless of title held. You can perform programming tasks and large engineering projects with Independence and expertise. You will be responsible for guiding other staff members and will regularly lead technical projects. You have a high level of mastery over software development best practices and building reusable design patterns. Why Arctic Wolf At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work USA (2021-2024), Great Place to Work Canada (2021-2024), Great Place to Work UK (2024), and Kununu Top Company Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values? Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting peoples and organizations sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.?We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.?? We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.? All wolves receive compelling compensation and benefits packages, including:? Equity for all employees Flexible annual leave, paid holidays and volunteer days Training and career development programs Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. Fertility support and paid parental leave Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire?employee?experience as accessible as possible and provide?accommodations?as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing [HIDDEN TEXT].? Show more Show less
About The Job At Arctic Wolf, we&aposre not just navigating the cybersecurity landscape - we&aposre redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we&aposve earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. Were proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRNs Products of the Year award in the inaugural Security Operations Platform category. Join a company thats not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. Were looking for a Developer, Engineering Services to be part of making that happen. ? About The Role As an R&D Tools Developer, you will be working with the other members of the R&D TAS team to support the tools within the R&D Organization. This role will be responsible for administration, configuration and support of our Jira and Confluence cloud instances in use by R&D and Product team, and broader R&D application level support for our lab environments and other R&D tools. This role will work closely with IT and R&D departments to ensure that tooling meets the needs of the specific teams. In Your First 6 Months Build/admin/support projects within Jira. Guide and lead the implementation of new tools within R&D from end to end. Drive better adoption and use of tools within R&D including Jira, Confluence, Github, etc Participate in process and tooling discussions as a subject matter expert Review tool implementations for best practices and make recommendations for improvement Duties And Responsibilities Administer and define Jira and Confluence solutions for ever-changing needs within the R&D and Product organizations Support the R&D suite of tools, including Jira, Confluence, Github, and other R&D tools Collaboratively work with IT to setup tools that meet the needs of R&D and Product teams. Analyze, review, and document functionality to determine potential areas of continued improvement. Work with the Training team to develop user training on R&D tools regarding how to use the tools, new functionality, etc. Maintain existing Jira projects, workflows, and permissions, while working in a Jira cloud environment. Document and support best practices for Confluence page structure, template creation and space permissions Work with Jira filters, reporting, dashboards, workflows, fields, to provide the best solutions for the problem Test new features and functionality of the Atlassian Suite of tools, integrations and Apps to ensure compatibility. About You Experience as Jira Administrator with expertise customizing Jira projects with various schemes, complex workflows, custom JQL, and integration with other business systems, including external reporting systems. Experience with architecting a Jira Cloud Instance (Jira Software and Jira Service Management) across multiple teams would be an asset. Experience maintaining Github Organizations or Administration of other source control products Experience with AWS, Azure, GCP or Vmware is an asset Ability to construct advanced dashboards using various filter types in Jira and Confluence Experience in researching, building a business purchase case, and installing Atlassian Apps. Understanding of User & Group management through Atlassian Access. Experience maintaining and supporting systems or tools in a rapidly changing environment Strong analytical skills. Atlassian Certifications an asset. Ability to work in a dynamic agile environment. Must have strong work ethic with good time management skills. Excellent verbal and written communication skills. At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work USA (2021-2024), Great Place to Work Canada (2021-2024), Great Place to Work UK (2024), and Kununu Top Company Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values? Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion,and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting peoples and organizations sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.? We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.?? We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.? All wolves receive compelling compensation and benefits packages, including:? Equity for all employees Flexible annual leave, paid holidays and volunteer days Training and career development programs Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. Fertility support and paid parental leave Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire?employee?experience as accessible as possible and provide?accommodations?as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing [HIDDEN TEXT].? Security Requirements? Conducts duties and responsibilities in accordance with AWNs Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position.? Show more Show less
At Arctic Wolf, we&aposre redefining the cybersecurity landscape. With our employee Pack members, spread out globally, committed to setting new industry standards. Our accomplishments speak for themselves, from our recognition in the Forbes Cloud 100 , CNBC Disruptor 50 , Fortune Future 50 , and Fortune Cyber 60 to winning the 2024 CRN Products of the Year award. Were proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRNs Products of the Year award in the inaugural Security Operations Platform category. Join a company thats not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. Were looking for a Manager, R&D to be a part of making this happen. About The Role A Manager, R&D?plans and directs all aspects of development activities within their teams. This means they ensure all engineering projects, initiatives, and processes conform to the organization&aposs established policies and objectives. They report into a Senior Manager or a Director of R&D or in some cases the VP of R&D. They work closely with R&D Leadership, Product Management and the Security Services(S2) to ensure their teams are building what our customers and users need in a timely fashion.?A Manager can have multiple team and technical leads reporting to them. As a Manager, R&D at Arctic Wolf, you will Manage team(s) that will deliver high quality, innovative software solutions, in collaboration with stakeholders such as architects, developers, product managers, CSEs and prod support people. Works with Product Team to define and deliver on the 3-month roadmap.? Support the team by providing direction, clarity and removing obstacles. Execute The Product Roadmap By Ensuring teams are highly motivated, performing well, and delivering work on time. Remove any blockers preventing teams from getting their work done. Making sure each team is clear on the objectives and goals they are striving to achieve. Working with team members to deliver the key features. Working with Architects to define and execute on the company&aposs technical roadmap. Establish career development plans and achievable goals for your reports and support their ongoing growth. Develop and mentor careers of team members by executing regular one on ones, helping them grow their technical and leadership skills. Drive continuous development process improvements. Build collaborative relationships with other teams and stakeholders within the organization. Oversee the full software development life cycle. Ensure Their Teams Is Following ISMS Regulations Secure Coding Practice. Acceptable Use. Execute Administrative Responsibilities Manage employee compensation and vacation time. Manage and approve conference and training budgets. Recruitment Lead recruitment efforts for their team(s) for both full-time and co-op employees. Why Arctic Wolf At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work USA (2021-2024), Great Place to Work Canada (2021-2024), Great Place to Work UK (2024), and Kununu Top Company Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values? Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting peoples and organizations sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.?We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.?? We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.? All wolves receive compelling compensation and benefits packages, including:? Equity for all employees Flexible annual leave, paid holidays and volunteer days Training and career development programs Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. Fertility support and paid parental leave Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire?employee?experience as accessible as possible and provide?accommodations?as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing [HIDDEN TEXT].? Show more Show less
At Arctic Wolf, we&aposre redefining the cybersecurity landscape. With our employee Pack members, spread out globally, committed to setting new industry standards. Our accomplishments speak for themselves, from our recognition in the Forbes Cloud 100 , CNBC Disruptor 50 , Fortune Future 50 , and Fortune Cyber 60 to winning the 2024 CRN Products of the Year award. Were proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRNs Products of the Year award in the inaugural Security Operations Platform category. Join a company thats not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We are seeking a seasoned JavaScript Developer with a strong background in cybersecurity automation to join our Integrations, Detection, & Response organization. The ideal candidate will have extensive experience in developing and maintaining SOAR workflows, integrating with various third-party security vendors, and enhancing incident response capabilities through automation. Basic Qualifications 3 or more years of professional experience as a software developer with a focus on JavaScript and Python, including at least 2 years of experience in developing security automation solutions within SOAR platforms Experience with RESTful APIs, JSON, and other web technologies; familiarity with Python is a must Hands-on experience with SOAR platforms such as Palo Alto Cortex XSOAR, Splunk SOAR (formerly Phantom), or IBM Resilient, including playbook development and system integration Experience integrating with security tools like centralized logging (e.g., Splunk, ELK stack), EDRs, threat intelligence platforms, and ticketing systems (e.g., ServiceNow, Zendesk) Strong analytical and problem-solving skills with the ability to troubleshoot complex integration and automation issues Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders Experience and interest in mentoring junior employees. This role will be helping teach detection engineers how to best leverage SOAR while writing detections and expand their technical abilities to write their own SOAR playbooks and integrations. Experience working in Agile development environments, preferably with formal Agile training, utilizing tools like JIRA and Confluence. Located in Bangalore, India. About The Role Youll be working as a SOAR developer on our Endpoint Detection Team, responsible for ensuring quality and scale of our response actions and automated responses to our Security Services teams and customers. Some Of Your Day-to-day Responsibilities Will Be Providing mentorship and technical leadership to the team Audit the current response capabilities verses the opportunities based off individual EDRs APIs Run end-to-end testing and help improve or automate this process to ensure quality Participate in the full software development life cycle, building well-designed, testable, efficient, secure code Interface with Security Services teams, Product Management, Incident Response, and customers to identify further SOAR capabilities to help expedite investigations/forensics, automate detections, and generally improve the security exposure of customers Update technical documentation to reflect changes in workflows, integrations, and system configurations Help shape the roadmap of our SOAR platform capabilities and architecture Stay informed about the latest security threats, SOAR platform updates, and automation best practices to continuously improve system effectiveness Develop professional expertise, apply company policies and procedures to resolve a variety of issues. Determine a course of action based on guidelines, and modify processes and methods as required. Continuously learning and adopting best practices for code quality, software development methodologies, and programming principles to enhance coding skills and stay updated with industry advancements At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work USA (2021-2024), Great Place to Work Canada (2021-2024), Great Place to Work UK (2024), and Kununu Top Company Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values? Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting peoples and organizations sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.? We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.?? We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.? All wolves receive compelling compensation and benefits packages, including:? Equity for all employees Flexible annual leave, paid holidays and volunteer days Training and career development programs Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. Fertility support and paid parental leave Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire?employee?experience as accessible as possible and provide?accommodations?as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing [HIDDEN TEXT].? Security Requirements Conducts duties and responsibilities in accordance with AWs Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AW business information assets. Must pass a criminal background check and an employment verification as a condition of employment. Show more Show less
The Office Administrator Intern is a contract position for a minimum of 6 months. This individual will be responsible for supporting our office & its personnel in Bengaluru. The role is in-office and requires the applicant to be physically present on-site 5 days per week. Primary Responsibilities And Duties Answer all incoming phone calls and redirect as necessary Process incoming/outgoing mail and deliveries Planning and executing of events within the office in partnership with other stakeholders including HR, People Experience, and department leaders Managing the access control system software including the printing of credentials, activation & deactivation of credentials, and tracking of temporary badges Keep the office/kitchen tidy and stocked Assisting in and completing preparation for meetings, both virtual and in-person Greeting and registering all visitors to the office Manage employee gifting for life events (marriages, birth of children, etc.) Coordinate food deliveries during leaders site visits Other duties as assigned this role supports the office and its occupants and flexibility is required Key Skills Proficiency with MS Outlook, Word, OneNote, PowerPoint, Excel, Slack, and other cloud-based applications Event planning Proficiency booking travel online Strong organization skills Key Competencies A positive attitude. This person will be the face of the office and a positive demeanor is key. Ability to process and respond to a high volume of email, instant messages, and phone calls A bias for action. The person who fills this role needs to identify and solve problems without the prompting of leadership or other internal stakeholders Ability to effectively prioritize projects and tasks to ensure all initiatives are kept moving forward on the committed schedule Minimum Qualifications 3+ years of experience in a similar role Preferred Qualifications Experience managing an access control platform Strong knowledge of building systems including mechanical, electrical, & plumbing Knowledge of typical means & methods of construction Knowledge of the principals of scheduling and Gantt charts Environment and Physical Demands Work is primarily sedentary in nature and can be executed sitting or standing positions in an office environment. Requires ability to utilize technology related to using a keyboard, verbal communication, and work with device screens which require visual acuity. If located in a company office, often requires the mobility to physically navigate the space. In the event of business travel, mobility sufficient to utilize public and private transport and navigate to essential locations. May include moving or lifting of 25 pounds or less (e.g., office chair, reams of paper). Travel Requirements No travel required Security Requirements Conducts duties and responsibilities in accordance with AWNs Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AWN business information. Each successful candidate will be required to pass a criminal background check and an employment verification as a condition of employment. Show more Show less
At Arctic Wolf, we&aposre redefining the cybersecurity landscape. With our employee Pack members, spread out globally, committed to setting new industry standards. Our accomplishments speak for themselves, from our recognition in the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 to winning the 2024 CRN Products of the Year award. Were proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRNs Products of the Year award in the inaugural Security Operations Platform category. Join a company thats not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. Were looking for an HR Intern to be a part of making this happen. We are looking for an Human Resource Intern in our Bengaluru office for minimum 6 months to work with operations of the People function in a fast-paced Cybersecurity company. People Primary Responsibilities and Duties Assisting in ensuring compliance with relevant laws and regulations. HR administrative works (ex.: benefit/ leaves administration, record keeping and documentation etc.) Coordinate in office for HR initiatives Handling general HR inquiries from employees Providing support to the HR team with various tasks as needed Files and documentation like new joiner onboarding, compliance paperwork Talent Acquisition Own and drive the onsite interview experience for candidates. This includes securing interview rooms, ensuring interviewers stay on schedule, and escorting candidates in and out of the office. When needed, support the recruiting coordination team with scheduling candidate screening calls in close partnership with our onsite Talent Acquisition team. Key Skills Proficient with MS Office and Google Workspace Strong written and verbal communication skills High empathy and communication skills Ability to work reliability on personal sensitive data Proactive self-starter capable of working independently as well as in a team Strong organizational skills with the ability to manage multiple tasks Minimum Qualifications Pursuing a Bachelors degree in HR or related Proficiency in Microsoft Office (Excel, Word, Outlook, etc) Exposure to/experience with an ERP system Organizational skills, attention to detail Environment and Physical Demands Work is primarily sedentary in nature and can be executed sitting or standing positions in an office environment. Requires ability to utilize technology related to using a keyboard, verbal communication, and work with device screens which require visual acuity. If located in a company office, often requires the mobility to physically navigate the space. In the event of business travel, mobility sufficient to utilize public and private transport and navigate to essential locations. May include moving or lifting of 25 pounds or less (e.g., office chair, reams of paper). Travel Requirements Typically 10% or less of business travel Security Requirements Conducts duties and responsibilities in accordance with AWNs Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information. Each successful candidate will be required to pass a criminal background check and an employment verification as a condition of employment. Why Arctic Wolf At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work USA (2021-2024), Great Place to Work Canada (2021-2024), Great Place to Work UK (2024), and Kununu Top Company Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values? Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting peoples and organizations sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.?We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.?? We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.? Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire?employee?experience as accessible as possible and provide?accommodations?as required for candidates and employees with disabilities and/or other specific needs where possible. Show more Show less
At Arctic Wolf, we're redefining the cybersecurity landscape. With our employee Pack members, spread out globally, committed to setting new industry standards. Our accomplishments speak for themselves, from our recognition in the Forbes Cloud 100 , CNBC Disruptor 50 , Fortune Future 50 , and Fortune Cyber 60 to winning the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We’re looking for a Developer Intern to be part of making this happen. About The Role The Arctic Wolf security operations platform ingests and processes upwards of 600 billion events a day from a wide variety of on-premise devices and cloud platforms. The security pipeline is a distributed system of loosely-coupled microservices that constitute our Realtime analysis and threat detection systems. These services distill the incoming events into actionable intelligence that our Concierge Security Teams use to protect customers. We are looking for engineers to join our pack and work with us to build and expand the capabilities of our testing platform. You Will Design, develop, and maintain software services using Java, Spring Boot, Golang, JavaScript, TypeScript, React etc. Write clean, efficient, and testable code with proper documentation and unit testing. Create and extend software frameworks and tools to run, monitor, and report on automated tests. Create test approaches, test plans and test cases to drive high quality software deliverables Contribute to CI/CD pipelines and deployment automation using modern DevOps practices Maintain high quality software with automated testing using a variety of methods such as API validation, performance/load testing, fuzzing, etc. Work as part of a team of highly skilled software professionals Continuously learn and expand your technical horizons Our Technology Stack: Docker, Kubernetes, Amazon Web Services (AWS), OpenAPI, Kafka, Java, Golang, Postgres, Linux, and Javascript. You Are excited to work at the intersection of Big Data and the Cyber Security problem spaces Have 0-1 year(s) of experience shipping quality software Love building high quality software Have experience deploying services on cloud computing platforms (e.g, AWS, Azure, GCP) Are an expert using common tools for executing functional, load and fuzz testing Have worked on distributed systems and microservices architecture (preferred) Have experience working on stream processing architectures (e.g. Kafka, Flink) About Arctic Wolf At Arctic Wolf we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We’ve been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company)—and the 2nd Most Innovative Security Company. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience including: Top Workday USA (2021-2024) Great Place to Work (2022-2024) & Best Workplaces for Women (2024) in Canada Best Workplaces in Tech & For Women in the UK (2023) Top Company by Kununu in Germany (2024) Our Values Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com. Security Requirements Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position.
About The Job At Arctic Wolf, we&aposre not just navigating the cybersecurity landscape - we&aposre redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we&aposve earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. Were proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRNs Products of the Year award in the inaugural Security Operations Platform category. Join a company thats not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. Were looking for a Manager, Engineering Services to be part of making that happen. ? About The Role We are seeking an experienced Engineering Manager to join our Engineering Services organization at Arctic Wolf Networks. This role will lead teams responsible for delivering standardized tooling, services, and development lab infrastructure that enables our core development teams to efficiently develop, test, and ship product releases. Responsibilities Include Team Leadership & Management Lead and mentor multiple agile teams focused on quality tooling frameworks, engineering toolchain integrations, R&D analytics, & engineering lab support Foster a culture of innovation, continuous improvement, and technical excellence Recruit, develop, and retain top engineering talent through effective coaching and career development planning Facilitate team rituals including sprint planning, retrospectives, and demos to ensure continuous improvement and effective project delivery Technical Leadership Provide technical oversight for the development and maintenance engineering of engineering shared services and certified developer, quality, infrastructure, and agile tooling Guide teams in implementing and supporting quality engineering frameworks and tools across the organization Guide teams in implementing engineering toolchain workflow integrations and providing engineering R&D analytics & scorecard capabilities Balance innovation with technical debt management to ensure sustainable development practices Oversee the development of standardized tooling and services that enhance developer productivity Product Ownership & Stakeholder Management Act as a Technical Product Owner, translating R&D requirements into technical solutions Partner with stakeholders to clarify requirements, define scope, and establish quarterly commitments for shared services Manage and prioritize the product backlog for engineering services initiatives Facilitate effective communication between technical teams and R&D stakeholders Infrastructure & Service Management Drive the implementation of Infrastructure as Code (IaC) practices for consistent environment management Ensure high availability and reliability of shared services and development lab infrastructure Implement monitoring and feedback systems to track service performance and usage About You Required Qualifications Bachelor&aposs degree in Computer Science, Engineering, or related field 5+ years of experience in software development with 3+ years in engineering management Proven experience managing multiple agile teams and implementing agile methodologies Strong understanding of CI/CD tools, practices, and modern DevOps principles Experience with quality engineering tools and frameworks such as Selenium, Cypress, or similar testing platforms Demonstrated ability to work with stakeholders across different organizational levels Preferred Qualifications Experience with agile project management tools (e.g., Jira, Asana, or similar) Knowledge of infrastructure automation and cloud technologies Background in platform engineering or developer tooling Experience with implementing and managing enterprise-scale testing frameworks Strong understanding of security best practices in CI/CD pipelines At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work USA (2021-2024), Great Place to Work Canada (2021-2024), Great Place to Work UK (2024), and Kununu Top Company Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values? Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion,and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting peoples and organizations sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.? We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.?? We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.? All wolves receive compelling compensation and benefits packages, including:? Equity for all employees Flexible annual leave, paid holidays and volunteer days Training and career development programs Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. Fertility support and paid parental leave Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire?employee?experience as accessible as possible and provide?accommodations?as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing [HIDDEN TEXT].? Security Requirements? Conducts duties and responsibilities in accordance with AWNs Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position.? Show more Show less
At Arctic Wolf, we're redefining the cybersecurity landscape. With our employee Pack members, spread out globally, committed to setting new industry standards. Our accomplishments speak for themselves, from our recognition in the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 to winning the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We’re looking for a Developer to be part of making this happen. About The Team Our team is at the forefront of integrating cybersecurity operations with advanced data intelligence. We transform complex security telemetry into actionable insights by leveraging cutting-edge AI technologies and scalable data platforms like Databricks. Our work supports multiple security products and internal teams, providing the foundation for advanced threat intelligence. We are evolving our capabilities by developing intelligent cybersecurity data processing AI agents to enhance automation, efficiency, and analytical capabilities in threat detection and response. About The Role As a Software Developer – Agentic AI & LLM Platforms, you will build intelligent, scalable systems that transform complex data into actionable insights. You’ll work at the intersection of LLMs, agentic workflows, cloud-native data pipelines, and modern API development — enabling advanced automation and intuitive interfaces for data exploration. This role is ideal for a highly skilled developer with strong coding, system design, and communication skills, who is passionate about AI engineering, modern APIs, and high- performance data platforms. Responsibilities Design and build natural language interfaces powered by LLMs for querying complex datasets. Develop FastAPI-based services and APIs for integrating AI-driven applications. Use LangGraph or similar frameworks to orchestrate agentic AI workflows. Collaborate closely with product, ML, and platform teams to turn ideas into production-grade software. Write clean, scalable, and well-tested code following best practices. Participate in architecture reviews, design discussions, and code reviews. Optimize cloud-based workflows for scalable, high-throughput data processing on AWS. Required Qualifications 3+ years of experience in software development, with strong focus on backend/API or data-heavy systems. Strong proficiency in Python and SQL for data manipulation, analysis, and backend development. Proven experience building production APIs using FastAPI, Flask, or similar. Experience integrating and orchestrating LLMs and AI agents (LangGraph, LangChain, or custom orchestration). Solid understanding of software design principles, architecture patterns, and performance tuning. Hands-on experience with AWS services for scalable and secure compute and storage. Experience working in Agile/Scrum/Kanban environments with modern development practices (CI/CD, testing, code reviews). Preferred Qualifications Exposure to cybersecurity telemetry (e.g., alerts, logs, SIEM, network data) is a plus. Familiarity with threat intelligence frameworks like MITRE ATT&CK is a bonus. Experience working with Apache Spark or Databricks for distributed data processing. Knowledge of agent-based systems, LLM fine-tuning, or retrieval-augmented generation (RAG). Strong communication skills and ability to articulate technical solutions clearly. Advanced degree in Computer Science, Data Engineering, AI/ML, or a related field is a plus. Why Arctic Wolf? At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. All wolves receive compelling compensation and benefits packages, including: Equity for all employees Flexible annual leave, paid holidays and volunteer days Training and career development programs Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. Fertility support and paid parental leave Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.
At Arctic Wolf, we&aposre redefining the cybersecurity landscape. With our employee Pack members, spread out globally, committed to setting new industry standards. Our accomplishments speak for themselves, from our recognition in the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 to winning the 2024 CRN Products of the Year award. Were proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRNs Products of the Year award in the inaugural Security Operations Platform category. Join a company thats not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. Were looking for a Developer to be part of making this happen. ? About The Role Youll be working as a Principal Software Developer on our Security Services & Customer Experience (S2CX) Team, responsible for delivering the cloud-based software that helps solve the real-world security problems that IT professionals face. We develop the internal tools used by the security services team to keep our customers safe and informed, as well as the external web applications used by our customers. Our goal is to share the value Arctic Wolf provides to our customers and to improve and scale the abilities of our security engineers. A Principal Software Developer sets the technical vision for the team, drives architectural decisions, and fosters a culture of excellence by mentoring and empowering other team members. They lead by example, sharing expertise and technical insight to guide the team. Responsibilities Set and drive the technical direction for the department, ensuring alignment with organizational goals. Architect and design scalable software solutions that meet team and organizational needs. Maintain deep technical knowledge of team technologies and their interactions, serving as the final voice on technical decisions Represent the technical needs of the team to other groups and stakeholders, advocating for necessary resources and support. Support team members by providing hands-on implementation guidance for complex or error-prone coding areas. Propose, review, and approve coding and pull request standards, mentoring others to support best practices. Demonstrate and promote the adoption of standards such as test automation across the team. We value a culture of sharing and learning, so every member of the team has the opportunity to share their work with the entire department during our monthly R&D Demos. Once a year we hold a department-wide Hackathon, teaming up across all R&D teams over four days to collaborate and build cool ideas outside the normal project scope. While innovation is the focus, some of these ideas do make it into our products. About You Youre an experienced software developer with 10 or more years of experience architecting and shipping production quality software. You enjoy solving complex technical challenges and setting a high bar for software quality and team collaboration. You thrive in a leadership role, setting the technical vision for the team and driving architectural decisions that enable us to deliver secure, scalable solutions for real-world security problems. Here Are Some Of The Core Technologies We Use And Teach Across Our S2CX Teams. You Should Have Experience In The Following Areas React/Typescript (or similar modern languages) Go (or other object-oriented languages) AWS (or Azure/Google Cloud) Git Docker Kubernetes In addition, you bring a strategic mindset and a proven track record of delivering cloud-based software at scale. Even if you havent worked with all of our specific technologies, you leverage a broad knowledge base to help the team solve complex problems and continuously improve. You have a deep understanding of software development best practices, architecture, and security, and you are committed to sharing your expertise to help others grow. You have a bachelors degree in Computer Science, Engineer or a related field. Previous security experience is preferred but not required. We provide all the cybersecurity training you need during onboarding and on-the-job training. Why Arctic Wolf At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work USA (2021-2024), Great Place to Work Canada (2021-2024), Great Place to Work UK (2024), and Kununu Top Company Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values? Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting peoples and organizations sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.?We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.?? We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.? All wolves receive compelling compensation and benefits packages, including:? Equity for all employees Flexible annual leave, paid holidays and volunteer days Training and career development programs Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. Fertility support and paid parental leave Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire?employee?experience as accessible as possible and provide?accommodations?as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing [HIDDEN TEXT]. ? Show more Show less