What Were Looking For We are seeking a Security & Compliance Analyst to support the ongoing protection of Acumeras systems and the compliance requirements of our customers. This role is ideal for candidates who are detail-oriented, eager to grow, and passionate about perational security and compliance frameworks. As a member of the Compliance and Security Operations team, you will assist in vulnerability management, audit readiness, incident response, and security monitoring. Work Shift- 4:00PM-1:00AM Responsibilities: Security Operations &Monitoring Monitor and review SIEM dashboards and alerts for signs of unauthorized or suspicious activity. Assist with log analysis and incident triage. Support endpoint protection and antivirus policy enforcement. Coordinate with senior team members during incident investigations. Vulnerability Management Lead ongoing vulnerability scans, interpret results, and prioritize remediation efforts. Track remediation of findings by collaborating with relevant technical teams. Maintain up-to-date vulnerability management documentation and dashboards. Compliance & Audit Support Assist in evidence collection for internal and external audits (e.g., PCI DSS, SOC2, ISO 27001). Track completion of compliance-related tasks across departments. Help maintain policies, standards, and process documentation. Conduct spot checks or audits of configurations, logs, and access controls. Security Awareness & Training Assist in managing the Security Awareness training platform (e.g.,phishing simulations, security awareness campaigns). Track training completion and generate reports for leadership. Documentation & Reporting Maintain accurate and organized records of incidents, vulnerabilities, and audit tasks. Contribute to internal pages such as Confluence and Jira ticketing systems. Create or update playbooks & SOPs under guidance of senior staff. Preferred Qualifications 13 years of experience in IT security, compliance, or a related technical support role Experience supporting PCI DSS, SOC 2, or ISO 27001 audits Exposure to IDS/IPS, scripting, or security automation Certifications such as Security+, CySA+, PSAA, or similar are a plus Familiarity with SIEM, endpoint protection, and vulnerability scanning tools Understanding of information security principles and common compliance frameworks Excellent written and verbal communication skills Comfortable working with Linux systems and cloud platforms (AWS preferred) Strong attention to detail and ability to follow procedures Available to begin work within a 15-day notice period. Education & Experience Bachelor’s degree in Computer Science, Cybersecurity, Information Systems, or equivalent experience. 1–3 years of experience in an information security, compliance, IT support, or network operations role. Perks of Acumera Hybrid Work Schedule Group medical insurance. Paid company holidays. Casual dress code. Cab facilities for employees working in shifts. Fully stocked snacks at office. Vibrant and Inclusive Workplace Atmosphere. Flexible work environment and an opportunity to grow as we grow. Acumera is an equal-opportunity employer. All final candidates will be subject to a pre-employment background check.
Who We Are Based in Austin, Texas, Acumera is a leader in managed network security and automation services for multi-site businesses' payment systems and operations. Acumera provides software-as-a-service (SaaS) solutions for edge computing, secure edge networking, network operations, visualization, and security. Our clients focus on growing their companies using Acumeras remote systems visibility, strong data security, and simplified compliance services. Since 2002, Acumera has been our clients trusted network partner. Were a growing company looking for motivated professionals to join our team! Responsibilities Calling Customer and fix Installation Scheduling for products purchased from Acumera. Coordinate with Installation team to ensure timely Installation. Resolve Customer queries and issues. Update systems as per procedures to enable billing. Requirements Preferred Qualifications Having experience of Order fulfilment process and delivery to customers. Assist team with scheduling complex customer installs. Handle customer calls. Assist management with day-to-day reporting. Work on adhoc projects as assigned by management and complete the projects. within the timeline. Ex: Customer Outreach program. Proven working experience in stake holder management or a relevant role. Good communication skills, ability to understand and clearly communicate with customer. Ensure high customer satisfaction among business stakeholders. Education Graduate/ Post Graduate with relevant experience of 2-4 Years Shift US Shift Timings Availability Less than 15 days Perks of Acumera Group medical insurance. Paid company holidays. Casual dress code Cab facilities for employees working in shifts. Fully stocked snacks at office. Vibrant and Inclusive Workplace Atmosphere. Flexible work environment and an opportunity to grow as we grow. Acumera is an equal-opportunity employer. All final candidates will be subject to a pre-employment background check.
Good understanding on networking protocols and and technical troubleshooting. Ethernet, Frame Relay, TCP/IP, HSRP, PPP, VRRP, ISDN, VPN. Working Knowledge: ARP, PING, IPCONFIG, ROUTE, NSLOOKUP commands. Routing protocols RIP/RIP2, OSPF, IGRP, IS-IS, EIGRP, BGP Must be able to configure, maintain, and troubleshoot IPSec VPNs. Hardware: Juniper Firewall (NS-5GT, SSG5, SSG140, SSG520, SSG-1000) Fortinet Firewalls (FG20C, FG100D, FG221B) Read, understand, and be able to correlate traffic logs or debug logs with specific issues or issue types. Experience installing, maintaining, supporting, and upgrading firewalls, preferably Juniper and/or Fortinet firewalls Qualifications 1-4 years of experience in a network engineer or similar technical role. Strong communication and interpersonal skills. Ability to follow processes and procedures accurately. Customer-focused with a positive attitude. Quick learner and adaptable to new technologies. Education Bachelors degree in Computer Science, Information Technology, Network Engineering, or a related field. Certifications such as Cisco Certified Network Associate (CCNA), CompTIA Network+, or equivalent are preferred. Benefits Group medical insurance. Casual dress code. Hybrid work schedule Paid company holidays. Cab Facilities. Fully stocked snacks at office. Vibrant and Inclusive Workplace Atmosphere. Flexible work environment and an opportunity to grow as we grow.
Duties and Responsibilities Support network security systems deployed and managed by the organization for its customers Resolve customer issues while maintaining high levels of customer service Focus on quality customer service and continuous process improvement Act as the primary point for managing and resolving customer service technical support issues Provide customers with quick response times and first call problem resolutions Requirements Primary Skill Good understanding on networking protocols and and technical troubleshooting. Ethernet, Frame Relay, TCP/IP, HSRP, PPP, VRRP, ISDN, VPN. Working Knowledge: ARP, PING, IPCONFIG, ROUTE, NSLOOKUP commands. Routing protocols RIP/RIP2, OSPF, IGRP, IS-IS, EIGRP, BGP Must be able to configure, maintain, and troubleshoot IPSec VPNs. Hardware: Juniper Firewall (NS-5GT, SSG5, SSG140, SSG520, SSG-1000) Fortinet Firewalls (FG20C, FG100D, FG221B) Read, understand, and be able to correlate traffic logs or debug logs with specific issues or issue types. Experience installing, maintaining, supporting, and upgrading firewalls, preferably Juniper and/or Fortinet firewalls Qualifications 1-4 years of experience in a network engineer or similar technical role. Strong communication and interpersonal skills. Ability to follow processes and procedures accurately. Customer-focused with a positive attitude. Quick learner and adaptable to new technologies. Education Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field. Certifications such as Cisco Certified Network Associate (CCNA), CompTIA Network+, or equivalent are preferred. Benefits Group medical insurance. Casual dress code. Hybrid work schedule Paid company holidays. Cab Facilities. Fully stocked snacks at office. Vibrant and Inclusive Workplace Atmosphere. Flexible work environment and an opportunity to grow as we grow.
What Were Looking For A detail-oriented professional with strong Order Management skills, excellent data entry abilities, and a high level of accuracy, seeking opportunities to work in U.S. shifts. Responsibilities Analyze, review information received from sales, with the signed order form. Enter the order in CRM & HubSpot within the timelines. Spot in sufficient information in system and flag the same before entering an order. Coordinate with sales team to ensure accurate data is received. Ensure Pricing is accurate. Assist with special projects as needed. Any other duties or responsibilities as deemed necessary. Meet expectations for attendance, punctuality, and timely completion of assigned tasks. Education and Experience Preferred Commerce Graduate with 2-4 years experience. Good written and oral communication skills. Prior experience in working on any CRM tool will be an added advantage. Efficient time management and organizational skills. Able to work autonomously on a day-to-day basis without supervision. Ability to exercise good judgment and logic. Ability to follow instructions, listening skills. Team Player, Quick learner, ability to work under pressure. Able to type quickly and efficiently, and have basic familiarity with Windows and MS Office, specifically Excel. Perks and Benefits Group medical insurance. Casual dress code. Hybrid work schedule Paid company holidays. Cab Facilities. Fully stocked snacks at office. Vibrant and Inclusive Workplace Atmosphere. Flexible work environment and an opportunity to grow as we grow.
Associate, Order Management Bengaluru, IND Apply Description Who We Are Acumera is now Scale Computing! Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, and scalable technology that powers critical operations worldwide. We re a growing company looking for motivated professionals to join our team! What We re Looking For A detail-oriented professional with strong Order Management skills, excellent data entry abilities, and a high level of accuracy, seeking opportunities to work in U.S. shifts. Responsibilities Analyze, review information received from sales, with the signed order form. Enter the order in CRM & HubSpot within the timelines. Spot in sufficient information in system and flag the same before entering an order. Coordinate with sales team to ensure accurate data is received. Ensure Pricing is accurate. Assist with special projects as needed. Any other duties or responsibilities as deemed necessary. Meet expectations for attendance, punctuality, and timely completion of assigned tasks. Education and Experience Preferred Commerce Graduate with 2-4 years experience. Good written and oral communication skills. Prior experience in working on any CRM tool will be an added advantage. Efficient time management and organizational skills. Able to work autonomously on a day-to-day basis without supervision. Ability to exercise good judgment and logic. Ability to follow instructions, listening skills. Team Player, Quick learner, ability to work under pressure. Able to type quickly and efficiently, and have basic familiarity with Windows and MS Office, specifically Excel. Perks and Benefits Group medical insurance. Casual dress code. Hybrid work schedule Paid company holidays. Cab Facilities. Fully stocked snacks at office. Vibrant and Inclusive Workplace Atmosphere. Flexible work environment and an opportunity to grow as we grow. Scale Computing is an equal opportunity employer. The final candidates will be subject to a pre-employment background check. Apply