What Were Looking For We are seeking a Security & Compliance Analyst to support the ongoing protection of Acumeras systems and the compliance requirements of our customers. This role is ideal for candidates who are detail-oriented, eager to grow, and passionate about perational security and compliance frameworks. As a member of the Compliance and Security Operations team, you will assist in vulnerability management, audit readiness, incident response, and security monitoring. Work Shift- 4:00PM-1:00AM Responsibilities: Security Operations &Monitoring Monitor and review SIEM dashboards and alerts for signs of unauthorized or suspicious activity. Assist with log analysis and incident triage. Support endpoint protection and antivirus policy enforcement. Coordinate with senior team members during incident investigations. Vulnerability Management Lead ongoing vulnerability scans, interpret results, and prioritize remediation efforts. Track remediation of findings by collaborating with relevant technical teams. Maintain up-to-date vulnerability management documentation and dashboards. Compliance & Audit Support Assist in evidence collection for internal and external audits (e.g., PCI DSS, SOC2, ISO 27001). Track completion of compliance-related tasks across departments. Help maintain policies, standards, and process documentation. Conduct spot checks or audits of configurations, logs, and access controls. Security Awareness & Training Assist in managing the Security Awareness training platform (e.g.,phishing simulations, security awareness campaigns). Track training completion and generate reports for leadership. Documentation & Reporting Maintain accurate and organized records of incidents, vulnerabilities, and audit tasks. Contribute to internal pages such as Confluence and Jira ticketing systems. Create or update playbooks & SOPs under guidance of senior staff. Preferred Qualifications 13 years of experience in IT security, compliance, or a related technical support role Experience supporting PCI DSS, SOC 2, or ISO 27001 audits Exposure to IDS/IPS, scripting, or security automation Certifications such as Security+, CySA+, PSAA, or similar are a plus Familiarity with SIEM, endpoint protection, and vulnerability scanning tools Understanding of information security principles and common compliance frameworks Excellent written and verbal communication skills Comfortable working with Linux systems and cloud platforms (AWS preferred) Strong attention to detail and ability to follow procedures Available to begin work within a 15-day notice period. Education & Experience Bachelor’s degree in Computer Science, Cybersecurity, Information Systems, or equivalent experience. 1–3 years of experience in an information security, compliance, IT support, or network operations role. Perks of Acumera Hybrid Work Schedule Group medical insurance. Paid company holidays. Casual dress code. Cab facilities for employees working in shifts. Fully stocked snacks at office. Vibrant and Inclusive Workplace Atmosphere. Flexible work environment and an opportunity to grow as we grow. Acumera is an equal-opportunity employer. All final candidates will be subject to a pre-employment background check.
Who We Are Based in Austin, Texas, Acumera is a leader in managed network security and automation services for multi-site businesses' payment systems and operations. Acumera provides software-as-a-service (SaaS) solutions for edge computing, secure edge networking, network operations, visualization, and security. Our clients focus on growing their companies using Acumeras remote systems visibility, strong data security, and simplified compliance services. Since 2002, Acumera has been our clients trusted network partner. Were a growing company looking for motivated professionals to join our team! Responsibilities Calling Customer and fix Installation Scheduling for products purchased from Acumera. Coordinate with Installation team to ensure timely Installation. Resolve Customer queries and issues. Update systems as per procedures to enable billing. Requirements Preferred Qualifications Having experience of Order fulfilment process and delivery to customers. Assist team with scheduling complex customer installs. Handle customer calls. Assist management with day-to-day reporting. Work on adhoc projects as assigned by management and complete the projects. within the timeline. Ex: Customer Outreach program. Proven working experience in stake holder management or a relevant role. Good communication skills, ability to understand and clearly communicate with customer. Ensure high customer satisfaction among business stakeholders. Education Graduate/ Post Graduate with relevant experience of 2-4 Years Shift US Shift Timings Availability Less than 15 days Perks of Acumera Group medical insurance. Paid company holidays. Casual dress code Cab facilities for employees working in shifts. Fully stocked snacks at office. Vibrant and Inclusive Workplace Atmosphere. Flexible work environment and an opportunity to grow as we grow. Acumera is an equal-opportunity employer. All final candidates will be subject to a pre-employment background check.