Jobs
Interviews

2608 Medical Insurance Jobs - Page 17

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

3.0 - 8.0 years

12 - 16 Lacs

bengaluru

Work from Office

Ensuring I understand our Core Purpose and the role I play in delivering this Role modelling the Tesco values and leading by example in what I do and how I behave Supporting the Colleague Engagement Centre team to identify and understand the root cause of failures Collaborating closely with the operational teams to understand opportunities for larger scale change through partners and surfacing these opportunities in the Business Partnering and Change team Supporting the planning and implementation of change activity in the Colleague Engagement entre through effective and accurate tracking Following the agreed change processes and ways of working Tracking measures of success for changes Supporting the transfer of changes into operational training and ensuring Senior Associate Trainers have a comprehensive understanding of all changes I support the delivery of change, helping the operation to land and embed messages through ensuring key people have a comprehensive understanding of all changes Supporting administration of contact reduction and forecasting data and information Understanding the part I play in delivering our important metrics and performance measures Delivering my own personal objectives, preparing for and participating fully in everyday and structured conversations with my colleagues and manager Knowing and maintaining my knowledge of work processes and sharing that knowledge freely with others Continually developing my skills to be the best I can be in my role

Posted 2 weeks ago

Apply

3.0 - 8.0 years

13 - 17 Lacs

bengaluru

Work from Office

I play a key role in formulating the technical strategy and roadmap for my area to support the growth of our business objectives and maintaining our competitive advantage. I drive architecture, design, implementation, adoption, and re-usability of technology within my teams and the wider technology community, crafting a culture of innovation and technical excellence. You will need Minimum of 14+ years of experience and atleast 3-4 years of experience managing a team of 15+ direct reporters. Experience in building RICE components or equivalent in Oracle Fusion (BI & OTBI / HCM Extracts). Should have good understanding of HCM Rest / SOAP APIs / Atom Feeds and business objects Expertise in data transformation from legacy to Oracle Fusion. Deep understanding of ETL. Solid experience of designing end to end architecture of one or more enterprise level solutions in HR domain. Should have understanding Oracle architecture especially SaaS and PaaS. Have good knowledge on Oracle PaaS component. Experience managing systems engineers, supporting their career development and growth. Experience leading large and complex packaged apps implementations in HR Demonstrated experience designing, configuring, and running highly scalable systems. Experience of technical leadership within a team. Coaching, supporting, and mentoring those around me.

Posted 2 weeks ago

Apply

0.0 - 2.0 years

2 - 4 Lacs

mumbai

Work from Office

Lynk is the best place to seek, build and share credible human expertise . We power the new knowledge economy. Our Knowledge-as-a-Service platform unlocks the insights, experience and expertise of experts from around the world, helping people and companies make informed decisions. Our customers include Fortune 500 companies, leading investment houses, global family offices, top professional services firms, governments and other organizations. LYNK is seeking a self-driven individual to join the Survey Team in Mumbai, India. The Survey Associate will join a growing Survey Team. The Survey Associate will be responsible for managing various projects, client management, quality control and compliance. He/she will also be required to generate reports and develop insights for clients. LYNK Survey Team covers end-to-end survey cycle from coding to analysis. This position requires an analytic mindset, excellent communication and oratory skills, ability to take ownership and responsibility, keen to learn, think out of the box and excellent client management skills and observation skills. What You ll Do Review survey responses to ensure they meet our bar for quality and compliance standards. Think out of the box to find survey respondents in a limited time frame Build strong client relationships Proactively collaborate with colleagues to contribute to Lynk s growth Manage multiple global projects Bidding and negotiation What Expertise You ll Add To The Team Bachelor s/ Masters degree with a strong academic track record Prior experience and knowledge of market research Sales and negotiation background Experience and knowledge of various survey programming software an advantage (e.g., experience with Qualtrics, Surveymonkey, SawTooth and Inc-Query) (not mandatory) Questionnaire designing (not mandatory) Manage multiple projects with a unique outlook and determined attitude Adapt to different situations with a never give-up attitude and work for best results Experience with targets and revenue goals What We Commit To You Competitive remuneration package in a rapidly-expanding growth stage global company An environment that respects diversity and inclusion Comprehensive medical insurance coverage The opportunity to collaborate with global colleagues and international clients Notes: - Lynk employees are prohibited from trading Restricted Securities (defined as any security whose performance is linked to a single company) on any Personal Trading Account. - All future new joiners, if they receive a conditional offer to join Lynk, will be required to undergo a background check. - Lynk is an equal opportunities employer.

Posted 2 weeks ago

Apply

0.0 - 5.0 years

2 - 7 Lacs

gurugram

Work from Office

KPMG in India, a professional services firm, is the Indian member firm affiliated with KPMG International and was established in August 1993. Our professionals leverage the global network of firms, providing detailed knowledge of local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune and Vadodara. KPMG in India offers services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focussed and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment KPMG Advisory professionals provide advice and assistance to enable companies, intermediaries and public sector bodies to mitigate risk, improve performance, and create value. KPMG firms provide a wide range of Risk Advisory and Financial Advisory Services that can help clients respond to immediate needs as well as put in place the strategies for the longer term. KPMGs Forensic Services: In response to escalating white-collar crime, we pioneered the forensic practice in 1995. We help clients prevent, detect and mitigate the risk of fraud, misconduct and non-compliance. Today we are recognized as market leaders commending a dominant market share, top of mind recall and a reputation for offering holistic solutions to clients. Our team of professionals assist our clients to cover all areas entailing potential fraud risk, detect fraud at the earliest, minimize losses and respond appropriately. KPMG CDD Practice helps organizations manage third party risks by uncovering information on the background of the counterparties and material issues associated with them, through deep public domain searches from venues such as regulatory publications news and media sources. ROLE & RESPONSIBILITIES Conducting research using a variety of online sources, especially commercial registries and corporatedatabases, legal databases and media sources Conducting desktop-based research using a combination of other specialist research tools designedfor online due diligence reports and databases such as Factiva and Lexis-Nexis Demonstrate in-depth technical capabilities and professional knowledge. Demonstrate ability toassimilate new knowledge Summarizing the information obtained into concise and accurate reports Monitor progress and ensure that key stakeholders are informed about progress and expectedoutcomes Successful completion of client engagement deliverables in line with project plan, ensuring highquality work delivery within appropriate time scales and adhering to pre-defined methodologiestowards preparing due diligence reports and researching specific targets to highlight red flags. Remain current on new developments within the industry Advisory- Forensic Counterparty Due Diligence THE INDIVIDUAL Strong written and verbal communication skills to interact cross-functionally and/or with seniors, withan ability to convey messages in a clear and structured manner Strong analytical and problem solving skills Attention to detail Adaptability to a dynamic environment often accompanied by shifting priorities and stringent deadlines Have discretion and an ability to maintain confidentiality Drive and commitment to deliver high quality service Ability to work well in teams Basic understanding of IT systems, Knowledge of MS office ( MS Excel, PowerPoint, Word etc) Have the ability to work under pressure stringent deadlines and tough client conditions which maydemand extended working hours Demonstrate integrity, values, principles, and work ethic QUALIFICATION Graduate in any Commerce or Economics or Arts (B.A, B.Com, Economics) Knowledge of at least one foreign language will be preferable (e.g., German, Spanish, Italian,French, Portuguese, Arabic, Chinese, and Japanese). SELECTION PROCESS HR discussion followed by a technical interaction with the line Manager and a final round with theDirector / Partner of the practice (1 Case Study administered by Hiring Manager during theseinterviews) PEOPLE BENEFITS A strong learning culture Quarterly rewards and recognition programme Encore Comprehensive medical insurance coverage for staff and family Expansive general and accidental coverage for staff .

Posted 2 weeks ago

Apply

0.0 - 5.0 years

2 - 7 Lacs

noida

Work from Office

KPMG in India, a professional services firm, is the Indian member firm affiliated with KPMG International and was established in August 1993. Our professionals leverage the global network of firms, providing detailed knowledge of local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune and Vadodara. KPMG in India offers services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focussed and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment KPMG Advisory professionals provide advice and assistance to enable companies, intermediaries and public sector bodies to mitigate risk, improve performance, and create value. KPMG firms provide a wide range of Risk Advisory and Financial Advisory Services that can help clients respond to immediate needs as well as put in place the strategies for the longer term. KPMGs Forensic Services: In response to escalating white-collar crime, we pioneered the forensic practice in 1995. We help clients prevent, detect and mitigate the risk of fraud, misconduct and non-compliance. Today we are recognized as market leaders commending a dominant market share, top of mind recall and a reputation for offering holistic solutions to clients. Our team of professionals assist our clients to cover all areas entailing potential fraud risk, detect fraud at the earliest, minimize losses and respond appropriately. KPMG CDD Practice helps organizations manage third party risks by uncovering information on the background of the counterparties and material issues associated with them, through deep public domain searches from venues such as regulatory publications news and media sources. ROLE & RESPONSIBILITIES Conducting research using a variety of online sources, especially commercial registries and corporatedatabases, legal databases and media sources Conducting desktop-based research using a combination of other specialist research tools designedfor online due diligence reports and databases such as Factiva and Lexis-Nexis Demonstrate in-depth technical capabilities and professional knowledge. Demonstrate ability toassimilate new knowledge Summarizing the information obtained into concise and accurate reports Monitor progress and ensure that key stakeholders are informed about progress and expectedoutcomes Successful completion of client engagement deliverables in line with project plan, ensuring highquality work delivery within appropriate time scales and adhering to pre-defined methodologiestowards preparing due diligence reports and researching specific targets to highlight red flags. Remain current on new developments within the industry Advisory- Forensic Counterparty Due Diligence THE INDIVIDUAL Strong written and verbal communication skills to interact cross-functionally and/or with seniors, withan ability to convey messages in a clear and structured manner Strong analytical and problem solving skills Attention to detail Adaptability to a dynamic environment often accompanied by shifting priorities and stringent deadlines Have discretion and an ability to maintain confidentiality Drive and commitment to deliver high quality service Ability to work well in teams Basic understanding of IT systems, Knowledge of MS office ( MS Excel, PowerPoint, Word etc) Have the ability to work under pressure stringent deadlines and tough client conditions which maydemand extended working hours Demonstrate integrity, values, principles, and work ethic QUALIFICATION Graduate in any Commerce or Economics or Arts (B.A, B.Com, Economics) Knowledge of at least one foreign language will be preferable (e.g., German, Spanish, Italian,French, Portuguese, Arabic, Chinese, and Japanese). SELECTION PROCESS HR discussion followed by a technical interaction with the line Manager and a final round with theDirector / Partner of the practice (1 Case Study administered by Hiring Manager during theseinterviews) PEOPLE BENEFITS A strong learning culture Quarterly rewards and recognition programme Encore Comprehensive medical insurance coverage for staff and family Expansive general and accidental coverage for staff .

Posted 2 weeks ago

Apply

0.0 - 5.0 years

2 - 7 Lacs

gurugram

Work from Office

What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for: Ensuring KYC scrubbing task adherence within Timelines Meeting daily production requirements Preparing and Publishing Daily refusal Reconciliations Preparing & Publishing High Risk as per compliance Audit Requirements Managing customer communication plan as per schedule Role Accountability Ensure accurate data /files updation & MIS for critical processes - KYC renewal, Addon renewal ,address change & PAN associated data files Check KYC deduplication of applications as per the agreed timeline and TAT including database updations Ensure 100% closure of daily incorrect pan cases which are an overlap with KYC renewals Ensure closure of daily in progress cases assigned Publish Wrong and Refusal actioning audit Publish status to Compliance for monthly high risk cases reconciliations Ensure regular reconciliation for overlaps across data all KYC data bases & systems in KYC including V+ Vs card one reconciliations Continuously evaluate processes and identify opportunities for automation via macros/tools available Perform process documentation and compliance adherence Measures of Success Accuracy % Process TAT (Data management TAT/Duplication for KYC TAT etc.) No. of process automation/improvement opportunity identified Process Adherence as per MOU Technical Skills / Experience / Certifications Excellent working knowledge of Excel ( knowledge on other data management tools will be preferred ) Understanding of basic regulatory compliances on KYC Competencies critical to the role Process Orientation Detail Orientation Analytical Ability Qualification Graduate in any discipline Preferred Industry FSI

Posted 2 weeks ago

Apply

1.0 - 3.0 years

3 - 5 Lacs

noida

Work from Office

Brevo is the leading and fast-growing Customer Relationship Management (CRM) suite designed to enable millions of organizations to connect with people using technology for their success. Our platform gives businesses a unified view of the entire customer journey, empowering them to grow with intuitive marketing and sales tools, including Marketing Automation, Email, SMS, WhatsApp, Chat, and much more. As a proud B Corp certified company, we are committed not only to performance but also to purpose meeting high standards of social and environmental impact. Today, more than 500,000 businesses across 180 countries, including Louis Vuitton, Carrefour, eBay, and Michelin, trust Brevo s reliable technology and 75+ integrations to deliver unparalleled customer experiences, reduce costs, and drive sales. Brevo reached 179M ARR in 2024 (35% growth year on year) and has close to 1,000 employees globally. Are you passionate about building scalable backend systems using Go Were looking for a Software Engineer - Golang to join our growing engineering team and work on high-performance systems that power real-world applications. As Golang Developer, you will: Be responsible for application design, code development, testing, deployment and maintenance Write well-designed and optimised code Contribute to all phases of the development lifecycle Develop and deploy new features to facilitate related procedures and tools if necessary Troubleshoot, test and maintain the core product and database to ensure strong optimisation and functionality. What will contribute to your success: 1-3 years of experience in product development with excellent coding skills in Golang Excellent knowledge of Nosql technologies like Mongodb/Mysql Excellent communication skills are required Experience in caching & MQ is a plus Positive attitude and zeal to learn Excellent analytical skills. Interview Process: Round 1 - Technical Interview via Google Hangout (60 mins) Round 2 - Hiring Manager Interview In Person/On-Premises (60 mins) Round 3 - HR round via Google Hangout or In person (30 mins) What we offer: A unique opportunity to join an international and collaborative startup environment in a hyper-growth context Hybrid working with 2 days work from home. The chance to grow your professional and technical skills, with actual room for career progression A modern office in a central location with free fruits & drinks & a lot of fun activities Excellent referral program. Employees can choose a 1.5 Lac gift item, including a bike, flight tickets, and more. 1.4x times your day salary if youre working on any week off or holiday due to critical tasks/issues An umbrella of leaves and holidays & Budget to support your workspace at home Medical Insurance of INR 10 Lacs is borne by the company An employee-friendly compensation structure that includes Tax saving optional components where the employee can save extra tax Bi-annual global company offsite; inter-office trips. Virtual festivals and birthday celebrations, Team parties, & team-building outings. Brevo puts diversity and inclusion at the heart of its values. We examine all applications with treatment based on equal skills and applying the principles of non-discrimination.

Posted 2 weeks ago

Apply

1.0 - 7.0 years

3 - 9 Lacs

hyderabad

Work from Office

About Us What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

Posted 2 weeks ago

Apply

1.0 - 7.0 years

3 - 9 Lacs

mumbai

Work from Office

About Us What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

Posted 2 weeks ago

Apply

2.0 - 5.0 years

4 - 7 Lacs

gurugram

Work from Office

About Us What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card

Posted 2 weeks ago

Apply

2.0 - 5.0 years

4 - 7 Lacs

vijayawada

Work from Office

About Us What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card

Posted 2 weeks ago

Apply

2.0 - 6.0 years

4 - 8 Lacs

pune

Work from Office

About the company What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for fulfilment of credit card applications (KYC, surrogate document collection & MID completion) across all open market retail sales channels with accuracy, within TAT & within the budgeted cost, via managing a team of contracted staff. Role Accountability Achieve application fulfilment targets across all retail sales channels in the geography assigned Generate new accounts by managing timely fulfillment of OLA & Paytm Cobranded cards Ensure daily productivity management of doc boys (3rd party contract staff) Ensure that cost per application is maintained within budgetary limits Ensure adherence to processes to control frauds and data leakages within assigned territory Perform efficient territory allocation and route planning for staff to enhance logistical efficiencies Collate and share performance metrics data for own territory to enable periodic MIS preparation Ensure timely adoption of technology changes/enhancements to application fulfillment within the team Measures of Success Fulfilment Ratio of Open Market applications (% of total applications) Cost of Fulfillment per application NFTE Productivity Target Achievement Fulfilment TAT Fulfilment & new accounts generation of OLA & Paytm applications Fulfilment Ratio of STP (Sprint) Applications Fulfilment Ratio of Add-on Appointments Count of OVD Cases cured through eKYC Technical Skills / Experience / Certifications Basic knowledge of Credit cards Sales, Distribution and Fulfilment process Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Detail Orientation Qualification Graduate/Post Graduate MBA (Preferred) in any discipline from a recognized university. Preferred Industry Credit Card, BFSI Industry, Any

Posted 2 weeks ago

Apply

2.0 - 6.0 years

4 - 8 Lacs

gurugram

Work from Office

What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for resolving customer complaints/escalations through Internal Escalation Desk. Role Accountability Resolve complaints / escalations received through different channels - Nodal ,Principal Nodal & Customer service head ID through calls and emails Achieve daily productivity metrics & Quality targets, daily hygiene metrics achievement such as Nil Unscheduled leave, TTS completion Ensure adherence to SOPs while resolving customer escalations and coordinate with cross functions for necessary resolution Use judgement to raise exception servicing request on a case by case basis for better customer experience Ensure final resolution of customer escalations by coordinating with various departments as necessary and informing the customer of the final verdict in timely manner Drive customer retention by providing best in class customer experience Proactively highlight issues and process improvement to reduce escalations Ensure process documentation and compliance adherence Measures of Success Cases processed per day Service Quality Score First Contact/BO Resolution rate Zero Avoidable Escalation Performance Retention Score FKAT training quiz score Execution/Resolution TAT Voice of Customer Customer Retention Rate Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge and experience of complaints handling Expertise in MS Office suite Competencies critical to the role Verbal and written communication Problem Solving Stakeholder Management Customer Orientation Qualification Graduate in any discipline Preferred Industry Customer Services - Credit Card Industry

Posted 2 weeks ago

Apply

2.0 - 7.0 years

4 - 9 Lacs

bengaluru

Work from Office

Get to know the team Within Grabs engineering team, individuals contribute significantly to the companys core. Our dedication is evident in the impact we have on countless lives daily, motivated by our collective passion. Empowered by teamwork, we develop services and tools to serve millions across Southeast Asia. Grab India is focused on addressing challenges in lending and seeks motivated iOS engineers for its lending mobile team. Were looking for individuals and contribute to various initiatives. We are looking for skilled and enthusiastic iOS Engineers to join our team. Youll have the chance to contribute to the flagship Grab app, engaging directly with users to understand their challenges and how our solutions can support their professional lives. Initiative in problem identification is crucial for our team members, who should possess the appropriate mindset and skills to address these challenges. Our team operates with advanced technologies like SwiftUI and Reactive programming. We prioritise architectural integrity and welcome developers suggestions for new mobile approaches and technologies, while also emphasising their ability to deliver on key components within the team. You will be reporting to Engineering Manager II. This is a on-site role and is based in Bangalore. The Critical Tasks You Will Perform: Utilize technology to solve well-defined problems by building components or features based on clear tasks and project requirements, ensuring reliable designs through thorough understanding. Take ownership of your code, ensuring it is readable, maintainable, and well-tested, while applying appropriate data structures and algorithms. Conduct design reviews and maintain system reliability by implementing monitoring, alerting, and Operational Excellence (OE) standards. Provide clear and actionable feedback during code reviews and positively respond to feedback from others. Respond promptly to issues, keeping the team consistently updated, and ensure tasks are delivered on time with high quality. Communicate your solutions effectively to technical stakeholders by communicating updates and resolutions to customers and other partners. Read more Skills you need The Essential Skills you will need: 2+ years of experience in iOS & related technologies. Strong computer science fundamentals in algorithms and data structures. Understanding of programming paradigms such as OOP, TDD, reactive programming, and dependency injection. Proficiency in various architectural approaches, including clean architecture like RIBs or VIPER. Experience in writing maintainable and testable code, including API design, unit testing, and UI testing techniques. Highly accountable and takes ownership of their work. Eager to learn, take on more responsibility, and make an impact on millions of users in the domain of iOS & related technologies. Read more What we offer Read more Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges. What we stand for at Grab Read more

Posted 2 weeks ago

Apply

4.0 - 6.0 years

6 - 8 Lacs

chennai

Work from Office

Job Summary: If you are an application engineer, Emerson has an exciting role for you! We are looking for a Senior Proposals Engineer to work with our Emerson Actuation Technologies Proposals Team. This role will work for Global Project business. You will be working with the Sales Organization on meeting customer requirements. In This Role, Your Responsibilities Will Be: Understand the project technical requirements and Ensure SMART quote is prepared by Quote Engineers for all Middle East enquiries. Follow up with sales to understand the quote strategy and share the product strength against the customer requirement. Understand the Technicalities of different products in Actuation Technologies portfolio. Check with Engineering / Factory for suitable solution to meet customer requirements. Close the technical clarifications as received for the project and be part of technical clarification. Following the Trade Compliance and Ethics of Emerson. Do the clean hand over to project management based on different WA standards/procedure. Prepare final deliverables in accordance with Inhouse standards. Who You Are: You quickly and decisively act in fast-changing, unpredictable situations. You show a tremendous amount of initiative in tough situations; is exceptional at spotting and seizing opportunities. You have a strong bottom-line orientation. You persist in accomplishing objectives despite obstacles and setbacks. You have a track record of exceeding goals successfully. You readily distinguish between what s relevant and what s unimportant to make sense of complex situations. You Look beyond the obvious and doesn t stop at the first answers. You analyze multiple and diverse sources of information to define problems accurately before moving to solutions. For This Role, You Will Need: Degree in Mechanical, Metallurgy, Instrumentation, or Chemical Engineering with 4-6 Years of experience Strong Interpersonal skills and able to relate well with all levels of staff. Good understanding on the required Standards to be followed. Knowledge of statistical tools and computer software (Microsoft office) Time Management Preferred Qualifications that Set You Apart: Microsoft office (Excel, Word, PPT, Power Bi) Should relate well with outside sales, peers. Experience with RFQ / Quote Tools and Sizing and Selection Tools. Excellent written and verbal communication skills Our Culture & Commitment to You . .

Posted 2 weeks ago

Apply

5.0 - 10.0 years

7 - 12 Lacs

pune

Work from Office

COMPANY OVERVIEW Domos AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI. POSITION SUMMARY We are seeking a highly skilled Database Administrator (DBA) to join our team in India and manage critical components of our SaaS platform, leveraging the power of AWS and other Cloud Data Warehouse providers. The ideal candidate will have a deep understanding of Data Warehouses, data modeling, and performance optimization techniques, coupled with a strong grasp of cloud technologies. This role requires a strong blend of technical expertise, problem-solving skills, and a passion for data. Youll be working in a fast-paced environment, collaborating with cross-functional teams to deliver innovative data solutions. KEY RESPONSIBILITIES Data Modeling and Engineering: Design and implement efficient data models to support business requirements. Create and maintain data pipelines to ensure data integrity and consistency. Optimize data storage and indexing strategies to improve query performance. Collaborate with data engineers and analysts to design and implement data solutions. Cloud Integration: Integrate Cloud Data Warehouses (CDWs) with AWS and Azure services to leverage their capabilities. Configure and manage cloud resources (VMs, storage, networks) to support CDWs. Implement automated deployment and provisioning processes using infrastructure as code (IaC) tools. Monitor cloud costs and optimize resource utilization. Performance Optimization: Analyze query performance and identify bottlenecks. Tune queries and optimize database configurations to improve performance. Implement caching strategies to reduce query execution time. Monitor resource utilization and adjust resource allocations as needed. Security and Compliance: Implement robust security measures to protect sensitive data. Monitor and enforce security policies and procedures. Conduct regular security audits and vulnerability assessments. Ensure compliance with industry standards and regulations, including GDPR, HIPAA, and SOC 2. Backup and Recovery: Implement and maintain backup and recovery strategies. Test recovery procedures to ensure data integrity. Implement disaster recovery plans to minimize downtime in case of failures. Troubleshooting and Support: Diagnose and resolve database issues. Provide technical support to users. Collaborate with other teams to ensure smooth operations. JOB REQUIREMENTS Bachelors degree in computer science, information systems or comparable experience. 5+ years of experience as a Database Administrator; Strong understanding of cloud data warehouses, features, and best practices; Proficiency in SQL and Python; Experience with data modeling and ETL processes; Knowledge of cloud platforms (AWS and Azure) and their services; Strong analytical and problem-solving skills; Excellent communication and interpersonal skills; Ability to work independently and as part of a team; Experience with infrastructure as code (IaC) tools like Terraform or CloudFormation; Understanding of security best practices and compliance standards; Availability to provide on-call support and handle out-of-band requests; Familiarity with a wide range of database admin. LOCATION: Pune, Maharashtra, India INDIA BENEFITS & PERKS Medical insurance provided Maternity and paternity leave policies Baby bucks: a cash allowance to spend on anything for every newborn or child adopted Haute Mama : cash allowance for maternity wardrobe benefit (only for women employees) Annual leave of 18 days + 10 holidays + 12 sick leaves Sodexo Meal Pass Health and Wellness Benefit One-time Technology Benefit: cash allowance towards the purchase of a tablet or smartwatch Corporate National Pension Scheme Employee Assistance Programme (EAP) Marriage leaves up to 3 days Bereavement leaves up to 5 days Domo is an equal opportunity employer. #LI-TU1 #LI-Hybrid

Posted 2 weeks ago

Apply

2.0 - 4.0 years

9 - 13 Lacs

bengaluru

Work from Office

Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and we'llness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental we'llbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial we'llbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as we'll as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical we'llbeing - Our green campus promotes physical we'llbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities: Understands business needs and in depth understanding of Tesco processes Builds on Tesco processes and knowledge by applying CI tools and techniques. Responsible for completing tasks and transactions within agreed KPIs Solves problems by analyzing solution alternatives Engaging with business & functional partners to understand business priorities, ask relevant questions and scope same into a analytical solution document calling out how application of data science will improve decision making In depth understanding of techniques to prepare the analytical data set leveraging multiple complex data set sources Building Statistical models and ML algorithms with practitioner level competency Writing structured, modularized & codified algorithms using Continuous Improvement principles (development of knowledge assets and reusable modules on GitHub, Wiki, etc) with expert competency Building easy visualization layer on top of the algorithms in order to empower end-users to take decisions - this could be on a visualization platform (Tableau / Python) or through a recommendation set through PPTs Working with the line manager to ensure application / consumption and proactively identifying opportunities to help the larger Tesco business with areas of improvement Keeping up-to-date with the latest in data science and retail analytics and disseminating the knowledge among colleagues Experience relevant for this job: Applied Math: Applied Statistics, Design of Experiments, 2 - 4 years experience in data science application in Retail or Regression, Decision Trees, Forecasting, Optimization CPG Preferred algorithms, Clustering, NLP Functional experience: Marketing, Supply Chain, Customer, Tech: SQL, Hadoop, Spark, Python, Tableau, MS Excel, MS Merchandising, Operations, Finance or Digital Powerpoint, GitHub Business: Basic understanding of Retail domain Soft Skills: Analytical Thinking & Problem solving, Storyboarding, Articulate communication

Posted 2 weeks ago

Apply

1.0 - 4.0 years

8 - 12 Lacs

bengaluru

Work from Office

Knowledge of all engineering disciplines (Mech, Elec, Refrig, Building) to manage engineering capital budget to plan, analyze, forecast and track capital expenditures whilst supporting the capital programme. Oversee the financial aspects of engineering projects from inception to completion What is in it for you As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and we'llness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental we'llbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial we'llbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as we'll as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical we'llbeing - Our green campus promotes physical we'llbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for - Monitor and analyze capital expenditure trends and variances. - Manage project funding, track expenditures, and capital requests. - Finance understanding, supplier management - chasing & query management - Identifying operational improvement and apply CI tools and techniques - Work collaboratively with Capital Replacement Managers & Maintenance Capital managers to ensure projects in fusion are dealt from creation to closure (including capitalization & write offs) - Deliver supporting reports/trackers such as dash board, overdue report, alliance report etc - Create Proactive MCaps using the bulk upload tool. Manage Warranty process for Equipment/Assets - Develop insights and trend analysis to identify areas of opportunity. Request & upload MCap Purchase Orders - Interpret accurately the inputs received & incorporate the same to provide necessary inputs for raising orders, managing supplier queries & tracking.- Identifying operational improvements and finding solutions by applying CI tools and techniques - Responsible for completing tasks and transactions within agreed KPIs - Knows and applies fundamental work theories/concepts/processes in own areas of work - Understands business needs and in depth understanding of Tesco processes - Builds on Tesco processes and knowledge by applying CI tools and techniques - Responsible for completing tasks and transactions within agreed KPIs You will need Graduate in (Mechanical and Electrical) preferred Knowledge of cost and project management preferred. Basic MS Office Excel, Word, Understanding Asset/Equipment Life cycle Planning & Organizing Understanding of Property Systems Speed and Accuracy Eye to detail Logical thinking

Posted 2 weeks ago

Apply

2.0 - 4.0 years

4 - 6 Lacs

kolkata

Work from Office

Qualification - MBA/PGDM in HR or related specialization preferred This is an individual contributor role responsible for managing end-to-end recruitment at NowPurchase. The role requires strong sourcing capabilities, structured screening, and a keen eye for candidate fitment. You will directly partner with hiring managers to ensure timely and high-quality closures while delivering a superior candidate experience. Execute the end-to-end recruitment cycle sourcing, screening, scheduling, interviewing coordination, and offer management. Actively source candidates using LinkedIn, job portals, internal databases, and professional networks. Draft job descriptions in line with business requirements and market trends. Conduct structured candidate assessments to evaluate technical and cultural fit. Coordinate and schedule interviews, ensuring smooth communication between candidates and stakeholders. Maintain updated candidate records and recruitment dashboards in Keka HRMS . Track and report key TA metrics such as TAT, source mix, and offer-to-join ratio. Deliver an excellent candidate experience aligned with NowPurchase values. Support employer branding initiatives through social media and candidate engagement activities. Collaborate with Campus for active hiring needs. Desired Attributes 2 4 years of hands-on experience in recruitment, preferably in a startup, manufacturing, or B2B/tech-driven environment . Strong sourcing expertise across LinkedIn and multiple job portals. Proficiency in ATS/HRMS tools (Keka preferred). Excellent communication and candidate engagement skills. Ability to manage multiple requisitions with agility and accuracy. Strong coordination and follow-up discipline to ensure closures. Exposure to employer branding and recruitment marketing campaigns. Experience in using Boolean search, X-ray search, and other advanced sourcing methods. Familiarity with AI-based recruitment tools. Compensation & Benefits Compensation: As per industry standards & pedigree of the candidate Group Medical Insurance: This is over and above compensation. 3 lakhs floater for the family including parents, spouse, children. Top Up option is also available upon personal request. Generous leave structure including maternity & paternity leaves Snacks on the house

Posted 2 weeks ago

Apply

0.0 - 7.0 years

2 - 9 Lacs

chennai

Work from Office

What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose To ensure timely and accurate fraud alert decisioning to prevent and detect frauds, ensure adherence to regulatory compliance and deliver appropriate customer experience. Role Accountability Fraud Prevention, Detection, Monitoring & Compliance: Analyze applications/transactions for patterns to unearth frauds & make decisions / judgements to approve/decline the applications or block / unblock cards Communicate with the applicant / customer to understand the patterns & make judgments to approve/decline the applications or block / unblock cards Report/Share Fraud Modus Operandi observed with the analytics team & management for early detection & prevention of frauds through appropriate rule coding Ensure adherence to regulatory compliance on KYC and transaction monitoring Fraud awareness to customers to safeguard them against potential fraud threats Action suspected fraud alerts while delivering the best levels of customer experience Process Excellence: Ensure application and transaction fraud alert decisioning for low/ medium risk cases Ensure adherence to process SOPs & customer contact policies Measures of Success Productivity (No. of cases decisioned in a day) as per MOU Fraud Decisioning Accuracy Fraud Catch Rate False Positive Rate Fraud trends highlighted and process improvement opportunities suggested Process Adherence as per MOU Technical Skills / Experience / Certifications Basic knowledge of Fraud Management, Application Sourcing and Transaction Processing systems and KPI Experience of documenting case facts Competencies critical to the role Analytical Ability and Problem Solving Decisiveness Listening skills Process Orientation Qualification Graduate in any discipline from a reputed and recognized institute / University Preferred Industry Banking / Financial Services / E-Commerce / Fintechs / Telecom / Insurance

Posted 2 weeks ago

Apply

1.0 - 7.0 years

3 - 9 Lacs

ahmedabad

Work from Office

About Us What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

Posted 2 weeks ago

Apply

1.0 - 4.0 years

3 - 6 Lacs

gurugram

Work from Office

About Us What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well-curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through a comprehensive learning & development framework Role Purpose To comprehensively and diligently review/monitor high severity fraud alerts along with liaisoning with stakeholders for higher throughput, increased fraud mitigation and merchant reversals. Role Accountability Enhanced Due Diligence on High Severity Fraud Alerts: Perform enhanced due diligence by leveraging Bureau, Alternate sources of data including bureau reports, EPFO, online validation in public databases, national hunter internal & external databases to identify anomalies and prevent fraudulent activity such as account / identity take over, 1st-party / 3rd-party frauds, online frauds Communicate with the applicant / customer to understand the patterns & make judgments to approve/decline the applications or block / unblock cards Report/flag-off fraud patterns & report the same to team leads/analytics team for preventive action Ensure adherence to regulatory compliance on KYC and transaction monitoring Fraud awareness to customers to safeguard them against potential fraud threats Interact with merchants and Law Enforcement Agencies (LEAs) for transaction reversal cases and raising red alerts for ongoing frauds Process Excellence: Ensure application and transaction fraud alert decisioning Ensure adherence to process SOPs & customer contact policies Identify and suggest improvement areas for increased fraud mitigation, increased merchant reversals and enhanced new account conversion and share with team leads/process leads for evaluation & implementation Measures of Success Productivity (No. of cases decisioned in a day) as per MOU Fraud Decisioning Accuracy Fraud Catch Rate False Positive Rate Fraud trends highlighted and process improvement opportunities suggested Process Adherence as per MOU Technical Skills / Experience / Certifications Deep knowledge of fraud management, application sourcing and transaction processing systems and KPI Process certified in document Screening/Hunter/Transaction Monitoring process Experience of documenting case facts Competencies critical to the role Analytical Ability and Problem Solving Decisiveness Listening skills Process Orientation Qualification Graduate in any discipline from a reputed and recognized institute / University. Preferred Industry Banking / Financial Services /Consulting/Fraud Strategy/Ecommerce

Posted 2 weeks ago

Apply

1.0 - 3.0 years

3 - 4 Lacs

noida

Work from Office

Role: Senior Executive - Account Management Receive and check claim documents for completeness and advice employees regarding pending documents, if any. Track and control documents to ensure TAT of claims/cards as per SLA. Feedback from Insurers and Corporates. Additional revenue opportunities from existing Corporates. Non voice coordinator Respond to queries from the employees of the corporate through e-mails. Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix. To attend to any other assignments assigned to you from time to time. NOTE: Must have TPA or Insurance work experience for min 1-2 yrs

Posted 2 weeks ago

Apply

1.0 - 4.0 years

1 - 3 Lacs

kolkata, delhi / ncr, mumbai (all areas)

Hybrid

Hiring Alert PWD Candidates (except Blind & Hearing Impairment) Role: Senior Executive/AM Digital Office Department: Retail Business Group | Function: DO Supervisory Band: JM1/JM2 | Location: PAN India Responsibilities: Drive Bancassurance business (Health, Motor & others) Generate business via Branch Banking & Retail Assets Engage with Bank branches & stakeholders Conduct trainings & ensure renewals Daily business reporting Requirements: Graduate / Post Graduate (Sales & Marketing) MS Office skills 2–4 yrs Sales/Bancassurance/Insurance experience Excellent communication skills

Posted 2 weeks ago

Apply

5.0 - 10.0 years

5 - 9 Lacs

hyderabad

Work from Office

Job Summary: We are seeking a highly skilled and experienced Senior Consultant for Microsoft Dynamics 365 Business Central (D365 BC) to lead the implementation, customization, and support of Business Central solutions. The ideal candidate will have strong functional knowledge, client-facing experience, and the ability to guide clients through digital transformation projects. Key Responsibilities: Lead end-to-end implementations of D365 Business Central for clients across industries. Analyze client business processes and translate requirements into system configurations and customizations. Conduct workshops, requirement-gathering sessions, and training for key users. Customize and configure D365 BC using AL, extensions, and development best practices (if technical skills are included). Collaborate with cross-functional teams including finance, operations, supply chain, and IT. Provide post-implementation support and continuous improvement recommendations. Mentor junior consultants and contribute to internal knowledge sharing. Ensure project milestones, budgets, and timelines are met. Stay up to date with the latest D365 BC releases and capabilities.

Posted 2 weeks ago

Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies