Develop the responsible AI powered applications and experiences you need, deploy them where and how you want and manage it all with Progress AI driven products. Accelerate data, AI and analytics projects, manage costs and deliver enterprise growth with the Progress Data Platform. Real solutions for your organization and end users built with best of breed offerings, configured to be flexible and scalable with you. Progress infrastructure management products speed the time and reduce the effort required to manage your network, applications and underlying infrastructure. New New Support Senior Web Strategist Remote Type Hybrid Bengaluru, India Job Category Interaction Design/ User Experience Share this open position Job Summary We are Progress (Nasdaq: PRGS), the trusted provider of software that enables our customers to develop, deploy, and manage responsible, AI powered applications and experience with agility and ease. We re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us a Senior Digital Marketing Analyst and help us do what we do best: propelling business forward. On this role you will use a mix of creativity and strong analytical skills, to understand website behavior, identify opportunities to drive an increase in conversion, revenue, and user experience, then develop and execute on a strategy to turn those ideas into an optimization and testing plan. Reporting to the Director of Web Strategy Reporting, this role will partner closely with such groups as Demand Generation, Business Intelligence, Web Digital, and Customer Experience Design, to understand the why behind the data and deliver actionable insights to further improve UX and conversion rate optimization to increase lead generation and online sales. In this role, you will: Partner closely with demand generation and product marketing teams to align your optimization strategy with their business goals and provide actional recommendations Monitor overall health of the business unit s digital presence, from journey analysis, analytics management, to optimization recommendations, all in alignment with SEM/SEO to deliver a holistic high performing user experience Align corporate priorities and goals to product goals and sales targets such as MQLs (Marketing Qualified Lead) and Opportunity creation Drive creation of web strategy plan overall digital roadmap, ensuring alignment with company/product strategy business goals Identify areas for improvement and make recommendations to test, based on good understanding of the sales marketing funnel performance Analyze the customer journey on the website and make recommendations for optimizations Maintain and optimize the web analytics framework to monitor the health of KPIs and key conversion points in the web journey and marketing funnel Use qualitative and quantitative sources of data to analyze website traffic to understand user behavior and provide data driven recommendations to increase engagement and conversion Define and maintain overall optimization program (site experience, landing pages, forms, and calls to actions) Use an iterative approach to optimization (hypothesize, design, test, measure, optimize), deriving actionable insights from the results, formulating new experiment ideas and hypotheses, while implementing winning results. Monitor industry trends and new product offerings to stay up to speed and ahead of the competition. Your background: BA/BS or equivalent working experience 3 4 years of professional experience in digital analytics, website optimization or related role. You have a strong understanding of and experience with Google Tag Manager, Google Analytics, or similar applications You are proficient with Conversion Rate Optimization (CRO) tools such as Google Optimize 360, Optimizely, Visual Web Optimizer; Hotjar, SessionCam, etc. You have experience in HTML, CSS, JavaScript and/or jQuery Ability to manage multiple tasks in a fast paced and growing environment Ability to effectively communicate with individuals at all levels, both internally and externally, including ability to prepare and deliver quality presentations to a range of stakeholders with various levels of understanding. Strong analytical and creative problem solving skills Proactive nature, and ability to project manage your individual projects. Need to personally initiate, drive and report on projects that come out of his/her analyses. Should keep all stakeholders well informed about the status of their projects. Clear understanding of the digital experience technologies from both marketer and consumer s point of view, with awareness of developing trends and IT solutions If this sounds like you and fits your experience and career goals, we d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: Compensation Generous remuneration package Employee Stock Purchase Plan Enrollment Vacation, Family, and Health 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave, casual leave, maternity, and paternity leave Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage Professional development reimbursement Interest subsidy on loans either vehicle or personal loans Apply now! #LI SR1 #LI Hybrid Together, We Make Progress

Develop the responsible AI powered applications and experiences you need, deploy them where and how you want and manage it all with Progress AI driven products. Accelerate data, AI and analytics projects, manage costs and deliver enterprise growth with the Progress Data Platform. Real solutions for your organization and end users built with best of breed offerings, configured to be flexible and scalable with you. Progress infrastructure management products speed the time and reduce the effort required to manage your network, applications and underlying infrastructure. New New Support IT QA Engineer, Principal (Copado Robotic Testing Salesforce) Remote Type Hybrid Hyderabad, India Job Category Information Technology Share this open position Job Summary We are Progress (Nasdaq: PRGS) a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease. We re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a IT QA Engineer, Principal (Copado Salesforce) and help us do what we do best: propelling business forward. Overview: We need a QA Lead with proven extensive experience in Copado Robotic Testing (CRT) and strong release management capabilities to oversee quality assurance processes and release cycles for our Salesforce and automation projects. The ideal candidate must have a balanced mix of experience with Copado Robotic Testing tools, leadership skills, and an expert level understanding of testing methodologies and release management within the Agile framework. As a QA Lead, you will lead a team of QA engineers, develop and execute test automation and release strategies, and ensure the smooth integration of testing and release management within the CI/CD environment. In this role you will: Lead and mentor a team of QA engineers to ensure effective test planning, execution, and reporting. Roll out and implement Copado Robotic Testing (CRT) for Salesforce automation, focusing on building and maintaining automated test scripts for CI/CD workflows. Develop and execute test automation strategies to accelerate testing cycles, improve test coverage, and enhance product quality. Leverage Salesforce expertise to create robust automation solutions tailored to platform specific workflows, triggers, and customizations. Oversee the creation of detailed test plans and execution of tests for new releases and ongoing projects, ensuring high coverage across functional and non functional areas. Collaborate with DevOps and development teams to integrate automated testing into the CI/CD pipeline, ensuring smooth and efficient deployments. Track, prioritize, and resolve defects in collaboration with development teams to minimize project impact and ensure high quality deliverables. Plan, schedule, and oversee the execution of Salesforce release cycles as the Release Manager, ensuring readiness, managing risks, and coordinating team efforts. Identify and implement opportunities to improve testing processes, tools, and methodologies for continuous improvement. Work closely with cross functional teams, including development, DevOps, and product owners, to align on quality and release objectives. Define, monitor, and report on key quality metrics to provide visibility into testing outcomes and release readiness. Conduct training sessions and promote knowledge sharing across teams to enhance automation expertise and adoption of best practices. Your background: 6+ years of experience in software testing, with at least 2+ years of experience in Copado Robotic Testing (CRT) and Salesforce related testing environments. Proven experience in designing and implementing test automation strategies using Copado Robotic Testing and other tools such as Selenium, JUnit, or TestNG. Strong understanding of Salesforce platforms, including workflows, process builders, triggers, and custom objects. Demonstrated ability to lead, motivate, and develop QA teams in Agile environments. Agile CI/CD Experience: Experience working in Agile/Scrum environments and with CI/CD tools such as Jenkins, Git. Strong analytical skills and attention to detail with a proactive approach to resolving issues. Excellent verbal and written communication skills, with the ability to interact with cross functional teams and stakeholders. Ability to work closely with development teams, product owners, and other stakeholders to ensure quality is embedded throughout the development lifecycle. Certifications: Copado Robotic Testing Certification (or equivalent). Salesforce certifications (e.g., Salesforce Certified Administrator) Other relevant QA certifications (e.g., ISTQB, Certified Scrum Master) would be beneficial. If this sounds like you and fits your experience and career goals, we d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: Compensation Competitive remuneration package Employee Stock Purchase Plan Enrolment Vacation, Family, and Health 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave, casual leave, maternity, and paternity leave Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage Professional development reimbursement Interest subsidy on loans either vehicle or personal loans Health club reimbursement Apply now! Together, We Make Progress

Develop the responsible AI powered applications and experiences you need, deploy them where and how you want and manage it all with Progress AI driven products. Accelerate data, AI and analytics projects, manage costs and deliver enterprise growth with the Progress Data Platform. Real solutions for your organization and end users built with best of breed offerings, configured to be flexible and scalable with you. Progress infrastructure management products speed the time and reduce the effort required to manage your network, applications and underlying infrastructure. New New Support Inside Account Manager, Senior [APAC Market] Remote Type In Office Bengaluru, India Job Category Sales Share this open position Job Summary We are Progress (Nasdaq: PRGS) the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease. We re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as an Inside Account Manager and help us do what we do best: propelling business forward. The team is driving the business from our existing customers through revenue growth targets, while managing a pipeline of targeted renewal accounts and identifying potential upsell opportunities in our customer base and over time cross sells. Inside Sales Account Manager will work for our Digital Experience line of products, focusing on . This role involves managing customer relationships, understanding their needs, and driving sales growth. The ideal candidate will have a proven track record in software sales, particularly in the APAC market, and will be motivated to exceed sales quotas. Your Area of Responsibility: Account Management: Take ownership and accountability for ensuring customer retention and growth within the assigned book of business. Manage and grow a portfolio of over 1000 existing accounts. Relationship Management: Develop and maintain strong relationships with key stakeholders in high priority accounts. Ensure multiple connections are established per account from various departments and roles to enable deeper account penetration with Progress products like ShareFile. Renewal Requirements: Understand primary use cases, utilization patterns, and map out basic renewal requirements well in advance for each account. Handle customer retention and renewal processes efficiently. Retention Rate: Achieve a retention rate greater than 90% in terms of the number of accounts and, more importantly, the value of accounts. Long term Relationships: Maintain long term relationships by understanding customers business and aligning our products current and future value to drive higher adoption and revenue. Revenue Expansion: Focus on identifying and executing revenue expansion opportunities within assigned accounts through distinct upsell and cross sell motions. Identify opportunities for upselling and cross selling to maximize revenue. Forecasting: Accurately forecast any potential downgrades or churns and offset them with a growth pipeline. Pipeline Management: Manage a healthy and active pipeline to achieve and exceed quarterly/yearly goals. Attention to Detail: Ensure meticulous attention to detail in all aspects of account management, from understanding customer needs to executing sales strategies. Volume/Velocity Business: Each account manager will need to transact with over 1000 accounts every year, maintaining high efficiency and effectiveness in managing a large volume of accounts. Client Issues: Address client issues and provide tailored solutions to meet their needs. CRM Utilization: Utilize CRM software to track client interactions and manage account activities. Metrics Analysis: Analyze account metrics and generate insights for growth strategies, with a strong emphasis on understanding and leveraging utilization patterns. Cross functional Collaboration: Collaborate with cross functional teams to ensure client satisfaction. Reporting: Prepare and present reports on account status and performance. Automation: Work with cross functional teams to ensure as much of the business is auto billed to ensure the manual efforts are spent on value added activities Product Feedback: Ensure client trends and product use case trends or gaps are communicated regularly to the product team Qualifications: Education: Bachelor s degree in business administration, Sales, Marketing, or a related field. An MBA is a plus. Experience: Minimum 6 years of technical software product sales experience in the APAC market. Proven experience in account management, preferably managing a large portfolio of accounts. Skills: Excellent verbal and written communication skills. Strong organizational and time management abilities. Proficiency in CRM software and MS Office, particularly Excel. Strong sales and negotiation skills. Analytical mindset with the ability to forecast and track key account metrics. Attributes: Ability to thrive in a fast paced, dynamic environment. Resilience in handling challenging situations and client demands. Highly motivated self starter with the ability to drive business independently. Willing to work in APAC Time zone [6 00 AM to 3 00 PM IST] If this sounds like you and fits your experience and career goals, we d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: Compensation Competitive remuneration package Employee Stock Purchase Plan Enrollment Vacation, Family, and Health 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave, casual leave, maternity, and paternity leave Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage Professional development reimbursement Interest subsidy on loans either vehicle or personal loans Health Club reiumbursement Together, We Make Progress

Product Marketing Manager, Product Marketing @ Bengaluru - Progress Careers Job Summary We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease. We re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Product Marketing Manager supporting ShareFile and working out of Bangalore to help us do what we do best: propelling business forward. The Product Marketing Manager possesses a unique blend of experience in the software industry, business and technical skills, a big-picture vision, and the drive to make that vision a reality. The right candidate will be passionate about spending time in the market to understand customer needs and find innovative solutions for the broader markets that Progress intends to capture. An energetic, strategic thinker who thrives in competitive environments, with a bias towards action and results will enjoy a successful career on our product marketing team. In this role, you will: Develop needed buyer personas proactively, regularly updating based on changing market trends and information. Responsible for messaging and positioning for products and target segment Coordinate the launch of features and go-to-market motions for assigned segment. Collaborate with product management, engineering, and other product marketing managers to design the business case for features. Work with Revenue enablement to design and build enablement for sales organization. Conduct interviews with buyers, using available tools to find and connect. Build and present presentations to external audiences, including conducting demos, customers and partners. Support in the design and the execution of sales and marketing approaches to meet quarterly targets with sales, enablement and marketing. Qualifications: Bachelor s degree or equivalent Proven B2B product marketing experience with background in technology, SaaS or content management solutions Outstanding written and verbal communication skills in English and an ability to tailor communication styles to different audiences, e.g. developers, technical decision makers, marketing personas, and external customer/partner audiences Understanding of unique business and marketing considerations (pricing, selling strategies, market trends) and ability to use product marketing best practices to improve both internal processes and external offerings, sometimes leading teams and initiatives. Ability to speak to executive management to present projects, proposals and outcomes. History of developing effective pitch decks, sales plays, and marketing messaging to support go-to-market efforts Evidence of exceptional teamwork and collaboration skills with the ability to work closely with cross-functional teams, including sales, growth marketing, and product management, to achieve shared goals and drive the company s top line growth. Adaptable and resilient, demonstrating comfort in a fast-paced environment with the ability to pivot as needed to address changing market dynamics Ability to travel for conferences and customer visits when needed If this sounds like you and fits your experience and career goals, we d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: Compensation Competitive remuneration package Employee Stock Purchase Plan Enrolment Vacation, Family, and Health 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave, casual leave, maternity, and paternity leave Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage Professional development reimbursement Interest subsidy on loans - either vehicle or personal loans Health Club reiumbursement

Develop the responsible AI-powered applications and experiences you need, deploy them where and how you want and manage it all with Progress AI-driven products. Accelerate data, AI and analytics projects, manage costs and deliver enterprise growth with the Progress Data Platform. Real solutions for your organization and end users built with best of breed offerings, configured to be flexible and scalable with you. Progress infrastructure management products speed the time and reduce the effort required to manage your network, applications and underlying infrastructure. New New Support Software Engineer, Senior II (Java) Remote Type Hybrid Hyderabad, India Job Category Software Engineering Share this open position Job Summary We are Progress (Nasdaq: PRGS) - the experienced, trusted provider of products designed with customers in mind so they can develop the applications they need, deploy where and how they want, and manage it all safely and securely. We re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Software Engineer, Senior and help us do what we do best: propelling business forward. In this role you will: Collaborate with team members to brainstorm, plan, and develop new features. Follow established coding and design standards with peer review. Demonstrate the ability to work on both Unix and Windows operating systems and web browsers. Strong interpersonal and communication skills to effectively contribute to a collaborative team environment. A can-do attitude to deliver quality software in a dynamic, faced-paced environment. Your background: A Bachelor s degree in Computer Science or a related field is required. 4 6 years of professional experience in a product development environment. Strong proficiency in Java development, including expertise in multi-threading concepts, remote code execution with a willingness to learn new technologies. Solid grasp of design principles, algorithms, and data structures. Ability to write and describe complex solutions to senior architects. Proficiency in HTML, CSS, JavaScript, Node.js, and Web UI frameworks like React Familiarity with RESTful APIs and web services. Understanding of version control systems (e.g., Git). Familiarity with AI capabilities, including the design, development, and integration of AI-driven solutions for software development and testing. Experience in utilizing AI for automated code testing, including AI-powered test case generation, execution, and defect detection by leveraging tools like GIT Copilot. Familiar with AI model usage for code assistance, Including LangChain and Hugging Face, Experience with AI Model Training is a plus. Hands-on experience with containerization tools (e.g., Docker) and orchestration tools (e.g., Kubernetes) is a big plus. Knowledge of CI/CD tools and pipelines. If this sounds like you and fits your experience and career goals, we d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: Compensation Competitive remuneration package Employee Stock Purchase Plan Enrollment Vacation, Family, and Health 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave, casual leave, maternity, and paternity leave Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage Professional development reimbursement Interest subsidy on loans - either vehicle or personal loans Apply now! #LI-Hybrid Together, We Make Progress