We are seeking a result driven Inside Sales Manager to lead and develop our inside sales team. The ideal candidate will have a strong track record in sales leadership, experience in high-velocity sales environments, and the ability to coach and mentor a team to exceed performance goals. You will be responsible for driving revenue growth, optimizing sales processes, and fostering a culture of accountability and collaboration. In this role, you will: Manage, coach, and develop a team of inside sales representatives to consistently meet or exceed quota. Monitor sales KPIs (pipeline creation, conversion, win rates) and use them to coach reps and optimize performance. You are expected to drive new business sales through leads and outbound prospecting, and farm into existing customer accounts to drive expansions and cross-sell opportunities. Own the accuracy of deal forecasting by reviewing pipeline health, deal stages, and close probabilities. Run structured weekly forecast meetings with your team review top deals, identify risks, and align on commit, best-case, and upside deals. Drive improvements in sales process efficiency and repeatability. Leverage AI tools to prioritize accounts, personalize outreach, generate messaging, and spot early risk signals in deals. Coordinate with internal stakeholders including Sales Engineering, Product, Marketing, and Support to accelerate deal velocity and remove roadblocks. Attract top talent and ensure new hires are onboarded effectively with clear ramp plans and performance metrics. Ensure data hygiene and full utilization of CRM and sales enablement tools. Champion a customer-centric sales culture that values consultative engagement and long-term growth. Your background: Bachelor s degree in business, Marketing, or a related field. 6+ years of B2B software/tech sales experience. Managed hybrid teams focused on renewals, expansion, and new business Willingness to work in night shifts to support North America customers and stakeholders. Excellent verbal and written communication skills; able to influence and motivate teams. Deep understanding of pipeline management and forecasting best practices. Experience running effective, data-driven forecast meetings. Strong leadership, coaching, and organizational abilities. Proficiency in CRM and sales enablement tools; ability to drive adoption and efficiency. Willing to work in US Time zone [6 30 PM to 3 30 AM IST]

License Management Services Specialist, Legal @ Hyderabad, Bengaluru - Progress Careers License Management Services Specialist License Management Services Specialist Share this open position Job Summary We are Progress (Nasdaq: PRGS) - a/ the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease. We re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a License Management Services Specialist and help us do what we do best: propelling business forward. This role will be performing impartial and co-operative license reviews within Progress customer base, located across the USA/EMEA regions. The Technical Analyst will be actively participating in the license reviews (audits) that are focused on helping our customers (and partners) manage their Progress Software environment on an on-going basis. In this role, you will : Act as a License Management expert in Software Asset Management activities and advise on the suitability of licensing structures to optimize the Customers business and system environments. Perform daily license reviews for Progress customers to determine and monitor software usage, ensuring compliance or addressing any commercial issues arising from exceeding license entitlements. Take ownership and drive the resolution of any identified issues. Conduct comprehensive and accurate analyses of collected data, handling large volumes efficiently. Analyze and interpret software licensing agreements. Develop and maintain a high level of understanding of the products, their associated licensing terms, conditions, metrics, and business practices and policies. Work on multiple license management-related projects as required. Generate ad-hoc reports as needed. Build and maintain strong working relationships with other internal departments such as Sales, Finance, Legal, Customer Order Management, and Support. Your background: University degree (or equivalent) preferably related to information technology field /a technical major Software background, knowledge of basic Object-oriented programming languages and understanding of relational database management systems (RDBMS) such as Microsoft SQL Server, MySQL, Oracle Database, OpenEdge) is not a must but will be considered an advantage Pre-sales experience in a software company will be considered an advantage Excellent English verbal and written communication skills are mandatory Customer focused experience with excellent communication and interpersonal skills within the software industry A good understanding of Client Operating Systems and Network Operation Systems Ability to work both independently and in a team environment Ability to prioritize tasks and handle multiple projects simultaneously Excellent research skills and ability to resolve complex problems Experience in dealing with customer contracts is preferred Familiarity with basic license management technical tools and processes is preferred Experience in license compliance and/or auditing practices is preferred If this sounds like you and fits your experience and career goals, we d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with, and also to enjoy: Compensation Competitive remuneration package Employee Stock Purchase Plan Enrolment Vacation, Family, and Health 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave, casual leave, maternity leave, and paternity leave Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, and life insurance coverage Professional development reimbursement Interest subsidy on loans - either vehicle or personal loans. Apply now!

Video Production Specialist, Marketing @ Bengaluru - Progress Careers Share this open position Job Summary We are Progress (Nasdaq: PRGS) - a the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease. We re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Video Production Specialist and help us do what we do best: propelling business forward. The Video Production Specialist will assist in creating stunning video experiences that showcase our company, leaders, and products through compelling stories. They will collaborate with members of the marketing team and internal stakeholders to ensure successful and timely completion of video projects from concept to delivery. This person plays a key role in supporting our brand identity while actively contributing to a culture of innovation, excellence, and accountability. This role is a perfect fit for someone with a passion for storytelling, a strong aesthetic sensibility backed by solid design foundations, and a keen eye for detail. You will get the chance to work with multiple forms of media (music, graphics, video) to create a holistic brand experience in your area of expertise while working alongside other passionate creatives. If you have a portfolio, we d love to see it! In this role, you will: Assist in designing and editing original videos and/or motion graphics sequences that communicate our brand message Support video production for multiple formats: web, social media, internal employee engagement, events, and more Partner with the Creative team to establish the direction of projects and brainstorm concepts Follow style guidelines for video and motion design assets Edit, polish, and combine raw video footage provided by other content creators Develop storyboards in close collaboration with the marketing team, designers, and/or stakeholders Help manage overall timelines, project deliverables, and resourcing needs related to production Help meet audience growth goals across platforms, and participate in platform-specific video campaigns to increase views, engagement, and subscribers/followers Your background: Video, Visual Communications, Motion Design, Digital Media and/or another relevant field Pre- and post-production practices, with knowledge of relevant software, technology, and equipment Digital media with a focus on video content development and social video strategy Modern delivery standards for broadcast, internet, and specialized use Adobe Creative Suite (Premiere Pro, After Effects, Photoshop) and/or Davinci Resolve Additionally, it would be beneficial if you have: Both live and studio video production including set up, camera operations (ENG/Camcorder/DSLR), lighting and audio production Solid understanding of layout, typography, and timing in digital media Ability to work independently and as part of a team, with comfort in providing and receiving constructive criticism Strong communication skills, positive attitude, and an inspiring work ethic Experience with web/network video streaming/multi-casting Experience in B2B tech If this sounds like you and fits your experience and career goals, we d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: Compensation Competitive remuneration package Employee Stock Purchase Plan Enrolment Vacation, Family, and Health 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave, casual leave, maternity, and paternity leave Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage Professional development reimbursement Interest subsidy on loans - either vehicle or personal loans Apply now! #LI-SR1 #LI-Hybrid

Develop the responsible AI-powered applications and experiences you need, deploy them where and how you want and manage it all with Progress AI-driven products. Accelerate data, AI and analytics projects, manage costs and deliver enterprise growth with the Progress Data Platform. Real solutions for your organization and end users built with best of breed offerings, configured to be flexible and scalable with you. Progress infrastructure management products speed the time and reduce the effort required to manage your network, applications and underlying infrastructure. Support IT QA Engineer, Senior Remote Type Hybrid Hyderabad, India Bengaluru, India Job Category Information Technology Share this open position Job Summary We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease. We re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a IT QA Engineer, Senior and help us do what we do best: propelling business forward. Overview: We need a QA Engineer, Senior with proven extensive experience in Copado Robotic Testing (CRT) to oversee quality assurance processes for our Salesforce and automation projects. The ideal candidate must have a balanced mix of experience with Copado Robotic Testing tools, leadership skills, and an expert-level understanding of testing methodologies within the Agile framework. As a QA Senior, you will work as individual QA engineers, develop and execute test automation , and ensure the smooth integration of testing within the CI/CD environment. In this role you will: Working individual QA engineers to ensure effective test planning, execution, and reporting. Roll out and implement Copado Robotic Testing (CRT) for Salesforce automation, focusing on building and maintaining automated test scripts for CI/CD workflows. Develop and execute test automation strategies to accelerate testing cycles, improve test coverage, and enhance product quality. Leverage Salesforce expertise to create robust automation solutions tailored to platform-specific workflows, triggers, and customizations. Oversee the creation of detailed test plans and execution of tests for new releases and ongoing projects, ensuring high coverage across functional and non-functional areas. Collaborate with DevOps and development teams to integrate automated testing into the CI/CD pipeline, ensuring smooth and efficient deployments. Track, prioritize, and resolve defects in collaboration with development teams to minimize project impact and ensure high-quality deliverables. Identify and implement opportunities to improve testing processes, tools, and methodologies for continuous improvement. Conduct training sessions and promote knowledge sharing across teams to enhance automation expertise and adoption of best practices. Your background: 4+ years of experience in software testing, with at least 2+ years of experience in Copado Robotic Testing (CRT) and Salesforce-related testing environments. Proven experience in designing and implementing test automation strategies using Copado Robotic Testing and other tools such as Selenium, JUnit, or TestNG. Strong understanding of Salesforce platforms, including workflows, process builders, triggers, and custom objects. Demonstrated ability to work, motivate, and develop QA teams in Agile environments. Agile CI/CD Experience: Experience working in Agile/Scrum environments and with CI/CD tools such as Jenkins, Git. Strong analytical skills and attention to detail with a proactive approach to resolving issues. Excellent verbal and written communication skills, with the ability to interact with cross-functional teams and stakeholders. Ability to work closely with development teams, product owners, and other stakeholders to ensure quality is embedded throughout the development lifecycle. Certifications: Copado Robotic Testing Certification (or equivalent). Salesforce certifications (e.g., Salesforce Certified Administrator) Other relevant QA certifications (e.g., ISTQB, Certified Scrum Master) would be beneficial. If this sounds like you and fits your experience and career goals, we d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: Compensation Competitive remuneration package Employee Stock Purchase Plan Enrolment Vacation, Family, and Health 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave, casual leave, maternity, and paternity leave Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage Professional development reimbursement Interest subsidy on loans - either vehicle or personal loans Health club reimbursement Together, We Make Progress

We need a QA Engineer, Senior with proven extensive experience in Copado Robotic Testing (CRT) to oversee quality assurance processes for our Salesforce and automation projects. The ideal candidate must have a balanced mix of experience with Copado Robotic Testing tools, leadership skills, and an expert-level understanding of testing methodologies within the Agile framework. As a QA Senior, you will work as individual QA engineers, develop and execute test automation , and ensure the smooth integration of testing within the CI/CD environment. In this role you will: Working individual QA engineers to ensure effective test planning, execution, and reporting. Roll out and implement Copado Robotic Testing (CRT) for Salesforce automation, focusing on building and maintaining automated test scripts for CI/CD workflows. Develop and execute test automation strategies to accelerate testing cycles, improve test coverage, and enhance product quality. Leverage Salesforce expertise to create robust automation solutions tailored to platform-specific workflows, triggers, and customizations. Oversee the creation of detailed test plans and execution of tests for new releases and ongoing projects, ensuring high coverage across functional and non-functional areas. Collaborate with DevOps and development teams to integrate automated testing into the CI/CD pipeline, ensuring smooth and efficient deployments. Track, prioritize, and resolve defects in collaboration with development teams to minimize project impact and ensure high-quality deliverables. Identify and implement opportunities to improve testing processes, tools, and methodologies for continuous improvement. Conduct training sessions and promote knowledge sharing across teams to enhance automation expertise and adoption of best practices. Your background: 4+ years of experience in software testing, with at least 2+ years of experience in Copado Robotic Testing (CRT) and Salesforce-related testing environments. Proven experience in designing and implementing test automation strategies using Copado Robotic Testing and other tools such as Selenium, JUnit, or TestNG. Strong understanding of Salesforce platforms, including workflows, process builders, triggers, and custom objects. Demonstrated ability to work, motivate, and develop QA teams in Agile environments. Agile & CI/CD Experience: Experience working in Agile/Scrum environments and with CI/CD tools such as Jenkins, Git. Strong analytical skills and attention to detail with a proactive approach to resolving issues. Excellent verbal and written communication skills, with the ability to interact with cross-functional teams and stakeholders. Ability to work closely with development teams, product owners, and other stakeholders to ensure quality is embedded throughout the development lifecycle. Certifications: Copado Robotic Testing Certification (or equivalent). Salesforce certifications (eg, Salesforce Certified Administrator) Other relevant QA certifications (eg, ISTQB, Certified Scrum Master) would be beneficial. Compensation Competitive remuneration package Employee Stock Purchase Plan Enrolment Vacation, Family, and Health 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave, casual leave, maternity, and paternity leave Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage Professional development reimbursement Interest subsidy on loans - either vehicle or personal loans Health club reimbursement

Develop the responsible AI-powe'red applications and experiences you need, deploy them where and how you want and manage it all with Progress AI-driven products. Accelerate data, AI and analytics projects, manage costs and deliver enterprise growth with the Progress Data Platform. Real solutions for your organization and end users built with best of breed offerings, configured to be flexible and scalable with you. Progress infrastructure management products speed the time and reduce the effort required to manage your network, applications and underlying infrastructure. Join us as a Senior Manager, Sales and help us do what we do best: propelling business forward. Lead and scale our Inside Sales team within our Product Led Growth motion. This team plays a pivotal role in converting self-serve users and inbound leads into paying customers, accelerating the product journey with a human touch. As the Sales Manager, you'll be responsible for enabling your team to drive revenue through product adoption, customer expansion, and smart sales engagement. This role is ideal for a sales leader who understands the nuances of Product led growth and knows how to balance traditional sales excellence with modern, user-centric engagement strategies. Key Responsibilities Team Leadership Development Hire, onboard, and mentor a high-performing team of Inside Sales Representatives Set clear goals and KPIs aligned with revenue and product adoption targets Coach team members on consultative selling, discovery, and product demos Foster a culture of speed-to-lead, experimentation, and data-informed selling Sales Strategy Execution Define and optimize processes for qualifying, engaging, and converting product-qualified leads (PQLs) Align team activities with broader go-to-market strategies and marketing campaigns Ensure leads are routed appropriately and enterprise opportunities are escalated to AEs Pipeline Forecast Management Own team pipeline metrics and revenue forecasts Monitor CRM hygiene and ensure accurate deal progression and reporting Identify trends in performance metrics and implement tactical improvements Collaboration Cross-Functional Leadership Partner with Product, Marketing, and Customer Success to align efforts across the PLG funnel Provide feedback loops to Product and Marketing on user behavior, objections, and competitive insights Champion the voice of the user and sales learnings in product roadmap discussions Revenue Growth Focus Manage team performance against monthly/quarterly revenue goals Support reps in closing expansion deals, upgrades, and multi-seat opportunities Drive initiatives to improve trial-to-paid conversion and increase average deal size What You Bring 10+ years in SaaS sales, with 6+ years in a sales leadership or team lead role Proven success managing inside sales teams or SDRs in a product-led or high-velocity sales environment Strong understanding of product led growth dynamics and product-qualified leads Experience with CRM tools (eg, Salesforce, HubSpot) and sales engagement platforms Data-driven mindset with the ability to interpret usage metrics and drive performance from insights Strong coaching ability and communication skills, both technical and business-focused Ability to manage change, scale processes, and contribute strategically at a high-growth company Success Metrics Attainment of team revenue targets (new MRR + expansion) Lead response time and conversion rate improvements Rep productivity and quota attainment Forecast accuracy and pipeline coverage Customer product adoption post-sale Here s what we offer: Compensation Generous remuneration package Employee Stock Purchase Plan Enrollment Vacation, Family, and Health 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave, casual leave, maternity leave, and paternity leave Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, and life insurance coverage Professional development reimbursement Interest subsidy on loans - either vehicle or personal loans.

Team Lead , Business Generation, Sales @ Bengaluru - Progress Careers Team Lead , Business Generation Team Lead , Business Generation Share this open position Job Summary We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease. We re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Team Lead, Business Generation and help us do what we do best: propelling business forward. In this position, you will be a hands-on leader for the growing business development team. Business Generation, Team lead will collaborate with Marketing and Sales Directors to ensure both inbound and outbound leads are being qualified and funneled through the sales process efficiently. The Manager of Business Development Team will interact with prospective customers via telephone, email, and online chat. This is a "player-coach" role, so the Lead of Business Development Team is expected to excel at sourcing, relationship building, lead generation, analysis and sales. This manager will work with different types of people and build an efficient process and continuously analyze results. Responsibilities: Build and manage a team of up to 11 BGRs Hire and onboard new BDR s; provide sales coaching, product training, and training on the sales tools Ensure the team tracks information accurately in Salesforce Provide weekly analysis of progress and conduct overall assessment quarterly Outbound prospecting to build pipeline for Inside and Field Sales Teams Review, contact, and qualify marketing-generated leads Generate sales by phone for defined new customer segments, from initial contact to signed agreement Set discovery meeting appointments for Regional Sales Teams Work collaboratively with Regional Sales Managers / Inside Sales in territory planning Attend regular online and in-person product sessions to develop expertise in Progress products Use tools like DiscoverOrg, RainKing, LinkedIn Sales Navigator to identify and qualify decision makers who can utilize Progress solutions Articulate to customers the business and technical benefits of Progress solutions Interpret customer requirements, proactively act to identify solutions that meet customer needs Qualifications Bachelors Degree Past experience in managing a BDR/BGR team (team lead experience would also be considered) 3+ years of experience in a BDR/Inside Sales role prior to being lead/manager Strong working knowledge of Salesforce Enthusiastic, driven and confident Go-getter, disciplined and organized Strong written and verbal skills Competitive edge and thrives in a team environment If this sounds like you and fits your experience and career goals, we d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with, and also to enjoy: Compensation Competitive remuneration package Employee Stock Purchase Plan Enrolment Vacation, Family, and Health 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave, casual leave, maternity leave, and paternity leave Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, and life insurance coverage Professional development reimbursement Interest subsidy on loans - either vehicle or personal loans.

P rovide world-class technical support and service for the Progress Managed File Transfer product suite. Provides technical support to customers and other departments. Handles technical issues of low to moderate complexity with little to no supervision. Specialized in one area/product with good customer care skills. Knowledgeable about internal procedures, processes, and tools. Excellent team player and communicator with very good diagnostic and troubleshooting skills. In this role you will: Provides technical assistance to evaluators, customers, resellers and Progress employees via telephone, customer portal tickets, email, WebEx, instant messaging or any other available communication option Assists with the installation, configuration, use and maintenance of our software products Follows the processes and procedures for technical support workflow Diagnoses and explains external hardware and software issues that affect the use and/or configuration of our software (eg, environmental or network) Provides customers with information about Progress products and resources Capable to support new company products with appropriate level of on the job training Interacts professionally and courteously with all customers and peers. Easily approachable, reacts calmly under stressful situations; receive constructive criticism we'll. Maintains confidentiality. Communicates clearly and precisely with customers regarding expectations for callbacks, follow-ups regarding their issues, interactions with Development, and other open issues. Sets appropriate expectations for resolutions and workarounds for product defect Escalates product issues to management or other team members Logs product defects and feature requests clearly in the corresponding systems Provides Development with clear and complete information, when Development assistance is required, carrying out recommended diagnostic steps and gathering information as necessary Demonstrates and applies good understanding of knowledge capturing principles (eg create new knowledge resources and/or update the existing content - product demos, KB and technical articles/documentation, etc) Reviews product documentation, identifies topics needing improvement and is able to contribute Responsible for professional self-development by attending formal and informal training (webinars, white papers) offered within the office and externally based on your development plan agreed with your manager. Option to enroll in Progress-sponsored security training resulting in certification through organizations such as CompTIA, SANS and (ISC)2 Participates in forums, responds to technical questions, sharing product knowledge with colleagues Provides assistance to peers working in the same specialty area as we'll as handling issues outside of the area of specialty Occasional travel requirement Be part of an emergency-only after-hours call rotation Your background: BS in Computer Science, Computer Information Systems experience, or MS with or equivalent experience or degree Excellent verbal and written communication skills Solid analytical and troubleshooting skills are specific to software-related issues Strong customer service skills Ability to multitask in a fast-paced environment and maintain attention to details Knowledge/experience with windows/linux OS administration, SSL, SSH, Networking, File transfer technologies. Compensation Competitive remuneration package Employee Stock Purchase Plan Enrolment Vacation, Family, and Health 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave, casual leave, maternity, and paternity leave Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage Professional development reimbursement Interest subsidy on loans - either vehicle or personal loans Health club reimbursement

Principal Software Engineer I ( DotNet Fullstack ) Principal Software Engineer I ( DotNet Fullstack ), Software Engineering @ Bengaluru - Progress Careers Principal Software Engineer I ( DotNet Fullstack ) Principal Software Engineer I ( DotNet Fullstack ) Share this open position Job Summary We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease. We re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Software Engineer Principal 1 and help us do what we do best: propelling business forward. Overview: We are seeking a highly motivated and experienced Software Engineer Principal 1 to spearhead our Storage Zone team in ShareFile. The ideal candidate will be a hands-on-technical leader responsible for designing, developing, and maintaining scalable and high-performance applications using C# and .net Core. You will work closely with cross-functional teams to deliver robust solutions that meet business requirements and drive technological advancements. In this role, you will work on: Lead Design and development: Architect high-performance, reliable, and secure Cloud and on-Premises applications. Take charge of designing and developing complex software systems using C# and .NET Core. Develop hybrid architecture strategies that integrate on-prem systems with cloud platforms where needed. Ensure that the software solutions are scalable, maintainable, and meet the highest quality standards. Make critical decisions on technology stack, frameworks, and tools to be used in the development process. Participate in planning and prioritization of development activities Process and Practices: Serve as a technical mentor and guide for senior and junior engineers. Conduct code reviews, share best practices, and help improve the overall skill sets of the team. Oversee the ongoing improvement and maintenance of existing systems and platforms. Identify system bottlenecks and lead refactoring efforts for performance improvements Collaboration & Strategy: Collaborate closely with stakeholders to define and prioritize key business problems that needs to be addressed and make sure features are delivered on time with high quality standards. Stay abreast of industry trends and emerging technologies Foster a collaborative and innovative work environment within the team. Collaborate effectively with cross-functional teams, including engineering, product, and business stakeholders. Your background: Bachelor s or master s degree in Computer Science or equivalent experience in related field(s) 10+ years of hands-on experience in software development, with a strong focus on C# and .net core. Proven track record of delivering large-scale, reliable, and secure software solutions with high emphasis on security. Experience with cloud platforms AWS/Azure and containerization Experience designing and deploying on-premises systems networking, storage, security, and performance optimization. Experience in building Windows applications and MSI installer packages is good value add. Working knowledge of all aspects of software development lifecycle Effective communication and collaboration skills. If this sounds like you and fits your experience and career goals, we d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with, and also to enjoy: Compensation Competitive remuneration package Employee Stock Purchase Plan Enrolment Vacation, Family, and Health 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave, casual leave, maternity leave, and paternity leave Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, and life insurance coverage Professional development reimbursement Interest subsidy on loans - either vehicle or personal loans. Apply now! #LI-SR1 #LI-Hybrid

Develop the responsible AI-powered applications and experiences you need, deploy them where and how you want and manage it all with Progress AI-driven products. Accelerate data, AI and analytics projects, manage costs and deliver enterprise growth with the Progress Data Platform. Real solutions for your organization and end users built with best of breed offerings, configured to be flexible and scalable with you. Progress infrastructure management products speed the time and reduce the effort required to manage your network, applications and underlying infrastructure. Support Sales Engineer II [AI Focused] Remote Type In Office Bengaluru, India Job Category Sales Share this open position Job Summary We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease. We re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Inside Account Manager and help us do what we do best: propelling business forward. We are seeking a motivated Presales Specialist to help our customers unlock the full potential of our SaaS and data solutions. In this role, you ll go beyond simple product demonstrations you ll work closely with sales teams and customers to deeply understand business challenges, identify real-world use cases, and demonstrate how our solution creates measurable value within their organization. Your enthusiasm, curiosity, and willingness to learn will help you grow as you bridge the gap between technology and business impact. Key Responsibilities Business-Focused Discovery: Engage with customers to uncover their unique business challenges, workflows, and pain points. Conduct discovery sessions focused on business outcomes, not just technical requirements. Use Case Exploration & Solution Mapping: Analyze customer environments to identify and propose relevant use cases for our solution. Map product capabilities to customer business practices and strategic goals. Value-Driven Demonstrations: Deliver tailored product demonstrations that highlight how the solution addresses specific business needs and drives real value. Showcase not only what the product does, but how it fits into and improves customer processes. Collaboration with Sales & Vertical Teams: Partner with sales and industry specialists to develop joint strategies for customer expansion. Participate in account planning and customer meetings to ensure alignment on business objectives. Customer Education & Enablement: Educate customers on best practices, use cases, and the broader impact of the solution within their organization. Support the creation of business cases and ROI analyses to help customers make informed decisions. Feedback & Continuous Improvement: Gather insights from customer interactions and share with Product and Engineering teams. Document use cases and success stories for enablement and marketing. Required Skills & Qualifications Enthusiasm for technology and a strong desire to learn. Ability to understand and articulate business challenges and how technology can address them. Some exposure to SaaS, data solutions, or database technologies. Strong communication and presentation skills. Curiosity and willingness to ask questions and explore new use cases. Team player with a collaborative mindset. Willingness to travel occasionally for customer meetings (if applicable). Willingness to work in U.S time zone [6 30 PM to 3 30 AM IST] Preferred Qualifications Experience with customer discovery or business analysis. Familiarity with CRM tools (Salesforce, HubSpot, etc.). Customer-facing experience in any capacity. Success Metrics Customer satisfaction and business impact scores. Number and quality of use cases identified and mapped to customer needs. Contribution to successful enterprise deals and expansions. Feedback from sales and technical teams on collaboration and support. Continuous improvement in business acumen and solution mapping skills. Why Join Us? Impact: Help customers achieve measurable business outcomes with our solutions. Learning: Develop your skills in business analysis, solution mapping, and customer engagement. If this sounds like you and fits your experience and career goals, we d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with, and also to enjoy: Compensation Competitive remuneration package Employee Stock Purchase Plan Enrolment Vacation, Family, and Health 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave, casual leave, maternity leave, and paternity leave Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, and life insurance coverage Professional development reimbursement Interest subsidy on loans - either vehicle or personal loans. Together, We Make Progress

Develop the responsible AI-powered applications and experiences you need, deploy them where and how you want and manage it all with Progress AI-driven products. Accelerate data, AI and analytics projects, manage costs and deliver enterprise growth with the Progress Data Platform. Real solutions for your organization and end users built with best of breed offerings, configured to be flexible and scalable with you. Progress infrastructure management products speed the time and reduce the effort required to manage your network, applications and underlying infrastructure. Support Inside Account Manager Remote Type In Office Bengaluru, India Job Category Sales Share this open position Job Summary We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease. We re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Inside Account Manager and help us do what we do best: propelling business forward. As an Account Manager, you ll convert self-serve users and inbound leads into paid customers while supporting the product-led growth motion. Youre the human touchpoint that accelerates the natural user journey from trial to purchase, focusing on expansion and removing friction rather than traditional "hunting." This is for our Primary Responsibilities: Lead Qualification & Routing: Respond to inbound demo requests and "talk to sales" form fills within 5 minutes Score and prioritize leads based on product usage data, company size, and buying signals Conduct discovery calls to understand use cases and identify expansion opportunities Route enterprise-level opportunities to Account Executives appropriately Product-Led Sales Motion: Monitor user activation metrics and reach out to high-intent trial users Conduct product demos that build on what prospects have already discovered Help users understand advanced features and use cases they havent explored Remove technical or process barriers preventing conversion to paid plans Customer Expansion: Identify upgrade opportunities for existing customers showing usage growth Facilitate plan changes, seat additions, and feature upgrades Collaborate with Customer Success to prevent churn during expansion conversations Upsell complementary products or higher-tier plans based on usage patterns Revenue Generation: Own monthly/quarterly revenue targets for inbound and expansion pipeline Manage sales cycle from initial contact through contract signature Negotiate pricing within established parameters and discount approval processes Maintain accurate forecasting in CRM with stage progression and close probability Market Intelligence: Gather competitive intelligence from prospect conversations Provide feedback to Product team on common user pain points and feature requests Share insights on pricing objections and market positioning with Marketing Document common use cases and success stories for future sales enablement Required Skills: Strong product knowledge and ability to give compelling demos Data interpretation skills to understand user behavior and usage patterns Consultative selling approach rather than aggressive closing tactics CRM proficiency (Salesforce, HubSpot) and sales engagement tools Understanding of SaaS metrics, pricing models, and buying processes Excellent written/verbal communication for both technical and business audiences Must be willing to work in U.S. time zone [6 30 PM to 3 30 AM IST] Success Metrics: Monthly Recurring Revenue (MRR) added from new customers and expansions Lead response time and conversion rates from trial to paid Average deal size and sales cycle length Pipeline coverage ratio and forecast accuracy Product adoption rates for customers youve converted If this sounds like you and fits your experience and career goals, we d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with, and also to enjoy: If this sounds like you and fits your experience and career goals, we d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with, and also to enjoy: Compensation Competitive remuneration package Employee Stock Purchase Plan Enrolment Vacation, Family, and Health 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave, casual leave, maternity leave, and paternity leave Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, and life insurance coverage Professional development reimbursement Interest subsidy on loans - either vehicle or personal loans. Together, We Make Progress

Customer Success Manager, Sales @ Bengaluru - Progress Careers Job Summary We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease. We re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Customer Success Manager and help us do what we do best: propelling business forward. In this role, you will: Monitor product usage and engagement dashboards for signals of risk, opportunity, or drop-off Define and maintain automated triggers for different segments and lifecycle stages A/B test trigger logic and timing to optimize activation and retention impact Collaborate with Product to align triggers with feature adoption patterns Track email metrics (open, click-through, conversion, unsubscribe) by cohort and campaign Analyze re-engagement lift from specific triggered campaigns Report on campaign effectiveness weekly/monthly with clear recommendations for optimization Segment users by onboarding progress, activity level, feature adoption, company size, etc. Map email touchpoints to key inflection points in the user journey Identify drop-off moments and tailor email interventions to retain or expand accounts Write and optimize copy for nurture emails, re-engagement flows, onboarding sequences A/B test subject lines, timing, format, tone, and CTA structure Implement progressive profiling and behavioral tagging to improve personalization Ensure all emails are mobile-friendly and cross-platform optimized Work with Sales on MQL/PQL definitions and trial conversion flows Align with Product Marketing on messaging, feature positioning, and launch support Share engagement decline alerts and account insights with Customer Success Managers Surface qualitative feedback from replies to Product, Success, and Engineering teams Build dashboards correlating email engagement with product usage Measure campaign impact on PLG KPIs: activation rate, TTV, retention, expansion Use SQL and analytics tools to explore patterns and generate recommendations Present findings in clear, visual formats to cross-functional stakeholders Key Behavioral Triggers You ll Own Onboarding abandonment: User signs up but doesn t complete setup Feature discovery: Eligible users haven t tried core or sticky features Usage decline: Active user starts showing lower logins or actions Trial expiration: Low-usage trials nearing expiration Success milestones: Trigger expansion or referral prompts at key wins Dormancy resurrection: Reach out to revive formerly active users Integration prompts: Suggest integrations based on behavior or role Tools & Skills Required Hands-on with email tools like Intercom, HubSpot, Marketo, Sendgrid Analytics platforms: Amplitude, Mixpanel, GA, Segment Basic SQL to query usage data and trigger logic Strong copywriting chops tailored to user psychology and product context A/B testing experience and understanding of statistical significance CRM 5+ years in Customer Success, with a proven ability to manage relationships in complex organizations, including Fortune 500 and Global 2000 customers. Bachelor s degree or equivalent work experience. Demonstrated experience in customer management within a software or SaaS environment, focusing on growth, adoption, retention, and issue resolution at both the business owner and senior executive levels. Experience with Gainsight and Salesforce. Strong verbal and written communication skills, including the ability to chair meetings with executive leadership. Demonstrated ability to engage positive relationships to collaborate across multiple company functions (Sales, Services and Product Management). Certifications in customer success, project management, or related fields are a plus. Willingness to work in the US time zone (6:30 PM 3:30 AM IST) is required. If this sounds like you and fits your experience and career goals, we d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with, and also to enjoy: Employee Stock Purchase Plan Enrolment 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave, casual leave, maternity leave, and paternity leave Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, and life insurance coverage Professional development reimbursement Interest subsidy on loans - either vehicle or personal loans.

Principal Software Engineer I ( .Net Fullstack ) Principal Software Engineer I ( .Net Fullstack ), Software Engineering @ Bengaluru - Progress Careers Principal Software Engineer I ( .Net Fullstack ) Principal Software Engineer I ( .Net Fullstack ) Share this open position Job Summary We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease. We re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Software Engineer Principal 1 and help us do what we do best: propelling business forward. Overview: We are seeking a highly motivated and experienced Software Engineer Principal 1 to spearhead our Storage Zone team in ShareFile. The ideal candidate will be a hands-on-technical leader responsible for designing, developing, and maintaining scalable and high-performance applications using C# and .net Core. You will work closely with cross-functional teams to deliver robust solutions that meet business requirements and drive technological advancements. In this role, you will work on: Lead Design and development: Architect high-performance, reliable, and secure Cloud and on-Premises applications. Take charge of designing and developing complex software systems using C# and .NET Core. Develop hybrid architecture strategies that integrate on-prem systems with cloud platforms where needed. Ensure that the software solutions are scalable, maintainable, and meet the highest quality standards. Make critical decisions on technology stack, frameworks, and tools to be used in the development process. Participate in planning and prioritization of development activities Process and Practices: Serve as a technical mentor and guide for senior and junior engineers. Conduct code reviews, share best practices, and help improve the overall skill sets of the team. Oversee the ongoing improvement and maintenance of existing systems and platforms. Identify system bottlenecks and lead refactoring efforts for performance improvements Collaboration & Strategy: Collaborate closely with stakeholders to define and prioritize key business problems that needs to be addressed and make sure features are delivered on time with high quality standards. Stay abreast of industry trends and emerging technologies Foster a collaborative and innovative work environment within the team. Collaborate effectively with cross-functional teams, including engineering, product, and business stakeholders. Your background: Bachelor s or master s degree in Computer Science or equivalent experience in related field(s) 10+ years of hands-on experience in software development, with a strong focus on C# and .net core. Proven track record of delivering large-scale, reliable, and secure software solutions with high emphasis on security. Experience with cloud platforms AWS/Azure and containerization Experience designing and deploying on-premises systems networking, storage, security, and performance optimization. Experience in building Windows applications and MSI installer packages is good value add. Working knowledge of all aspects of software development lifecycle Effective communication and collaboration skills. If this sounds like you and fits your experience and career goals, we d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with, and also to enjoy: Compensation Competitive remuneration package Employee Stock Purchase Plan Enrolment Vacation, Family, and Health 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave, casual leave, maternity leave, and paternity leave Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, and life insurance coverage Professional development reimbursement Interest subsidy on loans - either vehicle or personal loans. Apply now! #LI-SR1 #LI-Hybrid Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

Software Engineer, Principal I (C/C++), Software Engineering @ Hyderabad - Progress Careers Software Engineer, Principal I (C/C++) Software Engineer, Principal I (C/C++) Share this open position Job Summary We are Progress (Nasdaq: PRGS) - the experienced, trusted provider of products designed with customers in mind so they can develop the applications they need, deploy where and how they want, and manage it all safely and securely. We re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Principal Software Engineer I and help us do what we do best: propelling business forward. Overview: This team builds Data Direct Connectors that provide high-performing JDBC, ODBC, ADO.NET and OData data connectivity solutions for Relational, Big Data, and SaaS data sources. The role of Principal Engineer I demands extensive knowledge and experience in C/C++ to design, build, and support complex product features and components. In this role you will: Perform analysis, design, programming and modifying programs for DataDirect products Proficient with C/C++ and multiple operating systems, proficiency with Java will be added advantage. Expected to work with various scripting languages; technologies such as GitHub, Visual Studio, Eclipse, Veracode, PREfast; multiple types of operating systems; and multiple types of database management systems; Security protocols such as Kerberos, SSL, OAuth, or SAML; multiple types of operating systems including Windows, Linux, Unix, or MacOS; REST and/or SOAP; SQL and database management principles (e.g., relational databases such as Oracle, SQL Server, DB2; NoSQL databases such as Mongo; or cloud sources such as Salesforce); and Visual Studio and/or a Java IDE Provides support and guidance for other developers, customer support, sales, and marketing. Demonstrate sound judgment in approaching technical and procedural questions Demonstrate proficiency with development tools and build processes. Ensure that their efforts are consistent with departmental and company goals. Keeps abreast of industry activities and may participate in standards or industry-wide activities. Provides support and guidance to other members of their group or team. Ensures that that guidance is consistent with departmental and company goals. Acts as an expert resource for narrow topics for other persons in the department. Reviews software developed by other team members and relay their findings to those teams. May work with customer support and other groups within development in the course of their work. Can direct their own activities with respect to developing programs or subsystems and writing codes Is able to independently resolve of complex projects, issues, challenges encountered Demonstrates a degree of flexibility in resolving problems/issues that attest to in-depth command of all techniques, processes, tools and standards within the relevant field of specialization Is self-sufficient, capable of identify key issues and priorities and focusing on these to deliver required results with minimal direction Writes functional specs Able to provide comments on Function specs Reasonably good skills to schedule and break down tasks Understand and use engineering processes and practices Able to handle challenges in communicating with remote teams Your background: The ideal candidate must want to work in a dynamic agile environment involving multiple technologies and be dedicated to getting the job done. The successful candidate is, highly motivated, quality conscious with a strong attention to detail, and exhibits a history of achievement in their career to date. A BTech/MTech degree in Computer Science or equivalent foundational experience Practical project experience in software system design and testing Strong years of experience using C, C++ Knowledge of data structures and operating systems internals Comfortable working on both Unix and Windows operating systems Strong problem analysis and solving skills Learns new technologies independently Works independently and meets tight deadlines Excellent interpersonal skills to interact with team members Excellent verbal and written communication skills Familiarity with software development tools and environments Experience in an agile scrum development environment If this sounds like you and fits your experience and career goals, we d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: Compensation Competitive remuneration package Employee Stock Purchase Plan Enrolment Vacation, Family, and Health 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave, casual leave, maternity, and paternity leave Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage Professional development reimbursement Interest subsidy on loans - either vehicle or personal loans Health club reimbursement Apply now!