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5.0 - 10.0 years
7 - 12 Lacs
bengaluru
Work from Office
Role: Admissions Assessment Officer Location: Bangalore Job type: Full time, Permanent Note- This position offers a hybrid work model, allowing flexibility between working from home and our office. Typically, employees are expected to work 2 days in the office per week. Why QS At QS, we believe that work should empower you. That s why we foster a flexible working environment that encourages every employee to own their career whilst flourishing personally and professionally. Our company values underpin everything we do we collaborate, respect and support each other. It s our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives. Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector. At QS, you ll be responsible for implementing real change in the international higher education landscape. You ll take on meaningful challenges that see a positive impact across the business and the wider sector. We re confident you ll feel right at home here. QS was named as one of Newsweek s Top 100 Most Loved Workplaces in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. And as a gold-accredited Investors in People organisation putting us among the top 28% of workplaces globally it s official: QS is a place where everyone can thrive. The role The Admissions Assessment Officer is focused on these key areas: 1- To review and process applications ensuring that applicants meet the entry requirement standards on behalf of our clients in UK and ANZ regions 2- Verifying and assessing student applications as part of the overall admissions process 3- Checking for application documentation completeness and following up with applicants to progress their applications and increasing conversion activities Role responsibilities Process and assess student applications in accordance with the client s admissions policies and guidelines Ensure application assessment services are delivered in line with client protocols Verify and check applicant information and documents, including English language results, academic certificates and transcripts, personal identification documents, and any other university requirements Process documentation for credibility checks and interviews, including reviewing applicants financial documents, if required Respond to student and agent enquiries promptly and effectively Maintain data integrity at all times Communicate with clients in a positive, constructive, and professional manner Comply with client policies, procedures, and relevant legislation Ensure Quality Assurance (QA) standards are consistently met Maintain timely turnaround of all applications in line with agreed KPIs Other responsibilities: Accurately record daily tasks and volumes as directed by the line manager Demonstrate agility and flexibility in working across multiple client systems while maintaining consistency in quality and meeting expectations Key skills and experience Strong attention to detail is essential. Prior experience in international university admissions is highly desirable. Solid understanding of international qualifications and their relevance for entry into UK or Australian universities is an advantage. Ability to prepare and present documentation in a clear, accurate, and professional manner. Strong organizational skills, with the ability to prioritize tasks and meet deadlines effectively. Proven ability to work both independently and collaboratively as part of a diverse team. Strong analytical and problem-solving skills, with the ability to think critically and adapt to challenges. Effective communication skills in English, both written and verbal. Commitment to contributing toward the team s objectives and shared goals. Proficiency in basic computer applications such as Microsoft Word, Excel, Outlook, and familiarity with student management systems such as E-Vision, StudyLink, or similar platforms. So, who are we and what do we do QS is the world leader in higher education services, analytics, insights and intelligence. From consultancy to student mobility, academic partnerships to branding solutions, our services power both institutional and individual success. We re behind the world s most widely read university rankings (Meltwater 2023). Our QS World University Rankings reach hundreds of millions, shaping decisions and guiding futures. Since launching in 1990, our impact and influence have only grown. Today, we work with more than 2,000 of the world s leading higher education institutions, over 12,000 employers, and governments seeking change and socioeconomic development through higher education. Join QS and you ll join an 800-strong community of problem-solvers, creators, collaborators and change-makers based in 40+ countries and 11 international offices, including Australia, Malaysia, India, Romania, Singapore, France, Germany, the USA and our headquarters in London. With every talented new hire, business acquisition and bold initiative, we re strengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the future of higher education We take investing in our people very seriously. As standard you will have: Competitive base salary Access to an annual bonus scheme (for qualifying roles only) 21 days annual leave increasing to 23 days after 5 years service + 8 days casual leave 14 days holiday for the year 2025 Enhanced maternity and paternity leave Access to Provident Fund and Pension Fund Scheme Group Medical Insurance A vibrant social environment and multicultural and multinational culture But that s not all. Outside of these standard benefits we also offer resources to allow professional growth and wellness initiatives to nurture a healthy mindset: Free subscription to the Calm App the #1 app for sleep, meditation, and relaxation A focus on welfare which is led by our global wellness team, with mental health first aiders globally Access to a variety of diversity and inclusion initiatives and groups Strong recognition and reward programs including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual personal development event Support for volunteering and study leave Free subscription to LinkedIn learning with over 5,000 courses and programmes at your fingertips Options to join our outstanding global Mentorship programme Like what you ve heardGreat, apply now! As a candidate, we know the application and interview process can be daunting and so it s important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space. Equal opportunities QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive. Please keep an eye on your spam / junk email folder for correspondence from BambooHR
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
noida
Work from Office
We re #Hiring Senior IT Security & Endpoint Management Specialist Location: In-office | Noida At Sustainiam , we re not just building technology we re building the future of sustainable exchange and growth. As a fast-growing startup, we re looking for a Senior IT Security & Endpoint Management Specialist who thrives on challenges, loves building from scratch, and knows how to keep systems locked down while scaling fast. If you live for IT security, love tinkering with automation, and can manage endpoints like a pro we want you on our team. What You ll Own: Designing, implementing & maintaining IT policies, compliance frameworks, and security standards. Deploying & managing MDM solutions for complete device lifecycle management. Owning endpoint security & patch management with NinjaOne & SentinelOne. Implementing robust backup, recovery, and disaster resilience strategies. Leading threat detection, vulnerability assessments, and incident response. Asset Management track, secure, and optimize every laptop, server, and mobile device in our ecosystem. Staying ahead of evolving cyber threats and strengthening our defenses proactively. Partnering with cross-functional teams to align IT strategy with business goals. What You Bring: 5+ years of hands-on IT security & endpoint management experience. Deep knowledge of NinjaOne, SentinelOne, MDM tools (Intune/Jamf/MobileIron, etc.). Proven expertise in security hardening, vulnerability management & compliance. A builder s mindset you love scaling systems from 0 to 100. Problem-solving chops + the ability to thrive in a fast-moving startup. Why Join Sustainiam We re a startup with big dreams and the culture to match : Financial & Lifestyle Benefits Medical insurance coverage for you and your family Meal pass & day care facilities in the office building Earn ESOPs own a stake in the mission you drive Upskilling budget to support your learning and certifications Performance-linked benefits & flexible benefits plan (FBP) Air travel accident coverage, personal accidental death & disability benefits GOQii health support & fitness incentives In-house gym access and wellness programs Culture & Office Perks Fun Fridays: games, activities, and spontaneous themes Monthly celebrations for team wins, festivals & birthdays Peer recognition & shoutouts PS gaming zone, cricket, tennis, and badminton access A mission-driven team that values people as much as performance Ready to lead with purpose and build the future of sustainability We d love to hear from you.
Posted 2 weeks ago
6.0 - 11.0 years
8 - 13 Lacs
pune
Work from Office
Description Ciklum is looking for a Data Science Engineer to join our team full-time in India. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: As a Data Science Engineer, become a part of a cross-functional development team engineering experiences of tomorrow. This role focuses on leveraging expertise in signal processing and computer vision to develop innovative, data-powered software products. The ideal candidate will have a proven track record of working with both structured and unstructured data, including IoT sensor data and images, and will be responsible for the end-to-end development of machine learning solutions. Responsibilities Design, develop, and deploy advanced computer vision models for tasks such as object detection, image classification, and automated image analysis Lead the extraction, cleaning, and enrichment of large-scale IoT sensor data to uncover actionable insights Apply sophisticated signal processing techniques to analyze time-series sensor data, identify patterns, and build predictive models Manage the full lifecycle of AI/ML projects, from proof-of-concept for major clients to final deployment Implement and maintain robust data and code pipelines using MLOps best practices, including containerization with Docker and CI/CD workflows Utilize model explainability frameworks like SHAP to interpret complex models and communicate findings to stakeholders Collaborate with cross-functional teams to design and build REST APIs for serving machine learning models Requirements Experience: 6+ years in the AI/ML domain, with a strong portfolio of projects in computer vision and data science Programming: High proficiency in Python and SQL ML/DL Frameworks: Hands-on experience with libraries such as PyTorch, Keras, Scikit-learn, Pandas, and OpenCV Computer Vision: Demonstrated experience in developing and benchmarking object detection models (e.g., YOLO) and other vision-based applications Cloud & DevOps: Familiarity with cloud platforms (Azure, AWS, GCP) and MLOps tools including Git, Docker, Terraform, and CI/CD pipelines Education: Bachelor of Engineering degree or equivalent in a relevant technical field Desirable Experience with big data technologies such as PySpark and Databricks. Knowledge of advanced NLP techniques, including Retrieval-Augmented Generation (RAG) and Large Language Models (LLMs). Certifications such as a Nano Degree in Deep Learning or specializations in Data Engineering on cloud platforms. Proven ability to lead and mentor data science teams. Whats in it for you Strong community: Work alongside top professionals in a friendly, open-door environment Growth focus: Take on large-scale projects with a global impact and expand your expertise Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies Care: We ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations
Posted 2 weeks ago
7.0 - 12.0 years
9 - 14 Lacs
chandigarh
Work from Office
JOB SUMMERY The role of the Oracle Developer is to work on Oracle enhancement / support projects. The position requires interaction with Product Owners, Architects, Business Users and Technical team members for carving out requirements, analysis and provisioning of various IT projects. The ideal candidate for this position should be detail-oriented, self-motivated, highly innovative and can work in a fast-paced matrixed environment. In This Role, Your Responsibilities Will Be: Requirements gathering and documentation using AIM / OUM or other prescribed methodologies. Maintenance and enhancements to existing Oracle Apps modules. Develop customizations to Oracle Apps modules. Develop estimates for enhancements and bug fixes. Participate in design reviews and discussions. Resolve SRs (Service Requests) related to Oracle Apps. Participate in team meetings. Document ways to improve existing team processes. Provide regular progress reports to team management. Develop strong relationship with business product owners & other stake holders. Ensuring change/feature enhancement requirements are implemented appropriately to ensure it delivered accurate and on time. Collaborate with effected business areas to identify, create and implement the business requirements effectively. Continually build knowledge and proficiency in applications development and changes in technology. May perform other duties as assigned. For This Role, You Will Need: Must have worked / Implemented Oracle SCM modules Must have 7+ years of experience in SCM Development / Implementation & Support projects. Good to have knowledge of Advance Pricing & Intercompany processes Should have knowledge of Core Oracle Applications tech stack SQL, PL/SQL, OAF, Workflows, APIs, Reports, Forms, BI Publisher etc.. Strong communication skills and ability to translate requirements into design documents. Must have knowledge of documenting using OUM methodology. Must have knowledge of Oracle s AIM methodology, experience writing BR030s, MD050s, MD070s and MD120s. Able to work under pressure and meet deadlines. Excellent organizational and time management skills, strong analytical and problem-solving skills. Ability to acquire, absorb, and apply complex business knowledge to problems quickly. Ability to work as part of a team. Ability to follow well defined release management processes. Ability to multitask and still stay focused on release priorities. Must have a solid business understanding of ERP Oracle Modules such as quoting, order management, supply chain and distribution processes. Preferred Qualifications That Set You Apart: BE/ B. Tech/ MCA Candidate should possess the degree from a recognized University/ Institution only Our Culture & Commitment to You . .
Posted 2 weeks ago
9.0 - 11.0 years
35 - 40 Lacs
gurugram
Work from Office
What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Prepare and Monitor the Key Asset Quality metrics and highlight opportunities for Improvement in policies, processes and strategy. Role Accountability Prepare & Monitor New Acquisition quality metrics with ongoing monitoring of new sourcing mix & early delinquencies at various cuts and recommend changes in sourcing mix in consultation with Credit team. Monitor Key Portolio Metrics on a Daily, Monthly & Ongoing basis to identify and flag-off any areas of concern on a timely basis, for corrective action. Analyze & Review the monthly SPI data for assessing SBI Cards performances versus Peers and Industry and putting upto the management and identify segments of opportunity and risk. Prepare the monthly Portfolio Quality reviews presentation for putting upto the Management, RMCB & the Board of Directors, giving an all-round view of the portfolio performance by various cuts & segments. Monitor performances versus Plan / MoU for Asset Quality metrics, building in various parameters of Asset Quality from Acquisition & Collections standpoint as well as Macro-economic factors. Review Credit & Collections Policies and conduct the gap assessment of board approved policies / processes viz. a viz. Regulatory requirements Prepare the Portfolio Sale data for periodic portfolio sale-off exercises. Key portfolio Asset Quality metrics of GCC, GNPA should be within the MoU / Plan. Measures of Success Early Delinquencies for segments should be within defined benchmarks. Highlighting open credit risks to risk committees on a timely basis Credit Risk KRIs should be updated and within thresholds are as per risk appetite Technical Skills / Experience / Certifications Experience in Underwriting, Credit Risk, Collections. Understanding of Key drivers of Asset Quality, Cards Portfolio & Collection Metrics. Good data Analytics skills, with knowledge of tools like SAS, SQL, Power BI, Tableau etc. Good Communication & Interpersonal Skills with ability to effectively communicate cross-functionally and across levels. Competencies critical to the role Experience in Credit Risk Management covering Acquisition, Portfolio, Collections. In-depth understanding of the Asset Quality drivers and Credit & Collections metrics. Interpreting data for driving business intelligence. . . knowledge of tools like SAS, SQL, Power BI, Tableau etc. Qualification Graduates/ Post Graduation / MBA Preferred Industry Banking and Retail Lending
Posted 2 weeks ago
9.0 - 14.0 years
35 - 40 Lacs
bengaluru
Work from Office
Get to Know the Team Grab Financials Lending business provides microcredit and loan products to our valued drivers and merchants within the Grab ecosystem. Over the past five years, this business has not only matured but also become a significant profit driver for Grab. Our team comprises experts in Fintech Lending, spanning across multiple teams and business verticals. Currently, our lending operations extend to six Southeast Asian countries: Singapore, Malaysia, Vietnam, Philippines, Indonesia, and Thailand, with a dedicated regional and country team structure. You will be reporting to Senior Engineering Manager. It is an Onsite role based in Bangalore. Get To Know The Role As an Engineering at Grab, you will play an important role where you will lead strategic programmes in product and technology development within the dynamic realm of lending. In this hybrid role, You will chart and lead the pursuit of the broader technical strategy, working with engineering, product managers and business owners. You will be a people manager, steering engineering while coaching junior team members. This is an exciting opportunity to shape the future of Lending at Grab, where your leadership will directly influence our trajectory in this critical area. The Critical Tasks You Will Perform You lead a team in collaboration with the product, business, and programme management team to be on top of your deliverables You will participate in technical and product review meetings Deliver high quality, maintainable and operationally excellent code You ensure the closure of all the assigned code review and design reviews You will work with SRE and DevOps team to set up hardware and microservices infrastructure Read more Skills you need What Essential Skills You Will Need Embody the 4H principles: Heart, Hunger, Honour, and Humility. 9+ years of experience in software development management, with a background in B2C products and services. Manage large-scale, high-availability web and mobile applications, including geo-distributed teams. Expertise in building high-volume internationalised web and app experiences, while developing and retaining diverse teams. Use data and metrics to balance feature development with time-to-market. Read more What we offer Read more Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges. What we stand for at Grab #LI-DNI Read more
Posted 2 weeks ago
10.0 - 17.0 years
35 - 40 Lacs
gurugram
Work from Office
What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for managing employees for Governance of complaint management across organization. Role Accountability Develop comprehensive Quality management framework for the team to drive accurate validations of complaints at the organization level Design "to be" SOP for complaints and ensure accurate/complete reporting of complaints for the business Ensure revalidation of complaints received across organization (Internal and External Complaints) as per the designed SOP for complaints Ensure calibration of complaints identified during revalidation with other functions Feedback sharing with the responsible functions for accurate validation Ensure MIS & Reporting of Revalidation Ensure creation of new complaint categories as per changing business requirement and review of existing complaint categories Ensure Complaint Registration Process is in accordance to the complaint management SOP Ensure accurate and timely Complaint resolution and monitoring of resolution Work with various functions for improvement of resolution accuracy Drive process changes for enhanced customer experience through complaint resolution Focus on reduction of Gross complaint volumes for the business Drive closure of ATR received from Board Appointed committee regarding complaints Ensure process documentation and compliance adherence Measures of Success Complaint resolution Rate Reduction in no. of complaints No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Understanding of credit card industry landscape Understanding of customer service processes Knowledge of regulatory framework Competencies critical to the role Detail Orientation Analytical Ability Process Orientation Market Awareness Qualification MBA in any discipline Preferred Industry FSI
Posted 2 weeks ago
2.0 - 7.0 years
2 - 4 Lacs
hyderabad
Work from Office
Role & responsibilities : Corporate Insurance Sales Candidate must be a graduate
Posted 2 weeks ago
4.0 - 9.0 years
5 - 10 Lacs
bengaluru
Hybrid
About Client Hiring for One of the Top most Prestigious Multinational Corporations!!! Job Title : Senior Process Analyst / Health care Qualification : Any Graduate Experience : 4 to 8 years Skills Required : Good communication skills Healthcare AR Calling Denial Management Provider Side RCM Physician Billing / Ambulance Billing / Hospital Billing - Medical billing Roles and Responsibilities : 1. Act as the primary point of contact for the branch (US onshore), providing comprehensive support. 2. Understand and implement US Health Insurance regulatory standards, guidelines, policies, and procedures. 3. Ensure end-to-end support of the policy lifecycle services. 4. Assume the role of Client Associate (~35 accounts) at the branch. 5 . Conduct end-to-end renewal activities as a US Health Insurance domain expert. 6. Coordinate with internal operations teams to complete renewal activities on time. 7. Handle queries effectively to minimize rework at the service center. 8. Identify risks and issues and navigate them to successful resolution. 9. Maintain strong time management and organizational skills. 10. Foster a positive relationship with onshore branch staff to enhance the overall customer experience. 11. Understand and complete renewal activities documentation, including Census, SBC, SPD, Carrier Proposals, Enrollment Materials, Contracts, Certificates, and Policies. Location : Mumbai / Bangalore CTC Range : Upto 10 LPA (lakh per annum) Notice period : Immediate to 30 days Shift Timings : US Shift Mode of Interview : Virtual Mode of Work : Hybrid -- Thanks & Regards, Darini HR Senior Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432405 | WhatsApp 9591269435 darini@blackwhite.in | www.blackwhite.in ************************PLEASE REFER YOUR FRIENDS***********************
Posted 2 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
ahmedabad
Work from Office
Location: Ahmedabad Profile: US Voice Process (AR Caller , Dental Billing , Medical Billing ) Shift: Night shift Salary for Freshers : 20,000 Experienced : Upto 31KCTC Benefits: 1 way Cab Working Days: 5 days
Posted 2 weeks ago
4.0 - 9.0 years
5 - 10 Lacs
mumbai, bengaluru
Hybrid
About Client Hiring for One of the Top most Prestigious Multinational Corporations!!! Job Title : Senior Process Analyst / Health care Qualification : Any Graduate Experience : 4 to 8 years Skills Required : Good communication skills Healthcare AR Calling Denial Management Provider Side RCM Physician Billing / Ambulance Billing / Hospital Billing - Medical billing Roles and Responsibilities : 1. Act as the primary point of contact for the branch (US onshore), providing comprehensive support. 2. Understand and implement US Health Insurance regulatory standards, guidelines, policies, and procedures. 3. Ensure end-to-end support of the policy lifecycle services. 4. Assume the role of Client Associate (~35 accounts) at the branch. 5 . Conduct end-to-end renewal activities as a US Health Insurance domain expert. 6. Coordinate with internal operations teams to complete renewal activities on time. 7. Handle queries effectively to minimize rework at the service center. 8. Identify risks and issues and navigate them to successful resolution. 9. Maintain strong time management and organizational skills. 10. Foster a positive relationship with onshore branch staff to enhance the overall customer experience. 11. Understand and complete renewal activities documentation, including Census, SBC, SPD, Carrier Proposals, Enrollment Materials, Contracts, Certificates, and Policies. Location : Mumbai / Bangalore CTC Range : Upto 10 LPA (lakh per annum) Notice period : Immediate to 30 days Shift Timings : US Shift Mode of Interview : Virtual Mode of Work : Hybrid -- Thanks & Regards, Chaitanya HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number:080-67432493 | Whatsapp : 8431371654 Chaitanya.d@blackwhite.in | www.blackwhite.in ************************PLEASE REFER YOUR FRIENDS***********************
Posted 2 weeks ago
3.0 - 6.0 years
3 - 4 Lacs
gurugram
Work from Office
JD Subject Matter Expert (Claims Handling) Job Location Gurgaon, sector 44 Work exp 3+ yrs (from medical/ travel insurance industry) Salary – 30k-35k per month Key Responsibilities: Serve as the go-to expert for operational processes, tools, and best practices within the organization. Analyze existing operations workflows and recommend improvements for increased efficiency, accuracy, and cost-effectiveness. Support process transitions, onboarding, and training by sharing domain knowledge with internal teams. Collaborate with business units to develop and maintain Standard Operating Procedures (SOPs). Ensure compliance with internal policies and regulatory requirements. Provide insights and recommendations based on data analysis and industry trends. Participate in quality audits and support corrective/preventive action planning. Support implementation of new tools or systems by offering operational insights. Train and mentor junior staff and support knowledge sharing across the team. Qualifications & Skills: Minimum 3–5 years of experience of Insurance sector / assistance Company ( Medical and Travel) Strong understanding of operational workflows• Excellent communication skills – both verbal and written. Proficient in call centre tools, CRM platforms, and Microsoft Office Suite.
Posted 2 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
ahmedabad
Work from Office
Location: Ahmedabad Profile: US Voice Process (AR Caller , Dental Billing , Medical Billing ) Shift: Night shift Salary for Freshers : 20,000 Experienced : Upto 40K(Relevant in RCM Process ) Benefits: 1 way Cab Working Days: 5 days
Posted 2 weeks ago
0.0 - 3.0 years
1 - 3 Lacs
chennai
Work from Office
Well Heals is a fast-growing, patient-centric physiotherapy and rehab clinic in Anna Nagar East. We are looking for a proactive Marketing & Outreach Specialist to lead our local outreach and referral partnerships with orthopedic doctors, neuro specialists, general practitioners, and hospitals in the area. You will be the face of the clinic to medical professionals and institutions, promoting our advanced therapy programs, ensuring relationship-building, and driving patient inflow through tie-ups and collaborations. Only male candidates are preferred Key Responsibilities: Build and maintain professional relationships with nearby clinics, hospitals, and referring doctors. Represent Well Heals in all external communications and outreach meetings. Educate healthcare providers about our clinics services, treatment outcomes, and patient benefits. Track all outreach activities and referrals through a structured reporting system. Coordinate with the internal team for seamless patient onboarding and follow-ups. Organize health camps, free screenings, and clinic tours when required. Share monthly performance updates and suggest marketing strategies for growth. Desired Candidate Profile: Bachelor's degree in Life Sciences, Healthcare, or Business (preferred) Proven experience as a Medical Representative , Healthcare Marketing Executive, or Hospital Liaison Strong communication and interpersonal skills (Tamil & English fluency required) Comfortable with local travel across the Anna Nagar +5 km region Energetic, self-motivated, and target-driven Ability to understand basic medical terms and explain physiotherapy services convincingly Only male candidates are preferred Benefits: Fixed salary + performance-based incentives Opportunity to grow within the healthcare marketing domain Work closely with experienced clinical professionals Structured career progression path into Business Development leadership roles
Posted 2 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
gandhinagar, ahmedabad, vadodara
Work from Office
English Fluency Required for Non Voice Chat Process, Candidate with fluent English from any industry or fresher can apply. Job Location - Work from Office at Ahmedabad, Night Cab For Query, call 8000044060, 9227202690 Perks and benefits Night Allowance, PF, Esic, 24 days paid leave
Posted 2 weeks ago
6.0 - 10.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
As a FLEXCUBE Technical Support lead, you will be responsible for managing and providing environment support for the FLEXCUBE non-production environment. With over 6 years of experience in the latest version of FLEXCUBE v 12.3 and above, as well as OBPM 14.5 and above, you will be expected to have expertise in FLEXCUBE database design. Your role will involve understanding and monitoring FLEXCUBE EOD batches, troubleshooting FLEXCUBE issues, and providing effective solutions. You will be designated at the Career Level IC3, where your key responsibilities will include managing and supporting the FLEXCUBE non-production environment, understanding and monitoring FLEXCUBE EOD batches, and troubleshooting FLEXCUBE issues to deliver optimal solutions. Additionally, you will provide application database support in complex situations, collaborate with Development teams for project work coordination, and lead troubleshooting during production. Your role will also involve ensuring that expected application performance levels are met by coordinating stability efforts with Development and the program team. You will work with other engineers to enhance technology and consistently apply best practices, collaborate cross-functionally with data engineers, business users, project managers, and other engineers to develop elegant solutions, and leverage existing products/functionality to promote reuse. At Oracle, a world leader in cloud solutions, we believe in using tomorrow's technology to address today's challenges. We have partnered with industry leaders across various sectors and have thrived for over 40 years by operating with integrity. We are committed to fostering an inclusive workforce that offers opportunities for all and encourages innovation through empowerment. We provide our employees with global career opportunities where work-life balance is prioritized. Competitive benefits based on parity and consistency, flexible medical, life insurance, and retirement options, as well as volunteer programs to give back to communities, are some of the ways we support our employees. We are dedicated to including individuals with disabilities at all stages of the employment process and strive to provide accessibility assistance or accommodation when needed. If you require any support, please reach out to us at accommodation-request_mb@oracle.com or call +1 888 404 2494 in the United States.,
Posted 2 weeks ago
5.0 - 10.0 years
6 - 8 Lacs
hyderabad, gurugram, bengaluru
Work from Office
Roles & Responsibilities : Manage the entire sales cycle from lead generation to deal closure. Present Jobizos value proposition, products, and services effectively to clients. Build and maintain relationships with key decision-makers and senior management. Conduct market research and generate new business opportunities. Take a lead role in field sales strategy and execution. Execute direct marketing campaigns via calls, emails, and web-based platforms. Conduct targeted outreach using available databases and research tools. Contribute to the strategic growth of the sales team and business development roadmap. Regular follow-ups and pipeline management to ensure timely conversions. Be client-centric, proactive, and focused on delivering measurable results. Required expertise: Minimum 5 years of experience in field sales or B2B business development (preferably in staffing, healthcare, or consultancy). Strong track record of achieving and exceeding sales targets. Must be motivated, target-driven, and capable of handling pressure. Assertive, disciplined, and able to lead from the front. Experience working in a startup or fast-paced environment is a plus. Excellent communication, negotiation, and presentation skills. Strong understanding of the domestic market and client acquisition strategies. Passionate about contributing to business growth and expansion. Immediate joiners only. What We Commit To You Competitive remuneration package in a rapidly-expanding growth stage global company An environment that respects diversity and inclusion Comprehensive medical insurance coverage The opportunity to travel and work around India with our Pan-India clients. If you think this role is aligned with your career, kindly share your updated CV on jobs@caliberhunt.in
Posted 2 weeks ago
2.0 - 5.0 years
8 - 13 Lacs
bengaluru
Work from Office
Software Development Manager Back to job search results Tesco India Bengaluru, Karnataka, India Full-Time Permanent Apply by 30-Sep-2025 About the role I play an active role in people management and technical leadership. I impact the teams I lead, the people I manage and the products I am responsible for, whilst having a direct impact upon the environment and continuous improvement within my domain. I am responsible for building and developing high performing teams. I take accountability for the environment that my teams operate within and the processes and standards that facilitate high quality software delivery. Ensuring the right product outcomes through the right technical strategy and trade-offs. I build capability by hiring, retaining, and developing the careers of our engineers, ensuring opportunities for growth and maintaining a level of challenge and motivation. I establish and sustain the environment for development to succeed. My primary focus is to hire, develop and retain our Software Development Engineers (SDEs). I lead and develop our SDEs through tailored plans, 1-2-1 meetings, coaching and mentoring whilst aligning opportunities to grow expertise alongside the goals of the wider team and business. I ensure SDEs are set up for success and provide course corrections when needed. I am responsible for building performing teams that consistently deliver quality software whilst balancing the demands of timeframes and needs. I ensure the right levels of processes, practices, and standards to build and operate products, aligned to the wider Technology strategy and standards. I drive continuous improvement across my teams and directorate, capturing the right data to affect our practices and delivery. I guide and empower my engineers to own technical decisions whilst understanding when guidance is needed. I play a major role in the process of releasing value to our customers. I am accountable for the products I work on and proactively identify risks, propose mitigations, and understand when to escalate or ask for help. I build balanced, empathetic relationships with my stakeholders and product teams, collaborating effectively to ensure the right outcomes are delivered. I am a great communicator. I play a key role in formulating the technical strategy and roadmap for my area to support the growth of our business objectives and maintaining our competitive advantage. I drive architecture, design, implementation, adoption, and re-usability of technology within my teams and the wider technology community, crafting a culture of innovation and technical excellence. What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles -simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for I play an active role in people management and technical leadership. I impact the teams I lead, the people I manage and the products I am responsible for, whilst having a direct impact upon the environment and continuous improvement within my domain. I am responsible for building and developing high performing teams. I take accountability for the environment that my teams operate within and the processes and standards that facilitate high quality software delivery. Ensuring the right product outcomes through the right technical strategy and trade-offs. I build capability by hiring, retaining, and developing the careers of our engineers, ensuring opportunities for growth and maintaining a level of challenge and motivation. I establish and sustain the environment for development to succeed. My primary focus is to hire, develop and retain our Software Development Engineers (SDEs). I lead and develop our SDEs through tailored plans, 1-2-1 meetings, coaching and mentoring whilst aligning opportunities to grow expertise alongside the goals of the wider team and business. I ensure SDEs are set up for success and provide course corrections when needed. I am responsible for building performing teams that consistently deliver quality software whilst balancing the demands of timeframes and needs. You will need Programming System Design Development Practise Infrastructure Software Security Operations and Maintenance Core Technology Development Lifecycle Product Methodologies Retail Technology Awareness Communication & Influencing Data Analytics & Insights Strategic Thinking & Problem Solving Finance & Procurement Curiosity & Learning Embracing and Enabling Change About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues Tesco Technology Today, our Technology team consists of over 5,000 experts spread across the UK, Poland, Hungary, the Czech Republic, and India. In India, our Technology division includes teams dedicated to Engineering, Product, Programme, Service Desk and Operations, Systems Engineering, Security & Capability, Data Science, and other roles. At Tesco, our retail platform comprises a wide array of capabilities, value propositions, and products, essential for crafting exceptional retail experiences for our customers and colleagues across all channels and markets. This platform encompasses all aspects of our operations from identifying and authenticating customers, managing products, pricing, promoting, enabling customers to discover products, facilitating payment, and ensuring delivery. By developing a comprehensive Retail Platform, we ensure that as customer touchpoints and devices evolve, we can consistently deliver seamless experiences. This adaptability allows us to respond flexibly without the need to overhaul our technology, thanks to the creation of capabilities we have built. Apply
Posted 2 weeks ago
1.0 - 4.0 years
11 - 15 Lacs
bengaluru
Work from Office
Sr Associate FP&A Back to job search results Tesco India Bengaluru, Karnataka, India Hybrid Full-Time Permanent Apply by 12-Sep-2025 About the role Delivers accurate standard reporting, ad-hoc information and analysis support in a timely manner to the right audience What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for - Following our Business Code of Conduct and always acting with integrity and due diligence - Understands business needs and in depth understanding of Tesco processes - Builds on Tesco processes and knowledge by applying CI tools and techniques - Responsible for completing tasks and transactions within agreed metrics - Solves problems by analyzing solution alternatives - Builds and circulates accurate reports as vital while understanding the impact and relevance of them - Understands the sources used to gather data for reports - Understands Policies and ensures that reports produced are aligned with them - Highlights inconsistencies in reports and suggests/seeks help to accurate discrepancies - Resolves queries raised by customers - Understands and incorporates feedback from partners - Should be able to understand and analyze the business impacts that the reports and deliverables are making. You will need Preferred good communication, logical thinking and analysis and a strong academic track record About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBSs focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation Apply
Posted 2 weeks ago
5.0 - 10.0 years
4 - 5 Lacs
mohali
Work from Office
We are seeking an experienced Microsoft Dynamics 365 CRM Developer to join our team. The ideal candidate will have hands-on experience with CRM modules and be proficient in customizations, integrations, and Power Platform tools. Key Responsibilities Good experience in Dynamics 365 sales, Customer Service or Field Service modules. Proficient with developing, deploying, customizing, and integrating Microsoft Dynamics 365 CRM Online. Proficiency in customizing and creating CRM entities. Design and implement solutions using Power Apps, Power Automate, and Power Portals. Proficient with developing, deploying, customizing, and integrating Microsoft Dynamics 365 CRM Online. Worked on the Migrations project such as (Salesforce CRM to D365 CRM) is plus Familiar with version control tool (such as git hub, azure devops) Requirements Experience with Power Platform tools Power Apps, Power Automate, and Power Portal. Excellent communication and problem-solving skills. Ability to communicate with the client and understand the requirements. Good to have knowledge on SSRS reports. Good to have knowledge in SQL Server. Maintain records of the conversations with the customer and analyze the data. Handling customer queries on Chat and E-mails. SourceMash Technologies is a leading solution provider for internet-based applications and product development since 2008. Be a part of our company that is facilitated by highly skilled professionals dedicated to providing total IT solutions under one roof. We offer remarkable services in the areas of Software Development, Quality Assurance, and Support. An employee welcome kit, like Custom Notepad, T-Shirt, Water Bottle etc. , is also included in employee welcome packages onboard. SourceMash Technologies offers the best employee health insurance benefit to their employees family members under the same policy. Annual leaves are paid at the payment rate in the working period before the leave, and no untaken leaves can be considered part of the mandatory notice periods. F-384, Sector 91 Phase 8-B, Industrial Area Mohali, Punjab 160055, India Tel: +91 9115 592606 159/37 Sermmit Tower Sukhumvit Soi 21, Suite 2301 Wattana, Bangkok 10110, Thailand Tel: +66 2180-6103 88 Queens Quay West RBC Waterpark, Suite# 2500 Toronto, Ontario M5J 0B8, Canada Tel: +1 888-991-7071 1441 Broadway Suite 6084 New York City, New York 10018, USA Block B, Bridge Tech Park, No. 134/1 & 134/2 Pattandur Agrahara,
Posted 2 weeks ago
4.0 - 9.0 years
4 - 5 Lacs
mohali
Work from Office
We are seeking an experienced Microsoft Dynamics 365 CRM Developer to join our team. The ideal candidate will have hands-on experience with CRM modules and be proficient in customizations, integrations, and Power Platform tools. Key Responsibilities Good experience in Dynamics 365 sales, Customer Service or Field Service modules. Proficient with developing, deploying, customizing, and integrating Microsoft Dynamics 365 CRM Online. Proficiency in customizing and creating CRM entities. Design and implement solutions using Power Apps, Power Automate, and Power Portals. Proficient with developing, deploying, customizing, and integrating Microsoft Dynamics 365 CRM Online. Requirements Experience with Power Platform tools Power Apps, Power Automate, and Power Portal. Excellent communication and problem-solving skills. Ability to communicate with the client and understand the requirements. Good to have knowledge on SSRS reports. Good to have knowledge in SQL Server. Maintain records of the conversations with the customer and analyze the data. Handling customer queries on Chat and E-mails. SourceMash Technologies is a leading solution provider for internet-based applications and product development since 2008. Be a part of our company that is facilitated by highly skilled professionals dedicated to providing total IT solutions under one roof. We offer remarkable services in the areas of Software Development, Quality Assurance, and Support. An employee welcome kit, like Custom Notepad, T-Shirt, Water Bottle etc. , is also included in employee welcome packages onboard. SourceMash Technologies offers the best employee health insurance benefit to their employees family members under the same policy. Annual leaves are paid at the payment rate in the working period before the leave, and no untaken leaves can be considered part of the mandatory notice periods. F-384, Sector 91 Phase 8-B, Industrial Area Mohali, Punjab 160055, India Tel: +91 9115 592606 159/37 Sermmit Tower Sukhumvit Soi 21, Suite 2301 Wattana, Bangkok 10110, Thailand Tel: +66 2180-6103 88 Queens Quay West RBC Waterpark, Suite# 2500 Toronto, Ontario M5J 0B8, Canada Tel: +1 888-991-7071 1441 Broadway Suite 6084 New York City, New York 10018, USA Block B, Bridge Tech Park, No. 134/1 & 134/2 Pattandur Agrahara,
Posted 2 weeks ago
12.0 - 17.0 years
13 - 15 Lacs
noida
Work from Office
About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for managing a team of 5-10 Area Training Managers (ATMs) and 70+ Trainers for ensuring seamless execution of all functional training to all Sales & Non Sales NFTEs and productivity of sales NFTE new joiners (M1-M3 Vintage) to be benchmarked as per standards set by the organization. Drive the training requirement of almost 6K +Sales NFTEs and drive new hire productivity of almost 1500+ NFTEs month on month through training interventions both on & off the field. Role Accountability Responsible for the training requirement of almost 6K +Sales NFTEs and drive new hire productivity of almost 1500+ NFTEs month on month through training interventions both on & off the field. Ensure productivity of sales NFTE new joiners (M1-M3 Vintage) as per standards set by the organization for the entire zone through a team of FTE s Area Training Managers and NFTE Trainers Manages a team of 5-10 Area Training Managers (ATMs) and 70+ Trainers Liaison with ext+B2ernal stakeholder Zonal Sales Manager / Circle Head & Regional Sales Manager (RSMs~18) Skilling of Area Training Managers on a quarterly basis New Product/process updates, soft skills team management, stakeholder management etc. , IT skills Excel, Powerpoint, Dashboard etc. , Conduct OJT s & mystery shopping of Area Training Managers on Training activities, process, documentation, trainers claim processing etc. Undertake a minimum 8 field visit audits per month across different ATM patches to track OJT impact, all feedback must be documented Ensure seamless execution of all NHO Batches in the mapped territory trainer mapping, delivery of training, Certification & handover of executives to sales Drive a minimum 2 Training impacted Business Initiatives in the FY, preferably green belt, or Lean projects with the internal Quality Team to improve the overall business performances Initiatives need to be defined, agreed with NTM & Training Lead same should be in consultation with sales stakeholders. Ensure the quality of NHO & Post NHO Refresher training through monitoring checks/ field visits to ensure the efficiency of training as per laid down SOP+B22 Connect with ZSM/RSM through extensive travel and have stakeholder connect through proper communication on training & business deliverables, share training updates/business initiatives and minute the meetings Publish monthly sales training dashboards in the format prescribed by the HO Ensure Quality of Training coverage & learning impact in non-Sales Functions, train the trainers on facilitation skills . Drive New hire productivity matrix of Customer Service Agents through assigned vendors Supervise and ensure that all trainers in the span conduct NHO efficiently without errors by following the facilitators guide. Ensure all mandatory & refresher trainings are well planned, executed with maximum attendance Trainer s Certification to be completed within 30 days of joining - 3 days by ATM followed by 2 days of certification by ZTM/RTM (either face to face or virtually) Measures of Success New hire productivity slope targets as per MOU TTT coverage Training coverage as per MOU Timely closure of mandatory guideline certifications Accuracy in attendance management on Mgurukul Timely & accurate MIS/business reporting Timely closure & roll-out of stakeholder dashboards No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Should have proven team management skills Should have experience and ability to manage a large stakeholder group Sales & training experience is must Competencies critical to the role High Impact Communication Planning & Organizing Stakeholder Management Influencing Skills Process Oriented Qualification Graduate/MBA in any discipline Preferred Industry BFSI / FCI / Any
Posted 2 weeks ago
5.0 - 10.0 years
25 - 30 Lacs
gurugram
Work from Office
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees. Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees. Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage the Key Asset Quality & Product Risk metrics for the Organization. Role Accountability Monitor Key Risk indicators and early warning triggers on Asset Quality and ensure ongoing portfolio monitoring to identify and flag-off any areas of concern on a timely basis, for corrective action. Review and monitor the performance and early delinquencies of the Portfolio at various cuts and recommend corrective Actions in consultation with Credit & Collections team. Review and monitor the performance of various SBI Card Products and flag-off any areas of concern on a timely basis, for corrective action. Ensure effective implementation of the New Product Introduction (NPI) Policy, with timely assessment of New Product Introduction proposals by the business team & put them up for NPI Committes review. Ensure periodic reviews of the existing products. Ensure the product performance from a Risk Metric performance standpoint is put up to managament. Ensure effective implementation of the Digital Payment Products and Services Policy in compliance to the Regulatory guidelines. Develop the Credit Risk policy encompassing Policy parameters and broad guidelines in line with overall Risk Appetite for Retail Pre-Acquisition, Corporate as well as Portfolio Management. Prepare Quarterly Investor reports & FAQs on Asset Quality for sharing during the investor / shareholder meetings. Represent the SBI Card Risk team in the regulator Investor meets in SBI Card office or virtually. Prepare the Quarterly & other regular updates on Asset Quality & Enterprise Risk for the Board & its Committees (RMCB & ACB). Participate in the monthly RMCB update on Asset Quality. Prepare the Plan / MoU for Credit cost for SBI Card, building in various parameters of Asset Quality from Acquisition & Collections standpoint as well as Macro-economic factors. Work with Credit Bureaus to benchmark SBI Card portfolio with Industry and identify segments of opportunity and risk. Organize the Portfolio Strategy Committee (PSC) reviews, giving an all-round view of the portfolio performance by various cuts & segments and recommend segments for appropriate action. Review & recommend Credit & Collections Policies and conduct the gap assessment of board approved policies / processes viz. a viz. Regulatory requirements Create benchmarks for segment level acquisitions and monitor monthly / weekly performance against these and flag off any deviations. Identify accounts & coordinate for periodic NPA & Write-off Pool sale-off to asset reconstruction companies. Measures of Success Key portfolio Asset Quality metrics of GCC, GNPA should be within the MoU / Plan. Early Delinquencies for segments should be within defined benchmarks. Key Risk Metrics for SBI Card Products. Credit and Collection policy updates in compliance with Regulation and approved in a timely manner. Highlighting open credit risks to risk committees on a timely basis Credit Risk KRIs should be updated and within thresholds are as per risk appetite Technical Skills / Experience / Certifications Experience in Underwriting, Credit Risk, Collections. Good understanding of Key drivers of Asset Quality, Cards Portfolio & Collection Metrics. Good data analysis skills, with ability to drive key insights & present the same effectively to come up with key actionable. Strong Communication & Interpersonal Skills with the ability to effectively communicate across all levels of an organization and outside company boundaries. Excellent team handling skills, team management and development Competencies critical to the role Experience in different aspect of Credit Risk Management covering lifecycle of Card - Acquisition, Portfolio and Collections In-depth understanding of the Asset Quality drivers, Credit & Collections metrics, ECL & Provisioning. Interpreting data for driving business intelligence. Ability to apply Risk Management techniques for risk identification, assessment, measurement, and the monitoring of exposures that may threaten the organization and come up with recommendation for result-oriented solutions. Qualification Post Graduation / MBA Preferred Industry Banking and Retail Lending
Posted 2 weeks ago
12.0 - 17.0 years
13 - 15 Lacs
gurugram
Work from Office
About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for managing a team of 5-10 Area Training Managers (ATMs) and 70+ Trainers for ensuring seamless execution of all functional training to all Sales & Non Sales NFTEs and productivity of sales NFTE new joiners (M1-M3 Vintage) to be benchmarked as per standards set by the organization. Drive the training requirement of almost 6K +Sales NFTEs and drive new hire productivity of almost 1500+ NFTEs month on month through training interventions both on & off the field. Role Accountability Responsible for the training requirement of almost 6K +Sales NFTEs and drive new hire productivity of almost 1500+ NFTEs month on month through training interventions both on & off the field. Ensure productivity of sales NFTE new joiners (M1-M3 Vintage) as per standards set by the organization for the entire zone through a team of FTE s Area Training Managers and NFTE Trainers Manages a team of 5-10 Area Training Managers (ATMs) and 70+ Trainers Liaison with ext+B2ernal stakeholder Zonal Sales Manager / Circle Head & Regional Sales Manager (RSMs~18) Skilling of Area Training Managers on a quarterly basis New Product/process updates, soft skills team management, stakeholder management etc. , IT skills Excel, Powerpoint, Dashboard etc. , Conduct OJT s & mystery shopping of Area Training Managers on Training activities, process, documentation, trainers claim processing etc. Undertake a minimum 8 field visit audits per month across different ATM patches to track OJT impact, all feedback must be documented Ensure seamless execution of all NHO Batches in the mapped territory trainer mapping, delivery of training, Certification & handover of executives to sales Drive a minimum 2 Training impacted Business Initiatives in the FY, preferably green belt, or Lean projects with the internal Quality Team to improve the overall business performances Initiatives need to be defined, agreed with NTM & Training Lead same should be in consultation with sales stakeholders. Ensure the quality of NHO & Post NHO Refresher training through monitoring checks/ field visits to ensure the efficiency of training as per laid down SOP+B22 Connect with ZSM/RSM through extensive travel and have stakeholder connect through proper communication on training & business deliverables, share training updates/business initiatives and minute the meetings Publish monthly sales training dashboards in the format prescribed by the HO Ensure Quality of Training coverage & learning impact in non-Sales Functions, train the trainers on facilitation skills . Drive New hire productivity matrix of Customer Service Agents through assigned vendors Supervise and ensure that all trainers in the span conduct NHO efficiently without errors by following the facilitators guide. Ensure all mandatory & refresher trainings are well planned, executed with maximum attendance Trainer s Certification to be completed within 30 days of joining - 3 days by ATM followed by 2 days of certification by ZTM/RTM (either face to face or virtually) Measures of Success New hire productivity slope targets as per MOU TTT coverage Training coverage as per MOU Timely closure of mandatory guideline certifications Accuracy in attendance management on Mgurukul Timely & accurate MIS/business reporting Timely closure & roll-out of stakeholder dashboards No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Should have proven team management skills Should have experience and ability to manage a large stakeholder group Sales & training experience is must Competencies critical to the role High Impact Communication Planning & Organizing Stakeholder Management Influencing Skills Process Oriented Qualification Graduate/MBA in any discipline Preferred Industry BFSI / FCI / Any
Posted 2 weeks ago
1.0 - 3.0 years
3 - 7 Lacs
gurugram
Work from Office
About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose To comprehensively review customer Fraud Disputes and Alerts for all types of Fraud scenarios, analyze customer & account behavior to understand fraud behavior & modus and initiate action for Merchant Recovery. Liaison with. Merchants, intra & inter-functional stakeholders for faster dispute resolution, Merchant Recovery, better fraud mitigation prevention & detection. Role Accountability Enhanced and Holistic Review of Fraud Disputes: Perform holistic review of fraud disputes & alerts by leveraging Bureau, Alternate sources of data including bureau, EPFO, online validation in public databases, internal & external databases to identify anomalies to identify identity take over, 1st-party / 3rd-party frauds, online frauds etc. Communicate & probe to understand the modus and block / unblock cards if required. Perform RCA to identify Process Lapses & Fraud Patterns. Report/flag-off fraud patterns & report the same to team leads/analytics team for preventive action. Coordinate with intra/inter-Functional stakeholders to address / rectify the Process Lapses & avoid further disputes. Ensure adherence to regulatory compliance on KYC and transaction monitoring Fraud awareness to customers to safeguard them against potential fraud threats Interact with merchants and Law Enforcement Agencies (LEAs) for transaction reversal cases and raising red alerts for ongoing frauds Handling escalations received from Banking Ombudsman, Internal Ombudsmen, Government, Senior Management, Other Functions and ensuring to timely action and response with complete accuracy. Allocation & coordination with Investigation Team for field validation of disputes. Keep track of actioned cases and coordinate with stakeholders for faster resolution of dispute. Responsible for preparing the Approval documents to be presented to Fraud Loss & Customer Compensation Approval Committee in the required format & closure of cases in system post approval. Process Excellence: Ensure Accuracy & TAT adherence in processing & closure of customer fraud disputes. Ensure adherence to process SOPs & customer contact policies Identify and suggest improvement areas for increased fraud mitigation, increased merchant reversals and share with team leads/process leads for evaluation & implementation Readiness of disputes in required format for Fraud Loss & Customer Compensation Committee approval. Measures of Success Productivity (No. of dispute SRs reviewed & processed in a day) as per MOU Fraud Dispute review and decisioning Accuracy Fraud trends highlighted and process improvement opportunities suggested Readiness of disputes in required format for Fraud Loss & Customer Compensation Committee approval. Process Adherence as per MOU Technical Skills / Experience / Certifications Subject Matter Champion on Fraud Management, Application Sourcing and Transaction Processing systems and KPI Deep knowledge of fraud management, application sourcing and transaction processing systems and KPI Experience of documenting case facts Competencies critical to the role Analytical Ability and Problem Solving Decisiveness Listening skills Probing skills Process Orientation Qualification Graduate in any discipline from a reputed and recognized institute / University. Preferred Industry Banking / Financial Services /Consulting/Fraud Strategy/Ecommerce
Posted 2 weeks ago
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