2608 Medical Insurance Jobs - Page 11

You are a highly motivated and experienced Corporate Insurance Relationship Manager who will join our team and play a critical role in driving the growth of our SME business. Your responsibilities will include collaborating with the Lead generation team, working on existing clients to provide them with the best solutions, creating Request For Quotes for SME Insurance Products, conducting needs analysis, and providing expert guidance to potential Corporate clients. You will also be responsible for creating rapport with Insurers to secure the best rates for clients, building and maintaining strong client relationships, identifying upselling opportunities, and resolving customer queries. To be successful in this role, you should have a minimum of 2 years of experience as an Insurance Relationship Manager, with a proven track record of meeting or exceeding sales targets. You must possess excellent English language skills, both written and verbal, and have comprehensive knowledge of SME insurance products. Strong negotiation and persuasive skills, a customer-centric approach, and a results-oriented mindset are essential. Freshers looking to build a career in insurance are also welcome to apply. The job is based in Mumbai and is a full-time position with a salary ranging from 4L to 6L. Benefits include cell phone reimbursement and commuter assistance. If you are a self-motivated individual with Licentiate in Insurance and relevant certifications or licenses in insurance, we encourage you to apply for this exciting opportunity.,

Generative AI (Minimum Requirements): Strong understanding of LLMs, agent architectures, generative pipelines. Proven experience in delivering AI solutions in enterprise setting. Hands-on with backend engineering: Python/Node.js, &REST APIs. Familiar with prompt engineering, model fine-tuning, and retrieval-augmented generation (RAG) Excellent communication skills with business and technical stakeholders Hands-on experience with LangGraph or similar AI agent frameworks Proficiency with LlamaIndex, LangChain, or equivalent data processing libraries Experience with vector databases (Pinecone, Weaviate, Chroma, etc.) Working knowledge of multiple LLMs and their APIs (OpenAI GPT, Gemini, Claude) Experience with LLM observability tools (LangSmith, Weights & Biases, etc.) Experience developing RAG (Retrieval-Augmented Generation) chatbots Experience with coding agents and code generation systems Traditional AI/ML: Strong foundation in clustering, regression, classification, and forecasting Proficiency with scikit-learn, PyTorch, TensorFlow Experience with statistical analysis and experimental design Knowledge of feature engineering and data preprocessing techniques Understanding of multimodal AI. Good to Have: Experience onAWS Bedrock/SageMaker Fine-tuning experience with LLMs, rerankers, or embedding models Self-hosting and deployment of open-source LLMs Experience with BERT, transformer architectures, or computer vision models (YOLO) MLOps experience with MLflow, Weights & Biases, or TensorBoard AWS Cloud platform certifications Fine-tuning tools: LoRA, QLoRA, PEFT Experience in building LLM BI solutions (natural language to SQL) 5. Nice to have requirements to the candidate Prior experience working on projects with a lot of PII data or working in Financial Services industry is a "Plus". Experience with multimodal AI systems combining text, image, and speech Familiarity with AI Ethics, Safety , and Responsible AI Frameworks Contributions to open-source AI projects or community involvement Qualifications Traditional AI/ML: Strong foundation in clustering, regression, classification, and forecasting Proficiency with scikit-learn, PyTorch, TensorFlow Experience with statistical analysis and experimental design Knowledge of feature engineering and data preprocessing techniques Understanding of multimodal AI. Would be a plus Good to Have: Experience onAWS Bedrock/SageMaker Fine-tuning experience with LLMs, rerankers, or embedding models Self-hosting and deployment of open-source LLMs Experience with BERT, transformer architectures, or computer vision models (YOLO) MLOps experience with MLflow, Weights & Biases, or TensorBoard AWS Cloud platform certifications Fine-tuning tools: LoRA, QLoRA, PEFT Experience in building LLM BI solutions (natural language to SQL) We offer Opportunity to work on bleeding-edge projects Work with a highly motivated and dedicated team Competitive salary Flexible schedule Benefits package - medical insurance, sports Corporate social events Professional development opportunities Well-equipped office

Product managers at TESCO Technology are passionate about solving problems. They take accountability for complex and company strategic products, and are empowered to drive the product strategy, the roadmap and the outcomes. Driven by curiosity and innovation, coupled with strong partnership with Business, Engineering and Data Science teams, our product managers create value for our Customers and Colleagues globally. Order management Technology area Tesco s Order Fulfilment is a critical and strategic differentiator for Tesco in the market. Order Fulfilment technology enables Tesco s Online and In-store teams to plan and execute the omni-channel customer promise. Tesco s Order Fulfilment platform gives businesses visibility into current and future orders, place the perfect order, and collaborate with customers and colleagues. You will be responsible for s a Product Manager, you will be reporting into a Lead Product Manager. Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the Product Manager s role, key responsibilities and measures: Have complete ownership of a complex API or engineering platform component involving multiple internal/external stakeholders and drive the Product strategy and execution for that Product. Formulate the vision, strategy, and roadmap for the Product you own and work with stakeholders across teams to align the strategic priorities, dependencies and roadmap. Responsible for identifying the key measures of success (OKRs) and the resulting performance/adoption of the product(s). Leverage your domain knowledge in the area of omni-channel retail and order management to assess new opportunities (gathering ideas, research, carrying out analysis, refining and prioritising new requirements). Plan and co-ordinate significant product efforts that have dependencies on multiple products and delivery teams. Create and maintain a prioritised product backlog for the components you own and write user stories. Groom the backlog with the team and ensure a healthy backlog for your area of ownership. Steer sprint / release planning sessions in conjunction with engineering counterparts to effectively deliver maximum business value with the least effort. Identify and drive improvements in the performance, and service levels are measured to ensure quality, reliability, and security. Lead discovery work around minimum viable products (MVP) for any new feature, collaborating with delivery teams and internal / external stakeholders to prototype and validating MVPs. Help the team in breaking down complex pieces of work and create epics and stories to break down large programmes into smaller, deliverable chunks of value that can be delivered faster. Identify and remove impediments faced by the team by working with your Head of Product and other stakeholders and proactively flag any risks or delays in your commitments. Be accountable for the performance / adoption of the Products and work towards increasing the customer base. This role will best suit an individual who enjoys working as part of a team, is well organised and pragmatic, a lateral thinker with an inquisitive mind and motivated to make change things for the better and, most importantly, puts our customers first. You will need Skills and Experience The ideal candidate will be someone who has an in-depth understanding of Order Management & Fulfilment in addition to being data savvy. The candidate should be able to comfortably analyse and derive insights from large amounts of data. In particular, the candidate should have prior experience in building or implementing Order Management solutions for grocery retailers. You ll need to have demonstrated experience of: Articulating a complex product strategy in terms of consumer and business value. Experience and understanding of agile methodologies, ceremonies and an appreciation and understanding of technology Experience in defining user stories, backlog grooming, sprint planning and estimation Thinking at a conceptual level across a number of platforms (web, mobile, tablets, store apps). Excellent verbal and written communication skills - you must be able to articulate complex concepts to a diverse audience. Experience managing work completed from external agencies to ensure the highest standards are met. The ability to influence without authority. Having proven success in working on unstructured problems, defining hypothesis, creating MVPs, running experiments and analyzing results to drive data-driven decisions. Product management best practice and methodologies and strong technical acumen. Technical competence to influence and understand the solution context and approach and aid engineering in estimating the complexity of work being requested. Understanding the impact tech debt is causing, and the value tech upgrades can bring in, and can hold objective conversations with your technology counterparts to prioritize it during any sprint. Prioritizing and decision-making skills, demonstrating experience of having made good decisions / judgements around business priorities and resource allocation. Prior Experience of working as a product manager in Retail - especially in Order Management for Grocery. Familiarity working with multi-cultural, geographically distributed teams Personal Flexibility, ability to plan and organise, responsiveness, creativity, self-starter. Able to build solid working relationships with peers and senior leadership. Ability to demonstrate strong written, verbal communication and presentation skills to all levels of seniority and disciplines within the organization. The successful candidate will have a tenacious can-do, will-do mentality. Qualifications Product Manager with experience in Order Management and E-commerce / Retail.

About this role: Join our dynamic Global Conference Technology Team, where we are committed to delivering exceptional mobile and web experiences for our attendees worldwide. We leverage cutting- edge technologies to support and maintain platforms that enable seamless remote conferences, ensuring the highest quality experience by minimizing incidents and maximizing reliability. What you ll do: Develop, maintain, and enhance web applications using Angular, SQL and . NET (C#). Implement strategies to reduce incidents and improve system reliability and user experience. Collaborate with cross- functional teams to ensure seamless integration and operation of conference platforms. Communicate effectively with team members and stakeholders to resolve technical issues and provide updates. Responsible for training the Client Success team on the new features and functionalities built by the Innovation teams. Stay updated with the latest industry trends and technologies to continuously improve platform performance and user experience. What you will need: 4 to 6 years of experience as a Full Stack Engineer with expertise in Angular, . NET and SQL technologies. Must have: Strong knowledge and experience of Cloud technologies AWS preferred Excellent diagnostic and problem- solving skills with a proactive approach to identifying and mitigating issues. Strong communication skills, with the ability to convey technical concepts to both technical and non- technical audiences. Ability to work effectively in a remote, global team environment and adapt to rotating shifts. Experience with incident management tools such as ServiceNow and processes is a plus. Passion for delivering high- quality products and a commitment to continuous improvement. What you will get: Competitive salary, generous paid time off policy and more! India: Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) Collaborative, team- oriented culture that embraces diversity Professional development and unlimited growth opportunities

Job Title : Sr. Customer Executive International Voice Process (US Healthcare) Shift : Night Shift (5:30 PM 3:00 AM) | 5 Days Working | 2 Week Offs Salary : Up to 32,000 Take Home | 35,500 CTC (4.26 LPA) Key Responsibilities Handle inbound & outbound calls with US customers on medical insurance queries. Provide accurate resolutions and deliver excellent customer service. Ensure compliance with company & US healthcare guidelines. Meet quality and productivity benchmarks consistently. Eligibility Qualification: 10+2 / Graduate. Experience: Minimum 1 year in International Voice Process (mandatory). Excellent English communication skills (verbal & written). Strong problem-solving & customer-first approach. Flexible to work in night shifts. Relieving letter from previous employer is mandatory. Perks & Benefits Salary up to 32,000 take home. OT allowance for extended hours. Transport Facility: Female: Home drop (within 30 km). Male: Nodal point drop (within 30 km). Growth opportunities in US Healthcare domain. Interview Process Round 1: Test (Voice, Comprehension, Transcription). Round 2: Manager Interview. MODE OF INTERVIEW : VIRTUAL If intrested Drop your CV on 9100207034

Lead Technical Consultant Bengaluru, Karnataka, India Apply now Share Company Overview At Zuora, we do Modern Business . We re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team & Role We are looking for a Lead Technical Consultant to join our India team in our Bangalore hub (with 3 days per week based in the office). The Lead Technical Consultant will work with solution architects and customers to help them get the as per their designed requirement and turn the requirement into technical flows with an optimal solution. As a Lead Technical Consultant (TC), you will draw on your technical, problem solving skills to help customers successfully manage and adopt Zuora products. Your technical experience, attitude and aptitude will play a critical part in your deliverables . As a Lead TC, you will regularly engage with your solution architects , technical architects , including executives of large enterprises and a cross-functional and geographically dispersed team. A successful Lead TC utilizes their technical skills, communication skills and ability to understand requirements to effectively convert business needs into best possible solutions. A Zuora Lead TC works closely with our SA s, TA s, SDM s, Customers and Product Engineers, responsible for delivering the solution agreed and defined by SA s. For this role you ll be based in Bangalore with 3 days per week in the office. WHAT YOU LL ACHIEVE Work directly with Zuora Product Engineers on customer use cases and feedback Understand Zuora product and subscriptions business Understand and Implement data/object models Understand process flows and architecture diagrams. Widen scope while talking to diversified teams across regions Develop and customize on top of OOTB available features and functionalities Provide your customers expertise on their business needs underlying Zuora product, Zuora APIs and integration best practices. Document technical Solutions, checklists and runbooks with the customer for sign-off. Provide guidance and Implement best practices to turn customers requirement into technical solutions Help customers with their UATs and production deployments. Handover the solution to support team to ensure customer gets the continued support after going live Get opportunity to work on workflows, HTML templates, Data Migration, Zuora CPQ, Zuora 360, Salesforce Supports the customer with regularly scheduled calls to answer functional and technical questions. Work with great consultants and gain from their experiences and knowledge WHAT YOU LL NEED TO BE SUCCESSFUL At least 7 years of technical experience At least 5 years of experience in consulting roles within a professional services organization Bachelor s of Science in Computer Science or in Business preferred. Code experience such as Java, Java script, Python, Salesforce APEX, SQL, PLSQL or another programming language Object oriented framework experience. Ability to review API documentation and use APIs to implement the solution and troubleshoot API integrations. Ability to understand the requirements clearly and implement them to have smooth customer experience . Understand the Zuora product. Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional customer results in a rapid paced implementation environment. Experience managing tasks on multiple projects simultaneously. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly it s exciting. Our people, whom we refer to as ZEOs are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we re making what s next possible for our customers, community and the world. As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical insurance Generous, flexible time off Paid holidays, wellness days and company wide end of year break 6 months fully paid parental leave Learning & Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location & Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For this role you ll be based in Bangalore with 3 days per week in the office. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com. Apply now Let s do this. You re unique and we re on a journey so let s embark on a unique journey together. We encourage you to apply to all roles that utilize your skills and ignite the passion within you. No matter where you re located, or which team you work on, you ll be part of a group of people working together to build a better world: The World Subscribed. Go ahead and apply! Internal Job Opportunities Are you a current ZEO looking to take on new challengesIf so, check out our internal job openings on our internal job board .

Position Title: Data Analyst - Lead WFM - BF - 8726-31422-4 - JR165052 Job Family: RDA > Talent Insights/Workforce Mgmt Shift: Job Description: Job Title WFM Lead Membership Requirement Type Full-Time Employee Job Location Bangalore Requirement Level Team Lead Hiring Manager Manager - BPM Primary Skill Data Analyst Business Membership Skill Category Generic ABOUT ELEVANCE HEALTH Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states. A regular in Fortune 500 list, Elevance Health ranked 20 in 2022. Gail Boudreaux , President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 4th rank on this list. ABOUT CARELON Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system. Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers. Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective and efficient. OUR MISSION & VALUES Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More. Our Values: Leadership | Community | Integrity | Agility | Diversity JOB POSITION Responsible for leading a team of WFM and Macro Developers. The incumbent will report to Assistant Manager/Manager and will work closely with leaders as well as various other stakeholders to help drive the strategic and organizational growth goals of the organization. The incumbent must possess in-depth knowledge of the US Health Care business and should have prior experience in managing a Team of 18 associates. JOB RESPONSIBILITY WFM Lead Membership will be responsible for the following: Drive continuous process improvements by coordinating with various internal and external stakeholders and deliver as per timelines. Maintain process related WFM and End to End dashboards. Ensure Team WFM Productivity levels are improved by enhancing various automations within reports. Ensure to maintain centralized repository for: Inventory Management, Business Ops Support, TAT & Ageing Reports and Key KPI. Responsible for maintaining the Membership P&L and SOT files to create yearly budget and forecast for various LOB s. Provide accurate Analysis and Forecasting strategically (12 24 months ahead) and tactically (16 - 26 weeks ahead) through historical data and trends. Produce documented analysis and reporting on performance for decision making on a weekly/monthly basis. Will assist in the training, coaching, and evaluate performance of associates QUALIFICATION Bachelor s or Master s degree EXPERIENCE Must have good communication skills, good working knowledge of Excel, VBA, SQL, Power BI and preferably Tableau along with other Windows based programs (Word, PowerPoint, etc.), and have the ability to organize/analyze data in a structured manner. 8+ years in Workforce Management with 2-7 years of lead experience preferred. Excellent analytical, reporting and presentation skills (Microsoft Tools). SKILLS AND COMPETENCIES Good understanding of all business metrics, their calculations. Project Management experience required. Stakeholder management. Demonstrate successful execution of macros & automations Inclusive Flexible to work in night shifts/Work from the office Inclusive THE CARELON PROMISE Aligning with our brand belief of limitless minds are our biggest asset , we offer a world of limitless opportunities to our associates. It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate. This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging. LIFE @ CARELON Extensive focus on learning and development An inspiring culture built on innovation, creativity, and freedom. Holistic well-being Comprehensive range of rewards and recognitions Competitive health and medical insurance coverage Best-in-class amenities and workspaces Policies designed with associates at the center. EQUAL OPPORTUNITY EMPLOYER Carelon is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Reasonable Accommodation Our inclusive culture empowers Carelon to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work. If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form. Disclaimer: Offered designation titles differ* Job Type: Full time

About the company: Orange Health is India s leading on-demand diagnostics brand for urban Indian consumers, enabling convenience, reliability, and overall better healthcare outcomes. Launched in Jan 2021, Orange Health now covers the top metros of India, and is now the highest-rated diagnostic brand in the country with incredible customer love! With a team of 1000+ people across the company, Orange Health Labs is also among the best places to work. The founders Dhruv Gupta and Tarun Bhambra and the leadership team have deep experience in healthcare, large-scale businesses, and fast-growing startups. Our vision is supported by some of the world s leading investors like Accel, General Catalyst, Y Combinator, Bertelsmann and other marquee names. Roles and Responsibilities: Develop and execute strategic account plans to achieve revenue and profitability targets. Manage and grow relationships with key national clients, ensuring customer satisfaction and long-term partnerships. Identify new business opportunities and expand existing accounts through cross- selling and up- selling. Collaborate with internal teams (sales, marketing, operations, and finance) to align on account strategies and deliver exceptional service. Negotiate contracts, pricing, and terms with key clients while ensuring profitability. Monitor market trends, competitor activities, and customer needs to adapt strategies accordingly. Skills we are looking for: Bachelors degree in Business, Sales, Marketing, or a related field (MBA preferred). 4+ years of experience in national account management, key account management, or sales leadership. Proven track record of managing large accounts and driving revenue growth. Strong negotiation, communication, and relationship management skills. Experience working in [industry- specific experience, e.g., FMCG, retail, technology, healthcare, etc.]. Ability to analyze data and market trends to make informed business decisions. Compensation and Benefits: Competitive Salary + Esops We provide Biannual- based increments based on company performance. We offer comprehensive medical insurance worth 5 lakhs for both our employees and their dependents. Our company culture is considered one of the best in the industry. Youll get to work with smart, inclusive, meritocratic team & leaders. Our People NPS is >90% and Glassdoor rating is also in the top 10% of companies.

About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Assistant Manager/Manager - BO and Legal Escalation RBI: Regulatory Complaints Management Handling Regulatory Complaints Regulatory CMS Portal Management Advisory and BO Relationship Management Sachet Complaint Resolution Legal/ SBI Bank/ Top management Complaints Resolution Manage TAT burst and pricing Reports Role Accountability RBI : Regulatory Complaints Management Provide detailed root cause analysis and present the complete case details to Honorable office for favorable closure of complaints Managing RBI CMS portal -Allocation and resolution of the cases Wing to Wing closure of complaints with the cardholders and attain letter of satisfaction in bank s favor Identify department error and get the ratification along with action Check scope of Improvement and initiate Process change with stakeholders in order to mitigate the error percentage Raise heads up to Business for critical complaints Ensure zero advisory and monetary loss / compensation to Business and ensure 100 % quality Legal Complaints Resolution/SBI Bank Escalations Provide detailed RCA, share synopsis and provide assistance / documents for complaints that are presented to Honorable Court Assist the team with factual details of the complaints for Legal Proceedings along with transactional documentation for cyber cell queries Resolution of all the complaints/escalations received from SBI Bank and Top Management Channel. Ensure above mentioned escalations are closed within TAT with 100% quality with customer close looping. Mitigate TAT burst data and Manage Pricing Reports Tracking of all TAT burst reports and attend ICU meetings for timely closure of data including CCRP Systematic closure and validation of all pricing requests raised by the team members Defect identification and scope of improvement for all requests / CCRP complaints Training to be initiated to share the recent Business changes and process trainings across all locations Measures of Success >98% Quality Advisory Representation NIL Award No Repeat No Appeal 100% Productivity Positive BO Feedback on response submission P97-15 Days Technical Skills / Experience / Certifications NA Competencies critical to the role Excellent, professional phone and communication skills interpersonal, verbal, and written with the goal of influencing outcomes. Excellent stakeholder management Indept process and policy knowledge Good presentation skill Strong organizat Qualification Graduate / Post Graduate from a reputed institute with 3-5 years of experience in credit card industry Proficient in use of Microsoft Office including Outlook, Excel, and Word Preferred Industry Customer Services - Credit Card

This role involves developing robust data pipelines, implementing scalable data architectures, and establishing data governance frameworks to support data-driven decision making across the organization. Essential functions Design and implement efficient, scalable data pipelines Optimize data storage and retrieval processes Ensure data quality and consistency across systems Collaborate with cross-functional teams to understand data requirements Implement data security and compliance measures Qualifications 8-10 years of experience in data engineering or related field Expert knowledge of SQL Mid-level knowledge of Python (expert preferred) Experience with cloud platforms, particularly Google Cloud Strong understanding of data modeling and warehouse concepts Experience with ETL pipeline design and implementation Experience with big data technologies (Hadoop, Spark) Would be a plus Knowledge of data governance and security practices Experience with real-time data processing Familiarity with BI tools and reporting platforms Strong background in performance optimization and tuning Advanced debugging and troubleshooting skills We offer Opportunity to work on bleeding-edge projects Work with a highly motivated and dedicated team Competitive salary Flexible schedule Benefits package - medical insurance, sports Corporate social events Professional development opportunities Well-equipped office

Experience: 7-12 Years Notice period: Immediate Details on Tech Stack React.js TypeScript Google Cloud Platform RESTful APIs Git/GitHub CI/CD tools Essential functions Develop and maintain front-end applications using React.js Build robust and scalable back-end services using Java/Spring and Google Cloud Platform Implement responsive design and ensure cross-browser compatibility Write clean, maintainable, and efficient code Collaborate with UI/UX designers, developers and QA engineers Participate in code reviews and contribute to technical discussions Troubleshoot and debug applications Qualifications 5+ years of experience in full-stack development Strong proficiency in React.js/Next and TypeScript Experience with Java and Spring Boot framework Solid understanding of REST and GraphQL APIs and microservices architecture Proven experience writing Unit and Integration tests to ensure quality Experience with version control systems (Git) Experience configuring CI/CD pipelines Strong problem-solving and analytical skills Would be a plus Experience with Google Cloud Platform Experience with containerization (Docker, Kubernetes) Experience with testing frameworks (Jest, JUnit) We offer Opportunity to work on bleeding-edge projects Work with a highly motivated and dedicated team Competitive salary Flexible schedule Benefits package - medical insurance, sports Corporate social events Professional development opportunities Well-equipped office

Job_Description":" About The Company: iLink Digital is a Global Software Solution Provider and Systems Integrator, delivers next-generation technology solutions to help clients solve complex business challenges, improve organizational effectiveness, increase business productivity, realize sustainable enterprise value and transform your business inside-out. iLink integrates software systems and develops custom applications, components, and frameworks on the latest platforms for IT departments, commercial accounts, application services providers (ASP) and independent software vendors (ISV). iLink solutions are used in a broad range of industries and functions, including healthcare, telecom, government, oil and gas, education, and life sciences. iLinkexpertise includes Cloud Computing & Application Modernization, Data Management & Analytics, Enterprise Mobility, Portal, collaboration & Social Employee Engagement, Embedded Systems and User Experience design etc. What makes iLinks offerings unique is the fact that we use pre-created frameworks, designed to accelerate software development and implementation of business processes for our clients. iLink has over 60 frameworks (solution accelerators), both industry-specific and horizontal, that can be easily customized and enhanced to meet your current business challenges. Requirements Core Java & Versions Strong proficiency in Java SE 11 (32-bit) with readiness to work on migration to Java 17 (64-bit) Solid understanding of Java language features, concurrency, collections, Swing, SWT and exception handling 2 years of experience in XCode Persistence & Database Experience using JDBC for database access Proficiency in Hibernate ORM for data persistence Strong knowledge of SQL with SQL Server and Oracle databases Desktop Application Development Proven experience developing and maintaining client-server desktop applications in Java Benefits Competitive salaries Medical Insurance Employee Referral Bonuses Performance Based Bonuses Flexible Work Options & Fun Culture Robust Learning & Development Programs In-House Technology Training ","

Job_Description":" About The Company: iLink Digital is a Global Software Solution Provider and Systems Integrator, delivers next-generation technology solutions to help clients solve complex business challenges, improve organizational effectiveness, increase business productivity, realize sustainable enterprise value and transform your business inside-out. iLink integrates software systems and develops custom applications, components, and frameworks on the latest platforms for IT departments, commercial accounts, application services providers (ASP) and independent software vendors (ISV). iLink solutions are used in a broad range of industries and functions, including healthcare, telecom, government, oil and gas, education, and life sciences. iLinkexpertise includes Cloud Computing & Application Modernization, Data Management & Analytics, Enterprise Mobility, Portal, collaboration & Social Employee Engagement, Embedded Systems and User Experience design etc. What makes iLinks offerings unique is the fact that we use pre-created frameworks, designed to accelerate software development and implementation of business processes for our clients. iLink has over 60 frameworks (solution accelerators), both industry-specific and horizontal, that can be easily customized and enhanced to meet your current business challenges. Requirements We are seeking a seasoned Senior Developer with extensive experience in Azure cloud architecture to join our team. The ideal candidate will have a deep understanding of Azure services, microservices architecture, and DevOps practices. Youll be responsible for architecting, developing, and optimizing cloud-native applications, ensuring scalability, reliability, and security in the cloud environment. This role requires both leading development and the ability to make high-level design decisions. Key Responsibilities: Cloud Architecture & Development Design and implement cloud solutions using Azure services like Azure Kubernetes Service (AKS), Azure Functions, Cosmos DB, and more. Create high-availability, scalable, and cost-effective architectural solutions in Azure. Develop cloud-native applications and leverage microservices architecture for modular and flexible deployments. Application Development Write clean, scalable, and maintainable code in C#, .NET, Angular/React or other relevant languages. Lead and participate in code reviews, ensuring best practices and quality standards. Collaborate closely with DevOps and other development teams to ensure smooth and secure deployments. DevOps & CI/CD Collaborate with the DevOps team to set up CI/CD pipelines for automated deployments. Optimize deployment strategies using Azure DevOps, and implement infrastructure as code (IaC) with tools like ARM Templates, Terraform, or Bicep. Monitor application performance, identify bottlenecks, and implement optimizations for efficient operations. Solution Design & Technical Leadership Develop solution design documents, architecture diagrams, and technical specifications. Act as a technical advisor, providing guidance on best practices, design patterns, and emerging Azure technologies. Mentor junior developers and promote knowledge-sharing within the team. Security & Compliance Implement security best practices in Azure, including identity management, role-based access control (RBAC), and network security groups. Ensure solutions are compliant with data protection regulations and internal security policies. Qualifications: Bacheloror Masterdegree in Computer Science, Engineering, or related field. 8+ years of experience in software development, with at least 3 years in Azure cloud architecture. Proficiency in Azure cloud services such as Azure App Services, Azure Functions, AKS, Azure DevOps, Cosmos DB, Azure Storage, etc. Strong understanding of microservices architecture, RESTful APIs, and serverless computing. Hands-on experience with Angular/React with .NET Core, C#, NodeJS or other relevant programming languages. Experience with DevOps practices and CI/CD tools, especially Azure DevOps. Familiarity with IaC tools like ARM, Terraform, or Bicep. Strong knowledge of cloud security practices, networking, and performance optimization. Excellent problem-solving skills and the ability to work effectively both independently and in a team. Benefits Competitive salaries Medical Insurance Employee Referral Bonuses Performance Based Bonuses Flexible Work Options & Fun Culture Robust Learning & Development Programs In-House Technology Training ","

About the company: Orange Health is India s leading on-demand diagnostics brand for urban Indian consumers, enabling convenience, reliability, and overall better healthcare outcomes. Launched in Jan 2021, Orange Health now covers the top metros of India, and is now the highest-rated diagnostic brand in the country with incredible customer love! With a team of 1000+ people across the company, Orange Health Labs is also among the best places to work. The founders Dhruv Gupta and Tarun Bhambra and the leadership team have deep experience in healthcare, large-scale businesses, and fast-growing startups. Our vision is supported by some of the world s leading investors like Accel, General Catalyst, Y Combinator, Bertelsmann and other marquee names. Roles and Responsibilities: Develop and execute strategic account plans to achieve revenue and profitability targets. Manage and grow relationships with key national clients, ensuring customer satisfaction and long-term partnerships. Identify new business opportunities and expand existing accounts through cross- selling and up- selling. Collaborate with internal teams (sales, marketing, operations, and finance) to align on account strategies and deliver exceptional service. Negotiate contracts, pricing, and terms with key clients while ensuring profitability. Monitor market trends, competitor activities, and customer needs to adapt strategies accordingly. Skills we are looking for: Bachelors degree in Business, Sales, Marketing, or a related field (MBA preferred). 4+ years of experience in national account management, key account management, or sales leadership. Proven track record of managing large accounts and driving revenue growth. Strong negotiation, communication, and relationship management skills. Experience working in [industry- specific experience, e.g., FMCG, retail, technology, healthcare, etc.]. Ability to analyze data and market trends to make informed business decisions. Compensation and Benefits: Competitive Salary + Esops We provide Biannual- based increments based on company performance. We offer comprehensive medical insurance worth 5 lakhs for both our employees and their dependents. Our company culture is considered one of the best in the industry. Youll get to work with smart, inclusive, meritocratic team & leaders. Our People NPS is >90% and Glassdoor rating is also in the top 10% of companies.

SUMMARY Job Title: Customer Support Associate (Chat) Location: DLF2, Rajarhat, Kolkata Work Mode: Work from Office Shift: Rotational 24/7 shifts (5 days working, 2 rotational week offs) Salary: Up to 4.2 LPA (based on experience and last drawn CTC) NOTE:Only Kolkata candidates can apply. Freshers not eligible. Company Overview: Our client is a leading multinational telecommunications company headquartered in London. It is the UK’s largest provider of fixed-line, broadband, and mobile services, and also offers subscription TV and IT services globally. Requirements Minimum 1 year of experience in an international BPO (chat/email process) Strong command over English both written and verbal Knowledge of customer service principles and practices Basic technical knowledge is a plus Flexible to work in 24/7 rotational shifts Educational Qualification: Undergraduates, Graduates, and Postgraduates are eligible to apply Benefits Both side Cab + Incentives + Shift Allowances + High medical insurance coverage benefits Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

Taking care of statutory compliance like ESIC, PF, PT, Mediclaims and Legal Area etc. Conduction the joining formalities of the Associates at different client venues such as completing documentation process like filling ESIC forms, PF forms, Med claims etc. Maintenance of various register under compliance Act. Generating ESIC TIC. Handling the queries of the Employee pertaining to the compliance grievances. Generating UAN no. , PF ECR, PF challan, ESIC ECR & ESIC challan. Submitting the monthly and Annual Return of LWF & Professional Tax. Processing employee s PF withdrawal and transfer form. Handling all the area of compliances in PF, ESIC, Professional Tax, LWF. Taking care registration of CLRA, Shop Establishment, Professional Tax & LWF. Handling Audit documentation. Submitting the monthly and Annual Return of CLRA return, Bonus return & Maternity return. Handling Employees Medical insurance. Maintenance of various register under different Act and ESI cards. Preparing compliance reports. Compliance/maintenance of systems/procedures in respect of training activities as per ISO Procedure Handling the queries of the Employee pertaining to the ESI, PF Preparing Wage Sheet, PF & ESIC. ECR. Preparation of Monthly PF, ESIC Challan & Return, Allotment of PF No. and Ensuring Deposit of PF and Submitting the monthly and Annual Return on time, distribution of PF slip.

Provide Technical leadership to MEA Inside sales team Provide advanced Applications Engineering, Technical and Pricing Support to Inside Sales and Outside Sales teams and Customers, focusing mainly on critical and severe service applications, competitor displacement and troubleshooting. Serve as an internal source of expertise to mentor, train, and develop Inside sales engineers, and provide input into the development of new technologies and tools that will grow the Severe Service business. Develop & Implement Minimum Initial Bid (MIB) strategies and guidelines for MEA requirements Support in trouble shooting and finding solutions to customer problems, working across departments to provide technical solutions and able to support Site Walks. Engage directly with customers to provide tailored support, training on severe service applications and technology, and give insight for project specifications. Work collaboratively with Global Severe service and Industry Sales teams and Product Engineers and develop severe service penetration programs and drive growth initiatives. Develop & Implement Technical differentiation guidelines Engage with Global Engineering team in Quarterly review meetings Engage with engineering, marketing, and research groups to provide insight and input into technology development, documentation, and testing. Serve as a primary internal contact for severe service technical expertise in global sales pursuits. Responsible for handling project execution for identified KOB1&2 projects. Process RFQs, prepare and manage Fisher quotations on time to customers. Provide guidance to Inside sales team in optimizing the quote technically and commercially on KOB1&2 projects to minimize the project cost and identify post order change orders to increase profit margin on projects. Identify existing and future / potential product gaps for based on MEA requirements via global industry segment to drive new product development from the product BU in USA. Manage regular portfolio and product gap reviews as well as strategic long-term product roadmaps in conjunction with the FCV MEA business. Provide support to LBPs / End users for Product modifications & Product capabilities through preparing success stories / identifying industry wise application QBR s. Collaborate with Sales team and support Customers/End users in MEA. Follow up customers on regular basis for status of the quote submitted & purchase order. Follow up internal team & factory for on-time delivery of the product and services. Perform Technical, Applications and Fisher solutions presentations to customers. Work with consultants, customers and end users to get Fisher products and solutions pre-specified / pre-selected. Work with customers and end users to update and modify their engineering standards and specifications to gain preference for Fisher. Prepare and present regular quote reports for sales team to follow up. Provide forecasts for RFQs. To arrange all Fisher technical documentation and literature for customers. Support and work with Sales Team to meet the Sales budget for MEA. Provide support to LBPs / End users for Product modifications & Product capabilities through preparing success stories / identifying industry wise application QBR s. Co-ordinate with Project Management / Order Entry / Customer Order Fulfillment (COF) team to provide clean orders to Factories. and over of orders with supporting documents and attend kick off meetings if required. Provide training to LBP/Rep/Customer engineers on Control Valve Engineering including sizing, selection and pricing using Fisher FIRST 2, product range and how to prepare smart quote - good/better/best strategy and other tools / resources like Fishweb, COF etc. Work closely with other Emerson Business Units for MAC / MIV project quotes. Ensure Emerson Ethics and Trade compliance procedures are strictly followed with all business transactions. Keep up to date with developments in products, industries, and market trends. Fulfill any other reasonable duties as required including Outside Sales.

1. Project Execution and Management (70%) Ensure timely rollout and implementation of projects as per detailed implementation plans (DIPs). Collaborate with program lead, coordinators, and internal teams for smooth execution. Conduct regular field visits (100% of time) to monitor progress and ensure goals are met. Incorporate innovative approaches to improve program outcomes. Address operational challenges in coordination with Program Lead. Foster community involvement and ownership of project activities. Align program interventions with community aspirations for long-term sustainability. Maintain transparency and accountability in all project-related activities. 2. Partnership Development and Advocacy (30%) Build and maintain relationships with stakeholders across community, ward, and district levels, including government, private sector, NGOs, and academia. Increase program and organizational visibility among government and external stakeholders. Identify opportunities to align partner activities with project objectives. Represent Plastics For Change at meetings, committees, and advocacy forums. Support district- and state-level advocacy efforts to influence systemic change. Collaborate with the technical team to design and implement advocacy strategies. 3. General Responsibilities Ensure adherence to Plastics For Change s SOPs, values, and data privacy policies. Collaborate effectively with cross-functional teams and external partners. Take initiative in problem-solving and continuously improve program delivery. Qualifications & Experience Graduate in Social Work, Rural Development, Rural Management, Social Sciences, or any relevant field (NGO experience preferred). Minimum 1+ years experience in program implementation within the social sector. Strong understanding of social and environmental concepts. Fluency in English, Tamil, and Hindi

- Following our Business Code of Conduct and always acting with integrity and due diligence - Deep expertise in a particular process or discipline. Guides team to strengthen quality controls - First line team supervisory responsibility on process coaching, on the job training, coordinating and communicating - Manage relationships with multiple stakeholders, manage escalations within process - Solves complex operational problems, Should provide reflective insights to analyze business performance - Helps to build the content of report so as to add value and meet decision making needs - Is the go to person for the cataloging and rationalisation of reports to meet stakeholder requirements - Understands & utilizes best practice tools and techniques to source & deal with relevant data for reporting - Ensures sustainability in the team through up to date documentation and back up plans in place for all deliverable - Identifies opportunity for automation and simplification of reports and delivers it through self or with help of experts - Ensure knowledge sharing/ best practices are implemented within the process to enable collective learning - Should be able to understand and analyze business impacts that the reports and deliverables are making. - Being Responsible for Team performance and progress, feedback constructively to the manager for IGPED. - Driving CI culture, implementing CI projects and innovation for withing the team - Represent Talent Acquisition in all forums/ seminars pertaining to process, compliance and audit

Act as first point of contact for any desktop/access related technology issues reported via Service Desk (Service Desk role only) Act as first point of contact in 24/7 operations centre for responding to systems alerts generated via monitoring tools (Operations role only) Able to accurately capture all information required for investigation and diagnose technology issues Prioritise issues based on impact and urgency, transfer or escalate where required Highlight wide impact issues and coordinate with relevant teams to facilitate resolution within SLA Collaborate with colleagues, peers, senior systems analysts and managers to resolve/escalate incidents/problems Identify similarities, patterns of repetitive tickets and flag it to Senior Systems Analyst to get a solution/workaround Work with colleagues to provide resolution in an effective, empathic and timely manner Customer focussed, demonstrates empathy, even when under pressure with clear and concise communications Keep up to date with technology and use this knowledge to improve resolution times Self-motivated, team player & adaptable to new technology Possesses knowledge of relevant SLA s and their implications for support Identify, recommend process improvements where relevant Seek to pass on knowledge to others and manage time efficiently

Job Summary: If you are an Engineer looking for an opportunity to grow on a global platform, Emerson has an exciting opportunity for you in our Project Management Organization! Be a member of Centre of Excellence (CoE) Customer Care team and own the responsibility of post order documentation for project orders by collaborating with various factories globally to meet the committed due dates as agreed in the EDDI (Emerson Document Deliverable Index) by collecting project documents, reviewing, ensuring proper storage, easy retrieval, maintain database, track revisions and ensure compliance with organizational procedures and industry standards. In this Role, Your Responsibilities Will Be: Document Engineer should take the ownership of project documentation from the project awarded stage till final submission. Document Engineer should be active in project Kick-off meeting to understand the project documentation requirements of the customer. Document Engineer should work closely with all stake holders (Factories, PM, IPM, Engineering, Quality and Customer) and take lead for the on-time submission of all documents and document approvals in line with agreed EDDI (Emerson Document Delivery Index). Maintain detailed status of documents in EDDI/VDRL. (Vendor Document Register List) Ensure documents are submitted and received on time, as well as correctly stored in Emerson s document repository/ Doc Pro software. / Document Management System (DMS) / PLM ( Windchill ) Review plant issued technical files before submission to customer to ensure they are in line with the project scope of supply requirements. Prepare cover pages for documents & manage the transmittal of documents between Emerson and customers. Review customer comments shared on documents and prepare comment resolution sheet to cater the comments and responses, discuss with factory or Project Manager for the commented documents, in line with the requirement of project scope of supply. Comment Resolution Sheet should be submitted along with the documents that are revised and resubmitted to customer for approvals. Continuous follow-up with customer and internal resources to expedite submission of documents that need to be submitted or approved. Upload documents to customers through their Document Management portals or send via email. Provide project document status report to customer & project managers. Prepare & submit Manufacturing Record Book (MRB) / Final data book in accordance with the approved MRB Index. Work closely with customer until final approvals of the MRB to claim milestone payment of project documentation as specified in the purchase order. Who You Are: You take action quickly and critically in constantly fast paced and unexpected situations. You are an active learner who uses both success and failure as learning opportunities. You build partnerships and collaborative work to meet the target objectives set by the team. For This Role, You Will Need: Good assertive communication skills to deal with global customers (strong written & verbal communication in English language is mandatory) Proficiency in MS Office Tools (i. e. Word, Excel, PowerPoint, Outlook, Access) Ability to priortize and multitask. Strong organizational and detail orientation skills, tech-savvy. Ability to comprehend technical details/technical literacy. Demonstrated teamwork or ability to work in a team environment. Should be an assertive character. Must be able to manage complex situations under pressure. Preferred Qualifications that Set You Apart: Degree in Engineering or any other Degree with relevant experience. Our Culture & Commitment to You . .

Get to Know the Team Were a forward-looking team thats actively shaping the future of transportation and technology policy in Southeast Asia. From educating policymakers on the positive impact that Grab makes to designing one-of-a-kind initiatives with governments, were constantly finding ways to deliver win-win solutions to challenges that our local communities face. Get to Know the Role You will represent the Grab Public Affairs team in your area, overseeing public affairs activities, maintaining a stable business environment, and managing relationships with regional public stakeholders. You will help ensure smooth operations with minimal disruptions and secure support from local government entities. You will be reporting to Public Affairs Manager, East Indonesia. You will be onsite and based in Bali. The Critical Tasks You Will Perform Be a credible & trusted representative for Public Affairs in the designated area. Build and maintain strong relationships with key regional stakeholders, including government, transportation bureau, police key officers and etc. Collaborate with government partners to set clear objectives and deliver impactful results. Design, prioritize, and monitor public affairs initiatives at the regional level. Advocate for policies that support business OKRs, including growth and profitability. Localize national programs into effective hyperlocal initiatives and work closely with local internal stakeholders such as Partner Engagement to manage driver-partner relations, address issues and wider PA team to align on corporate objectives. Read more Skills you need What Essential Skills You Will Need Bachelors degree in Public Relations, Communications, Political Science, or a related field 3 5 years of experience in public affairs, government relations, or a similar role, with proven experience working with government or on government projects. Extensive network with government entities, local authorities, military, police, and key stakeholders in the designated area (min. 2 years) . Building trusted partnerships with the ability to initiate, manage, and grow stakeholder connections. Ability to converse in English and Bahasa Indonesia, with strong social presence and ability to handle media and crisis communication. Analytical and policy advocacy skills , with stakeholder mapping, solution development, and actionable recommendations while thriving in fast-paced environments. Strong understanding of Indonesian government structures and local cultures in the Bali and Nusa Tenggara regions; willingness to travel as needed. Read more What we offer Read more Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges. Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For At Grab We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. Read more

Sr. Business Development Executive (Upwork) Why work with us Partnerships with Industry Leaders: We are a Google and Microsoft partner, staffed by certified professionals. Global Presence: As a multinational corporation, we have clients and employees across the globe. Structured Environment: We follow CMMI Level-5 compliant processes to ensure quality and efficiency. Timely Salaries: We have consistently paid salaries on time since our inception. Job Stability: Despite market fluctuations, we have not had to lay off employees. Work-Life Balance: Enjoy weekends off on the 2nd and last Saturday of every month, with no night shifts. Our employees are 100% satisfied, thanks to a culture of trust and growth opportunities. Eco-Friendly Workplace: We promote health and well-being with special anti-radiation and energy removal features in our offices. We prioritize the job security of all our employees. We celebrate all festivals with enthusiasm and joy. Yearly Appraisals: Exceptional performers can receive over 100% increments during appraisals. We recognize and reward top performers on a monthly basis for their outstanding contributions. We provide Accidental and Medical Insurance to our employees. Who are we looking for Designation : Business Development Executive (Upwork) Experience Range : 3+ years What is the work Actively source, bid, and close high-value IT projects consistently on the Upwork platform. Optimize Upwork profiles, service offerings, proposals, and bidding strategies to enhance visibility and client engagement. Engage with clients through proactive and professional communication, converting leads into long-term business relationships. Collaborate closely with delivery, pre-sales, and marketing teams to ensure smooth client onboarding and project execution. Monitor Upwork marketplace dynamics, trends, competitor strategies, and adjust business development tactics accordingly. Provide detailed performance analytics, tracking success rates, deal size, conversion rates, and revenue growth from the Upwork channel. What skills and experience are we looking for 3+ years of targeted experience securing high-value IT outsourcing projects exclusively through Upwork. Demonstrable track record of winning enterprise-level deals, securing repeat business, and expanding revenue streams through Upwork. Exceptional proposal writing, negotiation, and client relationship management skills. Deep knowledge of Upwork s platform dynamics, bidding algorithms, and compliance standards. Existing Upwork client relationships with a history of successful project completions. Comprehensive understanding of IT outsourcing service models, pricing strategies, and project delivery requirements. Strong proficiency with CRM systems and the Microsoft Office suite.

About Us What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deterioration in portfolio health indicators/frauds and raise timely alarms on critical incidents as per the compliance guidelines Ensure all guidelines mentioned in the SVCL are adhered to and that process hygiene is maintained at aligned agencies Ensure 100% data security using secured data transfer modes and data purging as per policy Ensure all customer complaints received are closed within time frame Conduct thorough due diligence while onboarding/offboarding/renewing a vendor and all necessary formalities are completed prior to allocating Ensure agencies raise invoices timely Monitor NFTE ACR CAPE as per the collection strategy Measures of Success Portfolio Coverage Resolution Rate Normalization/Roll back Rate Settlement waiver rate Absolute Recovery Rupee collected NFTE CAPE DRA certification of NFTEs Absolute Customer Complaints Absolute audit observations Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes. Competencies critical to the role Analytical Ability Stakeholder Management Problem Solving Result Orientation Process Orientation Qualification Post-Graduate / Graduate in any discipline Preferred Industry FSI

Your Role Delivery of business improvement initiatives supporting the business strategy. Accountable for the definition of the functional requirements of supporting IT systems, in a manner enabling technical definition and development by both internal and external developers. Configure system changes and document changes performed, adhering to the change procedures. Thoroughly unit test and integration test new development work to the standard required for promotion to production. Manage system changes through to the Production environment following IM methodology, ensuring a quality delivered solution. Maintain the integrity of the ECC Service processes and ensure support issues are resolved in line with the defined global process. Work closely with the business and contribute to business forums and be involved in global projects as required What you can expect from us Have multiple interactions with different stakeholders internally and externally A culture known for respectful interaction, ethical behavior and integrity where sustainability matters Potential to see your ideas realized and to make an impact on technically interesting projects New challenges and new things to learn every day Plenty of opportunities to grow and develop Global job opportunities, as part of the Atlas Copco Group To Succeed, you will need - Graduate, with at least 5 years experience in a Service organisation. Experience in the implementation/development of ECC PM (Plant Maintenance) & CS (Customer Service) modules with good understanding of related modules (SD, MM, FI ). Good user level knowledge of SAP Plant Maintenance and Service Management, ideally gained within a similar industry. System configuration experience / Technical delivery skills are fundamental Familiar with transaction involved in Service processes, with good user level and configuration knowledge for the Service roles in ECC: Return / Repair Orders, Service Orders, Service Contracts, and Notifications. Understanding of business process flows for Service Contracts, In-House Repairs, and Field Service operations. Familiar with master data involved in Service Processes: Materials, Equipment s, Service products, Service determination, Task list, BOM, Warranty Experience in Service Subcontracting process preferred but not essential. Knowledge of ABAP programming & HANA platform preferred but not essential. Strong interpersonal skills are a necessity. Specifically, must be an excellent team player forming strong working relationships within the IT function and the business community, have excellent listening and oral communication skills, be persuasive and assertive, be plausible and effective when dealing with senior managers. The ability to understand business requirements and translate these into viable solutions within the SAP Solution Footprint (Blueprinting, writing of functional specifications, testing). Fluent in English Other skills and knowledge Analytical approach to problem solving, Methodical and logical mindset, Good communication skills, quick learner. Good team working skills, able to work with offshore team. Be able to multitask on a variety of pieces of work/projects In return, what we offer you The Atlas Copco Group serves customers through innovative compressors, vacuum solutions, generators, pumps, power tools and assembly systems. We are a global and diverse Group of many strong brands and around 34 000 employees representing different cultures in more than 180 countries. We have a wide range of positions so whatever your interests or area of expertise, we offer interesting challenges and the opportunity to grow. Passionate people create exceptional things. We believe in challenging the status quo, always looking for a better way. Our leading edge technology enables us to innovate for a sustainable future. We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere. Work-Life Balance: Policies that support a healthy balance between work and personal life. Career Growth Opportunities: Pathways for advancement and career development within the company. Company Culture: A positive and supportive work environment that aligns with your values. Paid Time Off (PTO): Vacation days, sick leave, and holidays. Hybrid work arrangement: 3 days in office Health Insurance: Coverage for medical insurance for employee, spouse and kids Competitive package: Competitive pay package Start a journey towards something greater At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our caring culture and leading-edge technology enable us to innovate for a sustainable future. With us you become part of a global community of passionate people making a tangible impact on people s lives. We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins Join us at the Home of Industrial Ideas.