Manager – Replenishment Planning

About Shalina Healthcare:

Shalina Healthcare is one of the largest pharmaceutical companies in sub-Saharan Africa. For the last 40 years we have made it our mission to provide quality medicines to those who need it the most. We manufacture and distribute branded prescription and over-the-counter pharmaceutical and consumer products, across a broad range of therapeutic groups, including anti-malarial, antibiotics, anti-inflammatory, and nutrition. We have a track record few can match and our brands are among the most trusted in Africa.

We are proud of our history and have big ambitions for the future. Our vision for 2030 is to be the health champion of Sub-Saharan Africa. To achieve this, we are looking for the right people to join us and create a lasting impact not just within our company but on the communities we serve.

Everyone in our company has a crucial role to play, and we are looking for people who identify with our Core Values and are as passionate about our Mission as we are.

The Global Supply Organization is a multi-continental Function that comprises of the entire Value Chain from product conceptualization to delivery to the commercial front. Within the Global Supply Organization are included, Research & Development, Project Management, Manufacturing, Quality, Supply Chain Management and Logistics.

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What you become a part of:

We are seeking a data-driven supply chain professional to manage pharmacy replenishment norms and distribution planning for our network of company-owned pharmacies in Africa. Based in India, this role will be responsible for designing replenishment frameworks, setting stocking norms, analyzing demand/sales data, and monitoring compliance by the in-country distribution teams.

The role is central to ensuring product availability, minimizing expiries, and driving supply chain efficiency in our retail pharmacy network.

What to expect:

Replenishment Norms & Frameworks

• Define and continuously refine stocking norms, safety stock levels, and replenishment cycles for each pharmacy based on sales velocity and product criticality.
• Develop and maintain guidelines for assortment management and seasonal demand variations.

Data Analytics & Insights

• Analyze pharmacy sales, consumption, and stock movement data to create replenishment models and forecast requirements.
• Track KPIs such as stock-outs, fill rates, inventory turns, and expiries across the pharmacy network.
• Provide actionable insights to country supply chain and operations teams to improve availability and reduce waste.

Performance Monitoring & Governance

• Monitor adherence of local distribution teams to defined replenishment norms.
• Highlight exceptions (stock-outs, excess stock, expiries) and initiate corrective action with in-country stakeholders.
• Drive standardization of replenishment processes across geographies.

Collaboration & Business Partnering

• Work closely with Demand Planning, Sales Operations, Finance, and Quality teams to align replenishment strategies with business objectives.
• Support country supply chain managers with data-driven decision-making and performance dashboards.
• Act as the central supply chain “control tower” for last-mile pharmacy replenishment.

Essential qualifications, experience, and skills:

• Graduate / Post-graduate in Supply Chain, Operations, Data Analytics, or related field. MBA preferred.
• 4–5 years of experience in supply chain planning, retail replenishment, or distribution analytics, preferably in pharma retail, healthcare distribution, or FMCG retail.
• Strong skills in data analysis, forecasting, and inventory modeling.
• Proficiency in ERP systems and advanced Excel/Power BI (SQL/Python/R a plus).
• Understanding of pharma retail compliance (expiry, batch management, FEFO) is desirable.

Key Skills

• Analytical and structured problem-solving.
• Strong data modeling and dashboarding ability.
• Business acumen in balancing availability with working capital.
• Ability to influence stakeholders remotely across geographies.
• Discipline in process design and governance.

Success Measures / KPIs

• Accuracy of replenishment norms and models.
• Stock availability at pharmacies (% fill rate, stock-out rate).
• Inventory turnover vs. expiry losses.
• Adherence to replenishment norms by country operations teams.
• Improvement in forecasting accuracy and working capital efficiency.

Work Environment:

• This position is based in an office environment with occasional travel to manufacturing sites, suppliers, and other company locations as required.
• The role may require extended hours during peak periods or in response to urgent supply chain issues.