Job
Description
Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do? AB InBev GCC was incorporated in 2014 as a strategic partner for Anheuser-Busch InBev. The center leverages the power of data and analytics to drive growth for critical business functions such as operations, finance, people, and technology. The teams are transforming Operations through Tech and Analytics. Do You Dream Big? We Need You. Job Title: Manager - OTC Location: Bangalore Reporting to: Sr Manager 1. Purpose of the role The OTC Ops Insights Manager plays a crucial role in overseeing the OTC Process flow. This individual and their team deliver strategic and actionable insights regarding the efficiency and condition of OTC processes, along with identifying and driving opportunities for business and process enhancements in OTC operations. These contributions are vital for advancing business KPIs and enhancing compliance standards. Key tasks & accountabilities Supports strategic and actionable oversight and health-check of KPIs and processes: Analyzes key performance indicators (KPIs) to identify trends, outliers, and areas for improvement. Provides insights into process health and efficiency to support strategic decision-making. Collaborates with stakeholders to develop action plans based on findings to optimize processes. Defines operational 1 year plan with other key stakeholders as Sales Finance Business partner & Operations Finance Leads. Leads the team of Subject Matter Experts: Provides guidance, mentorship, and leadership to a team of subject matter experts (SMEs) specializing in various aspects of the OTC process. Fosters a collaborative and innovative team culture to drive continuous improvement and excellence. Process quality and compliance reviews: Conducts regular reviews of OTC processes to assess quality and compliance with regulatory requirements and internal policies. Identifies areas of non-compliance and develops remediation plans to address gaps. Implements monitoring mechanisms to sustain process quality and compliance over time. Develops Risk and Control framework and ensures visibility: Designs and implements a robust risk and control framework tailored to the OTC process. Ensures transparency and visibility into risks and controls across the OTC lifecycle. Collaborates with internal audit and compliance teams to address control gaps and mitigate risks effectively. Leads internal audits on the OTC process. Supports knowledge retention and trainings: Facilitates knowledge-sharing sessions and documentation efforts to retain institutional knowledge within the team. Develops and delivers training programs to enhance the skills and capabilities of team members and stakeholders. Establishes a learning culture that encourages continuous development and growth. Proposing functional process improvement plans and business opportunities based on insights: Identifies opportunities for process optimization and efficiency gains through data analysis and benchmarking. Formulates actionable improvement plans to drive Core Working Capital Collaborates with cross-functional teams to implement process enhancements and capitalize on business opportunities. Driving improvement of OTC End-to-End KPIs (Touchless / Cycle Time) Identifies key opportunities for improvements. Collaborates with senior relevant stakeholders to align transformation efforts with strategic objectives and organizational priorities. Drives the change via his/her team. Communicates insights and findings on a monthly basis to senior management and stakeholders through presentations, reports, and dashboards. Qualifications, Experience, Skills Education And Experience University Degree – Master Degree in Business Studies or Finance Professional training or certificate in a relevant business field, internal or external audit General understanding of Business Administration and Data Science Working knowledge of business and finance experience Understanding of Credit management, Risk Analysis, Control, and Customer relationship management Strong background in risk & control (risk manager, internal auditor, external auditor…), Sales and credit management processes Good understanding of IFRS and internal control standards Experience in data science is an advantage. Functional Competencies Understanding of both finance and commercial processes as well as risk and compliance principles Excellent interpersonal skills, ability to impact and influence and make win-win partnerships with internal and external stakeholders Quick learner with strong analytical skills. Has the ability to tackle complex issues and drive improvements by coordinating multiple departments inside and outside the company Stress resistant has the ability to work on own initiative and prioritize workload effectively. Managerial Ability to hold stakeholders accountable for operational deliverables and compliance standards Strong leadership skills and team management Ability to exercise indirect management Able to prioritize tasks and flexible to re-prioritize upon the requirement Able to standardize processes and influence stakeholders Ability to implement best practices. Technical Competencies Excellent Excel, Word, and PowerPoint skills. Proficient user of SAP Financial and Commercial modules. Power BI & Python and other data analytics tools. And above all of this, an undying love for beer! We dream big to create future with more cheers. Show more Show less
