Manager - Logistics

Job Description

Designation: Manager – Logistics Location: Andheri East, Mumbai, Maharashtra Employment Type: Full-time We are seeking a highly motivated Manager - Logistics to oversee and optimize our B2C Logistics division to support the efficient and effective transportation and delivery of goods to our customers. Key Responsibilities: • You will be managing aspects of output in your area: Controlling performance, metrics, process improvements & People management. • Monitor and analyse delivery performance & Closure on Open shipments. • Coordinate all aspects of B2C logistics day-to-day operations including transportation planning, route optimization, carrier management, and delivery scheduling • Reconciliation of Open Shipments. • Maintain and develop KPIs and SLAs. • Report and escalate issues to management as necessary and in a timely manner, Both Internal & External • Contribute to process improvements and cost optimization initiatives. • Evaluate gaps in the process & report Tech driven approach changes. • Develop and maintain strong communication processes to ensure smooth and efficient flow of accurate information across external customers (logistics partners) and internal customers (Finance, Technology, Fulfilment Centres, customer Service). • Lead and motivate a team of logistics coordinators, providing guidance, training, and support to ensure efficient workflow and adherence to company policies and procedures. • Ability to pull data from numerous databases (using Excel /or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Qualifications: • 5-6+ years of operations leadership experience in a similar fast-paced process driven distribution/logistics environment. • Master’s degree in Logistics, Supply Chain Management, or Business Administration. Engineering background. • Experience with lean management principles and continuous improvement methodologies (e.g., Six Sigma). • Expertise in working with 3PL logistics partners and managing last-mile delivery networks. • Strong data analysis skills - Ability to produce, interpret and draw conclusions from data • Good computer literacy: Excel, word warehouse management systems and other relevant technologies. • Sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position. • Business case decision-making, complex problem-solving capabilities and attention to detail. • Excellent leadership & communication skills with the ability to communicate and influence effectively at all levels. • Team player who can facilitate successful project work, operating to deadlines Show more Show less