Company Overview Foxdale is a D2C skincare brand funded by Matrix Venture Capitalists, Kose Corporation and Kae Capital. Our products are created with a deep understanding of Indian women, their skincare needs and products they wish existed.Foxtale has become one of India's efficacious product brands with premiere lab trials across the globe. In the coming years our vision is to onboard innovative products that go beyond topical solutions and focus on improving skin health. We are seeking a proactive and strategic Assistant Manager – Influencer Marketing to elevate and expand our influencer partnerships within the skincare and beauty industry. In this role, you will be instrumental in shaping our influencer strategy, fostering authentic relationships, and driving brand awareness, engagement, and conversions through innovative, insight-led campaigns. You’ll collaborate closely with influencers, agencies, internal teams, and external partners to ensure smooth campaign execution and deliver high-impact results. Key Responsibilities Strategic Planning & Campaign Execution Identify and onboard influencers, content creators, and brand ambassadors who align with the brand’s voice, values, and target audienceDevelop and execute end-to-end influencer marketing strategies that align with overall brand goals and marketing objectives.Design campaign frameworks and collaboration structures that drive storytelling, product visibility, and consumer engagement across platforms.Oversee product seeding programs, ensuring strategic placement and timely delivery of new launches to influencers. Relationship management Nurture strong, long-lasting relationships with influencers and creators to drive sustained loyalty and authentic brand advocacy.Lead negotiations on campaign deliverables, partnerships, and compensation to maximize value and ensure alignment with brand priorities.Serve as the central point of contact for influencers, agencies, and internal teams to streamline communication and ensure flawless campaign execution. Campaign analysis & Performance metricsTrack, evaluate, and interpret campaign performance using KPIs such as reach, engagement, conversion rates, and return on investment.Deliver insightful post-campaign reports to identify wins, uncover growth opportunities, and shape future strategies.Evolve influencer rosters and campaign tactics based on performance learnings and audience feedback to maximize impact Market Intelligence & Trend SpottingProactively monitor shifts in the influencer landscape, emerging platforms, and creator trends to stay ahead of the curve.Perform competitive and market research to identify whitespace opportunities and inform collaboration strategies.Analyze evolving consumer behaviors and industry movements to ensure influencer efforts remain relevant and forward-thinking. Key Requirements Bachelor’s degree in Marketing, Communications, PR, or a related field.2-3years of hands-on experience in influencer marketing, preferably in beauty, skincare, or lifestyle sectors.Strong understanding of social media platforms (Instagram, YouTube, TikTok) and influencer marketing metrics.Proven ability to manage multiple campaigns simultaneously and deliver results under tight deadlines.Creative and strategic mindset with excellent communication and relationship-building skills.Familiarity with influencer marketing platforms, content management tools, and analytics dashboards.

About the Role:We’re seeking a data-driven and brand-savvy Brand Manager to lead performance, growth, and brand strategy across online marketplaces (Amazon, Nykaa, Flipkart, etc.) and our D2C platform. You’ll work cross-functionally to drive revenue, optimize product performance, and shape the customer journey.Key Responsibilities:Own and manage the brand’s presence across key marketplaces and the D2C website.Develop and execute GTM (go-to-market) plans for new product launches across platforms.Analyze performance metrics, customer insights, and platform analytics to inform decisions.Manage listings, content, creatives, SEO, and overall brand hygiene on marketplaces.Collaborate with the growth, product, and design teams to optimize funnels and improve conversion rates.Lead campaign execution across platforms, including promotions, brand days, and ad placements.Monitor competition, pricing, and market trends to stay ahead of the curve.Drive reviews, ratings, and customer engagement strategies.Requirements:3–6 years of experience in D2C/e-commerce/marketplace brand management, preferably in FMCG or beauty.Strong analytical skills with experience using tools like Google Analytics, Amazon Seller Central, etc.Deep understanding of online customer behavior and platform algorithms.Hands-on with A+ content, storefronts, and brand keyword strategies.Excellent communication, project management, and stakeholder management skills.Passion for building category-defining brands online. Apply at shreya.mallick@foxtale.in

Key Responsibilities:Respond to customer queries and escalations on social media platforms such as Instagram and Facebook.Ensure response timelines are met as per defined SLA standards.Maintain the brand's tone, professionalism, and messaging across all interactions.Make outbound calls to customers as needed, especially upon request or to resolve issues.Demonstrate product knowledge, particularly in skincare, to assist customers effectively.Analyze customer feedback and data to identify patterns or recurring issues.Coordinate proactively with internal teams (marketing, logistics, product) for timely resolutions.Requirements:1–2 years of experience in a chat or blended customer service role is preferred.Freshers with strong communication skills are welcome to apply.Basic understanding of skincare or familiarity with skincare products is a plus.Typing speed of at least 40 words per minute.Strong attention to detail and analytical skills.Willingness to work on rotational shifts and week-offs.A customer-first mindset with excellent interpersonal and communication abilities. If you're interested in joining one of the fastest-growing D2C brands, apply now at shreya.mallick@foxtale.in

About the Role:We are looking for a highly creative and experienced Senior Photographer/Videographer to join our team in Andheri East, MIDC, Mumbai. This role is ideal for someone who has a strong visual storytelling ability, a keen eye for detail, and a passion for photography and videography. You’ll work closely with the creative and technical teams to conceptualize, shoot, and edit high-quality content aligned with our brand aesthetics.Key Responsibilities:Capture high-quality visual content for marketing, branding, and campaigns.Manage and execute end-to-end shoots (pre-production, on-set direction, post-production).Operate photography and videography equipment with expertise.Edit videos and photos to create engaging, polished content.Ensure all output aligns with the brand’s tone, guidelines, and quality standards.Collaborate closely with creative directors, designers, and other stakeholders.Direct models and on-set talent to capture compelling and authentic moments.Stay updated on international trends in photography, lighting, and creative direction.Required Skill Set:Strong sense of aesthetics and design sensibility — a director’s eye for detail.Proven ability to craft visual stories that evoke emotion and connect with audiences.Excellent directing skills to bring out the best in models and talent.Passion for photography and videography with a strong personal portfolio.Collaborative mindset — ability to work in tandem with creative and technical teams.Strong knowledge of lighting setups, camera work, framing, and angles.Awareness of current global visual trends, particularly in fashion, beauty, and lifestyle. Apply at shreya.mallick@foxtale.in

About the Role: We are looking for a highly motivated individual to join our team at the Executive or Senior Executive level. This role is ideal for a fresher or someone with up to 2 years of experience, preferably with exposure to leading e-commerce platforms such as Nykaa, Purplle, Meesho, and Tira . You'll play a critical role in managing operations, analyzing data, coordinating across teams, and driving growth across marketplace channels. This is a fantastic opportunity for someone who is passionate about the beauty and personal care space and is looking to fast-track their career in e-commerce. Key Responsibilities: Maintain and update dashboards for all beauty marketplace channels. Support inventory planning and management across platforms. Strategize and execute end-to-end processes for onboarding and scaling new marketplace channels. Collaborate closely with internal teams including performance marketing, operations, finance, influencer marketing, and social media. Manage communications and workflows with external stakeholders to ensure smooth execution of campaigns and launches. Required Skills and Attributes: Strong communication and coordination skills. Agile, proactive, and eager to take ownership. Quick learner with the ability to adapt to a fast-paced environment. Passion for the beauty and personal care industry is a strong plus. Willingness to learn and grow into a leadership role within the e-commerce function Apply at shreya.mallick@foxtale.in Show more Show less

Sr. Category Manager Role Overview The Senior Category Manager will drive category growth by setting revenue and sales targets, optimizing stock planning, analyzing market trends, and identifying opportunities for regional penetration. He/She will own end-to-end category performance, working closely with cross-functional teams to ensure data-backed decision-making and seamless execution. Key Responsibilities Revenue & Sales Growth Develop and execute category strategies to achieve revenue and profitability targets. Set sales projections and performance metrics for different sales channels (D2C, e-commerce marketplaces, offline retail). Track, analyze, and optimize sales performance to maximize market share. Market & Competitor Insights Continuously track competitor activities, pricing strategies, promotions, and product innovations. Conduct deep-dives into customer behavior, industry trends, and identify emerging opportunities in the skincare market. Translate insights into actionable business strategies to enhance category performance. Stock Planning & Inventory Management Ensure optimal stock availability by forecasting demand and planning inventory accordingly. Work closely with supply chain teams to prevent stockouts and excess inventory. Optimize SKU performance by evaluating product lifecycle and sales trends. Regional Penetration & Growth Identify high-potential regions and create customized go-to-market strategies. Partner with marketing and sales teams to enhance visibility and reach in key regional markets. Leverage local insights to drive targeted product launches and promotional campaigns. Cross-functional Collaboration Work closely with RnD, marketing, sales, and product teams to align category objectives with overall brand strategy. Collaborate with finance to manage category P&L, pricing, and promotional planning. Partner with digital and performance marketing teams to drive traffic and conversions across platforms. Requirements Experience and interest: 3-4 years in Category Management or similar fields, with a keen interest in skincare and/or beauty. Analytical Mindset: Strong data analysis skills with the ability to derive meaningful insights and implement strategies. Revenue Ownership: Proven track record of driving category growth, setting sales targets, and achieving revenue goals. Market Understanding: Deep knowledge of conducting industry research, customer trends, and competitor landscape. Regional Expansion Experience: Ability to drive regional growth strategies and penetrate new markets effectively. Collaboration & Leadership: Strong stakeholder management skills with experience working cross-functionally. Execution Focus: Hands-on approach with a strong problem-solving attitude and result-oriented mindset Apply now at shreya.mallick@foxtale.in Show more Show less

Job Title: Senior Copywriter Location: Mumbai – Andheri East (MIDC) Experience: 5+ Years Employment Type: Full-time About the Role: Foxtale is looking for a strategic and creative Senior Copywriter to join our growing team. If you have a flair for words, a sharp understanding of branding, and a knack for turning complex ideas into compelling content — this role is for you. You’ll work at the intersection of brand, design, product, and digital teams to shape messaging that resonates across every touchpoint. Key Responsibilities: Write clear, concise, and engaging copy for website, social media, emailers, ads, blogs, and brand campaigns. Collaborate with brand, design, SEO, product, and marketing teams to ensure a consistent brand voice across all channels. Adapt messaging for different formats – from high-impact short-form to informative long-form content. Conceptualize and construct campaign themes and messaging that connect with target audiences. Translate complex product features and USPs into user-friendly, benefit-led messaging. Conduct competitor analysis and market research to inform content strategy. Stay updated on content trends and platform best practices to drive performance and engagement. Requirements: 5+ years of experience in copywriting, preferably in a consumer-facing brand or creative agency. Strong portfolio showcasing brand campaigns, digital content, and performance-oriented messaging. Ability to think strategically and creatively to solve brand communication challenges. Excellent grammar, writing, and editing skills with attention to detail. Familiarity with SEO, content performance tools, and digital marketing principles. Comfortable working in a fast-paced, collaborative environment. To Apply: Interested candidates may share their resume and portfolio at shreya.mallick@foxtale.in Show more Show less

Company Description Foxdale is a D2C skincare brand funded by Matrix Venture Capitalists, Kose Corporation and Kae Capital. Our products are created with a deep understanding of Indian women .Their skincare needs and products they wish existed. Foxtale has become one of India's efficacious product brands with premiere lab trials across the globe. In the coming years our vision is to onboard innovative products that go beyond topical solutions and focus on improving skin health. Responsibilities · Oversee daily end to end B2B operations with multi-channel order fulfilment process while controlling and managing inventory and logistics. · Ensure timely delivery (OTIFs) through strategic planning and coordination with logistics partners. · Define and implement B2B operational SOPs for offline, Q-com and marketplace channels. · Drive continuous improvement initiatives for order accuracy, speed and service levels . · Handle export/domestic documentation, compliance and contract negotiations. · Lead cross-functional coordination with Revenue, Finance and Brand teams on PO fulfilment, marketplace inventory replenishment, inventory reconciliation & finance compliance. · Mentor and manage a high-performing supply chain operations team. · Drive digital transformation initiatives, data analytics and tracking tools for daily operations and reporting. · Forecasts requirements, prepares annual budgets, Operations infrastructure. Cost & Customer experience Matrices reporting, improvement & closure of corrective actions. Preferred Qualifications- · 7-8+ years of operations leadership experience in a similar fast-paced process driven B2B Supply Chain, Logistics and Operations leadership roles. · Master’s degree in Warehousing, Supply Chain Management, or Business Administration. Engineering background. · Strong knowledge of FMCG distribution, multi-channel fulfilment and inventory management. · Strong data analysis skills - Ability to produce, interpret and draw conclusions from data · Good computer literacy: Excel, word, warehouse management systems and other relevant technologies. ( SAP,Unicommerce, Shopify etc). · Sound business judgment, proven ability to influence others and detail-oriented and process-driven approach · Business case decision-making, complex problem-solving capabilities and attention to detail. · Excellent communication skills with the ability to communicate and influence effectively at all levels. · Team player who can facilitate successful project work, operating to deadlines. Show more Show less

About the Role: We are looking for a driven and detail-oriented individual to join our growing e-commerce team. This role is ideal for a fresher or someone with up to 2 years of experience, especially in the beauty and personal care space. You’ll work closely with key stakeholders to manage operations, drive growth, and support new marketplace onboarding and expansion initiatives. Key Responsibilities: Maintain and regularly update dashboards for all beauty marketplace channels (e.g., Nykaa, Purplle, Meesho, Tira). Support inventory planning and stock management across platforms to ensure availability and visibility. Strategize, manage, and execute end-to-end onboarding processes for new e-commerce channels. Coordinate cross-functionally with internal teams including Performance Marketing, Operations, Finance, Influencer Marketing, and Social Media. Liaise with external partners and platform representatives to ensure smooth execution of campaigns and initiatives. Monitor platform performance and highlight growth opportunities or concerns. Required Skills and Attributes: Strong communication and coordination skills. Quick learner with an agile mindset and ability to adapt in a fast-paced environment. High level of ownership, initiative, and problem-solving. A strong interest in e-commerce and a passion for the beauty and personal care industry. Proficiency in Excel/Google Sheets; familiarity with analytics tools is a plus. Why Join Us: Get hands-on experience in building and scaling marketplace operations in a fast-growing beauty brand. Exposure to cross-functional collaboration and strategic execution from Day 1. An opportunity to grow quickly and take on leadership responsibilities in e-commerce. Apply now at shreya.mallick@foxtale.in Show more Show less

Designation: Executive - Consumer Technical Insights Location: Andheri East, Mumbai, Maharashtra Employment Type: Full-time  Foxtale is a fast-growing e-commerce company committed to delivering high-quality products and seamless customer experiences. We are seeking a dynamic and strategic individual to join our Consumer Technical Insights team. This role will be pivotal in shaping our understanding of user behaviour, preferences, to drive product innovation. The ideal candidate will have a strong background in consumer research, data analysis, and strategic thinking. Role requires to liase with R&D team, consumer insights team and marketing function within the organisation. Key Responsibilities: Consumer Research: Lead and execute consumer research projects for testing products using a mix of quantitative (surveys, analytics) and qualitative (focus groups, in-depth interviews) methods to uncover valuable consumer insights. Cross-functional Collaboration: Work closely with product development, consumer marketing insights, and other teams to integrate insights into product launches, go-to-market strategies, and overall brand development. Research Design & Execution: Independently handle and lead internal research, lab trials/ clinical testing, designing and conducting studies for detailed product feedback. Data Analysis & Insights: Analyse and synthesize research findings to generate actionable insights that influence business strategies across product development, marketing, and customer experience. Market Intelligence: Maintain a deep understanding of market trends, the competitive landscape, and emerging shifts in consumer behaviour to identify new opportunities and risks. Reporting & Communication: Create and deliver regular reports, presentations, and dashboards to senior leadership, translating research findings into clear, compelling, and impactful recommendations. Continuous Improvement: Stay current on industry innovations, AI tools, and social media trends to enhance the relevance and effectiveness of consumer insights. Qualifications: Education: Bachelor's degree in marketing, business administration, psychology, cosmetic Science or related field. Advanced degree (e.g., MBA, MS) preferred. Experience: 1-6 years of experience in consumer insights, market research (agency or client-side), or a related role, ideally in the personal care or skincare industry. Passion for Beauty industry: A deep understanding of the Beauty industry and D2C market dynamics is a strong advantage. Technical Skills: Knowledge of market research tools, data analysis techniques, and familiarity with AI tools, social media insights, or competitive intelligence platforms is a plus. Analytical Skills: Strong critical thinking, analytical skills, and attention to detail with the ability to translate complex data into actionable recommendations. Communication Skills: Excellent written and verbal communication skills with the ability to deliver insights to senior leadership and stakeholders in a clear, concise, and persuasive manner. Strategic Thinking: Ability to think strategically and apply consumer insights to drive business impact and growth. Show more Show less

Position: Regional Trainer – West (Skincare – Offline Retail) Location: West India (Mumbai/ROM/ Gujarat) Experience: 3–5 years in Training (Skincare/Retail/Cosmetics industry preferred) Key Responsibility Areas (KRA): 1. Product & Sales Training Deliver effective training sessions on product knowledge, sales techniques, grooming, and customer service to BAs, SOs, and BDEs. Drive conversion through skill-building workshops and on-ground training. 2. Team Development & Capability Building Assess skill levels and design interventions to upskill the team. Regularly conduct refreshers and monitor improvement in performance metrics. 3. Business Support Work closely with Sales, HR, and L&D teams to support regional targets through training. Identify low-performing doors and create focused training plans to drive growth. 4. Field Travel & On-ground Execution Travel extensively within the West region to ensure proper training coverage across stores. Conduct store visits, shadowing, and coaching sessions with field teams. 5. Reporting & Feedback Maintain training attendance, feedback, assessments, and performance improvement data. Share weekly/monthly reports with key observations, challenges, and action plans. 6. New Joinee Induction Ensure smooth onboarding and induction of all new BAs in the region, including role clarity, product understanding, and brand SOPs. Key Skills Required: Strong knowledge of skincare and cosmetic categories Passion for fieldwork and team development Fluency in regional language Marathi + English/Hindi Proficiency in MS Office (Excel, PowerPoint, Word) Show more Show less

Key Responsibilities: Manage day-to-day operations and performance for key marketplace accounts (Nykaa, Purplle, Tira, etc.). Own the P&L for respective platforms and drive revenue targets. Ensure accurate and timely execution of product listings, pricing, content, and promotions. Collaborate with internal teams (inventory, design, marketing, finance, and logistics) to ensure alignment and efficiency. Analyze sales data, campaign performance, and key metrics to optimize strategy and performance. Identify growth opportunities, execute marketing collaborations, and negotiate platform visibility. Maintain strong relationships with account managers on partner platforms to secure brand placements and support. Required Skills & Attributes: 1–3 years of experience in e-commerce account management, preferably in the beauty or consumer goods sector. Strong understanding of how marketplaces like Nykaa, Purplle, Meesho, or Tira operate. Excellent communication, coordination, and stakeholder management skills. Highly analytical with a data-driven approach to decision-making. Self-starter with a bias for action and a passion for beauty and personal care Apply at shreya.mallick@foxtale.in Show more Show less

Designation: Manager – Logistics Location: Andheri East, Mumbai, Maharashtra Employment Type: Full-time We are seeking a highly motivated Manager - Logistics to oversee and optimize our B2C Logistics division to support the efficient and effective transportation and delivery of goods to our customers. Key Responsibilities: • You will be managing aspects of output in your area: Controlling performance, metrics, process improvements & People management. • Monitor and analyse delivery performance & Closure on Open shipments. • Coordinate all aspects of B2C logistics day-to-day operations including transportation planning, route optimization, carrier management, and delivery scheduling • Reconciliation of Open Shipments. • Maintain and develop KPIs and SLAs. • Report and escalate issues to management as necessary and in a timely manner, Both Internal & External • Contribute to process improvements and cost optimization initiatives. • Evaluate gaps in the process & report Tech driven approach changes. • Develop and maintain strong communication processes to ensure smooth and efficient flow of accurate information across external customers (logistics partners) and internal customers (Finance, Technology, Fulfilment Centres, customer Service). • Lead and motivate a team of logistics coordinators, providing guidance, training, and support to ensure efficient workflow and adherence to company policies and procedures. • Ability to pull data from numerous databases (using Excel /or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Qualifications: • 5-6+ years of operations leadership experience in a similar fast-paced process driven distribution/logistics environment. • Master’s degree in Logistics, Supply Chain Management, or Business Administration. Engineering background. • Experience with lean management principles and continuous improvement methodologies (e.g., Six Sigma). • Expertise in working with 3PL logistics partners and managing last-mile delivery networks. • Strong data analysis skills - Ability to produce, interpret and draw conclusions from data • Good computer literacy: Excel, word warehouse management systems and other relevant technologies. • Sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position. • Business case decision-making, complex problem-solving capabilities and attention to detail. • Excellent leadership & communication skills with the ability to communicate and influence effectively at all levels. • Team player who can facilitate successful project work, operating to deadlines Show more Show less

Job Title: Chief of Staff – Supply Chain & Operations Location: On-site, Andheri East (MIDC), Mumbai About the Role: We’re looking for a high-agency, analytically sharp, and execution-obsessed individual to drive operational excellence across our supply chain and fulfillment ecosystem. This person will serve as the right hand in scaling a high-growth D2C brand — zooming out to strategize and zooming in to problem-solve at 7 AM in a warehouse if needed. You might be a fit if you: · Are analytically exceptional and apply first-principles thinking to solve complex problems · Are comfortable with rigorous problem structuring and are fluent in Excel/Sheets, dashboards, KPIs, and root-cause analysis · Have on-ground operational muscle and the ability to execute across high-complexity fulfillment chains · Thrive in fast-paced, high-pressure environments and love solving real-world problems at speed What You'll Own: · End-to-end fulfillment operations: From incoming demand to doorstep delivery · Operational KPIs: Delivery time performance, last-mile experience, cost and TAT tracking · Inventory strategy: Placement across warehouses to optimize cost and speed · Warehouse operations: SOP design, throughput efficiency, daily execution excellence · Process playbooks: Turn ambiguity into structured processes and clear dashboards · Stakeholder communication: Align on-ground teams, third-party partners, and senior leadership What You Bring to the Table: · Tier-1 education (IIT/BITS/top NITs/ISB/CA rank holder or equivalent) · 2–5 years of experience in operations, supply chain, or execution-heavy roles (startup or high-growth D2C brands preferred) · Strong in Excel/Google Sheets (SQL, Python, PowerBI are major pluses) · Grit and hustle: You enjoy being on the floor solving problems in real-time · People fluency: Can navigate and influence both blue-collar teams and top management · Obsessive about tracking metrics and driving measurable improvements If you’re someone who enjoys wearing multiple hats, thrives under ambiguity, and wants to build scalable ops from the ground up in a high-growth consumer brand, we’d love to hear from you. Apply at shreya.mallick@foxtale.in Show more Show less

Designation: Manager - Product Location: Andheri East, Mumbai, Maharashtra Employment Type: Full-time At Foxtale, we’re building an ecosystem where skincare meets smart technology. As a Manager - Product , you will be at the helm of shaping digital experiences that drive real user impact. You’ll play a pivotal role in leading strategy, building user-centric features, and optimizing performance to make the Foxtale app a daily companion for beauty, skin wellness, and lifestyle. Key Responsibilities: 1. Product Strategy & Innovation Define and execute a structured product roadmap to boost app engagement Leverage AI, gamification, and personalization to increase user stickiness Conduct A/B tests and behavioral analysis to validate feature efficacy pre-launch 2. User Experience & Design Excellence Ensure a seamless and intuitive experience across web and mobile Maintain scalable design systems for visual and functional consistency Use insights and analytics to optimize onboarding and interaction flows 3. Feature Development & Execution Own end-to-end execution of key product features Collaborate with design, engineering, and analytics teams for agile releases Define success metrics for each release and monitor post-launch impact 4. Technology & Platform Optimization Ensure app stability, fast load times, and smooth cross-platform performance Optimize APIs and backend architecture for scalability and speed Proactively identify and resolve issues for seamless user experience 5. Data-Driven Decision Making Use behavioural data to inform product direction and iteration Identify friction points and improve them with continuous testing Integrate AI-led personalization for tailored user journeys Qualifications: 2+ years of experience in product management, preferably in e-commerce or D2C Hands-on experience with consumer-facing apps Exposure to app personalization and recommendation systems Proficient in using product analytics tools and running A/B tests Strong problem-solving, collaboration, and communication skills Data-driven mindset with a focus on optimizing user experience. Show more Show less

We are looking for a dynamic and results-oriented Senior Executive – B2B Operations to join our growing B2B team. In this role, you will be responsible for optimizing end-to-end operations to ensure smooth and efficient order fulfilment across B2B channels. You will play a key role in improving service levels and supporting business through process efficiency and cross-functional collaboration. You’re Responsibilities- You will be managing aspects of output in your area: Controlling performance , people management, metrics & process improvements. Oversee daily end to end B2B operations with Quick commerce(Q-Com) order fulfilment process while controlling and managing inventory and logistics. Ensure timely delivery (OTIFs) through coordination with logistics partners. Define and implement B2B operational SOPs for Q-com channels. Drive continuous improvement initiatives for order accuracy, speed and service levels . Lead cross-functional coordination with Revenue, Finance and Brand teams on PO fulfilment, marketplace inventory replenishment, inventory reconciliation & finance compliance. Customer experience Matrices reporting, improvement & closure of corrective actions. Preferred Qualifications- 3-4+ years of operations experience in a similar fast-paced process driven B2B Supply Chain, and Operations roles. Bachelor’s degree in business administration or engineering background. Strong knowledge of FMCG fulfilment and inventory management. Good computer literacy: Excel, word and other relevant technologies Problem-solving capabilities, attention to detail and process-driven approach. Excellent communication skills with the ability to communicate and influence internally & externally. Team player who can facilitate successful project work, operating to deadlines. Apply at shreya.mallick@foxtale.in

About the Role: We’re looking for a proactive and empathetic Customer Support Representative to join our team. The ideal candidate should have prior experience handling customer queries either via calls or chat ( social media platforms) in the FMCG, beauty, or fashion space. Your role will be to ensure a smooth, friendly, and effective customer experience across all support channels. Key Responsibilities: Respond promptly and professionally to customer queries via call, chat, email, and social media DMs. Address customer concerns, product inquiries, order updates, and post-sales support. Maintain a high level of customer satisfaction through timely and accurate problem-solving. Escalate complex issues to the appropriate internal teams and ensure timely resolution. Update internal systems with customer interactions and relevant feedback. Collaborate with the operations, logistics, and marketing teams to resolve customer issues. Monitor common customer pain points and share insights for product or process improvements. Requirements: 1–2+ years of experience in customer support via call or chat (social media experience preferred). Prior work experience in an FMCG, beauty, fashion, or lifestyle D2C brand is a strong plus. Excellent communication skills in English and Hindi (verbal and written). Customer-centric mindset with a calm and solution-oriented approach. Ability to multitask, prioritize, and manage time effectively. Familiarity with CRM tools (like Freshdesk, Zendesk) and Excel is preferred. What We Offer: A vibrant, collaborative work culture in one of India’s fastest-growing D2C brands. Opportunities for learning, growth, and career progression. Apply at shreya.mallick@foxtale.in

Designation: Asst Manager/Manager – Warehousing Location: Andheri East, Mumbai, Maharashtra Employment Type: Full-time We are seeking a highly motivated Asst Manager/Manager – Warehousing to oversee and optimize our B2C & B2B (3PL & owned) warehousing division to support the efficient and effective end-to-end fulfillment operations. Key Responsibilities: You will be managing aspects of output in your area: Controlling performance, people management, metrics & process improvements. Oversee daily operations with multi-channel order fulfilment process while controlling and managing inventory and logistics. Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals. Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, shipping and Auditing compliance. Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals. Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulation. Cost & Customer experience Matrices reporting for FC & closure of corrective actions. Qualifications: 3-4+ years of operations leadership experience in a similar fast-paced process driven Warehousing environment. Bachelor's degree in Business Administration or Engineering background. Strong knowledge of FMCG distribution, multi-channel fulfillment, inventory management, and order fulfillment processes. Strong data analysis skills - Ability to produce, interpret and draw conclusions from data Good computer literacy: Excel, word, warehouse management systems and other relevant technologies. Business case decision-making, complex problem-solving capabilities and attention to detail. Excellent communication skills with the ability to communicate and influence effectively at all levels. Team player who can facilitate successful project work, operating to deadlines.

Position: Brand Manager Location: Andheri East (MIDC), Mumbai Industry: Beauty, Skincare, D2C Experience: 4+ years in Brand/Marketing roles within Beauty, Skincare, or FMCG sectors Role Overview: We are looking for an experienced Brand Manager to lead Foxtale’s brand strategy and execution across all channels. You will be responsible for enhancing brand visibility, driving product narratives, and crafting compelling consumer campaigns that resonate with our target audience. Key Responsibilities: • Own and drive the brand strategy, positioning, and tone of voice • Lead end-to-end planning and execution of 360-degree marketing campaigns • Collaborate with product, content, performance marketing, and creative teams to ensure cohesive brand messaging • Analyze market trends and competitor strategies to identify growth opportunities • Build and scale brand partnerships, influencer campaigns, and offline brand activations • Drive consumer insights and translate them into actionable brand strategies • Monitor campaign performance, brand health metrics, and customer feedback Requirements: • 4+ years of relevant experience in brand/marketing roles in D2C, Beauty, Skincare, or FMCG industries • Exceptional storytelling, creative thinking, and project management skills • Experience working with cross-functional teams and external agencies • Passionate about beauty and skincare trends Apply now at shreya.mallick@foxtale.in

Position: Senior Executive – B2B Operations Location: Andheri East, MIDC, Mumbai Type: Full-time | Monday to Friday We’re looking for a dynamic and results-oriented Senior Executive – B2B Operations to join our growing B2B team. In this role, you’ll be responsible for optimizing end-to-end operations to ensure smooth and efficient order fulfilment across B2B channels. You will play a key role in improving service levels, driving process efficiencies, and enabling cross-functional collaboration to support business growth. Key Responsibilities Manage B2B operations with a focus on Quick Commerce (Q-Com) order fulfilment, inventory control, and logistics management. Ensure timely and accurate delivery (OTIF) by coordinating with logistics partners. Define, implement, and maintain B2B operational SOPs for Q-Com channels. Lead continuous improvement initiatives to enhance order accuracy, speed, and service levels. Collaborate closely with Revenue, Finance, and Brand teams on PO fulfilment, marketplace inventory replenishment, inventory reconciliation, and finance compliance. Monitor customer experience metrics , drive improvements, and ensure closure of corrective actions. Oversee performance management, process controls, and people management within your area of responsibility. Preferred Qualifications 3–4+ years of experience in B2B supply chain and operations roles in a fast-paced, process-driven environment . Bachelor’s degree in Business Administration or Engineering . Strong understanding of FMCG fulfilment and inventory management . Proficiency in Excel, Word , and other relevant tools/technologies. Excellent problem-solving skills , attention to detail, and a process-oriented mindset. Strong communication and stakeholder management skills , with the ability to influence both internal and external partners. A team player with the ability to lead projects and deliver results within tight deadlines. Apply at shreya.mallick@foxtale.in