Manager - Ecommerce Platform

About the Role

Ecommerce Platform Manager

Key Responsibilities

Platform Operations & Strategy

• Own the end-to-end management of the ecommerce platform, ensuring high availability, seamless user experience, and operational excellence, product listings, across web and mobile.
• Collaborate with cross-functional teams (tech, product, marketing, and customer support) to drive platform enhancements, including AI-driven features and campaign automation tools.

Data-Driven Decision Making

• Maintain reports and performance dashboards to monitor KPIs such as traffic, conversion, fulfillment, etc
• Leverage data analytics to identify trends, uncover insights, and recommend strategic actions to improve platform performance.

Performance & Experience Optimization

• Conduct regular audits and performance testing to ensure optimal speed, usability, and reliability across devices.
• Implement UX improvements and conversion rate optimization strategies based on user behavior and analytics.

Seller Ecosystem Management

• Lead onboarding, training, and engagement initiatives for sellers, ensuring they are equipped to succeed on the platform.
• Act as a liaison between sellers and internal teams to resolve issues and improve seller satisfaction.

Technology & Innovation

• Stay abreast of emerging ecommerce technologies, SaaS platforms (e.g., Magento, Shopify), and digital payment systems.
• Evaluate and integrate tools like ChatGPT, personalization engines, and marketing automation to enhance platform capabilities.

Qualifications & Skills

• Bachelor’s degree in business, Marketing, Computer Science, or a related field; Master’s degree is a plus.
• 5+ years of experience in platform management, digital operations, or product ownership—preferably in ecommerce or a tech-driven environment.
• Strong proficiency in data analytics tools (e.g., Google Analytics, Tableau, Power BI) and experience building actionable dashboards.
• Familiarity with ecommerce platforms (Magento, Shopify), digital payments, and marketing technologies.
• Experience with AI tools and conversational interfaces (e.g., ChatGPT) is highly desirable.
• Excellent communication, stakeholder management, and problem-solving skills.
• Ability to thrive in a fast-paced, cross-functional environment with a focus on continuous improvement.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our  IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
 
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.