Manager - Administration

Job Title: Manager – Administration

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Position Overview

Manager – Administration

The ideal candidate will possess strong coordination skills, exceptional problem-solving abilities, and the capability to lead large administrative teams while ensuring a student- and faculty-centric service environment.

Key Responsibilities

1. Campus Administration & Operations

• Oversee and manage daily campus administrative operations, ensuring seamless functioning across all departments.
• Maintain a safe, clean, and disciplined campus environment with effective housekeeping, security, transport, and facility management.
• Ensure timely availability and upkeep of administrative resources—classrooms, labs, meeting rooms, utilities, and equipment.

2. Facility & Infrastructure Management

• Monitor maintenance of buildings, classrooms, infrastructure, electrical systems, and campus utilities.
• Coordinate with facility teams for preventive and corrective maintenance to minimize downtime.
• Oversee campus renovation, repair work, and project execution in coordination with engineering/maintenance departments.

3. Vendor & Contract Management

• Identify, manage, and evaluate vendors for housekeeping, security, cafeteria, transport, and other support services.
• Ensure compliance with service-level agreements (SLAs) and quality benchmarks.
• Negotiate contracts and monitor vendor performance for cost-effectiveness and service improvement.

4. Administrative Staff Management

• Supervise administrative staff including supervisors, support teams, housekeeping staff, security personnel, and general office assistants.
• Allocate responsibilities, monitor performance, and provide training for continuous improvement.
• Implement strong discipline and campus conduct standards across teams.

5. Event & Logistics Coordination

• Ensure smooth coordination for academic events, guest lectures, examinations, conferences, festivals, and student activities.
• Oversee campus logistics such as transportation, visitor management, and movement of materials.

6. Compliance, Policies & Documentation

• Ensure compliance with university administrative policies, safety norms, and regulatory guidelines.
• Maintain documentation related to inventory, assets, incident records, contracts, and service reports.
• Support audits and prepare administrative MIS reports for senior management review.

7. Stakeholder Management

• Work closely with faculty, students, department heads, Registrar, and senior leadership to address administrative requirements promptly.
• Respond quickly to escalations and resolve campus administration issues effectively.

Qualifications & Experience

• Bachelor's or Master’s degree in Administration, Management, Facility Management, or a related field.

• 8–12 years of progressive experience

  in administration, facilities, or operations management—preferably in an educational institution or large corporate environment.
• Strong leadership and team management skills.
• Proficiency in MS Office, ERP systems, and administrative workflows.

Key Skills & Competencies

• Strong organizational and multitasking capabilities
• Leadership & People Management
• Problem-solving and decision-making
• Vendor & contract management
• Excellent communication and negotiation skills
• High standards of integrity and accountability
• Crisis and incident management
• Customer (student/faculty)-centric approach