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Learning Services Specialist and Managerial Development

0 - 10 years

0 Lacs

Anekal, Bengaluru, Karnataka

Posted:2 weeks ago| Platform: Indeed logo

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Job Description

Karnataka, Anekal, Karnataka, India


Department
HRD - Academy for management & Leadership Excellence
Job posted on
Jul 17, 2025
Employment type
White Collar

About TVS / Who are we?

TVS Motor Company is a reputed two and three-wheeler manufacturer globally, championing progress through Sustainable Mobility with four state-of-the-art manufacturing facilities in Hosur, Mysuru and Nalagarh in India and Karawang in Indonesia. Rooted in our 100-year legacy of Trust, Value, and Passion for Customers and Exactness, we take pride in making internationally aspirational products of the highest quality through innovative and sustainable processes. We are the only two-wheeler company to have received the prestigious Deming Prize. Our products lead in their respective categories in the J.D. Power IQS and APEAL surveys. We have been ranked No. 1 Company in /the J.D. Power Customer Service Satisfaction Survey for consecutive four years. Our group company Norton Motorcycles, based in the United Kingdom, is one of the most emotive motorcycle brands in the world. Our subsidiaries in the personal e-mobility space, Swiss E-Mobility Group (SEMG) and EGO Movement have a leading position in the e-bike market in Switzerland. TVS Motor Company endeavours to deliver the most superior customer experience across 80 countries in which we operate.

For more information, please visit www.tvsmotor.com.

Job Title / Role: Learning Services Specialist, Managerial Development

Department: Institute of Quality & Leadership (IQL)

Location: Anekal

Education Qualification: Bachelor's/Master’s degree with 8–10 years of experience in Learning & Development

Required Experience: 8-10 years

Purpose of the role :
To design and deliver impactful, competency-based learning solutions that accelerate managerial capability development across the organization. 2. To ensure seamless end-to-end program management—spanning design, delivery, coordination, and continuous improvement—by collaborating across internal teams and external partners. 3. To elevate learner experience and business impact through excellence in execution, stakeholder engagement, and PDCA-led improvement cycles.

Key responsibilities:
1. Program Design & Content Collaboration Co-create learning journeys and assets aligned to TVSM’s managerial competency framework and leadership pipeline. Partner with the Instructional Design and business teams to ensure contextual and learner-centric design across modalities (ILT, VILT, OJT, gamification, etc.).
2. Program Delivery & Execution Plan and lead the end-to-end delivery of learning programs—including cohort scheduling, facilitator coordination, learner communication, tech setup, and post-program reinforcement—to ensure timely, high-quality execution.
3. Stakeholder Consulting & Engagement Work closely with business stakeholders, HRBPs, and function heads to identify development needs, customize solutions, gather feedback, and foster adoption and alignment with strategic priorities.
4. Vendor & Internal Liaison Liaise effectively with external learning partners, content vendors, and facilitators, while coordinating internally with instructional designers, operations, communications, and LMS teams to ensure readiness, alignment, and delivery quality.
5. PDCA for Continuous Improvement Conduct regular Plan-Do-Check-Act (PDCA) cycles for each major learning initiative—evaluating learner feedback, impact metrics, and stakeholder insights to iterate on design and delivery.
6. Project Management Apply structured project management practices to learning initiatives—defining scope, timelines, stakeholder roles, dependencies, and risk mitigation. Track progress and ensure delivery within defined quality, time, and cost parameters.
7. Measurement & Analytics Track program effectiveness across L1 to L4 (Kirkpatrick), using data to evaluate ROI and drive decision-making. Present insights and impact narratives to internal stakeholders and leadership.
8. Learning Technology & Content Management Utilize LMS/LXP platforms for session scheduling, learner tracking, content uploads, and analytics. Ensure digital learning tools and assets are current, accessible, and performance-support friendly.
9. Program Communication & Marketing Design and manage learner communication campaigns including invitations, pre-work, nudges, and success stories. Collaborate with internal communications for program branding and visibility.
10. Process Governance & Documentation Maintain and improve SOPs related to design, delivery, and stakeholder engagement. Champion process rigor, while identifying automation or optimization opportunities with the learning operations team
Key Competencies & Skills:
• Instructional Design & Learning Architecture (ADDIE, 70-20-10, adult learning principles)
• Project Management & Risk Mitigation (scope, plan, track, close) • Stakeholder & Vendor Relationship Management
  • Facilitation (Train-the-Trainer, cohort engagement, needs exploration)
  • Analytical Thinking & Data-Driven Decision-Making
  • Communication (verbal and written) and Presentation Skills
  • Strong attention to detail and operational rigor

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