Learning And Development Specialist

Designation:

Location:

Role Summary

problem-solving mindset, business acumen, and a builder’s ownership

Roles & Responsibilities

• Strategic Ownership
• Partner with leadership to

  identify critical business capabilities

  and translate them into scalable learning initiatives.
• Develop an

  org-wide enablement roadmap

  , with custom learning tracks for sales, customer success, product, and other functions.
• Align L&D programs with strategic OKRs, revenue goals, and org-wide transformation initiatives.

Program Design & Delivery

• Build

  role-specific enablement programs

  (e.g., sales onboarding, customer onboarding, support playbooks) that align with real business challenges.
• Drive knowledge creation and delivery—playbooks, SOPs, best practices, frameworks.
• Design initiatives that improve

  cross-functional collaboration

  and build shared business understanding.

Systems & Tools

• Set up foundational L&D systems—LMS, knowledge repositories, feedback loops, learning paths.
• Work with product, marketing, and sales enablement teams to create reusable resources (e.g., use cases, case studies, frameworks).

Consulting & Change Enablement

• Act as an internal consultant to diagnose learning gaps and capability needs across teams.
• Foster a culture of

  continuous learning

  , backed by metrics.

Required skills and qualifications:

• 3–5

  years of experience in

  program management / consulting

  .
• Exposure to

  fast-growing tech/startup/SaaS

  environments is highly desirable.
• Prior experience in designing enablement, org development, or knowledge systems is a plus.
• Strong

  business acumen

  and understanding of how various functions impact growth in a B2B SaaS company.
• Ability to translate

  business problems into learning solutions

  .
• Excellent stakeholder management and comfort working cross-functionally with leadership.
• Analytical mindset with ability to

  build frameworks, SOPs, and repeatable processes

  .