Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
Lead Product Analyst / Lead Business Systems Analyst (Technical Data Analyst with Data Engineering Background – SAP, Salesforce, JIRA, Anaplan)
Role Overview
The Lead Product Analyst will serve as the functional and analytical bridge between business stakeholders, technical teams, and data engineering units to extend the Real-Time Resource Allocation (RTRA) platform across AI&D and Technology organizations. This individual will own the end-to-end analysis, data integration design, and delivery governance across enterprise systems including SAP, Salesforce, JIRA, and Anaplan. The role demands deep understanding of both business processes (finance, workforce planning, and delivery management) and technical data structures to enable connected, predictive workforce analytics.
Key Responsibilities
- Lead multi-system business discovery and data mapping workshops across Finance, Workforce Planning, and Program Management domains.
- Define and validate cross-platform data integrations connecting SAP (cost and headcount data), Salesforce (project and portfolio metadata), JIRA (execution tracking), and Anaplan (forecasting models).
- Develop and manage functional design documentation, data dictionaries, user stories, and acceptance criteria ensuring business traceability to technical deliverables.
- Partner with architects to drive model-based integration aligned to enterprise data governance and RTRA schema standards.
- Perform deep-dive reconciliation and validation of data accuracy, completeness, and transformation logic throughout integration cycles.
- Define KPIs, dashboards, and metrics critical to portfolio capacity, utilization, and forecasting insights.
- Work closely with QA and engineering teams to ensure testing coverage and accuracy in cross-system data validation.
- Mentor a team of analysts and testers on structured analytical practices, documentation, and data validation discipline.
Required Skills & Experience
- 10+ years of experience in business systems or product analysis roles in enterprise-scale environments.
- Proven expertise integrating SAP, Salesforce, JIRA, and Anaplan datasets into unified analytical platforms.
- Strong command of SQL, relational data design, and data engineering fundamentals.
- Exceptional capability to translate business questions into measurable technical and data outcomes.
- Experience in Agile delivery environments using JIRA/Confluence, and familiarity with CI/CD and data pipeline lifecycle.
- Exposure to Power BI or Tableau for business validation of analytical outputs preferred.
- Strong communication and stakeholder management skills to interface with both technical and executive teams.
Compensation
Estimated Pay Range:Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
