Job Purpose
The BPMS Leader will champion a strategic and ongoing business process transformation initiative, leveraging
SAP Signavio
and complementary capabilities as part of the broader
S/4HANA RISE implementation
. This role is pivotal in embedding a
culture of continuous improvement (Kaizen)
across the organization by closely collaborating with the
System Integrator (SI)
and internal stakeholders.The leader will drive
process transparency
, proactively identify
optimization opportunities
, and lead
cross-functional transformation initiatives
that align with the Group’s strategic objectives. This position demands a specialized skill set in
Business Process Management and Mining (BPMS)
and plays a critical role in ensuring sustained process excellence and agility across the enterprise.
ORGANISATION CHART
This position will report to Chief Transformation Officer
Accountabilities
KEY ACCOUNTABILITIES
Key Performance Indicators
- Lead and Govern the End-to-End Process Mining Lifecycle Take full ownership of the business process mining lifecycle across targeted functions, utilizing SAP Signavio and other advanced tools and methodologies. Ensure that process models, insights, and performance metrics are continuously updated, refreshed, and aligned with evolving business needs. Establish a sustainable cadence for process reviews and refinements, embedding process intelligence as a live, dynamic capability within the organization.
- No. of processes analyzed, benchmarked and optimized using SAP Signavio
- Frequency of process data refresh cycles (e.g., monthly, quarterly)
- Total / avg. time taken from data analysis to change implementation
- Institutionalize Process Excellence Across the Organization Drive a culture of operational excellence by systematically analyzing current ("as-is") processes to uncover inefficiencies, redundancies, and areas for optimization. Leverage process mining insights to inform targeted interventions, streamline workflows, and enhance overall process performance, ensuring alignment with strategic business objectives.
- Number of inefficiencies or redundancies identified
- % of identified opportunities implemented or actioned
- Estimated cost/time savings from implemented improvements
- Align Process Models with S/4HANA Best Practices Collaborate with cross-functional stakeholders, System Integrators (SIs), and internal teams to ensure that business process models are harmonized with S/4HANA configurations and industry-leading practices, enabling a smooth and value-driven transformation.
- No. of processes aligned with S/4HANA best practices
- Champion Continuous Improvement through Kaizen Lead a Kaizen-based approach to continuous process improvement by facilitating workshops, driving engagement across teams, and ensuring follow-through on improvement actions to embed a culture of operational excellence.
- Number of Kaizen workshops conducted per quarter
- % of workshop outcomes implemented
- Cycle time reduction in targeted processes post-Kaizen
KEY ACCOUNTABILITIES - Additional Details
- Integrate BPM with the S/4HANA RISE Journey Ensure seamless alignment between BPM initiatives and the S/4HANA RISE program, focusing on process harmonization, standardization, and transformation mapping to support scalable and future-ready operations.
- Percentage of processes harmonized and standardized
- Number of transformation maps completed and validated
- Integration issue resolution time
- Establish and Monitor Process KPIs
Define, track, and analyze key process performance indicators (KPIs) to measure the effectiveness of process improvements and ensure alignment with strategic business outcomes.
- No. of processes with defined and tracked KPIs
- Frequency of KPI reviews and updates
- Improvement trend in key process KPIs over time
- Deliver Insightful Communication to Leadership Synthesize and present process mining insights, improvement opportunities, and strategic recommendations to executive leadership and steering committees in a clear, data-driven, and compelling manner.
- Frequency of reporting to leadership (e.g., monthly, quarterly)
- No. of recommendations accepted or acted upon
- Lead/Manage a team of BPMS specialists to establish and drive the activities of the practice
- Team performance, engagement and retention
EXTERNAL INTERACTIONS
Vendors, Implementation Partners, Consultants
INTERNAL INTERACTIONS
GHB, SLT Members, IT Team, Business Users / Departments
FINANCIAL DIMENSIONS
Other Dimensions
Lead a team of analysts/associates
Education Qualifications
- B.E./B.Tech from reputed Institute
- MBA from Reputed Institute
Relevant Experience
- Total 15-20 years of experience with relevant experience in process mining, business process management (BPM)
- Hands-on expertise with SAP Signavio Process Intelligence and related BPM tools.
- Proven track record of working on or alongside S/4HANA or ERP transformation programs, ideally within a large enterprise or conglomerate.
- Strong leadership skills with experience managing small teams and cross-functional stakeholders.
- Demonstrated ability to apply Lean / Kaizen / Six Sigma methodologies in practical, iterative cycles.
- Familiarity with SAP RISE methodology and its implications on business processes.
- Excellent analytical, facilitation, and presentation skills.
Preferred Skills/Experience
- SAP Signavio certification or formal training.
- Prior experience in leading BPM interventions within a large-scale S/4HANA migration and steady state business
- Background in manufacturing, energy, infrastructure, or similar industries (preferred but not mandatory).
- Working knowledge of change management and stakeholder alignment in complex programs.
COMPETENCIES
- Capability Building
- Entrepreneurship
- Execution & Results
- Networking
- Personal Effectiveness
- Planning & Decision Making
- Problem Solving & Analytical Thinking
- Social Awareness
- Stakeholder Focus
- Strategic Orientation
- Teamwork & Interpersonal influence
