DUTIES & RESPONSIBILITIES:
- Assists management in evaluating all activities associated with delivering technology products so that they meet specific business needs and expectations
- Analyzing requirements from customers and determining best use or solutions of the software
- Interfaces with stakeholders to define and document requirements for custom-developed vendor software products, often in the form of user stories
- Creates documentation including requirements, user stories, acceptance criteria, feature description PowerPoint decks, user guides, process flows, and flow charts
- Assists with managing the product backlog, working with management and other appropriate sponsors to prioritize requirements, and clearly define deliverables
- Works with management and stakeholders to plan and execute User Acceptance Testing
- Responds and prioritizes business and project issues and escalates promptly and appropriately
- Provide training on product functionality to customer stakeholders during the product implementation lifecycle
Minimum Knowledge, Skills And Abilities Required
- Experience:
- BS degree in Computer Science or Business or equivalent experience
- Certified Business Analysis Professional (CBAP), Certification of Competency in Business Analysis (CCBA), or Certified Scrum Product Owner (CSPO) is a plus
- Requires 7+ years of related experience
- Familiarity with both waterfall and agile product deployment and software development methodologies
- Computer/Technical:
- Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook
- Demonstrate ability to learn and understand basic office software applications
- Experience working with Agile development processes and the team collaboration tools Jira or TFS
- Familiarity with MS Dynamics, Salesforce, and other business-related systems and tools is a plus
- Familiarity with SQL (writing simple queries, looking at databases) is a plus
- Other Skills:
- Excellent verbal and written communication, organization and follow up skills
- Excellent relationship building skills and ability to work both individually and as a member of a team are necessary
- Proven ability to handle multiple tasks with minimal supervision
- Ability to work effectively within a fast-paced, deadline-driven environment
- Strong problem solving and analytical skills with keen ability to deal with detailed, and sometimes ambiguous, information
Working Conditions
- Normal office environment
- Extending viewing of computer screens
Essential Functions
- Spends time at a computer workstation and desk.
- Moves throughout department or other locations to access or exchange information.
- May involve carrying loads up to 50 lbs. and being able to remain in a stationary position.
- May involve lowering oneself to file, and reaching, twisting or turning.
- Involves handling office materials, typing, writing and other tasks that require manual dexterity.
- Continuous listening.
- Ability to communicate information.
- This job may require accommodating different bodily movements and physical abilities.
About Us
Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com.
Why Work Here?
At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.Planned Paid Time Off - Earned Leave and Casual Leave in Each Calendar YearCompany Holidays as Per PolicyEmployer-Paid Parental LeavePurpose-Driven CultureWork-Life BalancePassionate About Community InvolvementGroup Mediclaim PolicyGroup Accident PolicyGroup Term Life PolicyGratuity as Per Payment of Gratuity ActMomentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.All persons hired will be required to verify identity, minimum age of 18, eligibility to work in India (without sponsorship), and to complete the required employment eligibility verification form upon hire.
