Lead Assistant Manager

Basic Function

• Team management
• Database administration/development.
• Sound understanding of Insurance Products, AP/AR/GL/Treasury
• Data mining, Reporting and Analysis.
• Essential Functions
  

Treasury Function

• Meet strict deliverables related to claim and other payments, reconciliations, payment balancing and customer responses
• Coordinate the processing of accurate and timely payments of claims expense transactions utilizing various processes depending on the line of business
• Manage relevant Bank Account balances and ensure checks and wires are drawn from the right bank account
• Reconcile payment information to source systems, through to remittance advice
• Post all claims and payment transactions to the general ledger
• Manage, coordinate, and oversee the Finance US and UK Claims inboxes and ensure proper completion of requests, queries, and deliverables
• Coordinate day to day workflow and provide direct support for team; Act as first point of contact for customer inquiries
• Coordinate TPA relationship management including Cash Calls, Loss Fund Review and Monthly Bordereaux Payments and reconciliations
• Perform Group Payment Processing audit on randomly selected transactions for each payment run to ensure payments are accurate and correctly documented
• Coordinate the reconciliation of TPA claims bordereaux for applicable lines of business and research and resolve queries
• Take lead role in relationship management by working closely with Claim Payment, Vendor Management and Claims Teams to ensure accurate and timely payments and provide premier customer service
• Coordinate and distribute the Group Claims Material Settlement Notifications, inform all affected parties, and ensure Bank Balances are sufficient
• Participate in Embedded Invoicing processing, reconciliations and respond to customer queries In-depth knowledge for Procure to Pay cycle.
• Ability to participate in audits to assure compliance and effectiveness of processes and data requirements
• Ability to assist in training new or less experienced analysts, and assist in developing and maintaining training programs
• Primary Internal Interactions
• Manager for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support
• Peers (team members) for the purpose of seeking co-operation & clarification on process-related matters & providing assistance and support when required

Insurance Knowledge

• Should have very good understanding of European Insurance and Insurance Finance
• Should have worked for various LOB’s such as Auto, GL, Property, WC etc.
• Should have fair amount of exposure on both Commercial and Personal insurance side
• Very good knowledge and understanding of insurance terminology
• Certification such as AINS, CPCU is good to have, not Mandatory Primary External Interactions
• On Shore trainers for the purpose of training, resolving more complex issues, seeking advice or requesting a reassignment to the state side staff when a request becomes out of scope.
• Interacting with the Onshore team for any new changes in regulation or circular update
• Interacting with the Onshore Treasury Head to provide improvement ideas suggested by team members
• Skills
  

Technical Skills

• Advanced skills in MS Excel, Access
• Develop and implement non-complex programs and/or maintain program logic for customized processes within established time-frames
• Working knowledge of either of the following databases :

• Oracle 8i/9i/10g/11g
• SAP
  

Process Specific Skills

• Data mining, Reporting and Analysis.
• Database administration/development
• Process Documentation and preparation of SOPs.
• Ability to work with client independently.
  

Soft Skills (Desired)

• Excellent oral/written communication skills, presentation skills- MANDATORY
• Excellent organization and time management skills
• Excellent analytical skills and competent at logical reasoning
• Must be a self-starter, detail oriented with the ability to meet deadlines under pressure
• Able to prioritize multiple activities and projects
• Self-disciplined and result oriented
• Ability to multi task
• Ability to work effectively as part of a team
• Commitment and drive for results
• Strong analytical skills
• Ability to understand and question established process guidelines in order to bring out possible process improvements
• Ability to pay attention to detail – especially during processing of transactions
  

Soft Skills (Minimum)

• Education Requirements
  

Must be a graduate with at least 11 years of formal education in any stream with relevant experience in the technical areas listed on this JD. (M. Com or MBA preferred)

Work Experience Requirements

Minimum 2 years of work experience in the technical fields as listed in this JD

Minimum 8-10 years of overall work experience within Insurance & Finance