Laboratory Operations Manager

Company Description

Medtronic is a global healthcare technology leader that addresses the most challenging health problems facing humanity with innovations that transform lives. Our mission is to improve healthcare outcomes by leveraging cutting-edge technology and a commitment to quality and excellence. With a worldwide presence, we are dedicated to advancing medical technology to enable people to live healthier and more fulfilling lives.

Responsibilities may include the following and other duties may be assigned ​:

• Responsible for development & tracking procedures, establishment and maintenance of service contracts and warranties with vendors.
• Be accountable for compliance to Lab and MEIC procedure including presenting required evidence during audit.
• Directs and coordinates the laboratory support staff for R&D Project Lab activities & support.
• Plans and execute preventative maintenance and calibration for lab requirements. Maintains an adequate inventory of materials, and laboratory equipment.
• Ensures effective operation of all laboratory equipment and serves as point of contact for instrument repairs.
• May organize and participate in vendor negotiations, product and software evaluations, tutorials, and facility modifications.
• Interfaces with Employee Health and Safety (EH&S) and acts as a liaison between departments and the scientific staff to complete lab modifications and ensure safety compliance.
• Provides technical input to purchasing and other functional areas.
• May trouble shoot and repair general instrumentation.
• Trains new scientific staff in the general use and function of designated instrumentation and creates and refines user protocols for general use.
• Be the single point of contact for stakeholder holder communication, maintain dashboards.
• Enable operational excellence & continuous improvement initiatives
• May have budget accountability for a department, function.
• Manages subordinate supervisors and/or experienced professionals who exercise latitude and independence in assignments.
• Provides tactical and / or operational leadership and coaching.
• Receives assignments in task and objective oriented terms. Risk identification and mitigation
• Decisions impact program schedules, customer satisfaction levels, or allocation of time, material resources, expenditures and funds.
• Innovation and Complexity: Proposes modifications to functional operating policies and day-to-day processes.
• Problems and issues faced are complex, difficult and undefined, and require detailed information gathering, analysis and investigation to understand the problem.
• Communication and Influence: Communicates with internal and external customers and vendors regarding ongoing operations.
• Uses information exchange, influence and active persuasion without direct exercise of command to gain cooperation of other parties
• Defining performance goals and targets, conducting performance reviews, and staff 1:1s to guide performance management and employee development efforts and manage toward departmental goals.·

Required Knowledge and Experience:

• Bachelors Degree in Engineering
• 12 + years of engineering lab / product development experience and 5+ years of leadership or managerial experience
• Prior work experience in a regulated industry (medical device, pharma, aerospace, defense)
• Strong coaching and people leadership skills
• Experience in R&D feasibility studies and product development
• Effective engineering/analytical/problem solving skills in a team environment