Laboratory Operations Manager

5 - 10 years

3 Lacs

Posted:4 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Position Title: Lab Operations Head
Department: Laboratory Administration / Operations
Reporting To: Directors / CEO

Role Overview

The Lab Operations Head is responsible for ensuring the smooth functioning of day-to-day laboratory operations, including workflow management, manpower, logistics, customer coordination, and cost efficiency. The role bridges technical and administrative functions to ensure operational excellence.

Key Responsibilities

  • Oversee all daily lab operations across departments or branches.
  • Manage staffing, scheduling, and workload distribution for optimal productivity.
  • Ensure timely processing, reporting, and dispatch of lab results.
  • Coordinate between phlebotomy, logistics, technical, and customer service teams.
  • Monitor inventory, procurement, and maintenance of instruments and consumables.
  • Track Turnaround Time (TAT) and performance metrics for operational improvement.
  • Implement process improvements for efficiency and cost control.
  • Handle vendor relationships and service contracts for lab equipment.
  • Support compliance with quality and safety protocols (in coordination with QA).
  • Prepare operational reports and performance summaries for management.

Qualifications

  • Graduate / Postgraduate in Life Sciences, Medical Lab Technology, or Healthcare Management
  • MBA (Operations / Healthcare) preferred
  • 5–10 years of experience in diagnostic laboratory operations or healthcare administration

Key Skills

  • Excellent people and process management skills
  • Strong coordination and communication ability
  • Analytical and problem-solving mindset
  • Proficiency with LIS, inventory, and workflow management systems

Job Type: Full-time

Pay: From ₹30,000.00 per month

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