Role Title - Territory Sales Manager – B2C Role Summary 1. Business Focus 2. Receivable & Debtors Day below 50 days 3. Daily Call Average of Team above 12 & Coverage above 90%. 4. Payment Follow ups from clients. Effective Receivables Management Working with Area Sales Manager What the role entails – Key accountabilities/ responsibilities 1. Meeting Doctors, Key Opinion Leaders (KOL), Hospitals, and Institutions for business leads. 2. Test Promotions to Doctors and Specialists (Including Hospitals, Laboratory, Govt Institutions). 3. Supporting activities for New PSC(Patient Service Center),DBP(Doctor’s Bleeding Point),APSC(Associate PSC). 4. Test on Promotion Growth above 25%. 5. COE Plan vs. Execution should be 100% for No. And Value as per Budget. 6. Growth of 20% & above for Existing Customer (ARC/DBP/Hospital/Lab). 7. Timely Submission of MTP/DCR for Self & Team. Adherence of Marketing Strategies and Initiatives by Self & Team. What we are looking for in you 1. Coaching, Training Helping Team to achieve the objectives. 2. Leadership & Building Team. 3. Good Knowledge on Healthcare/Pharma. What we promise to you Exposure to local and their own carrier growth A strong growth prospective Role Demands Travel within local limits. Location Chennai Job Types: Full-time, Permanent Pay: Up to ₹430,000.00 per year Benefits: Cell phone reimbursement Health insurance Internet reimbursement Paid sick time Provident Fund Schedule: Monday to Friday Supplemental Pay: Performance bonus Experience: Sales: 2 years (Preferred) Language: English (Preferred) Work Location: In person

Job Summary: We are seeking a dynamic and results-driven Key Accounts Manager to oversee and grow strategic relationships with diagnostic centres and healthcare providers. The ideal candidate will have a strong understanding of the healthcare ecosystem, particularly diagnostics, and a proven ability to drive business through relationship management and strategic selling. Key Responsibilities: Develop and maintain long-term relationships with key diagnostic centres, labs, and healthcare providers. Identify and onboard new key accounts to expand business reach and market share. Drive revenue growth by promoting services and providing tailored solutions to client needs. Understand client requirements, conduct product demonstrations, and negotiate pricing/contracts. Coordinate with internal teams (operations, customer success, logistics) to ensure smooth service delivery. Track and report account performance, revenue targets, and market intelligence. Handle renewals, upselling, and cross-selling opportunities within existing accounts. Resolve client issues with urgency and maintain high client satisfaction. Stay updated with industry trends, competitors, and regulatory changes. Job Types: Full-time, Permanent Pay: Up to ₹650,000.00 per year Benefits: Cell phone reimbursement Health insurance Internet reimbursement Paid sick time Provident Fund Schedule: Day shift Fixed shift Monday to Friday Supplemental Pay: Performance bonus Work Location: In person

Job Purpose: To lead and manage sales operations for the assigned region, driving revenue, expanding customer base, and ensuring strong market presence for diagnostic services. The RSM will be responsible for managing a team of Territory Sales Managers and Executives, ensuring business growth, client satisfaction, and compliance with organizational objectives. Key Responsibilities: Develop and implement strategic regional sales plans aligned with business goals. Achieve monthly, quarterly, and annual sales targets. Lead and manage a team of TSMs and Sales Executives across multiple locations. Identify new business opportunities, including hospitals, clinics, labs, corporate clients, and channel partners. Build and maintain strong relationships with key healthcare professionals, institutions, and stakeholders. Monitor competitor activities and market trends to adapt strategies accordingly. Collaborate with marketing, operations, and technical teams to ensure seamless customer experience. Track sales performance, prepare reports, and present region-wise updates to management. Ensure compliance with pricing, credit policies, and regulatory requirements. Drive awareness initiatives, promotional campaigns, and customer engagement activities. Key Skills Required: Strong leadership and team management skills Good understanding of diagnostic test offerings and sales dynamics Excellent communication and negotiation skills Analytical mindset with data-driven decision-making ability High customer orientation and problem-solving capability Willingness to travel extensively within the region Job Types: Full-time, Permanent Pay: Up to ₹1,000,000.00 per year Benefits: Cell phone reimbursement Health insurance Internet reimbursement Paid sick time Provident Fund Schedule: Day shift Fixed shift Morning shift Work Location: In person

Job Purpose: To supervise and coordinate home collection phlebotomy services, ensuring quality sample collection, timely visits, and adherence to safety and operational standards. The role includes team management, route planning, and customer satisfaction monitoring. Key Responsibilities: Team Supervision: Manage and guide a team of home collection phlebotomists. Assign daily routes and ensure punctual visits. Monitor attendance, grooming, and behavior of field staff. Operational Oversight: Ensure accurate sample collection, labeling, and transportation protocols are followed. Coordinate with logistics for timely sample pickup and delivery to the lab. Handle escalation of patient complaints or service issues. Quality Assurance: Train new phlebotomists on home collection protocols and safety measures. Conduct periodic audits of procedures followed during home visits. Ensure compliance with infection control and biomedical waste disposal norms. Customer Satisfaction: Ensure high standards of patient care and communication. Collect feedback from patients and take corrective action where necessary. Resolve service delays or miscommunication promptly. Reporting & Documentation: Maintain logs of daily visits, collections, and incidents. Submit reports on team performance and visit summaries to management. Qualifications & Experience: Diploma in Medical Laboratory Technology (DMLT) or B.Sc. MLT preferred Minimum 3–5 years of phlebotomy experience, with at least 1–2 years in a supervisory role Familiarity with home collection operations and diagnostic sample handling Basic computer skills (Excel, email, reporting) Key Skills: Strong leadership and communication skills Knowledge of phlebotomy best practices Route and time management Patient-first attitude Conflict resolution and team coordination Let me know if you’d like this in Word or PDF format, or if you'd like it customized with your company name. You said:Share JD for Cluster Supervisor in Healthcare Diagnostics ChatGPT said: Here’s a sample Job Description (JD) for a Cluster Supervisor in the Healthcare Diagnostics industry: Job Title: Cluster Supervisor Department: Operations Location: [Insert Location(s)] Reports To: Area Manager / Regional Operations Manager Job Purpose: To oversee and manage the day-to-day operations of multiple diagnostic collection centers or branches within an assigned cluster, ensuring smooth functioning, quality service delivery, and achievement of operational targets. Key Responsibilities:1. Operational Management Supervise the functioning of all centers in the assigned cluster (phlebotomy, front office, logistics). Ensure adherence to standard operating procedures (SOPs) across all locations. Monitor sample collection, packaging, and transportation timelines to the processing labs. Ensure equipment functionality and coordinate preventive maintenance schedules. 2. Team Supervision & Training Manage and support a team of phlebotomists, front desk executives, and support staff. Conduct regular training and skill enhancement sessions. Monitor attendance, shift planning, and manpower allocation. Evaluate team performance and take corrective actions as needed. 3. Quality & Compliance Ensure compliance with NABL/NABH or applicable quality standards. Conduct audits at centers to assess hygiene, documentation, and customer service. Implement corrective measures based on audit findings. Ensure proper biomedical waste disposal and infection control practices. 4. Customer Service & Issue Resolution Handle escalated customer complaints and ensure timely resolution. Maintain high customer satisfaction through continuous improvement in service. Encourage and act on customer feedback to improve center performance. 5. Coordination & Reporting Coordinate with logistics, central lab, and other departments for operational support. Maintain and share MIS reports on daily collections, TAT, staff performance, and complaints. Participate in periodic review meetings with management. Qualifications & Experience: Graduate in any discipline (Science preferred); DMLT/MLT added advantage Minimum 3–5 years of experience in healthcare diagnostics operations Experience in managing multiple centers or teams is essential Familiarity with diagnostic workflows, phlebotomy, and logistics preferred Key Skills: Team leadership and people management Strong problem-solving and decision-making ability Communication and interpersonal skills Basic knowledge of quality standards (NABL/NABH) Proficiency in MS Office and reporting tools Job Types: Full-time, Permanent Pay: Up to ₹450,000.00 per year Benefits: Cell phone reimbursement Health insurance Internet reimbursement Paid sick time Provident Fund Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Performance bonus Quarterly bonus Work Location: In person

Job Purpose: To supervise and coordinate home collection phlebotomy services, ensuring quality sample collection, timely visits, and adherence to safety and operational standards. The role includes team management, route planning, and customer satisfaction monitoring. Key Responsibilities: Team Supervision: Manage and guide a team of home collection phlebotomists. Assign daily routes and ensure punctual visits. Monitor attendance, grooming, and behavior of field staff. Operational Oversight: Ensure accurate sample collection, labeling, and transportation protocols are followed. Coordinate with logistics for timely sample pickup and delivery to the lab. Handle escalation of patient complaints or service issues. Quality Assurance: Train new phlebotomists on home collection protocols and safety measures. Conduct periodic audits of procedures followed during home visits. Ensure compliance with infection control and biomedical waste disposal norms. Customer Satisfaction: Ensure high standards of patient care and communication. Collect feedback from patients and take corrective action where necessary. Resolve service delays or miscommunication promptly. Reporting & Documentation: Maintain logs of daily visits, collections, and incidents. Submit reports on team performance and visit summaries to management. Key Skills: Strong leadership and communication skills Knowledge of phlebotomy best practices Route and time management Patient-first attitude Conflict resolution and team coordination Job Types: Full-time, Permanent Pay: Up to ₹600,000.00 per year Benefits: Cell phone reimbursement Health insurance Internet reimbursement Paid sick time Provident Fund Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Performance bonus Work Location: In person

1.Appointment and rollout of Distribution partners 2.Achievement of revenue targets with extensive conversion of labs / hospitals / institutes / key Drs in the select markets 3.Develop monthly plans to increase sales revenues by analyzing market, competition and relevant reports 4.Manage Partners to drive the basic distribution parameters such as Channel profit and Channel satisfaction 5.To ensure required distributor manpower is on board, To ensure training to the distributor manpower 6.Rollout of partner portal / rolling advance / HVT app and other best practices as laid out by MHL from Day one of operation 7.Execution of key distribution strategies and plans as laid out for the geography. 8.Cross functional interaction / working for operational efficiencies with all internal / external stakeholders 9.Demonstrate MHL Way of working as per the value norms defined from time to time. Job Type: Full-time Pay: ₹500,000.00 - ₹650,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

1.Identifying potential corporate clients and closing pan India tie-ups for the network of Clinics. 2.To ensure all opportunities are taken to promote products to our customers and to increase the client base 3.Understanding competitors and providing valid USPs in capturing sales. 4.To ensure contracts are managed and extended where possible 5.Resolve on timely basis all clients- problems/quires 6.To manage special projects under the direction of the Head of Sales 7.To host any promotion events or external site as required by the Head of Sales 8.Be aware of the key trends in the market and take appropriate action 9.Have extensive knowledge of competitor and what business is booking into the area 10.Encourage full usage of all facilities to maximize sales 11.Have full product knowledge of the facilities offered 12.Manage client relationship to ensure revenue growth and enquiry of new service. 13.Communicate with the panel corporates for the branding & also for the business development. Job Type: Full-time Pay: ₹500,000.00 - ₹650,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

Job Summary: We are seeking a reliable and detail-oriented Accessioning Officer to join our laboratory team. The role involves receiving, verifying, and processing patient specimens and test requisitions. The Accessioning Officer plays a critical part in ensuring accurate data entry and proper handling of specimens before laboratory analysis begins. Key Responsibilities: Receive incoming samples from collection centers, hospitals, or courier services. Verify patient details, test requisitions, and sample labeling for accuracy and completeness. Assign unique identification numbers (accession numbers) to each specimen. Accurately enter patient and sample data into the Laboratory Information Management System (LIMS). Coordinate with phlebotomists, couriers, and client service teams to resolve discrepancies or missing information. Ensure timely and organized distribution of specimens to the appropriate lab departments. Maintain sample integrity by following standard handling, storage, and transport protocols. Maintain accurate logs, reports, and documentation related to sample accessioning. Follow all laboratory safety and confidentiality protocols. Job Types: Full-time, Permanent Pay: Up to ₹15,000.00 per month Benefits: Health insurance Internet reimbursement Paid sick time Provident Fund Schedule: Day shift Fixed shift Morning shift Work Location: In person

Company Description Metropolis Healthcare Limited is a medical practice company based in India. Established as a trusted name in the healthcare sector, we provide comprehensive diagnostic services and are committed to delivering precise and timely medical results. Role Description This is a full-time on-site role for a Territory Sales Manager based in Mumbai. The Territory Sales Manager will be responsible for managing sales activities, developing sales strategies, and building customer relationships. Daily tasks will include providing exceptional customer service, and overseeing sales management processes. The role demands regular interactions with clients and achieve sales targets. Qualifications Proficient in Communication Experience in Sales and Sales Management Strong leadership and organizational skills Ability to work effectively in a team and independently Bachelor's degree Experience in the healthcare industry is a plus

You will be responsible for identifying potential corporate clients and closing pan India tie-ups for the network of Clinics. It is essential to ensure all opportunities are utilized to promote products to customers and expand the client base. Understanding competitors and providing valid Unique Selling Points (USPs) to capture sales will be a key aspect of your role. Managing contracts and extending them wherever possible is crucial. It will be your responsibility to promptly resolve all client problems and queries. Additionally, you will manage special projects under the direction of the Head of Sales and host promotion events or external sites as required. Staying informed about key market trends and taking appropriate action based on them is vital. You are expected to possess extensive knowledge of competitors and the business being conducted in the area. Encouraging the full utilization of all facilities to maximize sales and having comprehensive product knowledge of the facilities offered are also part of your duties. Managing client relationships to ensure revenue growth and generate new service inquiries is a key component of this role. Communication with panel corporates for branding and business development will be part of your regular activities. This is a full-time position with benefits including health insurance and Provident Fund. The work schedule is during day shifts, and the work location is in person.,