Key Account Manager

About Us

"SAP Parts is dedicated to providing a sustainable supply of high-quality, innovative products. We specialize in engineered solutions that address real-world customer challenges. Our robust R&D capabilities include comprehensive product design, development, testing, and validation. With a global reach and a dedicated network of technical teams and representatives, we provide worldwide support while maintaining a key focus on cost competitiveness."

The Role: Assistant Manager Sales (Key Account Manager)

Assistant Manager Sales

Mechanical Face Seals, Bushings, Sintered Parts, Precision Components, and Agri Hubs

What You’ll Do: Roles & Responsibilities

M.O.R.E.

1. Existing Business Growth & Management (M.O.R.E.)

• M - Maintaining Current Clients:

  Build, develop, and manage a stable client portfolio, maintaining strong, long-term relationships with existing clients to ensure satisfaction and loyalty.

• O - Obtaining & R - Recovering:

  Actively identify new business opportunities within your current portfolio and work to re-engage past clients.

• E - Expanding:

  Generate consistent revenue growth from your existing client base by identifying and closing sales for new products or services.

2. New Business Development

• Lead Generation & Outreach:

  Execute the full sales cycle, including generating leads, conducting targeted outreach, and engaging potential customers through calls, emails, and in-person meetings.

• Value-Driven Selling:

  Present our complex technical products and services to clients, clearly articulating their value proposition to close sales and secure long-term business partnerships.

• Collaboration:

  Work seamlessly with internal departments, including

  Marketing

  and

  Customer Support

  , to ensure client satisfaction and the flawless integration of client feedback.

3. Sales Operations & Market Intelligence

• CRM Management:

  Keep accurate and detailed records of all sales activities, pipeline stages, and performance metrics in our CRM system, ensuring up-to-date and accessible information for the wider team.

• Market Insight:

  Stay continuously informed on

  industry trends, product updates, and competitor activities

  to effectively position our products in the market and maintain a competitive edge.

Success Criteria

Success in this role will be measured by your ability to:

• Achieve Sales Targets:

  Meet or exceed monthly and quarterly sales targets, demonstrating the ability to drive consistent revenue growth.

• Portfolio Health:

  Show a measurable increase in client portfolio size and retention rates, reflecting your ability to maintain and nurture long-term client relationships.

• Client Satisfaction:

  Deliver exceptional customer service, earning positive client feedback and reinforcing the company’s reputation as a reliable partner.

• Operational Excellence:

  Actively contribute to team objectives and maintain accurate CRM records to ensure accessible and reliable information across departments.

Qualifications

• Education:

  Bachelor’s degree in Engineering (Mechanical or Industrial preferred), Business Administration, or a related field.

• Experience:

  3-5 years

  of progressive experience in

  B2B technical sales, Key Account Management, or Business Development

  , ideally within the

  automotive, agriculture, heavy machinery, or precision component manufacturing

  industries.

• Travel:

  Willingness to travel regionally & nationally, as required, to manage accounts and pursue new business opportunities.

Key Skills

• Account Strategy:

  Proven ability to develop and execute

  strategic account plans

  to maximize revenue from existing clients (the M.O.R.E. concept).

• New Business Acumen:

  Strong track record of successful

  lead generation

  , cold outreach, and closing new business in a complex, technical sales environment.

• Negotiation & Persuasion:

  Exceptional skills in

  negotiation, pricing, and contract finalization

  to secure profitable, long-term business.

• Communication:

  Excellent verbal and written communication skills for presenting complex solutions, writing persuasive proposals, and maintaining professional client correspondence.