Key Account Manager

Role Overview: As a Key Account Manager at Bright Fame Organic, you will be responsible for overseeing and managing relationships with key clients to ensure their needs are met and expectations exceeded. Your role will involve developing and executing account management strategies, identifying growth opportunities, negotiating contracts, managing client communications, and collaborating with internal teams to achieve client objectives. It is essential to maintain a deep understanding of clients" businesses, deliver exceptional customer service, and prioritize client satisfaction. Key Responsibilities: - Develop and execute account management strategies - Identify growth opportunities within key client accounts - Negotiate contracts and agreements with clients - Manage and facilitate effective client communications - Collaborate with internal teams to meet client objectives - Maintain a deep understanding of clients" businesses - Deliver exceptional customer service to key clients - Ensure client satisfaction is a top priority Qualifications Required: - Proven experience in Account Management and Client Relationship Management - Skills in Negotiation, Contract Management, and Problem-Solving - Strong Communication, Interpersonal, and Presentation Skills - Project Management and Team Collaboration Skills - Ability to analyze market trends and identify business development opportunities - Proficiency in CRM software and Microsoft Office Suite - Bachelors degree in Business Administration, Marketing, or a related field - Experience in the organic or FMCG industry is a plus - Strong organizational and time-management skills,