Key Account Manager

Work Your Magic with us!Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us

Your Role

KAM role is crucial for managing relationships with key customers ie doctors and supporting team and driving product success and sales within the designated accounts. This involves strategic planning, customer relationship management, and a deep understanding of the pharmaceutical market.

• Customer relationship management:
  

Develop and maintain strong, long-term relationships with key customers to ensure retention and growth.

• Strategic planning:
  

Create and implement strategic account plans to achieve sales targets and align with customer needs and commercial objectives.

• Sales and revenue growth:
  

Drive sales operations, identify new business opportunities, and manage negotiations and pricing to meet and exceed revenue goals.

• Internal collaboration:
  

Act as the main liaison between customers and internal departments, such as marketing, sales, and medical, to deliver solutions and support initiatives by implementation of marketing and medical activities.

• Market analysis:
  

Monitor industry trends, close monitoring of competitive activity, and market conditions to inform strategies and identify opportunities for sales growth.

• Customer support:
  

Planning and execution of doctor group meetings, training, and support to customers and hospital staff, and address concerns promptly to ensure high levels of customer satisfaction.

• Reporting and administration:
  

Maintain accurate customer data and provide regular reports on account performance, sales trends, and market conditions.

Who You Are

• 5-15 years of experience in Pharma- Key account management.
• Any Science graduate is fine.
• Strong relationship-building and communication skills
• Strategic thinking and planning abilities
• Sales and negotiation expertise
• Cross-functional collaboration skills
• Analytical and problem-solving skills
• A patient- and customer-centric mindset
• An entrepreneurial and proactive approach
  

What we offer:

We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!Apply now and become a part of our diverse team!