Company Description We work with health care organizations of all types to strengthen their operations by helping them control costs, develop efficiencies, and improve quality. Our goal is to create a healthier future for health care entities through strategic support and solutions. For more information about careers, visit serturner.com/careers, and to explore our brands, visit serturner.com/brands. Role Description You will be the primary commercial and operational point-of-contact for our institutional customers. Own the full customer lifecycle — onboarding, order capture and fulfillment, commercial negotiation, renewals and growth — while coordinating closely with logistics, finance, regulatory and product teams. You’ll also be responsible for sourcing and closing new mid-sized institutional accounts. Core responsibilities Own the customer lifecycle end-to-end: manage onboarding, order management, invoicing/collections follow-up and renewals for assigned institutional accounts to ensure flawless execution and high retention. Act as the sales–operations liaison: translate customer requirements into operational plans; coordinate with logistics, inventory, regulatory and finance to meet SLAs and resolve delivery/quality exceptions quickly. Drive growth & new mid-market business: proactively identify, pitch and close new mid-size institutional customers (clinics, small hospital groups, diagnostics chains); build account plans and execute upsell / cross-sell initiatives. Forecasting, CRM & reporting: maintain an accurate pipeline and CRM records, prepare weekly/monthly account performance reports and present actionable insights and forecasts to Head of Sales. Negotiate contracts & ensure compliance: lead commercial negotiations (pricing, payment terms, SLAs), ensure KYC and regulatory documentation is complete and enforce contract commitments to protect margins and service quality. You should have 3–6 years experience in B2B institutional healthcare sales / distribution (pharma, medical devices, consumables or hospital supplies) Proven track record of managing institutional accounts and acquiring mid-size customers Strong stakeholder management, negotiation and problem-solving skills; comfortable coordinating cross-functional teams CRM proficiency, good Excel skills and strong commercial acumen Willing to travel within the country
As a Purchasing Manager at Serturner, your role will involve overseeing the procurement process, managing vendor relationships, negotiating contracts, and optimizing purchasing strategies to ensure cost-efficiency and quality standards are met. Your responsibilities will include: - Vendor Management and Contract Negotiation skills - Strong Analytical and Decision-Making skills - Experience in Procurement and Supply Chain Management - Excellent Communication and Interpersonal skills - Proficiency in Inventory Management Systems Previous experience in the healthcare industry is a must for this full-time on-site role based in Mumbai. If you meet the qualifications and are looking to contribute to enhancing operations, controlling costs, and improving quality in the healthcare sector, we encourage you to explore career opportunities at Serturner. For any inquiries, please contact care@serturner.com.,
Serturner is looking for an experienced Head of Operations to lead and streamline our procurement and warehouse operations , ensuring efficient distribution and dispatch of medicines, equipment, and consumables. The role involves overseeing end-to-end supply chain processes, maintaining vendor relationships, optimizing inventory, and ensuring regulatory compliance across all operations. We're seeking a passionate and experienced Senior Veterinarian to lead our clinical operations and make a lasting impact on animal lives. Key Responsibilities: Lead and manage procurement of medicines, medical equipment, and consumables. Oversee warehouse operations in Naigaon, including storage, inventory control, and dispatch. Ensure timely and accurate distribution to partner centers and clients. Build and maintain relationships with vendors and logistics partners. Implement SOPs, quality standards, and compliance measures for pharmaceutical operations. Monitor costs and improve operational efficiency through process optimization. Manage and train warehouse and procurement teams. Requirements: Graduate/Postgraduate in Supply Chain Management, Operations, or related field. 5+ years of experience in pharmaceutical or medical supply operations. Strong knowledge of warehouse management systems and procurement processes. Excellent leadership, coordination, and communication skills.
Company Description We work with health care organizations of all types to strengthen their operations by helping them control costs, develop efficiencies, and improve quality. Our goal is to create a healthier future for health care entities through strategic support and solutions. For more information about careers, visit serturner.com/careers, and to explore our brands, visit serturner.com/brands. Role Description You will be the primary commercial and operational point-of-contact for our institutional customers. Own the full customer lifecycle — onboarding, order capture and fulfillment, commercial negotiation, renewals and growth — while coordinating closely with logistics, finance, regulatory and product teams. You’ll also be responsible for sourcing and closing new mid-sized institutional accounts. Core responsibilities Own the customer lifecycle end-to-end: manage onboarding, order management, invoicing/collections follow-up and renewals for assigned institutional accounts to ensure flawless execution and high retention. Act as the sales–operations liaison: translate customer requirements into operational plans; coordinate with logistics, inventory, regulatory and finance to meet SLAs and resolve delivery/quality exceptions quickly. Drive growth & new mid-market business: proactively identify, pitch and close new mid-size institutional customers (clinics, small hospital groups, diagnostics chains); build account plans and execute upsell / cross-sell initiatives. Forecasting, CRM & reporting: maintain an accurate pipeline and CRM records, prepare weekly/monthly account performance reports and present actionable insights and forecasts to Head of Sales. Negotiate contracts & ensure compliance: lead commercial negotiations (pricing, payment terms, SLAs), ensure KYC and regulatory documentation is complete and enforce contract commitments to protect margins and service quality. You should have 3–6 years experience in B2B institutional healthcare sales / distribution (pharma, medical devices, consumables or hospital supplies) Proven track record of managing institutional accounts and acquiring mid-size customers Strong stakeholder management, negotiation and problem-solving skills; comfortable coordinating cross-functional teams CRM proficiency, good Excel skills and strong commercial acumen Willing to travel within the country
Serturner is looking for Sales Officer to join our dynamic team and embark on a rewarding career journey. A Sales Officer is responsible for promoting and selling a company's products or services to customers. The job description typically includes the following responsibilities : 1. Developing and implementing sales strategies to meet company goals. 2. Building and maintaining relationships with clients. 3. Identifying new business opportunities and exploring untapped markets. 4. Conducting market research and analysis to stay updated on industry trends and competitors. 5. Presenting products or services to potential customers and negotiating contracts. 6. Maintaining accurate records of sales and customer interactions. 7. Collaborating with cross - functional teams, such as marketing and customer service, to ensure high - quality customer experiences. 8. Achieving or exceeding sales targets and ensuring customer satisfaction. 9. Providing ongoing support to customers and addressing any concerns or issues. 10. Staying up - to - date with product and industry knowledge. The ideal candidate for this role should have excellent communication, interpersonal, and negotiation skills, as well as a track record of achieving sales targets. Disclaimer : This job description has been sourced from a public domain and may have been modified by Naukri. com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Serturner is looking for Pharmacist to join our dynamic team and embark on a rewarding career journey. Compounding and dispensing medications, as prescribed by physicians. Monitoring customers drug therapies, advising interventions, and informing customers of any potential side effects. Instructing customers on how and when to take prescribed medications. Conducting health and wellness screenings. Providing immunizations, and other medical services, such as taking blood pressure, temperature measurements, and checking blood sugar levels. Keeping accurate customer records. Ensuring a safe and clean working environment. Completing operational requirements of the pharmacy, including verifying order entries, maintaining records of controlled substances, charges, and removing expired and/or damaged drugs from the pharmacys inventory. Adhering to applicable legal rules, regulations, and procedures governing pharmaceutical practice. Performing other administrative tasks when needed. Disclaimer : This job description has been sourced from a public domain and may have been modified by Naukri. com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Serturner is looking for Area Sales Manager to join our dynamic team and embark on a rewarding career journey. Will be responsible for managing sales operations and achieving sales targets within a designated geographic area or market segment. Developing and executing sales strategies to meet or exceed targets. Building and maintaining relationships with key customers and partners within the assigned area. Monitoring and analyzing sales and market data to identify trends and opportunities. Developing and implementing programs to increase market share and customer satisfaction. Managing and mentoring a team of sales representatives, providing guidance and coaching to ensure their success. Collaborating with cross - functional teams, including marketing, product management, and customer service, to drive sales and customer satisfaction. Conducting sales presentations and product demonstrations to potential customers. Ability to analyze market and sales data to inform decision - making. Negotiating contracts and closing deals with customers. Excellent leadership, communication, and relationship - building skills. Disclaimer : This job description has been sourced from a public domain and may have been modified by Naukri. com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Serturner is looking for Marketing Manager to join our dynamic team and embark on a rewarding career journey. Evaluating and optimizing marketing and pricing strategies. Analyzing market trends and preparing forecasts. Generating new business leads. Increasing brand awareness and market share. Coordinating marketing strategies with the sales, financial, public relations, and production departments. Developing and managing the marketing department's budget. Overseeing branding, advertising, and promotional campaigns. Managing the marketing department's staff. Promoting our brand at trade shows and major industry - related events. Keeping informed of marketing strategies and trends Disclaimer : This job description has been sourced from a public domain and may have been modified by Naukri. com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Serturner is looking for Admin Executive to join our dynamic team and embark on a rewarding career journey. An Admin Executive is responsible for providing administrative support to an organization and ensuring efficient and smooth operations. The job duties of an Admin Executive may include : 1. Managing incoming and outgoing communications, including emails, phone calls, and mail. 2. Maintaining files, databases, and records in an organized manner. 3. Scheduling appointments and meetings, and coordinating with internal and external stakeholders. 4. Preparing reports, presentations, and other materials as required. 5. Assisting with financial management tasks, such as tracking expenses and preparing invoices. 6. Performing general office management tasks, such as ordering supplies and managing equipment. The ideal candidate should have strong organizational and communication skills, attention to detail, and proficiency in Microsoft Office and other office software. Disclaimer : This job description has been sourced from a public domain and may have been modified by Naukri. com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
As an experienced Head of Operations at Serturner, you will be responsible for leading and streamlining our procurement and warehouse operations to ensure efficient distribution and dispatch of medicines, equipment, and consumables. Your role will involve overseeing end-to-end supply chain processes, maintaining vendor relationships, optimizing inventory, and ensuring regulatory compliance across all operations. Key Responsibilities: - Lead and manage procurement of medicines, medical equipment, and consumables. - Oversee warehouse operations in Naigaon, including storage, inventory control, and dispatch. - Ensure timely and accurate distribution to partner centers and clients. - Build and maintain relationships with vendors and logistics partners. - Implement SOPs, quality standards, and compliance measures for pharmaceutical operations. - Monitor costs and improve operational efficiency through process optimization. - Manage and train warehouse and procurement teams. Qualifications Required: - Graduate/Postgraduate in Supply Chain Management, Operations, or related field. - 5+ years of experience in pharmaceutical or medical supply operations. - Strong knowledge of warehouse management systems and procurement processes. - Excellent leadership, coordination, and communication skills.,
Serturner is looking for Dispatch Operations to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes
Serturner is looking for Sales Officer to join our dynamic team and embark on a rewarding career journey Identify potential clients and generate leads Develop and implement sales strategies Manage customer relationships and negotiations Achieve sales targets and revenue growth
Serturner is looking for Sales Officer to join our dynamic team and embark on a rewarding career journey Identify potential clients and generate leads Develop and implement sales strategies Manage customer relationships and negotiations Achieve sales targets and revenue growth
Serturner is looking for Sales Officer to join our dynamic team and embark on a rewarding career journey Identify potential clients and generate leads Develop and implement sales strategies Manage customer relationships and negotiations Achieve sales targets and revenue growth
We are looking for a highly skilled and experienced professional to join our team as a Dispatch Operations expert in the Medical Services/Hospital industry. The ideal candidate will have a strong background in dispatch operations and be able to work effectively in a fast-paced environment. Roles and Responsibility Manage and coordinate dispatch operations for timely and efficient product delivery. Develop and implement effective dispatch strategies to meet customer demands. Collaborate with cross-functional teams to resolve operational issues. Analyze data and metrics to optimize dispatch processes and improve performance. Ensure compliance with company policies and procedures. Identify and mitigate risks associated with dispatch operations. Job Requirements Proven experience in dispatch operations or a related field. Strong knowledge of logistics, transportation, and supply chain management. Excellent communication, problem-solving, and analytical skills. Ability to work in a fast-paced environment and meet deadlines. Strong attention to detail and organizational skills. Familiarity with inventory management and control systems.
We are looking for a skilled professional to fill the role of Zonal Sales Manager in the Medical Services/Hospital industry. The ideal candidate will have a strong background in sales management and a proven track record of driving business growth. Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Lead and manage a team of sales professionals to meet targets. Build and maintain relationships with key clients and stakeholders. Analyze market trends and competitor activity to identify opportunities. Collaborate with cross-functional teams to drive revenue growth. Monitor and control expenses to ensure profitability. Job Requirements Proven experience in sales management, preferably in the Medical Services/Hospital industry. Strong leadership and communication skills. Ability to analyze data and make informed decisions. Excellent problem-solving and negotiation skills. Strong understanding of market trends and competitor activity. Ability to work in a fast-paced environment and meet deadlines.
We are looking for a highly skilled and experienced Marketing Manager to join our team at Serturner, in the Medical Services/Hospital industry. The ideal candidate will have a strong background in marketing and a proven track record of success. Roles and Responsibility Develop and implement comprehensive marketing strategies to achieve business objectives. Conduct market research and analyze consumer behavior to identify trends and opportunities. Collaborate with cross-functional teams to launch new products and services. Manage and maintain relationships with key stakeholders, including customers and partners. Create and manage budgets for marketing campaigns and initiatives. Monitor and evaluate the effectiveness of marketing efforts and adjust strategies as needed. Job Requirements Proven experience in marketing management, preferably in the Medical Services/Hospital industry. Strong understanding of marketing principles and practices. Excellent communication and project management skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience with marketing automation tools and data analysis software.
Company Description Serturner partners with healthcare organizations to enhance operational efficiency, control costs, and improve service quality. We are committed to strengthening healthcare systems by delivering innovative solutions and tailored strategies. At Serturner, we value collaboration, integrity, and excellence in our work. To learn more about career opportunities or our services, please visit serturner.com. Join us in shaping the future of healthcare. Role Description This is a full-time Key Account Manager role based in Mumbai. The Key Account Manager will oversee and nurture relationships with key clients, increase current volumes, acquire new customers, and ensure optimal customer satisfaction. The role will also involve aligning client needs with the company's strategic goals and coordinating with internal teams to meet key account objectives. Qualifications Build and maintain long-term strategic relationships with key decision-makers Identify upcoming budgets, health programs, and other opportunities for medicines, diagnostics, consumables, and medical equipment. Lead end-to-end sales cycles: from opportunity identification → solution → technical & commercial proposals → negotiations → contract closure → post-order coordination. Achieve and exceed quarterly and annual revenue targets for the assigned portfolio. Proven ability to deliver excellent Customer Service to key clients Excellent communication and interpersonal skills Who You Are 5-8 years of experience in institutional sales of pharmaceuticals, medical devices, diagnostics, or consumables. Excellent relationship-building, negotiation, and presentation skills. Proven track record of closing mid-large-value with corporate/institutional customers Bachelor’s degree is required; MBA or degree in Pharmacy/Life Sciences is preferred.