Key Account Manager

Role Overview:

We are looking for a dynamic and relationship-driven professional to join our Government & Corporate Partnerships team as a Key Account Manager. This role will be instrumental in deepening Airtel Payments Bank’s engagement with state government departments and exploring institutional opportunities beyond the public sector.

Key Responsibilities:

Government Partnerships:

• Build and manage relationships with key stakeholders across state government departments.
• Identify opportunities for Airtel Payments Bank to support government initiatives through DBT, savings, payments, and financial inclusion solutions.
• Drive empanelment efforts across government schemes and ensure seamless onboarding for state-led initiatives.
• Represent the bank in government meetings, workshops, and partnership forums.

Institutional & Non-Government Accounts:

• Identify and develop strategic partnerships in areas like Cash Management Services (CMS), BBPS (Bharat Bill Payment System), transit ecosystems, and large-format retail chains.
• Pitch tailored payment and banking solutions to large institutions and manage end-to-end conversion.
• Collaborate with internal product and operations teams to customize offerings for institutional clients.

Business Development & Strategy:

• Own the account strategy and drive revenue and volume growth across assigned partnerships.
• Maintain strong market intelligence to identify emerging opportunities in both government and institutional sectors.
• Track, analyze, and report account performance metrics regularly.

Desired Profile:

• 5–8 years of experience in government/business development, institutional sales, or key account management.
• Prior exposure to working with government departments or large institutional clients is preferred.
• Proven track record of managing high-value partnerships and driving growth.
• Strong communication, stakeholder management, and negotiation skills.
• Ability to work cross-functionally with internal and external teams.
• Proficiency in the local language of the assigned state is mandatory

Educational Qualification:

• Graduate in any discipline (Post-graduate/MBA preferred)